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AAA Texas
19604 Katy Fwy, Houston, TX 77084, United States
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Comments
Am
Review №1

Good location, always find very helpful staff here.

Mi
Review №2

Great service. Made an exception for a service that is usually only available Monday through Friday. Very helpful people, they make having a membership mean something.

Mi
Review №3

Kevin Golden has been my auto insurance guy for a few years now and hes gold. I shopped around a lot and made the mistake of using those websites that claim theyll find you the best rate. They didnt. Kevin did. For superior service and the best rates call him. Youll be glad you did.

Jo
Review №4

Im Always Pleased With AAA.

Ga
Review №5

I went in so that I could a copy of my insurance papers. Lucy was very nice and helpful.

An
Review №6

Surprisingly LARGE inside...Unexpected services for Car, Home and Travel...

Fe
Review №7

Ive done business with this store for over 10 years.The customer service there is great depending who you get.Ive always worked with the same rep and he is great and finding deals for myself and my family. I feel like these guys are provided me the cheapest insurance around. I switched from USAA and their prices are cheaper and so far they have done a pretty good job with renters, home and car insurance.

cr
Review №8

I love this place. I work here. Since it popped up on me feed, Ill take the opportunity. Please stop in and see me. Ill give you a quote for your home and auto. Our prices are very competitive and we are highly rated on AM Best. Stop in and say hello.

Be
Review №9

Very polite and nice plus listened.

An
Review №10

Very positive experience! I had to go there for my international drivers license. People are very friendly and supportive! I went there without the passport sized photos but the lady there told me that I don’t have to pay anything since I have a premier membership card which I didn’t know. And they introduced me about the credit card and their benefits etc. Since they were giving away gifts upon applying the credit card, I received a nice black sports bag for free! :)Thanks for the all supports and helps, because of it I had a nice trip and driving in Japan! :)

Th
Review №11

These clowns gave my customer a bad battery and my customer got stuck for 6 hours over a battery. Lol so funny that they hire low iq people.

Ha
Review №12

I visited here to get an international driving permit. The staff was very nice and friendly, it was a good experience! Thank you

Je
Review №13

Been with AAA several years now & have to say its the best insurance for your money. Even after hurricane Harvey my home renewal rate increase was very modest. Not too mention they offer several other services that come in very handy from time to time.

Te
Review №14

Always courteous and prompt.

Lo
Review №15

It is very hard to get in touch with this office/agent. Have left repeated messages and rarely answers.

St
Review №16

The people were very nice and planned my trip for me. I was given maps which I needed for the trip I am planning.

li
Review №17

Love Farida, my travel agent. She planned the best trip to Ireland for me! Her personal experiences helped a lot, as I travelled by myself!

Gr
Review №18

Went in to book a cruise. Went extremely well. Had no problems. It wad fat and friendly and Bryan was a joy to work with

Fr
Review №19

Quick service dispatch.

Er
Review №20

The salesperson never called me and made me feel like he had more important customers.

Je
Review №21

Went in and the salesman was very nice but as all way it turn out he lie he got me to sign up pay a lot of money for membership claim it going save me money on my insurance sign me up after I pay for membership then pay a lot down then three mouth into it they raise the mouth payment I feel like I save 0 dollar was lie to by this Chinese man who face look like you could trust but I know all insurance company has it over us because the law force us to have it but there no law to help us to save money before the law ins was cheap now we been rape

Ra
Review №22

Not a good place to set up travel plans. They are more interested in making money.

Pa
Review №23

Roger Moore is the best.

Se
Review №24

Good ppls

Te
Review №25

This agency took $12,000. Didnt invest it as promised - 3 weeks later they finally cashed the checks BUT using someone elses check through MY bank account causing a 6,000. negative balance & causing NSF fees and automated payments NOT to go through!!!!! UNBELIEVABLE! A month later Im still getting the run around about when the unvested money will ever return to the rightful owners of said 12K. I drove all the way there 3 times & my money got exactly ZERO% interest to me-only interest to AAA----What a scam.I give them a minus 5 stars.Im reporting them to the Better Business Bureau. BE WARNED!

Ch
Review №26

Wise investment to join. Roadside assistance & discounts at major attractions in tourist areas.

Yu
Review №27

I got a better price for home insurance with other company.

Jo
Review №28

Well the guy showed up after 3 hrs of waiting on the side of the road and was told he needed to just change a tire......well we already changed to the spare! We just needed air. So he told us to go to the gas station that was only like 3 miles away and fill up there because HE DIDINT HAVE AN AIR COMPRESSOR. So my friend filled it up while the guy just watched....HE JUST STOOD THERE AND WATCHED! HE DID ABSOLUTELY NOTHING. Being the good people we are we tipped the man and gave him $2. Triple A needs to work on communicating with there workers. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Er
Review №29

Quick friendly service.

T-
Review №30

Pretty fast service

As
Review №31

Went to pay my bill. Very nice and helpful.

Ra
Review №32

Very convenient with good customer service.

J
Review №33

Had so many problems with these people that I canceled my insurance took my home insurance along with me.

Lu
Review №34

Worst service ever..unfriendly staff, the representatives never follow up even their managers lack basic customer service skills.

Ma
Review №35

Good customer service

Ab
Review №36

The driver arrived on time

28
Review №37

Amazing service

Ke
Review №38

Awesome and excellent

Mi
Review №39

Nice people

Ch
Review №40

Nice and eager to help

S
Review №41

If only some agents would do their job right replying emails and calls ..

Do
Review №42

Always helpful

Br
Review №43

My moms car broke down and no one ever came!?

Ro
Review №44

Amazing

To
Review №45

Friendly service

Br
Review №46

I called twice and left a voice mail twice. No call back. Horrible customer service. I am taking my business elsewhere.

Na
Review №47

They do not follow up.

Jo
Review №48

Hello this is an insurance agency well known everywhere

Information
6 Photos
48 Comments
4 Rating
  • Address:19604 Katy Fwy, Houston, TX 77084, United States
  • Site:http://www.aaa.com/
  • Phone:+1 281-492-3720
Categories
  • Auto insurance agency
  • Auto repair shop
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:Closed
  • Sunday:7am–6pm
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