So far so good front office is kind , it is a challenge to get someone on the phone but they do respond.Nice, friendly staff.

Came in for a apartment tour, and it was he first time I did a tour solo. Which made the experience different. I liked touring the apartments solo, the grounds are very well kept together, and the ladies in the office were really nice. I did like how they had Amazon lockers in the property and that the office is inside the gates. Most properties that I have toured the office is outside the gates. I just wished the unit I really liked had more than one closet, that was the only negative.

I have absolutely loved living at this complex for the past 2+ years. I recently received a new job offer outside of Houston, so I will be moving soon. The complex is really clean and the Amazon Hub lockers are a HUGE plus if you order online often. The office staff are always friendly and professional. Maintenance staff are efficient and requests are fulfilled within a day. The only concern I have for anyone thinking of moving here is that the parking is a bit limited so just be mindful of that. Other than parking, this complex is amazing!

Overall experience was good. The maintenance man was very thorough and polite. I love my apartment and hope everything continues to go good. The office staff was very helpful and good at what they do. Shout out to Idilia and Carla.

The property is really quiet and clean, I have enjoyed living here. Location is great.

If you are anxious to be treated rudely and like you are an imposition, by all means visit here. The young girl at reception was completely lacking in manners, courtesy, and friendliness. She has zero people skills and should never be in the position of being the first person with whom you come in contact. If she isnt the granddaughter of the owner, I cannot imagine why she was hired. Needless to say, I will not rent there and would not recommend the Silverado based on interacting with her.

They don’t answer the phone. Called all day after submitting an application and got no answer

I love this complex I ve been living here for about 2 years and I love it. It is quiet, clean and the staff is always pending, the only drawback is the parking, but I love it

I love it here. Its so quiet. The other residents are friendly. Whenever I have had a maintainace request it has been answered within a day.

I have only lived here for about 10 days but so far my experience has been great. This complex is SUPER quiet, close to i10 and a great price for the location. The grounds are very well taken care of as well.

Maintenance is on point each time Ive had to call. The problem has been taken care of in a timely manner. Maintenance in general is very well taken care of a this complex.

Maintenance was very helpful with my problem and very good at communicating with me in a timely manner.

Thank you for removing the wasp net so promptly!

I love my new apartment. The complex is really clean and I love the Amazon Hub lockers. The office staff are always friendly and professional. Maintenance staff are efficient and very knowledgeable.

This was by far the best experience Ive had with an office staff during my apartment hunt. From the 1st day I called and inquired until i moved in yesterday these 2 ladies, Claudia and Carla have been great. I told them what i was looking for and i got exactly that, plus they text me daily during my application process and made sure everything was great. Id looked at other complexes and the office staffs were rude and acted like you were bothering them and didnt have time to return your call. Ive only been here a couple of days but i cant say enough nice things about this place and the staff.

Worst apartment I have ever live in. Roaches flies and other insects are out of control, management is not helping at all. If you are considering in living here I recommend looking somewhere else.

The staff at Silverado is the best. Super attentive folks and are always hosting events for us. They have the best pool in the Energy Corridor to use in the summer. The gym is nice size and clean with free weights. I live in a two bedroom second floor with an awesome balcony. My apartment is great and has some serious closet space, full size washer and dryer connections and fireplace- my favorite:-). I highly recommend living here specially because the price is right!

PICTURES ARE BELOW OF THE SO CALL REPAIRS THEY DID...I lived here back in 2013 & my experience was great but this time not so much. I have had 2 leaks in my ceiling since 11/2017 & they literally came out & cut a piece of cardboard out and put it over the leaks. The AC continuously goes out, there were squirrels in the roof in the walls pulling at my cords in the wall. Maintenance & the manager Claudia was made aware of this months ago but nothing was done. I then decided to contact upper management because Claudia basically told me she cannot help me, I emailed corporate and spoke with the Regional manager Debbie & she also was no help and did not care that they were not fixing any issues. I also emailed Beth Van Winkle but of course there was no response. I asked if my last month could be half off or at least let me pay until the time that I am there (which was only fair) and Her response was She cannot help me & to pay the full rent for the month. THEY DO NOT CARE ABOUT ANYTHING BUT THE MONEY & DOES NOT FIX THINGS IN A TIMELY MANNER. Before this location was great, cannot say the same now. I pay over $1000 in rent & did my part as a resident here, i pay my rent on time every month, i do not cause any problems but they dont care about that what so ever!!!!!!!! I cannot wait to move & You guys should be ashamed of yourselves and I will be sure to report you guys!!!

The guy that came by was very kind and really tried hard to find the issue.

This apartment is an economic choice. The community is relatively safe and quiet, but we have an animal issue. It’s freaking duck dynasty and every time I look up the duck population is growing. They’re near the apartments, in the pool, everywhere. You can’t comfortably walk around the community without seeing many ducks. I’ve spoke with the leasing office about this months ago but nothing has changed. If you enjoy ducks this is the place to be. If not, I’d keep looking.

Simple Place, Pay rent, Stay to yourself, and everything is fine. Great place to live , Very QUITE area. You literally get what you pay for AMENITIES and AREA is a PLUS .

Maintenance got to my request pretty quick. Am talking next day repair

The staff is wonderful treat you like family. There understanding and professional. They also clean up property they take no BS to maintain the good long term residents like my self happy and safe. The maintenance is awesome !!!

The move in was awesome. Everything went smooth and the staff was amazing thanks for everything. I love my new home.

Post Harvey, Silverado was such a nice community and the leasing office constantly insured that it was just that. They would send out alerts/ text about everything to grills on patios, entering and exiting the gates, etc. Then it changed and is now horrible. To start, I was returned only $78 of a $375 deposit with no explanation. Just a $78 dollar check no letters, no reasoning just tacky. During our lease(s) we had piping issues where water would mold on walls and ceilings wating weeks before they would come to repair any issues. The walls are paper thin so you will hear your neighbors. Some neighbors are inconsiderate of any lifestyle (working/children) other than their own so they play loud music all night and when taking the issue to the office they give one warning and tell you to call the police, that is it. There is no parking, if you work past 5pm youre at a lost. It is to the point where parallel parking is outside of the complex on both sides of the street causing you to almost have an accident whenever you come/go. Dog feces is covering all of the grass and never picked up by owners. In the 3 years we stayed pest control only came once to spray anything so Im guessing if you dont complain they will never send anyone. All the real reviews from tenets is on the apartments login bulletin board, Im hope they leave reviews as they leave as well. Driving by outside of office hours can help you see all of these things. Im so glad this is not a place I no longer call home!

Management is never available. There is no landscaping or sprinklers just dirt. Resedents are allowed to not follow lease requirements as long as they pay a fee. I would not recommend this property.

As soon as weather permitted my heater was fixed. Thank you Silverado!

Nice area, I love my unit, they just need to fix the parking here, if you come home on a Friday or Saturday night, you can barely find anywhere to park but overall its good apartments

Looked nice but the office lady had no idea how to multitask. She was taking so LOUD to the applicants i knew allllll their business. She lets us sit the almost 20 minutes without even asking what i needed. So i left, sad cause its right by my job

Only thing this place is missing honestly could be a dog park or a kids area, dont get me wrong they have areas where its like an open field. But other than that is Perfect for first time renters like myself. Now the previous comments . My best friend refereed me to this place as a fresh start due to a domestic violence situation i was in These apartments are VERY VERY STRICT. and i mean that in a good way. They dont allow any BS in here. Unless your a resident or associated with a resident you do not have access here and i love it!!!. I worked with Christian i would highly recommend going to him. As far as the reviews i seen in regards to Claudia and Carla . to me personally those are false. Carla is the head manager and she has zero tolerance when it comes to the residents. Ive never been treated rudely by them or anything like that. they are very pleasant and made me feel beyond welcome. You legit get what you paid for here. Compared to all the apartments near eldrige when you walk in and you get snooty leasing agents you do not get that here.

Everyone was friendly and understanding, Christian helped me with everything and was very patient with me lol . i was in a rush to move and he kept in contact with me via email and by phone. everything about my unit was on point. the vibe here is great as well. great start for 2020

I’ve been living here for 2 years and so far I l like the place, fair rent price, very quiet neighborhood and surroundings areas. Friendly maintenance and office staff.

Great apartments! The staff is very friendly and attentive to the needs of their residents! The facility is very well put together, the apartments have no problems and are very clean!

The service was above expectations. The maintenance person, (Jose) did his job and left the apartment without a trace of him being there. Thank you.

Great service!

Wished the apartment had a mesh screen on the door leading to the balcony area. Ive had wasp in my apartment going through the openings at the top of the door because theres no mesh screen

Claudia and Clara is the most rudest employees ever. They do not talk you before giving violations and their communication is horrible. They do not give great customer service. Do not move here because if you get one violation you will not be able to do a transfer. The maintenance guys do not fix anything they take their own time.. Be careful sometimes lizards will get into your home if you are on the first floor.

I have lived here for a year and could not be any happier. The office staff is very helpful and is willing to take care of any issues i have with a smile. The property is well kept and has a daily clean crew. The service manager is very knowledgeable and very helpful.

I lived at Silverado for one year. The staff was always nice for the most part. I did have some things break or needed to be fixed but they were always were pretty expeditious about sending someone out. When I first moved my tub was clogged with hair so it wouldnt drain properly but I cleaned it myself. (which I wish I had not done because pulling some random persons hair out was so disgusting). I normally do not write review s but I have never had to deal with a pest problem before so I do feel its important for people to know. I had to call for a pest spray at least 3-4 times. They would not go away and I am a clean person so it was not a issue of my home being nasty. From very small roach like pest to medium/big brown ones they were there!! So please be cautious. Besides that I loved the area and staff was friendly. I thank God for my boyfriend I was only at my home 50% of my lease. I probably would have broke it or had a bigger situation if I didnt have somewhere to go for the pest problem.

Came to visit family. It is a hard place to find but very quiet. Only defect, their exit gate refused to assist me when exiting, common sense to drive up to it and wait for it to open, no not this time. I waited about 2 minutes just for it to open

I recently stopped by Silverado to view apts and Cristian the leasing agent was so helpful and informative. Keep up the good Customer Service.

I was recommended to view this apartment complex. I had a unpleasant experience as I got the vibes that my enquiries were not welcome. Not a friendly encounter. I understand that they are 100 percent full but I would appreciate if she made an effort to make me feel that my business is welcome.

Great place to live. Its really nice, quiet, with good neighbors and the staff is friendly and professional. Shout out to Mercy, shes always helping me out whenever I go to the office with a question and we even chat like friends whenever theres time. Gravitated towards this place from the beginning and Im glad i chose it as my home.

The service is outstanding.

Amazing quiet complex in the Heart of the Energy Corridor. In the middle of everything, yet off the main roads! Friendly neighbors and very nice community!

Old apartments, stuff goes out easily. I think I see a maintenance man three times a month and still have issues.Lawn guys wake you up EVERY morning.Walls are paper thin, you can hear everything and everything can hear you.If you get paid on the third but rents due the first theyll still charge you a late fee.I try to give it the benefit of the doubt but I’ll never sign to this place again.

When i say this is the best apartments EVER im so serious. Ive Been here 7 months and its the best place ever. When i say it is quite YOU CAN LITERALLY hear a pin drop. Its beyond peaceful as well. . I came here desperate for a place to stay and Christian listen and helped me with everything it literally took me 48 hours to get approved and i was able to move in THAT SAME WEEK. i cant really say much about maintenance since i havent had any problems at all. but everyone is nice and stays to themselves. kids are well mannered . Oh and you get to see ducks lol

Just recently moved into our apartment. The area is great, it is close to a lot of main streets. Everytime we drive up to the apartments they are so peaceful. The employees at the office are great. Well see what will happen in our 13 year lease.

I have live here 2 yrs and the property has become better with time. The property is being renovated and is looking way better. The area is really calm and Management is good.

Overcharges unsuspecting residents. Glad I have been paying a fraction of the amount for the same services in other places since I left. I have requested an explanation multiple times and did not receive a response or an explanation. They say they will use a collection agency or other means when they are asking to pay money on time, but they refuse to respond when asked about an explanation for the charge. Stay here if you want to always be on guard about being charged for more than an honest amount and never receive a response or an explanation for it.

Nice apartment, they fix your stuff asap , the swimming pool is cleaned ever day, secured environment, the staffs are polite and always ready to assist. My thanks to Claudia, the best kind of manager, Beverly ana Carla. They all the best

Excellent job

Toured the property and it was nice clean and quiet. Office people were nice and helpful.

My husband and I have been living here for about 4mo now. Everyone in the leasing office has been very pleasant. Maintenance have fix all problems in a timely matter. Im also excited to share that I have received every package that has been delivered, and absolutely no bug issues. I highly recommend these apartments.

Ive lived here before Harvey and it is still a quiet and safe place to live. Office workers are nice and helpful with issues.

This is by far one of the best communities in the area. The quiet location is perfect. We love that its off the main roads and nestled in a nice residential areal. Overall value for location is 5 stars, no doubt. The management and leasing team are friendly and helpful. The property is immaculate. The units are beautiful inside. Maintenance is always on time and do everything to resolve the issue. They really do go above and beyond. The only downside would be the additional charges for upgrades and washer/dryer and no additional/outside storage on patios.

I love it here, i just went in to do a transfer from a 1 bedroom to a two bedroom. i have lived here for over two years and never had a problem. the staff is great and i have only great things to say.

These apartments are in a great area and look very well kept both inside and out I want to give a special thanks to Beverly for being such an amazing leasing agent who went above and beyond if it wasn’t for my pup this would have definitely been my #1 choice

Nadia was a great leasing consultant, she got all of my paperwork in all in one following day. I submitted my application on a Friday and was able to move in that following Tuesday, when I had a problem with my AC unit, maintenance came to my apartment within 20 minutes. The grounds are well kept and there are hardly any alley cats. The apartment community overall is great, no noisy kids screaming, cussing, or running outside my unit.

My sons friend lives here. Very nice apartment. Clean and quiet.

Went for a visit today at Silverado Apts. Claudia showed us around. She was so sweet and friendly. We were so impressed with the property. Thinking seriously of making it our home. Thanks for everything. Sharon

I have been a resident here for the past 2 years now. I have not had any problems. The only issue is the parking, but other than that. So far so good.

Nice hidden apartments. Its not loud at night with people hanging outside. Depending where you apt is parking may be a issue. I would recommend this place. Just dont tell you ignorant friends to move over here.

He did a great job of getting my A/C working properly

Nice apartments tucked away in a quiet neighborhood. Moderately priced compared to other apartments in the area. Terry-Hershey park is just a stroll down the road. Staff is nice and landscaping looks great. Maintenance is pretty fast. Parking can be a problem some days, although most of that may have been because of the holidays. There were quite a few water shut-offs in the last couple of months, but they were working on putting in new piping and raising the foundation of some of the apartments. I believe thats all done now. I think its a great place to live and very family friendly.

Our choice of Silverado was a wise one! We were downsizing and feared moving from 2400 sqft to 1000 sqft would be difficult to manage.The more than spacious walk in closets with more than adequate shelving provided the ultimate relief to our concern. Everything has its place with living space we are used to...not cramped, just right :)E.C.

Do not move here! They charge you for the cleaning of the apartment that they must do !! there are cockroaches when I just moved in, the airs are very old more than $ 200 in electricity, and it is unsafe for your car the wheels are stolen. I moved a month earlier out of fear!

They never answer the phone I’ve been calling for 2 weeks now and nothing

Safe and quiet neighborhood. Plenty of parking and a great staff (Beverly & Claudia).

UPDATE 2 - Exteriors are freshly painted and Harvey rehab is finally complete. The staff/management seem to be trying. The complex is generally quiet and I feel safe here. Its an older complex, but well maintained, with lots of big oak trees. Very pretty.Be forewarned, the side of the complex closest to Buffalo Bayou did flood after Harvey during the controlled release from the Addicks Reservoir and we couldnt get in or out of the parking lot for about a week. Hopefully that wont happen again.

The apartments are ok. Very cheap quiet and no bugs at all. My only issue is that my tub was stopped up with hair that belonged to someone else, that I had to clean myself 🤢. For the most part it is good apartments.

Avoid leasing an apartment from this property if you can! Id give them 0 stars if I could! My family was displaced due to Harvey and we were looking for a 3 month lease, while our house is repaired. We opted for this property because our home is close by. We met with someone from the leasing office at which point we were given a unit# and monthly rent of $991.00 for a two bedroom apartment on the second floor. Normally the rent was $826.00 but we were leasing for a short term so the rent would be $991.00. We received this information verbally. We did not get it in writing because we were informed they had no printed floor plans to share or provide the quote in. Their leasing office had also flooded during Harvey. Anyway, We liked the price point and proceeded to apply. Once we were confirmed, we were informed the monthly rent was $1195! Not the price agreed! We called the leasing office and received a lot of excuses and rude remarks from the propertys leasing office (Natasha) as to why the price had changed, including a denial that such a price ($991.00) was ever provided to us. During our call with the leasing office it was agreed we would withdraw our application. Im old school and believe in the phrase my word is my bond. This kind of treatment from property managers is unacceptable! I write this review as a warning for all the good people out there currently looking for a temporary place to stay: Watch out for bait and switch strategies. Ask for everything in writing!

Good luck if youre a resident and have an actual medical emergency. It will be too much effort for them to call your emergency contact you have listed in your file to let them know youve been taken away in an ambulance. Natasha has no common sense

Best apartment complex in Houston.

The only cordial and sincere smile found comes from Beverly. Others there need some major work in politeness and sincerety

During my one year I enjoyed every moment of my stay and the management at the residence were always helpful and respectful. I am actually surprised by the lower ratings for the apartment complex.They provided great service for the value price for the apartment complex.

Been on the property for 17yrs this month luv the location ..in my 3rd apt this one my fave.. my concern is as to why we cannot have some plants in the areas away from the front?? total areas are nothing but soil with mudd running down on the sidewalks after rain..,,and look very barren.... any chance of fixing it?? also broken pavement/ tipped sidewalks prevail.. and some tenants are still trashing porches one even hangs laundry..!! just sayin...

Sad to see that the most recent reviews are related to ours! Save your time and money and go elsewhere! I’m so happy to leave this place soon! I literally gave up on reporting all the issues with this apartment.We have been here for a couple of months and let me say it has been horrible! We got a 2 bedroom and are paying over 1,000 a month, but ever since we moved something is always wrong! At first our a/c would break down every single week, it wasn’t until I contacted corporate that maintenance decided to do something, but we literally went 2 months with the a/c breaking down every other day. Now about a month ago we discovered a huge hole in my sons room, since he doesn’t sleep there we had not noticed we contacted the office immediately since we also saw rat droppings!!! They keep doing the run around. They just came and covered the hole but the rat, yes RAT is still around and they don’t want to do anything! This is plain negligence. Our apartment is clean so there is definitely no reason for us to have a rat in here other than a hole that was never fixed and that this unfit apartment had. Please avoid renting here! If you need proofs I am more than glad to send you pictures and emails that I have.

There are wonderful people that live here. Neighbors look out for each other. Its middle class families and individuals that are using the desirable location as a stepping stone to something nicer.Do not trust anything from the Managers or Staff. Their current Managers and Staff only enforce policies that will fill their accounts with fee revenue.Milestone, you could have all the money you ever wanted with a waiting list for vacancy, if you spend some time and money on quality people to work with you.

Fantastic!!! Have been here over 10 years, It kind of speaks for itself. Staff are wonderful, anytime I need assistance they are there right away. I plan to live here for many years to come. Some of the reviews that are stating roaches. I have only see 3 tree roaches since I have been here so feel it is the tenants problem not Silverados

Love this place! Best apartments Ive lived in so far! Dope amnesties!! Well worth it!!

Yeah ive been living here for 11 months now and ive never felt ao disrespected in my life. Your front office lady Beverly was laughing on the phone with Jason the maintenance manager about our situation (no a/c and 84 degrees in my apartment currently) this same lady rolls her eyes when we talk to us and tries to make it seem like its our fault. This same Jason came and checked out a broken window i had reported 10 months ago and NEVER fixed it, so i dont think the problem is going to be fixed at all. Owners need to get a new front office staff and management team. So disrespectful.

Management please fix parking. You guys have been made aware of this issue many times and have yet to implement a system that would alleviate the issue. The issue is not due to more apts being leased. Space is being taken up by unlisted roommates (not on lease), residents with more than 1 vehicle (work vehicles ect), and people that do not live here are using our parking lot as free bar parking (parking here and then leaving I’ve personally witnessed). Not to mention the wonderful folks that are double parking to save spots for their friends! No hard working, rent paying leasee should have to inconvenience themselves by walking across the property or parking outside of the gate at night because others are taking advantage of limited space. Especially mothers toting little children, the disabled, or the elderly. It doesn’t make us feel safe especially with the properties prior crime history. It’s also creating a culture where as residents will not leave after a certain time because theyre scared they’ll lose accessible parking and be forced to park outside the gate. If management accepted responsibility and implemented a system, there would be no environment for parking abusers to thrive. That doesn’t mean forcing tenants to buy covered parking, that should be saved for the parking abusers. The fact that management isnt fixing the KNOWN issue but is recommending that residents to pay more a month for something that should be included; reflects greed. By giving 1 parking sticker per listed adult tenant and marking designated visitor parking; this small change would make a huge impact. It would also show that management actually cares about their tenants and isn’t just trying to save face online. 😄(I will update review once issue addressed is fixed)******Update: 6/15/20Parking system not implemented. Still terrible.Up

Great rent and service. Maintenance is prompt and on point. Neighbors are friendly and quiet. Only down side is the rising rent and it being an old apartment with awkward floor plans. A lot of small things started to break down.

Stay away.Terrible property manager, Claudia.Flooded bathroom and no water from sink, her solution? Deal with it.Oh and roaches, roaches everywhere.

I have lived at Silverado for 14 months and the property management team take good care of me and make me feel like I am at home here

I live comfortably here. its been like 3 -4 yrs now.

Staff is awesome service asap when I need it to ..they have coffee and cookies every morning

It’s a great place to live.

Spacious open kitchen new appliances plus USB on livingroom outlets staff is very helpful especially Beverly she gets things done she very helpful very happy so far very quietly good location.

I came by looking for a apartment customer service was so great

These apts popped up on my Facebook feeds. I decided to take a look. They seem like they could be pretty cool due to (some of the reviews) but the area getting flooded is a problem for me. ☹

Coffee every morning and staff always friendly.

Omg where do I start. I regret coming to this place, my car got broken into. They stoled everything from my car !!! My purse, computer everything because the gate was broken (for 5 month!!!). I couldnt pay rent on time because I didnt have my credit card or an ID to go to the bank because everything was stolen. I went to the office and explained the situation guess what they didnt care !!!!! All they wanted was their money. The sad part I was a good tenant never complain only went to the office to pay rent and this how they treat me me, worst than a dog. I got evection because after a week I tried to pay them and they had the nerve to charge me fees !!! Now I dont have no where to go because Im new to the state. So please do nottttt come to this place.

Im so sad seeing my neighborhood flooded. At this point neither management or maintenance being around the apartment complex with this flooding. Its so sad how maintenance which never is working (always is hanging around the complex with lacks of professionalism) never clean properly the trash and everywhere in the parking lot is flooded. Its impossible to drain. The manager hasnt communicate or appears to relocate my neighbors who are on first floor with their apartment full of water.At the moment to charge for anything there very present. But in this catastrophic circumstances there not available at any point. Maintenance need to be out of this property and place new maintenance employees. Also a new management. 8/29/2017

Nice place... Safe & convenient! ❤️

Very nice property, clean, quiet, and good prices. I like that they have activities for residents it really feels like a community here.

The new office staff is super cool. They really helped us . Thanks 🌺

Leasing staff is rude and unprofessional. I wouldnt let my deaf, delayed, blind pet live here. First impressions are everything.

Its been quiet so far so good