PLEASE READ THIS BEFORE RENTING HERE!!!1. Don’t be fooled by the many good reviews on their website. They offer to pay you $50 to write a good review as soon as you rent here, although you don’t know yet how good the complex is since you haven’t lived here yet.2. The community is great, and the apartment layouts are nice, but they don’t give you what they offer. The model apt is awesome, but when I moved into my apt, it had old and stained carpets in the bedrooms, and they would not replace them. Additionally, stains on the floor and cabinets in the kitchen are in bad condition.3. Leasing office staff is not empathetic at all. They want to make you pay for EVERYTHING. Someone stole my bike from the balcony with the door locked and the manager only printed the contract to tell me if I want to replace the lock, I will have to pay for it. Everything here is money. I expect some RESPECT. Im a resident who expects to live in a safe place and strange people stole my property and they don’t care about it at all!!!4. I had to renew my leasing contract because I was pregnant, and it would be complicated for me to move out. They increased my rent by more than 10% in the new contract and did not even include a cleaning of the carpet. It’s insane, every community where I’ve lived cleans your carpet at renewal. They may offer a good move-in special at times, but the rent will explode after you have to renew your contract!

I will be moving in the Tyler floor plan within the next 30 days, I must say I love the floor plan, it was absolutely beautiful , Sedrick my leasing agent was very patient, calm and professional. I do look forward to my move. If your looking for quality Aliso is definitely the place to be!!!

I don’t write reviews that much and this is my first review anywhere. I have been living in this property for over 6 years. I have to say when I first came here when the property was called Elan, it was truly a luxury apartment with the management doing their part to keep it that way with reasonable expectations from residents.But the day the name changed to Aliso, things were not the same. they are all about enforcing rules and many new ones on residents. I am fine with reasonable ones but some are so unfair for residents.One thing that is so ridiculous is the visitor parking rule that they enforced on residents. They have provided 12 visitor parking for 324 units (less than 4%). The visitor parking spots are always 100% occupied. It doesn’t matter day or night, weekday or weekend, they are full. If your visitor parks in any spot other than those 12, it is guaranteed that their car gets towed because the towing guy comes at least twice a day checking each and every car. This property management is very clear that you cannot have guests over otherwise be ready with $240 per vehicle. I see at least couple of cars being towed every single day. So far I have paid close to $1000 on behalf of my residents.What I don’t understand is that there is no benefit for the residents by enforcing this visitor parking rule. We don’t have assigned parking (unless you are willing to pay) and getting parking in front of your unit is almost impossible. Do they expect us to turn away visitors if the 12 spots are occupied? I think it is totally unfair for the residents. In my opinion a more reasonable way to enforce this is to give each resident a visitor pass that can be used for few hours. They have a good online portal which can be used to print the pass with time stamps. This will allow the residents to still have guests over and not have to worry about their car getting towed. The management can also ensure that the parking spots are not abused.

(08/06/2021)Ms. Daisy,I had in-person meeting with Ms. Marlies Fernandez twice and talked with her over phone many times disputing the illegitimate charges($1707). She negotiated after speaking with you and asked to pay $1000 right away. I told i can pay only the charges i genuinely owe and asked to correct the statement which never happened.She went through our 3yrs of water/sewer usage history (average water bill - $26 & Sever bill $36). We were made to pay $260 on the day before our move-out claiming it was for entire period and we wont have ot pay anything further.Your internal debt collecting agency IQ Data International had repeatedly harassed me by using profane language and irrelevant context trying to threaten in different ways. I have sent out a written complaint on April 26th documenting all the calls made by your team and asked not to call anymore. Since then I have provided proof of disputes and the pictures taken on the day of our move out after cleaning the apartment by a professional cleaning agency(on how I handed over the apartment) and how it was days before.. walls cut open, dirty patio due to cut ceiling..Im happy to pay the amount I genuinely owe. If it doesnt happen by a corrected statement from your apartment, I am happy to present evidences in court. Let the authorities decide who is at fault.The pictures show how the house was a week before our move out and how we handed over.If youre genuinely interested in resolving the issue, correct the fraudulent charges. The details were shared in email to Marlies copying you and also shared with your internal debt collecting team several times.-------------------------------(original post)I lived in this apartment for 3yrs(from Apr 2018 - Mar 2021). This is not a $50 credit review. This is my experience of continued harassment by Aliso Briar forest, their inhouse debt collecting company IQ Data by sending fraudulent charges making it appear genuine and putting the blame on utility authorities or on someone either left the job.On 04.03.2021 we moved out. Got a statement for $1707.54 as settlement amount. (This is after paying $504.70 on the day of handing over unit). I was forced to pay exorbitant utility charge of $260 for 26 days on 2nd March 2021 saying it is our final settlement. In my lifetime i havent used water & sewage bill for 26days = $260.The bill read(11/04/2020-12/01/2020).Water - $97.74Sewer - $141.46Utility service fee - $21.53I asked why it is exorbitant but says only for 26 days. The person in leasing office checked with the manager, came back and told this is full and final settlement. Utility charges for entire period till March 2021 but just the bill says like that. You owe nothing hereafter.10 days after leaving, got a bill for $1700. Again for utilities (12/01/2020 - 03/04/3021)**Water - $198.09**Sewer - $234.36**Final Drainage - $11.16**Final Utility service - 10.23When i went and talked with leasing office, they said they guy has spoken wrong. The bill paid earlier was just for 26 days. This is for 3m. They inflate the amount exorbitantly and make it appear as 3 months. But in reality, In Feb 2021, there was winter storm. 4 days water and electricity wasnt there. Immediately after that our house was flooded. For 7 days continuously the apartment was in unlivable condition. We struggled to live in there. Kitchen was unusable, full of dust. So, roughly for 2 months, $453 was utility charge alone.10 days later, this is what ive been charged.**Carpet replacement - $650**Cleaning appliances- $120**Damage 2 blinds- $150**Full paint- $218If the apartment has claimed disaster recovery from government for Houston winter storm and still trying to fraudulently get money from people, i hope the govt. officials take notice of such practices and take right action.

I was lured to this place because of the high ratings, and when I decided to get a tour of the complex several months ago, I met with an agent named Philip, who was very customer care driven and answered all of my questions. He even provided information that I didnt ask for. I was so impressed with him and the complex that I decided to wait until a unit was available once the lease at my current place was up. I later met with another agent named Andrew, who was also very caring. Fast forward to now, and they have completely changed their staff who needless to say dont have the same level of care as Philip and Andrew.The worse part is... today is my move-in day and when I walked into my unit I discovered several issues; one of which is one of the doors to the laundry room is completely jammed, and the dryer isnt working at all. This is utterly disappointing considering today was my first day as a resident and Im already coming across issues with appliances that I havent even used yet. They shouldve made sure all appliances were functioning for new residents; this should’ve been top priority.I noticed that being a common problem here after reading some of the reviews, however I didnt think there would be problems on day one. It makes me wonder what else is to come, as this is a bad first impression. Good thing I wont be officially settled in until the end of the month, so Im hoping all of the issues get rectified by then. Im also hoping for a more positive experience as time goes on, and Ill be certain to update my review if so. Until then I am a very disappointed new resident.

We had a great experience looking at the property, Sedrick did a great job showing us round and answering all our questions. I am excited to move here

Posting to receive my application fee reimbursed.I appreciated the help that Sedrick gave me on today. The apartment complex was neat and I really liked the 2 separate entrances. I can appreciate how the management team takes pride in their complex and updates as I toured during a pool update the complex was doing. I will be applying. Basically this was a first look as I happened upon the complex on today while driving. Gets a 5 star from me thus far.Update: the communication is not the greatest. I do not recall my fee being reimbursed either. Nice complex but the communication leaves much to be desired.

This has by far been the best moving experience I’ve ever had. The whole team was very nice and helpful especially Mariah, she answered all of my questions and kept me laughing throughout the entire process. I can tell I am going to love it here!

Cedric was very professional and answered all my 20 questions! I have called many properties he by far has given me the best Customer Service and made the process for apply an easy one. Can’t wait to move in.

Overall I had a good move-in experience although there were some issues with AC unit and appliances like dishwasher and garbage disposal. I am impressed by the quick response from management team to fix all issues after I reported the issues to them. I have lived in the apartment for a couple of weeks and I like this place so far.

We toured the property with a nice gentleman name Sedrick. The property looks nice and kept and the amenities look kept as well. I would recommend this place if youre looking for something decent in the Energy Corridor.

There is no cleanliness in this whole community.The lake is disgusting and never cleaned and a breeding place for all kind of bugs.All Patio or common areas are full of large smelly garbage bags piled up whole day. There is dog pop everywhere. No hygiene or cleaning done at any common place.No cleaning supplies even at Gym.The dog pop litter seems not changed regularly and smells from a distance all through out the community.Its stinky here with all kind of infestations.There is a big need of through cleaning

Very clean and beautiful apartments. I am new to this place and the staff has done an amazing job at making sure the leasing process is smooth.I have lived in multiple apartments in Houston - energy corridor area and I must say this is one of the best staff I have worked with.I have checked out multiple apartment complexes in the area, but this stands out for the apartment style, ambience and cleanliness. The pond in the middle of the complex is a cherry on top providing a serene ambience and fun place with kids playing around.Would definitely recommend this place to anyone looking to move in the area.

We recently moved to this apartment on the recommendation of one of our friend who is living here for the past 3 years and found it pretty good. My family liked this place a lot. Theres lot of children for every age group.

I’ve called all around to different apartments in the area and no one gave me a call back but Mariah from Aliso and we will be moving here mid AUG! Can’t wait! She’s very nice and will answer any questions you have!

This place is pathetic. There is a birds nest RIGHT above my unit and Ive brought it to the attention of management multiple times and they could absolutely care less. Save yourself the time and money, you likely deserve better.Save

I went here to view an apartment and discuss floor plans and Sedrick was awesome :) He answered all questions that we had and was very helpful and quick when it came to responding and checking in . In addition the property is beautiful.

I had a virtual tour Sedrick, and he was very informative about the environment and made me feel the vibe of how it feels to live there. I like how friendly and patient he was and explained and answered all my questions. I definitely would love to live here!

I am satisfied and happy to move to this apartment. Leasing process is very smooth. Management and staff are responsive.The apartment is clean and very safe to walk. Pond in the middle of apartment is very nice.

The property is very well maintained and clean. The common areas are nice to walk. The staff is professional and make the the move in process very easy.

We just shifted couple of days back and leasing process was smooth. With just 4 days in here are my early bird observationsPositives-Very spaciousLots of kids in community makes our kids happyApartment was pretty nicely done with some small issues which got resolved when we complained.Good walkway around lake - safe for kids to playConcernsMessy stairs - have complained but yet to see resultsWhile lake is beautiful it needs cleaning . Tons of alge around.Looking forward to management to resolve concerns before I go to 5 star ratings.

We are planning on moving into the Aliso in September but our initial connection with it has been positive so far. Sedrick was very helpful and patient is walking us to different units and explaining what we needed to know. Cheers Sedrick. Hopefully our stay at Aliso with be a pleasant one.

I have lived at these apartments for two years now and this has been the WORST experience I have had with an apartment complex. When moving in they told me my unit was ready and gave me the keys to start bringing my furniture in. When I got to the apartment there was a cleaning lady still inside cleaning the unit and requested for me to come back in an hour. Once I did so I noticed the countertops were still dirty, paint was chipped in multiple places, and the walls were still dirty. The maintenance staff is horrible, I have to put in multiple request for one thing before they fix it correctly. Within the past couple months my water bills have increased significantly and double each month. I received a $400 water bill, when I averagely pay $40-50 a month and when I brought it to the mangers attention she claimed that the water meters have been changed out because they were not working properly and the complex wasnt charging the residents the correct amount, so now that should be right. I live alone and do not use my dishwasher or take long baths, no water leaks. She did not look into the situation or try to help provide any solutions. It her way or the highway. The manager also does not return phone calls or get back to you like she said she would when it come to something important. I have to call the office myself to speak to her. There are constantly big groups of kids that play in the parking lot (taking up parking spaces) and are unsupervised. Management still has not done anything about this. Although it is a beautiful property it is not ran by a good management team. Dont waste your money on this place.

I came to Aliso just trying to look at my options and Mariah help me the whole way through. She is absolutely amazing and sweet she is the reason I am choosing these apartment complex for my new home.

I have not moved in yet. But my experince with the Management office has been smooth. Everyone is professional and responds in a timely manner. Both the Leasing agent and Managers are very knowledgeable and respectful. I look forward to a great year living here.

My move-in experience has been pleasant. The staff has been courteous and professional. The unit is in great condition.

Since the time we stepped into look for apartments we were treated so kindly by Philip the application process was so simple and very easy the workers helped us easily with the process and they were very attentive. The apartments are very spacious and priced super well. Very near a school which is perfect for families. Overall a great experience applying and moving in.

Aliso Briar Forest is a truly beautiful apartments complex. Spacious, well kept and having very dedicated staff that are eager to help out whenever they are called upon. I recommend to anyone looking for a more than decent apartment to lease.

This is a birds nest that is right outside of my unit. Ive mentioned this to management at least 3 times and nothing has happened. There are birds draped all around my unit and bird droppings littered everywhere.Ive been living here for 3,5 years through multiple management/ownership changes and am on my 4th lease here, so Ive been a loyal tenant. These people have gotten their moneys worth from me and cant even respond accordingly while Im having to deal with this filth.

I am moving to this beautiful community in couple of days. I had a tour 2 weeks back and was pleased with the community, plenty of walking trail near the lake.The management staff was very welcoming and happy to assist me in every possible manner.

The property was nice and clean. Office staffing gave us their best attention took us around all the amenities. The apartments are beautiful and in excellent conditions . Mr. Marlon did his best to attend us and took his time explaining all details about leasing. Can’t wait to move in!Carolina Charouf

Maintenance is bad. Staff is not at all friendly and welcoming. Parking rules suck. Maintenance issue from previous people who rented the apartment has not been sorted and then they rent out the apartment and is still pending in-spite of we putting in request.

I went in today for a visit & sedrick made me feel so at home, he was very down to earth & answered all of my questions in a professional manner!!! The apartment is very lux for a great price

The property is nice and clean with a great view. Andrew from leasing office helped us a lot in choosing the apartment as per our needs. Move-in process was smooth and staff helpful in setting things up.

Toured here and loved everything about the property , especially the leasing agent, Mariah. She is definitely one of the reasons we’ve decided to move here!

Let me apprise all (Future and Existing tenants) regarding my last two weeks of experiences dealing with certain maintenance issues and other overall issues at Aliso Briar Forest Apartment. First, thank you Daisy (Manager Aliso Briar Forest) for your all support and proactive follow up including validation after the maintenance services till closure.I am happy that most of the maintenance issues are taken care with due diligence and on time. There are some commitments as well, such cleaning up lawn and walking track on regular basis by maintenance team to make sure this summer kids can play outside.Overall, Aliso management team reestablishes their quality of maintenance services by listening tenants problems and solving one by one as feasible in short to mid term basis.

Recently moved in and I have to say I love my apt. Also Andrew I’m the leasing office was moving very helpful and professional during my whole move in process. These apts also have plenty of parking spots unlike my old apartments. Community seems very quiet which is a plus!!

Nice place to live in Houston I recommend you guys !

A great place to call home. The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise .The grounds and facilities are kept clean every day and the main attraction is the lake with the fountain.The Gym is open 24//7 and the childrens playroom is close to it. The pool area is lovely. A beautiful neighborhood.But there are few issues,1. Toy room dont have enough toys or childrens stuff (Actually nothing at all)2. No business center (Printer or PC)3. Common area is closed after 6PM so no access to the pool table etc...

I had a great tour with Dasiy today. She answered all my questions. Such a Beautiful property can’t wait to move in soon.

Sedrick made my move in experience as smooth as possible, very reassuring and attentive to my concerns. Highly recommend.

Mariah the leasing was great and she was very knowledgeable about the property and also gave me information about the schools. The tour was more than what expected and also Cedric greeted me and the kids as soon as we walked in

I have been living at Aliso for 6 months now. When I was moving in one of my neighbors helped me move my tv up. Come to find out it was Hector, the maintenance man. He has been so kind & accommodating living there. Anything I need done or help with he is on it. He’s made my time living here a breeze! So grateful for him.

Ive only lived here for a short amount of time, but the front office staff and managers have been nothing short of awesome. I was unfortunate enough to move in a month before the winter storm and I was shocked to see how the manager and front staff went out of their way to provide us with a warm meal and water. Im sure they were also going through what we were in their own lives so the fact that they took their own time to come help us (when I know several other apartment complexes werent doing the same) was really awesome. All their resident events are so fun and Ive never been treated with anything other than kindness. If youre planning on living here, I highly suggest it! The staff alone makes this place an awesome home!

Very clean and beautiful apartments. Perfect place to take a walk around the pond and you can see kids playing and having fun. loved living here so far. Staff were very helpful with our immediate move in request. Chris did a great job and was very helpful.

Phillip. Chris and Andrew were all completely AMAZING! So helpful and attentive. Moving can be stressful but these guys definitely lightened my load. Im excited to begin my new journey at Aliso Briar Forest! To top it all off the unit is beautiful and they were able to get it ready early to accommodate my move in date!!!

Phillip made our apartment search as simple and non stressful as possible. He gave us ALL information without leaving any steps out and stayed in contact with us prior to moving in just to ensure if we had any other questions they were answered. Not to mention the cleaning staff did EXCEPTIONALLY WELL making sure everything was spotless for us. All together great staff and look forward to spending the year here with my family. Definitely recommend scheduling a tour if you’re in the market for a new apartment with a great location and staff.

Amazing place! The staff was very welcoming and nice. Andrew helped me find a place fast, was very professional, and alot of fun to work with!

The realtors of this community are very helpful and very kind. The community is very beautiful and very well kept. The apartments are very spacious and very modern. The application process was very simple and very fast. The staff in this community are very on board with questions and are always very nice. Overall a great community.

Beautiful environment. I just moved into these lovely apartments. I fell in love with everything immediately. Marlies and the rest of the management team are amazing 👏

Updated my rating to 5 star as things started to appear back to normal after management change and I can observe pond is being taken care properly and rest of the amenities are great as always...Sorry to see all the fish dead in the pond today. I feel the new management is not taking care of pond well. Been in this community for more than an year but never came across such thing ever.

Phillip was AMAZING! He made things a smooth and easy transition for my family and I from the beginning to the end! Customer service was top tier. Apartment was cleaned so well before we moved in which was a plus , the apartments are beautifully made and the surround area is nice. We are so happy that we made Aliso Briar Forest our home!

This apartment is one of the worst. Luxury? I dont think so. No enough parking space for the visitors, there’s only 3 spaces nearest to my friend’s unit and their residents are the ones filling the spaces. We checked the others which were far away and filled too. Where else can we park? So we parked on the resident’s parking which doesn’t have a signage. We thought it was fine to park. After 20 minutes of parking there, our car was towed for parking without permit! OMG! The security gave us a list of violations to get towed but it didn’t show on it for cars without parking permit. And was told there was a small signage before you enter the gate. You can’t even see the signage because it was too dark and couldn’t see the signage! Terrible complex and not should be named a luxury one. They would get a lot of money from you! I know a lot of friends who are planning to transfer in Houston and i would not recommend this place!Posting here pics of the visitor’s only parking (parked by the residents), their rules and where we parked where there’s no signage.I visit a lot of apartment complex since I’m a visiting nurse but this is the only luxury complex that doesn’t show enough signages!This is a warning to all who are planning to stay here, this is not a visitor-friendly place! I would put zero stars if I could!

I fell in love with these apartments and just as importantly the customer service I received! I worked with Andrew for my tour and he was absolutely great! I cant wait for my move-in date to arrive!

We just love this place. Always clean and we feel safe. Andrew Miranda was of great help to us as we were looking for a unit only in this complex. Andrew was so helpful and the whole staff seems to be professional. We are happy to start our journey here.

When we arrived we were treated really well and everything went smoothly, thanks to Mr. Andrew at the leasing office everything he showed us was what we got and that is how to serve a customer. But right as of the moment maintenance service has been an issue and follow through by staff. We are hoping as time goes on that this is sorted out so we aren’t calling the office so often thank you.

I have been a resident here for about 3 months. I recently had a very minor mechanical issues I needed fixed. I was conveniently able to put in a request online as a medium priority. In less then 72 hours got a courteous visit from Hector. Hector was very efficient and took care of all my requests in a timely manner. I am very pleased thank you!

Love the area and property! Thanks Sed!

Andrew was very informative and professional with move in process community is very peaceful and clean. Recommend moving in if your looking for upscale living at reasonable price.

Wonderful location, Greate amenities.Apartment is very clean and I was impressed on first Visit itself. Staff was very helpful with the tour, especially Andrew was very proactive in suggesting and taking time to tour the right apartment for our needs. Overall great place to live in energy corridor.

This will be our very first apartment and I couldn’t be happier with our choice. Andrew was a great help, he answered all of my questions. Apartments are stunning! Our favorite part was the kitchen cabinets!

Very good customer service . Phillip made my moving process really smoove and convenient. he was there to help me every step of the way . i also love the complex very luxury , clean and quite !

I have been a resident for a little over 8 months and I truly enjoy the Aliso community. In comparison to other places I have lived in the Energy corridor area this has been the best overall experience yet! I appreciate how clean the grounds stay, the professionalism of the office staff and of course the great quality of my apartment! From the very first tour of the property I was treated like family. Any time I call, the office is available and I always feel they truly want to help. My neighbors are also friendly and I have not experienced any drama since being here. I am a single woman living on my own so security was also on my checklist and I always feel safe and secure while here (love walking my dog at night around the pond). I love this community and would recommend to anyone who is tired of drama filled apartments! The office staff is ready to help, the apartments are in great condition and I always feel safe! The only negative is that I may have put on a few pounds from the frequent food trucks stopping by 😅 . Other than that I love it here! Can’t wait to renew for another year!!

I moved to Aliso on 22nd Dec, 2020 with family 2 kids and wife. I already visited multiple times in this apartment as some of my friends and colleagues are here. Phillip helped me a lot since the beginning to identify the right apartment building that meet my family needs such as openness, sun light and more or less neither first floor or third floor. All I got here. During the day of movement I had some issue with lock and key, again the same has been taken care by Andrew on immediate basis. I am really super excited being here. My daughter is also very happy as she got a lot friends on day 1.

Management is pathetic. Its been 2 months since we shifted they didnt do move out cleaning including carpet. We been raising this issue for a long time and couldnt win.There are other maintenence issues since then we are not getting it resolved and after all when we call the management they dont even listen to u. and the funniest part is there is only one man who works for whole apartment complex for maintaining issue. Is this a kind of joke or what?

Very clean and very professional staff. The move in was quick and hassle free. Amazing amenities , I Highly recommended living here .

Beautiful apartments with great Amenities. Perfect place for your Kids to play in the evening and great schools near by. Pond area is very good for an evening walk. Staff was very helpful especiallu Andrew who helped us with intial tour of Apartment. Overall great place and location in energy corridor.

Have been here for 7 months now and have had a very good experience so far. The apartments/gated community is safe for families raising young kids and have nice ambience for evenings walk and kids playtime within the community. Good school district comes as a additional advantage of living in these apartments.

The staff at Briar Forest were super nice and attentive. I came to a view an apartment on 10/08/2020 with two children and one of them fell ill upon entry, they were outstandingly understanding and compassionate. Mr. Andrew Miranda took us on a tour of the property and despite it raining at the time we were not rushed. Mr. Miranda took his time in answering our questions and guiding me through the application process. I did not catch the name of the young lady that assisted Mr. Miranda with my application process but she as well was super attentive, nice and courteous. The staff was accommodating and I could not be more happier with my choice in rental property; as the apartment and community are spacious, clean and well maintained. Did I mention affordable as well? :-)

This has been by far one of the best apartment experiences ever. The apartment is like a retreat where you get to live. It is a modern contemporary atmosphere with plenty of amenities. Very spacious apartments with very good view. The staff is also very helpful. Ask for Philip if you need assistance, he’ll get the job done. He has great patience to answer your all questions over and over 😜 and come up with solution with better way .Overall great apartment. Highly recommend.

This apartment complex has very professional leasing consultants that will make sure you get all of the updated information as quickly as possible .. Phillip was extremely helpful in my process with finding a 1 bedroom apartment.. The community is very pleasant and worth the experience so I will definitely be signing my lease here as well as refer anyone I can..

I lived at Aliso for 20 months at the beginning it was very well then everything started changing to worst. My family members even got their cars towed having a parking sticker , then every time we had an issue it would take forever to solve the problem. Now that we moved we have been sent and called through collection for a $61 bill and that bill was paid !! I even have called the office and claimed that and still receiving a bill . Before we moved the apartment was fully cleaned and they charged a cleaning fee It has been a very bad experience and so irresponsible from that management !! I really can’t describe how irritating it has been to go through things just because the management can’t be responsible and some personnel working there don’t give a message to the manager to solve problems neither to help a resident!! I don’t recommend it at all

Philip and Marcie made our moving process so smooth and simple. They were attentive to our needs and gave us all of our information promptly. There were clear directions for the application process, as well as, check ins along the way. They also provided clear directions for move in and checked in the next day. I am thoroughly impressed and pleased with the service we received from Aliso. Thank you so much, Philip and Marcie!!

Phillip was extremely helpful in my process and very professional. A great customer service. Nice and clean property.

Phillip and Daisy made our move in process so simple and both were very helpful. I moved in this past weekend and my home is beautiful, clean, and up-to-date. I love this apartment and the customer service that I received.

My family liked this apartment mostly because- It is near to highway 6 for commutation purpose- Open areas where we can walk and enjoy freely- Exceptional support from Philip and Andrew during relocation journey- Meet with a lot of old friends and family

Great place to live! Phillip in the leasing office is amazing and always handles my concerns or needs in a timely manner. If you’re looking for a well maintained community to live, I would totally recommend Aliso!

Very nice looking apartments! Easy application process, so glad we chose Aliso as our new home.

Beautiful apartments. Management team went above and beyond to match our immediate move-in date request. So far, I like living here

The leasing consultants walked me step by step through self guided tour via phone for expectations and protocols during Covid and in person for the self-guided tour. The agent answered questions I would normally ask during apartment tours beforehand. This was a plus... we walked ourselves through what could possibly be our next home and made note of extra questions we could ask when we returned the keys. Completely enjoyed the different leasing experience with this group.They are well prepared during our pandemic times. The team has shown to be responsive via emails and professional. Made it easy for us to learn about the property and easy to make a choice for our next home. Looking forward to enjoying the amenities permanently.

Like the ambience of the apartment , leasing office and the unit as well . All the appliances are upgraded and I love the cabinet finishing which gives a bright look to the apartment.

Only good thing about this place is that the buildings are clean, so there are no bug issues. Parking is awful. Maintenance is understaffed so issues take a long time to be resolved. They do everything they can the get as much money from you as possible and considering we are in the middle of a pandemic just shows they don’t care about the people who live here, just the money.

Update after Leaving Aliso -I had to break my lease for personal reasons, my experience with Aliso office was good and I had no issues in settling our final bill.If I come back to Houston, I will consider Aliso as my 1st preference.Update after 18 months: Awarding 5 Stars again.Lake cleaning is the only issue that still continue, but apart from that everything else been really good.Maintenance service is very responsive and fast during covid 19 period as well. Your medium priority requests gets answered in a week or so - I consider it fast, at least it gets answered. I have not raised any high priority request, but I have not seen anybody complaining about the maintenance requests not being answered.Office staff is good - I know there was a guy nobody liked due to his rude answers, but he has left now.I will have to move out in coming month or so, will post my experience after all financials are settled with Aliso.Update after 6 months: Reduced to 2 stars, Cleaning of a lake has not been done for months, it is too dirty and smelly now.People are not happy with the maintenance of community areas. On the other hand, maintenance of a pool area is still a Plus point.Moved in on 1st jan 19, So far the experience with Management and community here is very good. Apartments are clean and well maintained.

The pond in this apartment is very dirty and generally unmanageable.

I had a great experience working with Marlies when choosing a new apartment. She answered all of my questions and was easy to work with. I would recommend these apartments.

The office staff has been more than helpful since the very beginning. The amenities are great, and the lake is beautiful. I currently work in memorial city and decided with the professional staff and beautiful grounds, the drive is worth it. Did I mention this is my second time applying after making the decision to call Aliso home? I highly recommend visiting and leasing here as it has been nothing short of a great experience thus far.

Me and my husband were looking for a place to stay and we found Aliso Briar Forest as the best option for us taking into consideration the location, amenities and staff.

I just moved in and it has been a pleasant experience so far. Beautiful place, excellent facilities and it is located in a good neighborhood. My leasing agent Marcy was very cheerful, welcoming, helpful and so humble, Philip helped me filled my application too. So amazing stuff. I kept coming cus from the moment I came to check the Apartment they where the best around, the view is breathtaking and the apartments are very luxurious. I love taking a run around the lake. So clean the environment. You will love it here.

From the moment I walked into the office of this beautiful place, I was determined to live here. The property is amazing, from the inside out, it has so much to offer. I look forward to see how things continue to go with our new place. Phillip was awesome at making sure that we were always made aware of each step. His patience and attention to detail is greatly appreciated.

I love this place everything is just beautiful i love the management people and specially andrew he is the best, professional and so friendly.i just felt in love with my new apartment.

Moving in here has had to be such a great experience. Phillip was awesome and so helpful throughout the entire process. Recommend anyone to move here very pleasant process!

Maintenance is not yet all good, worst experience with current Management team. very frequently front office staff will change and they are not responsible for Maintenance request tickets.

Great customer service and Mr. Andrew was very professional and attentive to customers details and I can assure you that I got what was promised.

Mr Phillip was very helpful when me and my wife came across Aliso Briar Forest with our apartment search. Phillip showed us around the property and explained the difference between floor plans and gave full details of each layout of the specific floor plans when we were viewing the property. He also made the process of getting the application done so easy and fast. Aliso Briar Forest has a very wonderful staff working there from the Property Manager to the leasing office employees, they will make sure to help anyway they can..

Working with Phillip and Angel has been such a great pleasure. My home is beautiful, clean, up to date and so peaceful. I highly highly recommend the Aliso Briar Forest!

Phillip was really nice and helped me with the move in process. I have lived here for 3 months with no issues. My last complex had parking issues but at the Aliso the team makes sure residents are guaranteed parking no matter what time them come home.

Philip is the best. Made my move in process seamless. Answered all my questions in a timely manner. I love my new home

Beautiful complex. Great service. Moving in tomorrow 6/13. Phillip and Marcy were both so helpful during the process and helped us have less anxiety about everything. Looking forward to starting our new journey here.

Car break ins are common (3 x year)Security does not do anything or is not present .The complex itself was robbed just three months ago !Update 9/28/20 @ 2 pm - photo of amenities attached

Ive been a resident here for a little while and all i can say is wonderful property. The area is nice, clean and quiet. The staff is vary friendly and its close to lots of restaurants and shopping.