We recently had the power steering system replaced. Ford Fusions have an issue where the computer for power steering will fail. The only fix is complete replacement. This shop did the work and the issue was resolved.My 2 star comes from the rest of my interactions with this shop. We had to have the car towed and the shop had it for over a week. When we got the car back it was obvious it had been kept outside. Not the worse service we can easily take it for a car wash; it would have been nice if someone could have at least hosed it off. Weve had other shops even vacuum the vehicle before giving it back to us. So for $2200 it would have been nice to have a little care taken.They told us the back tires needed replacing, we set up an appointment with a tire shop only to discover the tires were fine. Okay Precision doesnt do tries, but maybe dont give recommendations and waste the customers time if your not qualified?Next, the car was having a lot of trouble starting. This had NOT been an issue before we took it in. My husband called and was told to come back in on Friday. Precision would look it over and if the fault was with something they did during the power steering repair they would fix it. If it was coincidentally something else they would let us know and we could decide if we wanted to go forward with repairs. I took it in at the appointed time on Friday and was told one of the battery cells was bad. The tech stated battery cells can easily go bad, maybe the car went over a bump. What??? Fine seems really coincidental, but at this point Ill just get another battery elsewhere and be done. Wait then he tried to charge me $66 for testing the battery, starter, and alternator (something Autozone does for FREE). I didnt pay this ridiculous fee much to the annoyance of the tech- wish I had gotten his name!!! He left to go as someone else and another tech came from the other side with our keys.FYI. I bought a new battery and we still have this issue. Going to take it elsewhere for diagnosis!!!

Ive been nothing but satisfied with my two experiences with Precision Import. One for a second opinion regarding dealer recommended repairs on a 20 yr. old Lexus and the second for a pre-sale inspection on a 2010 Subaru. Their customer service is first rate. From communication via phone, text and email, the comfortable waiting area, the professional, knowledgeable staff, ease of making appointments and then completed in a timely fashion, answering my questions, etc... all helped me make informed decisions regarding these two vehicles. Ive recommended Precision to others who appreciate a trusting, honest, more personalized auto repair business who obviously care about imports and the people who own them. My thanks to all.

The reason I rated them four out of five stars is because theyre a little expensive; they are cheaper than other places I called- plus they got me in on the same day. All the guys that work there that I was around were really nice and that helps. They did little extra things & didnt charge which was much appreciated.

Great service and timely repair. Professional/friendly staff.

They were very honest with me about my car. I took it in for a clutch job, and asked them to check out the cooling system because it had a leak. They called me back the next day and told me it had blown head gaskets and they recommended not going forward with the clutch and to just cut my losses with the car. It is very hard to find a mechanic that is honest like this. Most other shops would have just done what was asked and replaced the clutch anyways. I ended up taking their advise, and in return bringing my other car to them also. Nice to know I found a new trusted mechanic!

Precision Import is hands down the best company I have worked with. Erik is extremely nice and has always answered all my questions. At other mechanic places I felt like they were trying to upsell me or give me false information but here I felt like honesty was more important than making an extra dollar. I would recommend this place to anyone and everyone with vehicle issues!

Had a tough to track down electrical problem that has plagued my 2004 Suburban for years. They traced it to a corroded attach point for ground cable (!) and that fixed all the gremlins I experienced - cudos!

I had my cars check engine problem fixed at Precision last week. There was some communication issues in the process. But Eric, the owner, called me and resoled the issue immediately. I am very impressed the way Eric handling this. He works really hard to make every customer happy.

I was dumb to take out wheel lug bolt and wheel was moving with very slight movement. And I could not put that bolt back in... I took it in and Eric and his team took care of it very quickly. It was professional work all the way with much integrity showing in what they do. I am so glad they are my shop ...

Fair, honest and timely. Precision Import Repair is second to none. This is our go to place for automotive service on our vehicles. Eric and his staff are professional, trustworthy and reliable! We really appreciate the service we receive from this outstanding group. Thank you!

I contacted Precision to do an evaluation on my 25 year old Isuzu Rodeo. I wanted to know if it was worthwhile to keep putting $ into repairs or if I should just write it off. They did the evaluation, and encouraged me to write off the old SUV.I appreciate them saving me time, money, and aggravation. They were easy to work with, and professional. Id recommend them to anyone that needs work on their import.

I called Precision Import Repair after doing a Google search. So glad I did! Super knowledgeable about Acuras and really focused on identifying the issue with the car.They take customer service seriously and want to make sure you feel like their number one priority.Thank you

Ive been coming here more than 10 years now, and its because Eric & his team provide excellent, qualified service. I know my car is in good hands there. I highly recommend them!

Great customer service m, wonderful front office staff. Would highly recommend them.

Eric and his crew always do a great job at keeping my car on the road. Thank you

We came here for a second opinion on an engine repair. They were fast to diagnose the problem and communicated quickly to help us decide what steps to take.

I love using Precision for all my cars. Super honest people and the owner Eric is awesome to work with!

I had repairs for multiple vehicles performed at this location on numerous occasions. Eric has always been helpful and provides timely communication. I have been satisfied with the work that has been done. I

They replaced our LED headlights. Letting me use their rental was great, since I needed a ride to and from work. They were prompt and did the job right. Thank you!!!

I had an emergency situation (dead battery) and they fit me in without any hassle. My car was done in only a few hours and Im grateful to have a working car again. It could not have been easier to get this taken care of. Thanks, everyone!

My starter died so my car was dead in the water. Had my car sent here and they called me within two hours of my vehicle arriving. They had my car ready to good 4 days earlier than expected and the price was exactly what it should of been. Never had a better mechanic in my life.

I am so glad I have Precision for my maintenance of my 17 year old truck. They have done all repairs and service after the dealer service ended. A computer failure was the only problem that the dealer had to fix.

The team at Precision is honest - they dont try to upsell me on a bunch of service I dont need. If my car genuinely needs something done, they will tell me and I trust them to do the work.

Eric and his team of mechanics are very well trained in the field of import repair. They did a very thorough diagnostic inspection of my vehicle in order to locate what the needed repairs were for my vehicle.Also, the prices at Precision Import repair are extremely reasonable compared to dealer shop rates and other repair facilities. Precision Import repair is an honest shop that will thoroughly communicate the repairs needed for your vehicle and never tell you something needs a repair that doesn’t.! You can rest assured the repairs will be completed thoroughly and with accuracy. I have been taking vehicles to Precision Import repair for over two decades and the owner of the shop runs a very honest business and a very good repair shop. I recommend them to anyone with a vehicle needing repairs!

Longtime customer because they look out for their customers. I havent looked anywhere else in 15 years because they have earned my trust - through honesty, great work, and honest estimates of time and money.

These guys know their cars. I went to other places trying to figure out what was wrong and they knew right away. They’re very professional and excel at what they do. I can always trust their work.

Precision Import Repair are very trust worthy and offer the best quality of work. As a women who does not know anything about cars it can be intimating going into a car shop. I can guarantee you that Precision Import Repair will communicate clearly and give the best honest work. I always feel confident and secure that they have my best interest at hand. We give them our highest recommendation!

Professional and quick. The price was much cheaper than anyone else I called. Didn’t push anything like extra repairs after the service.

Great service on my car. Coolant flush and engine inspection. Thanks for the warm loaner car Eric.

We’ve had two services completed here on our Honda Odyssey. The first was the replacement of the timing belt, and the second was an alternator replacement.Eric is very helpful in explaining the repairs and helping to prioritize. They also provided loaner cars for each repair instance. A much better experience overall than going to the Honda dealer. Highly recommended!

I’ve used Precision Import for years for my auto needs. I trust them to do a quality job at a fair price. I know I can trust them to do what is needed.

I have had many mechanics and dealers work on my cars over the 44 years that I have been a vehicle owner but few that I trust as completely as I do Eric and the guys at Precision. I have had the pleasure and confidence to have them take care of my cars for the past several years. They are always friendly, efficient, cost effective and thorough in their work and helpful in explaining the things that NEED to be fixed and transparent in the things that should be considered but can wait to be fixed. Unlike experiences with others that have exaggerated the need for repairs observed during their diagnostics to boost their sales and commissions, these guys are honest and demonstrate a true concern in meeting their customers needs and keeping their customers safe in their vehicle and retaining a long term relationship. Thank you Eric and crew for being the good neighbor keeping my family in safe, reliable transportation!

Excellent. Friendly. Best of all, I trust them.

The professional atmosphere of this shop was the first thing we noticed. They took precautions for our safety in sanitation and protection at this time of Covid-19. We truly appreciate all. They took care of my car with quick and thorough diagnostic and then repairs. Will use them again. Thank you Precision Import.

My go to shop for life! They are always so professional and pricing is very competitive. I would definitely recommend the crew at Precision for all of your car needs!!

I have to say dealing with that shop is awesome in every way. Eric is super friendly and real, the work is always excellent. This time theyve searched really thoroughly and came up with the solution even though the computer code didnt give them much. And the price was more than fair. Super excellent!

Courteous. On time. PIAR know my car.

I highly recommend Precision Import RepairI have had my cars serviced there for many many years and have never had one complaint.Thank You Eric

They do good wodk

They did exactly what I had hoped they would do, and they did it efficiently and on time

This place is great! I have been using them for years and have never had a problem. They are the only car repairmen I trust! Total five stars!

Have taken my cars here for years. Always feel like Im being treated fairly.

Our Honda CRV needed the center brake light replaced. Precision Import Repair was able to do the job quickly and at the priced quoted. We are very happy with the friendly service, communication, and work performed. Thank you. We will use them next time our vehicles need repair or maintenance.

Eric is always helpful and will go out of his way to meet me early in the morning (before the shop is even open). I only have one car, and Eric makes sure to have a loaner for me, so I don’t have to depend on my family to taxi me to work or other places.I appreciate having things shown and explained to me and love the warranties they offer when they fix my Mercedes.The price of the repairs are very affordable and Precision Import Repair has earned my trust and business.Sincerely,Mrs. Porter

Very fast repair! Great communication and not pushy at all! Work is guaranteed and was fixed the first time.

Amazing mechanic!!! Great prices and incredibly honest. They will tell you when you dont need something serviced, unlike the terrible dealership where I used to get my oil changed; the dealership would constantly try to upsell me. The dealership told me I needed my breaks replaced, but Precision Import Repair told me they still have plenty of life left.

This was my first time going to Precision Import Repair. They were recommended to me so I decided to take my care there .The experience was great. They staff were amazingly friendly and professional. I was assisted both over the phone and in person. He was great to work with. The waiting area is clean and inviting. I will definitely be going back.

Very honest and professional I would highly recommend them and I will be using their services in the future. My last service was my first with them.

We have a 2005 Toyota Sequoia. Eric and his team have been taking care of it since late 2017. We have been very pleased with their work and the fact that they stand behind what they do. They are honest and have taken great care of us. Its hard to find a shop to trust any more but the team at precision has our vote and business!

I go here for my regular oil change and maintenance.Staff are friendly and professional.Was patient in explaining items for my various questions ranging from root causes to trade-offs.Recommend their service.

Fast and friendly service. Will use again.

Eric and the staff were friendly, courteous, and good listeners. Service was exactly on time and at the quotedquoteprice. The written description was easy to understand. Great place for importer auto service.

Great little shop with a big waiting area. Services were quick and recommendations were well explained before proceeding with work. Everyone was super helpful and nice and the service techs ran the front counter so they knew exactly what was going on. They got my little Toyota Camry on down the road for a great price. Really recommend their services to anyone that needs anything from a quick oil change to a decent sized repair.

I set up an appointment to get my car check because of an oil leak. Took it in and found the cause was nothing major and they fixed it and only charge me for an oil change. The best case scenario to happen. Precision imports is really honest hard working people. This is my go to repair shop from now on. The best part is i was in and out in less than hour.

Always efficient and pleasant to do business with. They answer any questions and highlight any perceived problems I should be prepared to deal with in the future.

Ive been going to Precision Import Repair for 7 years. They have taken good care of my cars. Great customer service, fair prices for routine maintenance items and very timely work. Happy to be a customer here.

I had a great experience at Precision Import Repair.I would recommend them to anyone looking for a shop to care for their import auto.Eric let me use his shop truck when his loaner car was not available. WOW... You dont find this type of customer service every day. Kudos to Precision Import Repair!!!!!!!!!

Eric and the guys were great. They diagnosed the issue, repaired and didnt break the bank. They came highly recommended but I was skeptical since they were about 20 minutes from my work. They were able to get me a loaner and make my life alot easier. They have made me a customer for life and I would definitely give a 5 star reccomend !!

Prices reasonable, very responsive and honest about assessing what really needs to be done. Communication is good. Friendly service writer. Super happy with the auto repair.

I feel like they valued my business and was honest with their estimates and what needed to be done to get my car back to top performance. This is the fourth visit and was very happy with the quality of work. They are professional and very friendly. Will be back again.

Wonderful scheduling. Got my truck in and fixed and they were able to find a few extra things that needed to be fixed rather than leaving ne stranded at some point in the future.

The team at precision always offer the best service. Knowledgable Quality work at reasonable prices.

I only make one phone call when I need bigger work done on my Honda or Toyota. Eric and crew are reliable, honest and really good at their jobs. I appreciate the work they do and the treatment I receive every time Im there.

Ive had several mechanics try to sell me services I dontt need. Precision has talked me out of services I thought I did! I have saved hundreds of dollars by going to them the last several years. Their service is fast, courteous and honest. It has kept my 15 year old Hyundai running smoothly!Thanks Precision!

I recently went in to get an estimate on my 2007 Ford mustang. I made an appointment online which was super easy to do, there website has very use friendly. Eric upfront assisted me with checking in, the waiting area has ample room for waiting! They were some quickly and Eric handed over a printed out estimate right away. The price was decent and Ill be taking my car back to get the work done there soon!

I had to have the clutch replaced on my Subaru. Its an older vehicle with 190K miles so I asked them to price out some other high mileage maintenance items that I know should be due. I ended up getting the timing belt and CV axles replaced also and Eric gave me some choices of what could be left undone until later with some acceptable risk. The car is running nicely now, the pricing as a package was very reasonable, and they got it all done in a couple of days. They also came to pick me up when my car was ready, saving me from getting an Uber. Im happy to use them again.

I’ve been bringing my Honda Accord to Precision Import Repair for about 10 years now, and I keep going there because they always give me good quality service for a reasonable price. My experience over this time has taught me to trust Precision Import more then I trust the Honda dealer.Chris Ramsell

My heater stopped blowing in the morning and I drove straight here with no appointment. They saw my car right away, discovered the problem, got the part same day, advised me on maintanence things that I didnt know, put new wipers on it, all at a very fair price. I think I might have came out like a bandit. I came in before when it happened with my AC but it started working again when it was with them and they didnt charge me anything, despite doing diagnostics. The gentleman at the counter is so nice, I cant even put it into words. The office is very nice, comfortable and complimentary refreshment. This is my only go to mechanic from now on. Highly recommend. I have a 2017 Ford Expedition.

Great experience.

Ive been taking my cars to Precision Import Repair for about 35 years. The Precision team has always provided honest work, completed on time, and always for a great price.

Ive been going to Precision Import Repair for over 9 years now. Im on my 4th car with them. They have been the best mechanics Ive ever had. Hands down the best in town. They are courteous, fair, helpful, extremely knowledgeable, and they know what theyre doing! They wont try to sell you on unnecessary repairs, they will be honest and upfront with you about what your vehicle needs AND about what it DOESNT need. Great people and great work. Will be going to them forever!

I have been trusting my vehicles to Eric and team since 2003. Every interaction has been 5 stars.

Always dependable, always convenient. Thank you!

Long time customer of Precision Import Repair. (Over 20 years.) Timely and Professional. Thorough description of problems found. Provides warnings of potential wear and tear or maintenance areas to prevent future breakdowns. Friendly.

I’ve been taking vehicles to Eric for 25 years. He is honest, professional and only recommends what REALLY needs to be fixed! Thank you Eric and team!!!

These guys always do great work, are very good communicators, and have very reasonable pricing. Love knowing where to go when I need something done.

I’ve been taking my cars to Precision Import for 15+ years. They are a great shop. Very thorough and professional.

Honest, reliable, clean business 👌5 out of 5. Thank you Eric

Always honest about what was found and any recommendations for next services. Appreciate their professionalism

Precision Import has been my mechanic for over 15 yrs. Highly recommended

Precision Import Repair was able to get my car in the shop first thing Monday morning, diagnose and resolve the problem all within the same day. They were also able to lend me a loaner car which helped immensely. Their fast quality work has been phenomenal! I highly recommend their shop for professional, reasonable and affordable service!!Thank you again Eric and the rest of Precision for taking great care of your customers.

Fast and reasonably priced! And they always go above and beyond when I have taken my car here for service. I’m thankful all the staff at Precision Import Repair!

Pre ision Import Repair is the BEST! I NEVER have to worry about did they really do what I brought my car in for, or the cost of the service, or, am I being ripped off.For many years, at different timesmy brother managed the service departments of the 2 biggest car dealerships in the city he lived in. Id call him, tell him the problem. Hed ask a few questions and then tell me what he thought it was, And an estimate of what it should cost to fix it.Every time, the guys would come up with the same diagnosis and cost. It didnt take long to know I could trust them. They always let me know if anything looks or sounds not right. Like I said, they are the BEST!

Been using precision import for about 15 years and have always been treated well. Never been any up selling. The additional work Ive had done has always been fair if not better on pricing

My dad was a great mechanic and when he could no longer work on cars I had a number of bad experiences with auto repair shops. When we were referred to Precision Import Repair, my dad quickly became a fan and found the owner and the techs there to be knowledgeable and trustworthy. They kept my old Mazda on the road for years longer than anyone could believe, and now provide amazing service on my Honda Accord. Pricing has always been less than competitors and they have always stood behind their work. I have referred a number of family members over the years and their experiences have all been positive as well. Even though I now live in NE Portland, I wont go anywhere else.

Every thing was great very polite and professional great place to go for Repair thanks guys

Great experience from start to finish. Highly recommend for any automotive needs.

I have been going to PI for over 20 years! They are great! Always go to them for both cars! Highly recommend these folks!!!

Ended not getting the service done, but my overall impression was of a straight- forward and honest service based on the estimate I received

These guys are the best. Extremely honest and down-to-earth. They were very practical with diagnosing my vehicles issue and did not try to sell me work that I dont need. In fact, they have done their best to save me money every chance they can. Best auto shop I have ever been too. High integrity, high professionalism, and high quality. As long as I live here, I will never go anywhere else. Highly recommend!

These guys do a good job. Very thorough. I really enjoy how they do their work. I was very disappointed they couldnt source a fuel pump for my classic Audi. But in fairness no other could either. I had to sell the car to a salvage yard. I could get the parts, but I couldnt do the work myself. I ended up buying a newer Lexus, Im hoping they dont have any issues working on it, when the time comes.

Clean, great at communication and quick. Will use again for sure.

Ive taken my Volvo to Precision 3 times now, every time they have been very friendly and have very knowledgeable staff. Do recommend.

Precision Import repair completed my oil change on time.

As always......fast, friendly, and affordable. I do not even hesitate to bring my lexus or bmw here. These guys are the real deal! I am a customer for life!

Love these dudes! Honest, kind, and knowledgeable. Love that I can drop my car off on my way to work in the morning for an oil change and pick it up later that day before they close.

This shop is unique in that they only sell you what you really need. I began taking my vehicles there in 2006 and have not taken my vehicles any where else. They save me money every chance they can and take care of things in a very timely manner. Their honesty and integrity is what keeps me coming back year after year and car after car. Thank you...Kathy L. Adams

Good experience at Precision Imports, for my Honda Fit. Will go back with our cars

Went in for a oil change. First time here. I am looking for a new repair shop. They do an inspection on the car when its ln there. Everything went well. Ill be back.

Precision could have replaced a costly part to run up the bill but diagnosed that tightening two items would solve the problem. That is why they get my business.