These are my peeps!! Mark Carmona and his crew are awesome. Ive never been disappointed and they always have my car straight. Im a satisfied customer 😁

Genes Auto is always nice, its a hometown business with wonderful staff I would recommend anyone to come they have fair and honest prices

Great job on my wagon.

Very friendly. Honest Doesnt overcharge.

MARK IS THE BEST! Honest, professional, and knowledgeable. 5 Stars!

The owners, Haley & Mark, were both extremely generous & helpful. During my commute from Dallas to Austin, I ran into some car trouble and had to leave my car with them until the part needed came in. Mark stayed late working that day & kept checking in on me & my pets I until my ride showed. Then, Haley offered to pick me up in Waxahachie (closest Enterprise drop-off to Genes) & drive me back to the shop in Hillsboro to pick up my car when it was ready. The whole situation was a mess, but I am truly grateful for such kind individuals. Great customer service & service in general! 10/10 recommend.

Thank you Mark for holding my car after it got towed to your place and jumping my car to get back to DFW.

Very grateful for these guys. Alternator belt snapped on my way to Dallas and they were able to squeeze me in same day. Price was a lot less than what I was reading online. Very nice people! Wish these guys were closer because they would be my permanent mechanic hands down.Appreciate it Mark and team!!

Good man

Wonderful knowledge mechanics

Ive grown up in Hillsboro and Genes has been a consistent and reliable place for auto services. They recently replaced my entire motor and did an excellent job. Expect a wait due to how just they are, but the quality of their work and the amount of work they do make it 100% worth it.

They were quick the the inspections that I had to get done. Both in the morning and after lunch.

These folks took really good care of us, when traveling from Minnesota to Texas are car broke down. They got us in, diagnosed the problem and fixed it really fast, and the price was very fair. Ken/MN

Good reliable mechanic shop.

Open on weekends. They got us in and repaired truck fast and great quality work and saved the day as we were traveling to across Texas to a new home .

Wonderful, wonderful people! Even though we couldnt afford to stay in town long enough to get our broken down car repaired here, Haley and her crew did everything they could to ensure we got our car onto the trailer we rented - and in the middle of the night! These people genuinely care about their customers. I fully intend to visit these guys for an oil change or something next time I drive through.

I was very very pleased with the work done on my car. The cost of the parts and labor was very reasonable. I would recommend this auto shop t anybody in the Hillsboro TX area.

Had a small vehicle issue, Im not from around Hillsborough so I wasnt sure who to have work on my car. Had to just guess and leave it over the weekend because everyone was closed. They got the job done on Monday in time for me to make it back to work when I expected to. Very professional and courteous staff! Thanks guys!

Always good.

Job well done, on time

These folks are the BEST. You know, if you find a mechanic that is honest, does good work, and charges a fair price, you should keep them. Ive been using Genes Auto for my auto repair needs for a few years now and Im always grateful that I can count on them to take care of whatever needs to be done.

Had a job that may have been to big for this shop. Overall I had head gasket replaced, timing set, injector replaced and manifold gaskets also recharged a/c unit replaced ac conectors and o-rings. when I picked the truck up service engine check light was still on and a/c didnt work and the truck still bogged down when tried to accelerate. I initially spoke with Mark and he insured me that his mechanics are top notch and will do a good job. I reiterated exactly what needs to be done and if he finds anything else he has my permission to fix it. Unfortunately $1300 later after returning the truck for the service engine light to be reprogrammed, fix bogging (egr valve and solenoid) and replace a/c compressor. I decided that being double or recharged for work that should have been completed initially that this shop is totally unprofessional. I think that Haley was great and customer service was excellent but overall experience of this mechanic shop results in loss of my business! This is just my personal experience. $$$$ is never an issue but trust and honesty is what keeps small businesses afloat. Next time ill trust BBB ratings and issues.

Dont try to get a vehicle inspected. Tried twice, turned away both times. Short handed one day, then they dont do inspections on Tuesday or Thursday. With partial day on Wednesday. Got inspections there the last 9 yrs, never had a hassle like this.

My wife and two daughters were driving back from East Tx to Austin on a Friday afternoon and the car wouldnt start up after they had stopped in Hillsboro for the restroom. Despite being less than an hour until their listed closing for the weekend, the folks not only agreed to wait until we were able to get the car towed over but also said they would make sure to give my family a ride to a nearby restaurant/Starbucks to wait to be picked up if they couldnt fix the car. After determining the starter had gone out, they stayed late, picked up the part, and fixed the car - all at a price that is probably cheaper than what Id pay in Austin. My wife was so impressed with how friendly and helpful all of the staff were and we are both very grateful. If I could give 10 stars I would!

Great price, service, and quality. Stopped on way from Irving to Austin. This place is unbeatable.

We were stranded in Hillsboro bc of some brutal weather. We were able to leave our car over night and a key in a lock box for the morning. The guys there were very nice and didnt over charge.

While driving from Texas to Colorado during the Christmas holidays, we stopped off for Whataburger in Hillsboro. While waiting in the drive through for 20 minutes in the hot sun, the Subaru overheated. We pushed it to the side, did all the major checks and couldnt figure out what was going on. We let it cool down and found Genes online, called and asked if they could help, and drove the few miles to the shop. They took the car and found a wire had simply been disconnected that disabled the cooling fan. The repair was only $45 and we were back on the road in no time. How refreshing to find an honest mechanic! Marc was respectful in explaining the problem. Angel was happy to help at the front desk. Everyone was very friendly-even the Napa auto parts lady delivering parts! The waiting room was cozy and a clean bathroom as well. It is a family place-some of the workers kids were there keeping our dog company. We were so impressed and are so grateful. They were obviously very busy with other cars but made time for us during the busy holiday season so we could get home to family and work on time. I recommend Genes to anyone needing help. They are wonderful!

I was headed from Austin to Sherman TX today when all of a sudden my alternator failed. GEN was displayed on my Dodge Ram 1500 instrument panel and the battery indicator gauge began to decrease. Despite them being busybusybusy and nearing their closing time I was quickly and pleasantly greeted at the front desk by TWO staff members - a friendly lady at the front desk and a well spoken mechanic just passing through. They assessed the problem quickly and correctly then gave me a fair quote for installation and part cost. Of course I arrived in Sherman a bit later than expected but the shop and staff had diagnosed the issue correctly, fixed it...AND_I_got_home. This shop and staff sincerely deserve these five stars! Thanks again Genes Auto Services! Dog friendly waiting room too!

Just book an appt cuz as a walk in you wait for a while

Driving Austin-DFW during evening, Idler Pulley broke and shredded relatively new Serpentine Belt. Losing electric power and power steering. Pulled into Loves, diagnosed problem myself. Didnt want to tow, tried unsuccessfully to get mobile mechanic. Googled if driveable for short distances. Most strongly recommended no due to danger of overheating, even less than a mile. Spent night at Motel 6 next door, Googled Hillsboro auto shops, found Genes.Called in morning, explained situation. Very nice, listened to issues and gave opinion on driving. OK as long as I stop if engine gets too hot. Drove 3.5 miles to Genes, car didnt even get up to normal operating temperature. So, Genes already helped me avoid a tow. They ordered parts, I saw them delivered, I was in and out of there in about an hour, Only charged me for 1/2 hour labor, vs. some shops will unethically charge by the full hour. Excellent service!

Excellent! Honesty and southern hospitality at its finest. Makes me proud to be a Texan.

Got a transmission there paid almost $1,000 and within 2 months it went out and when we opened it up it had a dirty filter and dirty oil in it I wouldnt recommend this to anybody honestly the work done there could be done better at home then when I brought it in after they told me it was under warranty for 6 months they said no it was only a couple weeks and when I had ask them at checkout if my receipt was enough to prove the warranty they said yes and then Upon returning they tried to charge me for looking at what they hadnt fixed given the guy did let me get my car and leave after I got upset that they were going to charge me $40 about being incorrect on the warranty I do appreciate that he was kind of understanding but they did nothing to fix the situation that was created by them

Always super friendly and helpful

A .C . went out on the way from Dallas to Austin. Excellent, fast service at a great price Courteous and knowledgeable

Super place affordable car repair

Impressive!!!

Service

Good service from Marvin