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Import Auto Service - Brake Repair Service, Auto Diagnostic Service, Auto Repair Shop, Transmission Repair Service, Auto Repairs, Auto Service in Hillsboro OR
1055 NE 25th Ave, Hillsboro, OR 97124, United States
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Comments
Mi
Review №1

The best auto repair shop in Hillsboro! Their prices are also very competitive, and their automotive staff are very thorough and knowledgeable.

ni
Review №2

Very unprofessional on the phone. They charge too much and provide crapy work. I can live on $120 for the whole year, thats too much!

Ma
Review №3

I bring my car to Import Auto Service. The level of service and expertise exceeded my expectations. Their customer service is beyond awesome. The people are all very friendly

Ro
Review №4

I was desperate because my engine broke. I didn’t know what to do and my last resort was to contact this place for an engine repair service. It’s been a month since I have been driving my car after the repair and everything works wonderfully. Thank you!

Ka
Review №5

You can find this auto repair shop right next to Hillsboro Airport. I have been there for minor repairs only but the guy looks a nice person and his rates are reasonable. He will also check your oil and other essential things of your car and will let you know if theres something to be repaired.

Al
Review №6

I was looking for auto repair shop in Hillsboro, OR and I found Import Auto Service in Google. I am very satisfied with the provided auto repair services. Recommended!

Ni
Review №7

I really had a good experience here. My car broke down on a Saturday and this was the closest shop open. He helped me push it from a block away into his shop and was able to give it immediate attention. He then kept in contact with me on its progress. He even finished a day early because he went to get a part rather than waiting for it to arrive.

Re
Review №8

My car went into a recovery mode while my husband was out of Hillsboro. I called him and he told me to find Import Auto Repair. Their auto shop is located downtown and it is very easy to find. I was able to drive really slow but eventually made it to the shop where Bobby took care of the car. I was happy there was someone that helped while my husband wasnt home. Thanks to Import Auto Repair I had my car repaired the next day.

Ad
Review №9

Went to this auto shop for brake pad replacement and Bobby did the job in no time. I visit his auto shop every time I have something to be fixed on my car. Bobbys a good mechanic!

Da
Review №10

The best Auto Diagnostic Service that ive ever experienced ! Highly recommended !

St
Review №11

Outstanding quality of both repair service and customer service. Very highly recommended!

Ef
Review №12

The best auto repair shop Ive ever seen!!!

He
Review №13

Got my Chevy repaired for a very good price that no one else in Hillsboro could offer.

Av
Review №14

I honestly dont know how he has 5 good reviews so far. It was a NIGHTMARE working with him. My car was brought in on a wrecker and needed an engine flush. I came in to this shop SOLELY based on these good reviews. A week later my husband stopped by the shop to see how things were going since he said it would be ready by then. Bobby told him that he flushed out the engine already and replaced the necessary parts and just needs to check the oil pump and a few other things. My engine was hanging over a drip pan so my husband went over to check it out. The engine clearly hadnt been flushed. Bobby then changed his story saying he flushed the bottom portion of the engine but still needs to do the top. What do you think is happening to the sludge in the top portion of the engine?? Thats right kids, its draining back to the bottom. This raised a red flag with my husband so he asked to see the parts he allegedly replaced. Bobby pointed across the shop and his assistant went over to check but came up with nothing. Once again, the story changed to him not changing the parts yet. My husband, now frustrated and understandably worried, left. Bobby then calls me directly and tells me he was insulted by my husbands questioning and is thinking of telling me to take my car elsewhere. In the spirit of keeping the peace, since I couldnt afford to have another wrecker bring my car somewhere else - I apologized to him and told him I will just deal with it from here on out. In retrospect, I should have taken those red flags and gone to a different shop but I had already gone almost 2 weeks without my car and I was drained. It took Bobby another 2 weeks to figure out the issue. Our warranty was supposed to cover the cost of the repairs but Bobby adamantly refused to work with the warranty company so I had to pay out of pocket up-front and just collect from the warranty company afterwards. However, this meant that Bobby needed to send the warranty company the list of repairs required and theyd provide him with the approval number. I would follow up with him repeatedly to see if hed called them yet - every time there was a new excuse as to why he hasnt yet. The next thing I know - hes calling me to tell me that he found the issue with my car and is test driving it to make sure its running fine. He made the repairs without calling my warranty company for approval. This voided my warranty and my warranty company refused to reimburse me back the $2500 I paid to Bobby. Throughout this ordeal Bobby would tell me repeatedly that he hates working with warranty companies. Since I already paid him money up front he had no reason to work with the warranty company and get me reimbursed. Honestly, I hope you learn from my mistake. I was backed in a corner and I feel that he took advantage of that. He was caught in multiple lies and I wouldnt trust him to change my tire.

Ro
Review №15

Professional and reliable transmission repair services!

Pa
Review №16

Very helpful and fair. Doesnt over-do it.

To
Review №17

Bobby scanned the codes and turned off the check engine light, well see if it comes back.

Wi
Review №18

Walked in....walked out and took car with me.

De
Review №19

Excellent Auto Diagnostic Service!

Ma
Review №20

First-class Auto Diagnostic Service

Ma
Review №21

Professional auto repair shop!

Information
4 Photos
21 Comments
4.6 Rating
  • Address:1055 NE 25th Ave, Hillsboro, OR 97124, United States
  • Site:http://importautoserviceor.com/
  • Phone:+1 503-443-0462
Categories
  • Auto repair shop
  • Brake shop
  • Transmission shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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