We was with the reservation # and they say that theres no car available and ask for the manager to ask another location and just give to us a business card and we need to go we asked to him to call to see if any avaliable and he just was speaking with his co-workers like if we dont exist we were in front desk and he wasnt calling to see what he can do for us. Terrible experience, bad customer service // definitely not recommend this location due to bad customer service and terrible experience

Worse experience ever with rental car company. Booked a truck months in advance all to be told they did not have. Ruined my 4 day vacation as could not find another. Thanks for costing me a $1,000 on my non refundable cabin rental.

Ok Enterprise. Here comes Sole proprietor...We have been renting from enterprise Las Vegas for about 7 to 18 years. I know, huge - gap lol.But for the first time I experienced a horrar, Tragedy even ...The thuck broke down, Just imagine,You, by your lonsome in the middle of the mojave dessert (during the winter). Only a glimpst of nothing (many other motor vehicles ) as far as the eye could see (literally 1/4 mile or less away from a fuel stop with many vehicles passing by).Ugh ummm. Any way dramma aside. The vehicle broke down. Our broker was on top of it but for some reason road side doesnt really understand the preasure and cost or losses of a breakdown there of.So I decided to (with permission of enterprise)To get the vehicle on the road myself.With 35 mile an hour winds, wits and the grace of GOD I dragged myself to the nearest light post, I then, with my bare hands of course (with a hand tool ) yanked a peice of wire off and took the wire wrapping it around a 4 and 1 hose who somone at THE SHOP made the SILLY MISTAKE of either not putting a hose clamp back or tightining the clamp back to the proper torch specs.So with all my might, and the wonderfull knowledge and permisssion of my broker I heaved amd howed untill we got the truck back on the road and back to the Hitchin post (The Deisal truck at an after hours rental return location).As I hooved it back to my oxen wagon(an old 1999 international ) I was on the phone with my broker. (Long story short lol ). They corrected the situation and I will continue to do business with enterprise...Thank you.

Great place to rent a truck