Horrible horrible horrible, they clearly only check the outside of the vehicle and the interior. We were given a truck that had mechanical issues.
Ghetto truck but contactless experience was nice.
0 STARS!! My experience honestly started off pretty nicely. The U-Haul that I wanted was available and it was a decent rate. However when I brought back the U-Haul that when things went awry. My husband has a basketball related injury an upon checking out the receptionist GERLYN insinuated that I hit him!!!. Even if it was in a jokingly manner it was totally unprofessional and in bad taste. Now today I received an e-mail stating that I had an outstanding balance of 44.95. You guess it!!! They overcharged me with gas re-fueling and mileage. Never again will I ever go to this location again!
Called and requested a 10” truck and was told computer was down so they would need to call me back. They called back and I missed their call. I called back and left a message. Did not receive a phone call back. Showed up the next morning to rent a 10” truck and they said the only size available was 15”. I informed them of the conversation last night and they wouldn’t honor it. He said there was no way to fix it. I had to suggest to him to give me the 15” truck for the 10” price (since they couldn’t commit because of their computer issues last night) and he said he couldn’t. Poor customer service. I walked out and brought my business to the uhaul rental on St Rose Parkway.
Well organize and many options for moving
Weve rented trucks several times from this location. A+ customer service! Extremely courteous.
Large rental center with great service. Will be back.
Bad customer service, they quoted me $110 for a truck w/ a dolly and charged me $200. Caused an overdraft and when I called the cashier said that he didn’t see the double charge. On top of that they forgot to load my truck with a dolly. Avoid this place at all costs
Excellent customer service!
Great service!
Amazing Service!!!
Idiots