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CubeSmart Self Storage
80 E Horizon Ridge Pkwy, Henderson, NV 89002, United States
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Mi
Review №1

Great location close to my home. Facility hours work well with my schedule. Property manager David is very informative, accommodating, and seems to be aware and proactive in regards to security and facility needs. Couldnt really ask for more. Besides lower rent. Har har.

C
Review №2

David and Jim are very helpful people, they allow things to get done to help the customer.

An
Review №3

The most important factors I considered were that the area feel safe and the building be clean and rodent free. The location here is great and is tucked away, yet visible. The walkways and elevators are kept clean. A cart is provided at each entrance. No pests or rodents noticed during the past year Ive been here. Staff is really helpful and friendly. David makes me feel like a valued renter by recognizing me in person or over the phone. Its been a great experience despite the unfortunate circumstances that brought me to rent this unit.

Ke
Review №4

Clean, secure and well managed storage units.Office staff always helpful, kind and courteous. Easy accessibility to any unit no matter the location.

Ro
Review №5

David at CubeSmart was absolutely the best. His staff were very helpful too. David went above and beyond to assist me with my rental storage needs as well as the entire process. Best customer service ever! Thanks again!!! Rock

Ho
Review №6

I love my storage place so much! It’s clean, centrally located, easy to get in and out of. My favorite is David, he’s helped me so much that I won’t ever go anywhere else.Thank you so much for the constant excellent service!

Ja
Review №7

I just relocated back to Nevada from North Carolina. David really stood out with his professionalism and eagerness to help me get settled into my unit. He even knew I would get lost in the maze of units and was ready to guide me. David is a good dude please keep him around.

Sh
Review №8

Went to go get a Penske truck because Uhaul is crazy expensive lol the guy there was EXTREMELY nice & friendly. His customer service skills were just awesome, really made it felt home like. I came in to pickup my truck because I prepaid a beforehand & he had everything on file too. Truck was filled up & looked great! 10/10 experience!The office was very clean & overall I’m gonna recommend everyone to come to this place 🤙🏾

Ta
Review №9

Your staff is very friendly and helpful and go the extra mile to make sure all of your needs are met. I am very pleased with my experience. I would highly recommend CUBESMART for your storage long and short term needs.

Tu
Review №10

I rented a unit today to help with my move. David got me sorted right away. Super friendly and professional, and he gave me a great deal. This is my second time renting through cubesmart and once again it was great!

An
Review №11

David was very professional and helpful in helping me to get a unit online. Im not very technical and this is my first time doing an online business. David was very patient understanding and helpful in helping me to get this completed on the website.

Sh
Review №12

Easy to set up services and the unit was clean and easy to access

Ka
Review №13

This is a good clean place with good customer service and competitive pricing also a good employer to work for

He
Review №14

David is awesome, always helpful does his job extremely well! NEEDS A RAISE ! LOL GREAT GUY

Ch
Review №15

Through my many experiences dealing with people in business, Ive found David and Jim to not only be courteous and professional but also friendly and caring too. Diligent in all aspects of their profession. I have been comfortable in my lease here with CubeSmarts, David and his management. Thank you much for making my stay here not only affordable but pleasant as well. I would encourage anyone who is struggling with locating the right facility to store your stuff to look no further! CubeSmart 80 East Horizon Ridge Parkway.....

Bl
Review №16

Clean facilities. Easy access. Prompt and professional employees. Ease of payment. Secure.

Fo
Review №17

Good day allWe had a storage unit for nearly 2 years and never had one issue.Dave was fantastic and could not do enough to help with our move out. He also made himself available after hours which helped us so much as removals were late.Jim was also very nice.The facility is clean and secure.We would definitely recommend CubeSmart Henderson and rate their customer service highly.Stay well.

Jo
Review №18

I went to this Cube smart as refereed to by a friend. The experience beginning to end was great. The staff especially David are friendly and helpful. The units are very clean and the facility is well maintained.I have rented a unit for over a year. Even upon move out David and staff have been very nice.Im going to be buying a new boat and if available I will use this facility to store it.Thanks to Cube Smart for providing a great facility and staff.

Ke
Review №19

David recently assisted us with helping my grandmother move her things into a 5×5 unit and made this such a stress free experience. He really came through with so much help and knowledge and took the time to repeat and explain everything to her. I will be recommending all other friends and relatives in the area to use this storage facility if they are ever in need of extra storage room. David was truly a delight and really went above and beyond. You can tell he absolutely loves people and his job. Thank you so much again, David!!!

Ja
Review №20

David is awesome! He helped with both my Penske rental and exceeded standards with his level of customer service. You got a good one in David!

ja
Review №21

I’ve used this same location for about 2 years. It’s in a great location, quiet and the management is awesome. It’s always been a “good” place but the manager David makes it an excellent place! I see David keeping an eye on things, he always greets me with a friendly wave and a smile. The place is good but the people make the difference and David is a great manager. If David reads this... thank you David!

Ro
Review №22

What a pleasant experience talking to Store Manager David. He was so helpful and informative as well as very patient with all of my storage questions.

He
Review №23

I was looking for a place to store some furniture, I called here, and right away, the person on the phone was accommodating. I went into the location and was able to talk to Jim and David; they went above and beyond to make sure I got what I needed. The professionalism they displayed reassured me that I had made the right choice in finding a place to store my things. Keep up the great work guys!

Ka
Review №24

The staff, especially David, was nothing but helpful and professional! Thank you for the high level of customer service.

Lu
Review №25

David provides WORLD CLASS CUSTOMER SERVICE. He is super helpful and maintains such positive attitude the entire time. I couldn’t picture my experience with him to go any better. He has such positive reviews here and I can see why. David, thank you so much for brightening people’s days and lives. You are awesome!!! Keep that up!!

Br
Review №26

After leaving Cube Smart I decided Id like to make a review and highlight one particular employees exceptional customer service. Davids positive attitude and helpful demeanor was refreshing. Generally renting storage facilities during a move is not exactly a fun experience and can be stressful, but David ensured it was a painless process and helped me with everything I needed. At the end of my visit I left with a smile on my face knowing I was being taken care of. Ill be using this storage facility anytime I need one! Thank you so much David for all of your help!

Ia
Review №27

Good location for what I needed. Easy access from highway and there was room for a 18 wheeler was able to deliver my furniture. Clean storage unit and was what I need for temporary storage.

De
Review №28

Amazing customer service. David answered all my questions. Very pleasant experience.

Da
Review №29

David was awesome when he helped us with the storage locker. He made us feel great by having a very clean and well maintained storage facility. Very nice to talk to. Thank You Very Much for your help.Audrey and Darwin.

S
Review №30

David and Jim are a God send! I cant believe the amazing customer service and the level of consideration and caring of these two amazing individuals who have been so helpful to us. Weve been in the middle of a stressful move and both David and Jim have made our lives so much easier just by their kindness towards us. I highly recommend using this storage facility as its staff is absolutely outstanding. They have gone above and beyond for us every time weve come in with any kind of questions or concerns about the unit, and everything was always dealt with in a timely and professional manner.

Rh
Review №31

David was Amazing! She was so helpful and kind and wait to meet her!🥰

K
Review №32

David (onsite manager) is an awesome manager & very reasonable in answering all your needs.Facility GM David is very professional as well as courteous. I recommend to all !!

Pa
Review №33

Call in to get information about the rates and promotion and property. David was able to help me with all my question regarding the rates and property and equipment they have available. Thank you for much for your help David. Great customer service!

Le
Review №34

Staff is very friendly! Dave who manages the office is awesome. My unit was safeguarded appropriately. Hands down, I’d go back.

Ni
Review №35

I spoke to David today and he was so helpful. He was very patient and friendly and answered all my questions. He is an asset to the company.

Ma
Review №36

This location is clean, well maintained, with friendly staff. No complaints at all.

Ed
Review №37

I was disappointed to learn that they dont prorate their fees, if you leave after a couple of months and use 7 days of the next month, they charge you for the whole month just the same.

kh
Review №38

David was great! Walked in got all the info I needed, and my storage unit within 20 minutes. He made the whole process easy. Great customer service!

Na
Review №39

David is such a amazing worker!!@ super helpful and answered all of my questions. He not only was he help and answered all of questions he did it with a smile on his face! You can tell he enjoys his job!

Ra
Review №40

David and Jim are the some of the most helpful service representatives Ive had the pleasure to speak to. They were very kind and answered all of my questions. I will definitely be using this facility for my storage needs.

Ju
Review №41

The manager David provided professional assistance with my account . He was helpful and explained all the details regarding the space, even helped me to understand how much space I have and other space options available to me.

Sa
Review №42

Very pleased with my experience here. Did a property tour and loved it. Thank you David and Jim as well for answering all my questions and being so professional

Ph
Review №43

Everyone i deal with knows what theyre doing and does what they say theyre going to do.

Ro
Review №44

Awesome experience! Service was top notch, very thorough and explained all the details up front. I would recommend to a friend.

Le
Review №45

Office staff is really wonderful. They really went out of their way to help me and make sure I was taken care of. I definitely recommend this location.

Da
Review №46

Staff was great, no issues.

Em
Review №47

David has the best customer service skills! He was so polite and answered all of my questions. He is very knowledgeable and sets a great example for his team. THANK YOU DAVID!!! You

ke
Review №48

Jim and David are amazing they have help me out so much they saw my hands were full with two kids and they help me in every way possible . I really appreciate it so much . Keep up the good work

Ch
Review №49

I called in for some information and David was fantastic and helped me with all my questions and was very patient with me and everything I had concerns about . He was a pleasure to speak to .

Mi
Review №50

Absolutely great customer service from staff (Jim) particularly was extremely helpful, nice, and professional through the entire process of picking up a Penske truck. Thanks so much!

Am
Review №51

David and Jim were very kind .and were really perfessionl at there job.and loved the property tour. Defently recommend coming here again.

as
Review №52

David was great! I moved in my items today and he made it very easy. He was very informative and I really appreciated his 5 star service. Thanks David!

Ch
Review №53

Moving soon to the area and was checking out prices, got to CubeSmart and was amazed how clean and well kept the property was!! Spoke to David Echols(? Spelling) and wow so polite, professional and just a truly great guy!! Ill be back, thank you David!!!

At
Review №54

Personnel are very accommodating, location very convenient. We liked the temperature controlled environment and the large size. Only negative was the price. Quite expensive and seemed to increase every year.

Ri
Review №55

Jim and David were incredibly nice and helpful. They explained the entire process and answered all my questions. Thank you!

Ch
Review №56

David was very friendly, and professional! He was very helpful answering all my questions with knowledge and respect. I will definitely recommend to friends, and family.

Gr
Review №57

The general manager David was extremely professional, courteous, friendly and helpful. If we hadnt received such a good deal from a different facility, we definitely would have rented from David.

Gh
Review №58

I first learned of this place when I came to repair a camera. In repairing the camera, I found another camera that they didnt even know that they had, and I got it online for them. I had a good experience, and I always try to give the businesses, that I have done work for, my business. Therefore, I found myself in need of a storage unit oh, this is where I came.Now, I am amending an earlier review, in which I spoke of renting the unit, the price quoted, and the price charged being different. I do not remember who I spoke with at that time, but I know that I asked very specifically for the final price, so when it differed from what I was told, I was a little bothered. Other than that, I had a generally good experience, as everyone I spoke with was nice, and the facility s everything that you could ask for, except for robots to move everything for you! I am not counting on that within the next 20 years, unfortunately!Coming to the present, I found myself situation where I was financially nice situation where I was financially challenge, due to having to shut down my business, as a result of current pandemic. I ended up getting the money for my payments, 1 month and 1 day late, and it was going to cost me more money and possibly threaten my ability to keep my payments going, so that I did not lose my possessions. This is where David came in and really helped me to get this thing dealt with, and I weigh that would help me to keep my payment current, and not put an unreasonable Financial strain on me. All I wanted was to not lose my stuff and be in a position to keep paying on it and not falling further behind. David did not have to help me, Im sure he has plenty of other customers are in the same position, but the fact that he did take the time to help me, speaks volumes as to how the business is run, and where the heart is. I could not be more appreciative of the efforts that he took to help me with this.You can get a storage unit anywhere, and they can probably Ill provide you with a similar experience as far as a room to put your stuff in. How many of them are going to step up and help you out, when you are over a month late, especially when it is a situation that is probably pretty common right now, due to the current state of affairs in the world? All that I can say, is that considering what I have been through, and the help that has been given to me, I wouldnt think of going anywhere else,to store my possessions, in the Las Vegas area. Thanks again Dave, I really appreciate you understanding, and you taking the time to help me.

Ri
Review №59

Excellent service !!

Kr
Review №60

David was awesome! He set me up with a awesome unit and it’s just the perfect size and location! He was great!

co
Review №61

Great customer service employees are always friendly and are always able to answer any questions I have ever had. Will definitely recommend this storage facility to friends and family.

Ro
Review №62

Great customer service, in and out with in 10 min. David is great.

Sa
Review №63

David is awesome and helpful! He made the move in process so easy, fast and smooth. 😁😁

Br
Review №64

The two gentlemen at the front desk were fantastic. They were very accommodating very polite. I highly recommend this company for all your storage needs

De
Review №65

David helped me out so much and made a stressful day much better. Responded very quickly and I was able to get the RV spot that met my needs. Thanks David!!!

Ja
Review №66

David and Jim are very helpful and nice. I will be referring all my friends to this location.

Mi
Review №67

David provided excellent customer service, both on the phone and in person. Easy access for a trailer.

Ca
Review №68

David is very professional! Excellent customer service!

st
Review №69

We wanted to rent a Penske Truck, they were uninterested in assisting. They even had the door locked when we arrived and seemed perturbed that we were there.

Jo
Review №70

Jim is so helpful, definitely referring my friends!

Jo
Review №71

Met David and help me and was hands on and very helpful !!! 🤟🏽

Ro
Review №72

Leanne H. The manager over at Cubesmart was great. I reserved my unit online and she called to answer any questions. I went to see the unit and sign up. Leanne made the process super easy. Knowing there is always someone on site is also good. The location is super convenient for me as well.

To
Review №73

Leanne was great. We had a change of plans from inside a/c unit to larger ground floor unit and she took it all in stride.Great communication.Thanks!

Jo
Review №74

Jim was really helpful and hands on highly recommend this location !!!

Je
Review №75

Great Staff, very friendly and extremely helpful. I had to change my reservation 3 times and it was so easy to do , the call backs to reconfirm gave me great peace of mind. Check in was such a breezeLeanne is super nice and an asset to your Company... Kudos to all the staff.

ji
Review №76

We had an emergency situation come up and we needed a storage and a moving truck right a way, we came to cubesmart and LeAnn helped us get a perfectly located storage unit that was at the right price and size. She was extremely helpful with everything we needed to do. We cant thank her enough for making our experience so easy. we would also like to thank Kayda and Jim for making our experience pleasant . I would give this a 5 star rating . Thank you from debbi and jim

Ma
Review №77

Must say David is Awsome, I give him 5 stars

Pa
Review №78

The facility and grounds are very clean and neat. The staff is very friendly and helpful !!!!! I feel my belongings are safe and secure. The only minor issue was the mandatory insurance charge at check in. I was never told there is a mandatory insurance premium required to rent. All e-mails sent to me prior to check in never mentioned the mandatory insurance premium requirement.

Ka
Review №79

Great facility. Only gripe is the price increased twice I believe but that goes with the territory I suppose. Great customer service though!!

ma
Review №80

The location is handy and the facility is climate controlled. I have had a unit here for several years but in the past 2 years or so I have had several rate hikes. The most recent is $15 more than I have been paying. I rented here for quite some time in the beginning with only one very small ($4) rate hike. The hikes are now occurring at least once a year should you be on a tight budget and the notice is 30 days in advance.

Sc
Review №81

I needed a storage spot in a hurry. I was able to secure a reservation over the phone with a customer service rep that was cogent and amicable . The staff at the location were very pleasant and got me into my spot without a hitch. I was afforded an opportunity to move out relatively quickly and retrieved my items after hours. The following morning, the staff contacted me to check on the status of my storage unit as the lock was removed and the unit was empty. This attention to detail made a tough situation bearable. I recommend this company to anyone needing a storage unit. I plan to use them in the future.

Ta
Review №82

Found Facility to be as advertised. A little pricey, but it serves the purpose and well maintained with security cameras and such. The gentlemen at teh front desk were very helpful.

Je
Review №83

Cant say enough good things about the staff at CubeSmart in Henderson. Leanne and Jason were so helpful, efficient and professional. They really went above and beyond to accommodate my needs. The facility is clean and very secure. I highly recommend this place for any future storage needs.

fr
Review №84

Great place to store your stuff, great price, and friendly staff.

Ka
Review №85

Rented a unit it was great. Air conditioned and they have an elevator and loading flats. Easy access. The salesman Robby and Jason helped me out. They we very curious an nice I would recommend cube smart. We also rented a Penske 26 foot for Phoenix and had a great move thank you

je
Review №86

David, Jim and I believe Wyatt? From the moment they picked up the phone to there extremely awesome customer relations and kindness blew all of the other storage facilities away

Ro
Review №87

Rented a unit here with Kayba and Jim, these two guys are best in class. Kayba understood we were in a little bit of a time press and did a flurry of multitasking efficiency to help us pick out our unit, complete all the paperwork and get everything moved in record time. Appreciate the efficiency and great customer service at this location, would recommend

Ta
Review №88

David was very helpful and professional.

La
Review №89

Had a great experience with CubeSmart. Called to reserve a storage unit and they were very accommodating. Even arranged for a truck at a discount. Very courteous and helpful staff as well. Highly recommended!

De
Review №90

Carts that worked, A/C works, all is good.

Su
Review №91

Ive rented storage units before at other places and everybody here at cube smart is very friendly.I never have a problem, they work with you no matter what it is. I would recommend this place to anybody that asked me.Keep up the good work guys, its nice when you go to a place and the employees actually know what good customer service means. To me thats all that matters!!

Ma
Review №92

Handled all of the rental on the phone from out of state. Very professional, accurate and extremely easy to work with. The facility is clean and well maintained. You couldnt ask for better people to work with than the office staff here. We will definitely recommend this facility to others and use again if needed.

Ad
Review №93

Friendly staff. Very easy reservation online. Had exactly what I needed available. (Drive up unit) Excellent discount for my friend that referred me! Very reasonable rates!!

Je
Review №94

The gal working the office was very informative. The facility was clean and well kept. My unit is easily accessible (drive up) and clean.

El
Review №95

Facility clean, well laid out and in good location. Staff knowledgable and friendly. Leanne helped us and was very courteous and professional. Amber made sure out unit was swept and ready. Would highly recommend this place.

Ow
Review №96

Great customer service. Friendly and helpful. Especially Kadon.

Su
Review №97

Roby was very helpful and pleasant. He helped several people as he was getting myd account set up and did so very professionally as to not make me feel like I was being ignored.What a nice facility. He let us use the moving truck for a few extra hours as it was not booked at the time. I dont have anything negative to say about our experience. Everything went smooth and we are very please with our storage unit and its location.

La
Review №98

Robb was kind and helpful. He went way above and beyond in his personal service. It is rare to experience this quality of customer service anywhere! I highly recommend this location and especially Robby.

Ca
Review №99

Very nice.

Ch
Review №100

Smells like rancid cigarettes inside and Im not into that. If only it was as good as the ones in Arizona. Id use a different one / location than this one . Or make them a smoke free Environment. Some kids and adults have breathing problems and third hand smoke is worse than the second or first hand smoke.

Information
71 Photos
100 Comments
4.7 Rating
  • Address:80 E Horizon Ridge Pkwy, Henderson, NV 89002, United States
  • Site:https://www.cubesmart.com/nevada-self-storage/henderson-self-storage/3158.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 702-796-0019
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
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