I have been doing business with 365 for over 7 yrs. They go above & beyond. Great customer service & always professional. I purchased my laptop from them which is approx 7 yes old. I had a problem with it on August 10th, I had a virtual interview, went to 365. 365 to the rescue. I was able to have the virtual interview with no problem. THANK YOU GUYS, YOU ARE THE BEST.

Geek Squad had the nerve to return my PC broken and couldnt replace any parts, nor would they allow me to order my own.These guys fixed the mess and worked with me, and it was less expensive than going to best buy.

They turned a bad experience into a good one. Which is a rare find these days. Read my experience and judge for yourself: I had issues at the beginning with 365 Laptop Repair. I decided to change a cracked screen for my Old Surface Pro 4 on my own and so, I ordered the screen from their website. Sadly, the screen came defective and started to flicker when I tested it. So I sent it back and they sent me a new one with no questions asked. Sadly, yet again, the new screen was also defective (this one would flicker when the computer got hot), so at this point I was expecting them to evade their responsibility to provide me with a new screen. However, instead, they asked me to send my computer to them so that they could be absolutely sure the problem was the screen, and if so, they would change it. So somewhat fearful I wouldnt see my computer back, I sent it in. Weeks later, they tested and confirmed the screen was faulty, and changed it for a new one and sent my computer back. So here is where things get critical, for when I opened the box I found the new screen came cracked. I dont know if it was banged during the shipping, or they packaged it like that, but it was pretty bad damage. At this point I could have expected anything from them to avoid responsibility; that they would say it was not their fault or that I broke it. But no, they asked me to send it back again. Long story short, after waiting for some time (almost a month) for new parts to come in, I finally received my computer back, and with the screen finally working fine. It looks like they even changed the casing. In the end they must have spent way more than the price of the original screen in, labor, adding the casing and in express shipments back and forth between Miami, FL and LA. This speaks of the character of this vendor; it showed me that they really care about their customers and would go to those extremes to make it right. Vendors like these are a rare breed these days, almost a species in extinction. Most vendors Ive dealt with would give up on you or make you jump through hoops. So even though I had a bad experience at first, this vendor showed me that there is still people out there that have work ethic and truly care about their customers. If I ever have another computer to repair, Ill send it to them for repair in a heartbeat.

Amazing as always ...I love the service, love the products and mostly love the people who run 365...thanks guys!

Service is okay. Reasonable price. Voicemail is full when calling for status

I used this place to change the screen on my Surface. The price was high, but lower than Microsoft s so I decided to take a risk. I was promised my computer will be returned to me within 2-3 days after they receive it, but I was waiting for 2 weeks to get it back. I called them several times and every time they gave me different explanations for the delay, but promised to email me when the computer is shipped back to me. I never received the shipping confirmation, but I kept calling and finally the computer arrived. And I never used it again because the screen on my Surface is shaking and impossible to use. I texted to the person I was communicating with all that time, but never received a response.

365 Laptop repair is a wellrecommended store for any computer repairs. The work on your computer is amazing. Trust me you will not regret it. The money you pay for your pay is worth it. I will continue to recommend the store and the staffs are all well respectful and good customer self attitude. I give this store a 5 STAR.

Actually forgot to write this review about a year ago. Customer Service is not welcoming, and the service itself was not good. Honestly i dont know how they have 5 stars

This place is absolutely amazing! They fixed my daughters laptop after Apple and Best Buy both couldnt. They were professional and very helpful. Im glad I found 365 Laptop Repair. Very reasonable and reliable! I would highly recommend this place to anyone.

Best place to get technical repairs done. All done on premises

I brought my MacBook in for repair and they delivered excellent help. I was told by another place my MacBook’s motherboard was done and that the charging port was no good either. I was told by the other guys that I would need a new laptop but since it’s a 2016 I figured it could be fixed. 365 Laptop Repair repaired both issues and had it up and running in no time. Their help was cost effective, professional and informative! Thank you for helping me out and taking the time to try!

Very nice and friendly people. I last my M.2 screw on my MOBO. I came looking to buy one from them. They looked all over and gave me one at no charge. What great guys!!

I had a great experience up thereThe TechnicianThat help me the second time was very helpful God bless him & the front Office ...Read my email name backwards.Amen

Very friendly and knowledgeable staff! Helped me get right back on track, laptop-wise, with great conversation and speed. Will be returning to them 100%!

They quoted a reasonable price and I left my laptop for a new battery. As I was pulling into the driveway arriving at home, 365 Laptop Repair called to let me know that they had already replaced the battery. Excellent workmanship and repair!

I took my Mac laptop here a month ago for a blown out speaker they claim it was fixed once I got home to test it the was still acuring I took it back two other times but the issue was never fixed and they charged me $100 and they said I still owe them $80 I tested my lap in the store before I left and the problem was still un fixed I left the store and never returned now im out the pocket $100 very nice people tho im very disappointed

The site says free ground shipping on all repairs, but I paid the return shipping cost up front and have to get my own shipping to them. Also the repair I requested (logic board repair) in one section is listed at $249 but $299 on another for the same repair / computer.Im sure its still a great service aside from multiple false advertised prices, I asked around for references and read reviews, everyone seems happy. Will update after my machine is returned.

This are not bad people and they get the job done BUT!- they have terrible customer service- they do not answer the phone when you tell them youll be calling back-they are not open on the weekends which they didnt let me know on Friday- and I feel they over charge for services- $50 for inspection + $50 for a imac factory reset- and it would have been and other $50 for backup.+ I do appreciate their help with my computerI recommend them if you have no other choice..

Everything worked out great. My computer fixed for reasonable price and the owner was very helpful and intelligent and knowledgeable. I highly recommend this place.

First time coming to the place. They answer all my question and gave me estimations on option i have. Will update when the complete with work.Update: its was about 2-4 days and laptop was finished. Needed new hard drive and a new operating system...they were able to backup all my files from my old hard drive. Very pleased with the results. Highly recommend this place and will be going back to repair my sisters laptop. Thank you guys again so much

Sadly we got a defective part. No problem, it happens.We would absolutely have understood if it had been handled professionally and fairly. You learn a lot about a company when something goes wrong and in this case they refused to accept a return on a defective part and a replacement with a working part.I can echo the experience of others who were just placed on hold and ignored.There are plenty of other places nearby and Id certainly not trust this company ever again to do the right thing.

Fast service, good deals, chill vibe

Dorian was very helpful. He provided excellent service and was very friendly. I will definitely be back. Great company!👏

They fixed my computer fast and it back to prefect.

Thank you so much 365! You are way better than Fry’s Electronics and U breakiFix. Came in here to get my laptop fixed cause it got some water damage. They did a diagnostic test and said all it needs is cleaning and to reset the bios. I got my laptop back in two days, but they fixed it within two hours. They charged me 75 bucks for it but I was super happy they got to fix the problem, it was critical to have my laptop back and running. I would recommend this place to anybody.

These guys are wizards!! They bring things back from the dead and make it better!! Definalty a place to go to solve all your computer issues! Highly recommend!

Pretty great repair shop. My computer constantly restarted, I tried everything to fix it. Turns out it was localized to my keyboard causing the problem. Thanks to him for identifying that, didn’t even charge me. Good dude, great shop!

These guys are the best. They ordered the parts, called when they received them. We dropped or computer off and they fixed it same day.

I went to another place in Marina Del Rey but they said that it would take them a week to get a replacement LED screen for my laptop. They told me to call these guys because they had used parts and could fix it after. I called them and they had the part so I drove out to Hawthorne. They said they could replace it in 30 minutes so I walked my dog around the neighborhood, it was super shady. I get back and it was ready. Even though they used used parts it was wore expensive than the shop in Marina Del Rey. It was around 5:00 and when I went to pay I realized I had forgotten my card at home. I asked what time they closed and the guy told me 6:30. I told him I lived in a West LA and that thought I could make it home and back before 6:30. If I couldnt make it I would call and let them know so they didnt wait around. It was rush hour and on my way back the GPS said Id get there at 6:18. I started to call them at 6pm to tell them I was close but no one answered the phone. Since the guy looked me in the face and told me they closed at 6:30 I hoped they were just helping other people and couldnt get to the phone. I got there at 6:15 and all the lights were out and no one was there. I had raced in rush hour for no reason and the guy had lied to my face. Im worried that I wont be able to get my computer tomorrow. While I was waiting to be helped a women was complaining that she was having problems that were supposed to have been fixed on a previous visit. Im worried that they are one of those places that cause problems so that they can take advantage of people and make more money. They are clearly dishonest people and have had access to my personal information on my computer. Im quite honestly terrified and I dont know if I should cancel my cards.

Took my computer in to get looked at. Girl at the front not knowledgeable. Was promised a call at the end of the next day, didnt receive one until 5 days later. I called them after 3 days no answer no voicemail option. Definitely not treated as a priority, seems like they didnt want my business.

Sent in my Surface Pro 4 to have its battery replaced. (Battery was bulging, causing the screen to come loose). They repaired it, and sent it back to me. It worked great. No issues. Thanks!

Terrible all around. I bring in my laptop on a Monday asking for a diagnosis and service recommendation to an internet connection issue. Guy says no problem. On Tuesday I get an invoice saying my computer is ready to be picked up. I never got the diagnosis results, service recommendations, or the chance to decline said recommendations. I then call to see whats going on, and it turns out they hadnt done anything and it was accidentally placed in the completed pile. They agree to get to the bottom of the issue and reverse the invoice. I then get an invoice a few days later. Again, no diagnosis, recommendations, or chance to decline. I come in to pick it up to see whats wrong, and they tell me they ran some tests, and couldnt find out what was wrong other than the hardware was dusty so they took an air duster to it. And for this, and the consultation that they dont know whats wrong, I had to pay $50. Not a lot of money, no. But it feels like I literally wasted the better half of a week for nothing, and nothing was ever explained up front, or even afterwards if I hadnt asked very specific questions.

The repair of computers is very reasonable. I always go here when I haveBe computer bproblems

My Macbook pro 15 inch screen accidentally cracked. Shipped it to 365 Laptop Repair and they fixed it as good a new! Fast work, reliable, and fast shipping. Reasonable price, very happy with the product! Will recommend to others

Super great staff! Isaac replaced some screws in the back of my laptop and I was on my way in minutes. Extremely friendly. Hopefully I can give them some more meaningful business in the future.

After being quoted $500 to replace my Lenovo Yoga 2in1 Screen by a BigBox store I found 365 Laptop repair. I was in LA on business, they didnt have the screen in stock but got it within a few days and shipped my laptop back to me at No additional Cost! Using it right now, Fixed Perfectly for almost 1/2 of the Big box cost! Thanks so much guys!!!

Worse service ever, extremely unprofessional, if there is a problem with an order for your laptop this place will not call you to let you know there is a delay with there order. I order stuff online ALL the time and it surely does not take 2 months to get a part not even if it was from China, and if there was a delay on my order I would get an email stating my order is being delayed , if they cant handle the work maybe they should start telling customers that there overwhelmed instead of hanging up on customers and taking up a responsibility they cant handle.

Took my surface pro 3 there to be looked at. What I thought to be a battery issue turned out to be that the motherboard was the problem. Not many places I know can fix a surface tablet but these guys did a great job and would definitely go back to them if any issues arise. Honest and understanding in helping you with your needs

Im the manager at 365 Laptop Repair and wanted invite anyone in the area to come visit us for yourself, and make up your own mind on how great we are. We offer 3-month warranty on every Laptop we sell which brings attention to some of the fake reviews you see below(like Damion). Its a big world out there, and we cant control how some of our competitors choose to sabotage our amazing work. Come see for yourself!!

Fixed the screen of my surface pro 3. They had it ready for me in 3 days at a reasonable price. Very nice and professional people working there. Parking is a slight problem, since they dont really have their own parking for clients.

Really great shop! I ordered a 27 iMac 5k screen from them and they shipped it to me quickly and with the adhesive already applied. It was a quick and easy install.I had originally ordered a screen from eBay, but it turned out not to be an original Apple screen. The resolution was 4k instead of 5k! I was pleasantly surprised when I saw the screen from 365 was supplied by LG (the same vendor that Apple uses) and it had the correct 5k resolution.

No Complaints: Fast, Efficient, Competent. I discovered them from a YouTube video on how to disassemble a Vaio Flip laptop and another one to replace the screen. The videos were well produced and very instructive but I decided to have them do the repair because they seemed to have the replacement screen in stock and the know how.They diagnosed the problem and had it fixed in a few hours.. They seemed aware that getting the job done quickly is important to some users.

Had issues with the DC jack on my laptop, I was in and out in less than 30 minutes! The staff is friendly warm and knowledgeable. Very welcoming place. Im glad I found 365 they are very modest! Ill be coming back and telling everyone incase anything else should arise.

Great service. awesome prices. fast turn around, would recommend. nice folks. will use again. come check them out

Thanks Darin for fixing my laptop!

I had a non working display on Yoga 2 Pro (with touch screen). I paid online and sent it in. I received an email telling me they had received it, another when they started repairing it, another when the repair was completed and another when the laptop shipped. I had scheduled and paid for a two-day return but they sent it ONE-day and it arrived back in my hands by the afternoon of the next day. It worked perfectly and the repair was done expertly with no damage to the casing. Great work and extremely great timing (they received it, fixed it and and shipped it the same day). I shipped it on Tuesday for two-day delivery on Thursday and got it back in my hands by Friday in the same week.

Best prices around .. No extra bs. And quick service laptop screen fixed same day ready for pick up next day when i was ready to wait a week. 👌👌👌👌👌 def only going here from now on

Great service. Honest assessment of my issue. 24 hour turnaround time. Definitely my new place for any computer issues.

They do free estimates and are considerably more affordable that Apple

Got my imac screen replaced here. They are an honest shop with a good technician.

Friendly knowledgeable staff, accurate quote and rapid service. My computer was back up and running in less than a day. Dont let the name fool you, they also repair desktops.

Found this repair shop online because I couldnt find anyone locally to fix my Lenovo Yoga 900 screen. Prices were very fair and the process for repair was very easy. The repair service took less than a day, and I had my laptop back after the repair in 2 days. Greatest thing is that they use OEM parts, so I dont have to worry about some cheap aftermarket part. Highly recommended, even if you are way in the mid-west like me.

Love this place! Everything Ive ever taken (cell phone, laptops, etc) has been fixed within a timely mannner. Brandon is a great guy and knows his stuff. I will forever go to him whenever I need something fixed!

I had called and visited other repair places. 365 was referred to me by a place who didnt have the parts for my Lenovo. It was coming apart because screws had come out of the back. Isaac took my computer to the back room and came out 10 minutes later with everything good as new. If Id left my laptop anywhere else, they would have had it for probably 3-7 days. This place seems to have every part you could possibly need. Isaac was friendly and very professional. Great place!!

I worked at 365 for a while and it was an excelent experience. Very nice and supporting people. If you need anything fixed, go here!!

Looked at many options to fix the motherboard on my Surface Pro 4 since Microsoft would only take my device and send me someone elses refurbished one for $450. (They wont try to recover your files either.) I found 365 Laptop Repairs youtube channel first (thought about fixing it myself and their youtube channel had instructions.) So glad I decided to have them fix it instead. Took a little longer than expected (only a week) but I was in no rush since my Pro 4 had been dead for months. Great service and friendly staff. Couldnt beat the price to get it fixed either! Highly recommended if you have a Microsoft Surface to get it fixed here. I was able to keep all my files too! I will definitely return with any other issues I have with my Surface.

Very friendly and very helpful personnel.

They did their best to help me in the end maybe. Thank you, its working ALMOST but not best as it should have been now, a few small issues such as the touch screen and camera and lag, id just advise against buying a computer from them ive been regretting it an should have bought a new one. they do their job fixing it later but at a somewhat hefty price after a while. 7/10 for service effort but 5/10 for their used computer integrity at least in my case unfortunately.

Laptop power jack was failing. Called around to a bunch of places all of which were more expensive and had a wait. These guys got back to me, said they could do it while I wait for $89. They did what they said. And they have a great selection of products for sale as well at excellent prices. Ive already recommended them to my coworkers. (Hawthorne location)

Great quick repair. I broke my the screen on my Yoga 900 Laptop and 2 different local repair stores could not fix it. Sent it you 365 and it was back just like new within a week and I live across the country. Couldnt be happier

Great Service.My computer was fallen and got white screen while turning it on.In just 15min they have fixed it. They are Very Genuine.They dont tell false stories to charge you more.I am strongly recommending them.

They always service my laptops and they are the best for my Sony Vaios.

Went to this place after being fed up with the Geek Squad at Best Buy who took a week to tell me they couldnt do anything. If you want the full story you can read below, but the short version is that the guys at 365 Laptop Repair were able to fix my problem in 5 minutes. I got my computer back with a new piece and went on my merry way all for free. Never going back to Geek Squad again; its like going to the DMV. These guys care about you and their work.My Story:My cat snapped one of my keyboard keys off (which I wasnt able to self repair) and I brought my laptop initially to the Best Buy Geek Squad for what I thought would be a quick fix as I had all the parts. Literally in front of me I watched them drop the pieces to the ground and lose one of them. They would guarantee me they would fix the keyboard and at the very least send it in to replace the keyboard ( 2 weeks) because they had a contract with MSI. They made me back up my computer ahead of time because they said they may wipe my computer (for a keyboard piece)...They promised to call me in 24 hours to give me an update which I never received. I tried to call for two days buy unable to get through to anyone. Needless to say I had to personally walk into best buy three days later (and wait an hour to talk to someone) to find out they hadnt fixed the problem and that they actually couldnt send my keyboard in because they didnt have a contract with my MSI computer.After retrieving my computer I took it to 365 and walked straight up to the counter. They took my computer and even though they couldnt fix it with the original parts(because Best Buy lost them), they found a replacement part that looks almost identical. They also offered to get the whole keyboard in 2-3 business days. best part is that they did this all for free. Love these guys.

This squad never lets me down! They know their stuff and are experts in the field. I purchased a laptop in 2012 and its stellar... never had a problem.

Called around 5:30 to ask a question in regards to repairing my laptop was left on hold by your employee “mark” for over an hour and a half. this place has terrible customer service. there hours are a joke, if you show up any time near closing they will send you away unhappy. DO NOT COME HERE!

Perfect customer service ! Silvia was polite and helpful! Ill definitely do business with them again. Thank you again Silvia !

Great shop

Great service! I thought the issue was my new charger, then my charge port, it turned out yo be neither, so they refunded the cost of the new charger. whew!

My macbook pro hard drive failed. They replaced the hard drive and got me a great deal on a new ssd. Awesome service and the people are really nice!

Had my iPad mini fixed in one hour, excellent customer service and a fair price.Theyreplaced my cracked screen and my mini looks like new again. Will Recomend to all my friends andfamily. Thanks Brandon for the excellent customer service.

Wonderful place! Great customer service, friendly, knowledgeable, and extremely personable people that are completely genuine. I went in to have my DC Jack fixed, and it was ready in a couple of hours. When I went to get it, we checked to make sure all the bells and whistles were working before I even walked out the door.We noticed a problem that went unnoticed before since it hadnt been properly charged in a while, and Brandon was more than happy to give one more good once over to get it fixed; same day service, saved and secured everything. I especially loved how understanding they were with the issues we ran into with the laptop, like if it was there own property.I highly reccomend this place without hesitation, and know I have a reliable place to turn to if I should struggle with anything pc related!

I always get excellent service.They are very helpful and nice.

These guys helped me to repair a damaged screen on my Lenovo Yoga. I ordered a replacement screen and it was broken on delivery. After a few email exchanges I knew they didnt really want to eat the cost and swap it out for me but they did. They exchanged it with a new one and I was able to follow their youtube videos to replace the screen. I was really appreciative of the help and how they trusted me as a client. This is my main work computer. Im on it 12-16 hrs/day and I was able to get the job done with only an hour or so of downtime. Thank you guys.

If you have a computer that needs ANY type of fix, this is the place. Great techies and great service.

Great place they have all the parts in stock

This shop is great it is more than great I love their service the place is chill and fair prices and the repairs dont take long to take thank you so much 365 repair keep up the great work I will for sure recommend this to everybody who needs repairs

AMAZING! These guys are the real deal!!! I use my macbook all day everyday as a work machine, it is how I pay my mortgage. I cracked my screen and figured if I was lucky I would be without my macbook for a week. I live in Connecticut, so I fedex next day aird by macbook to 365laptoprepair. Next day I receive an email that they received my laptop an hour later another email that it was being repaired 2 hours later an email that it was fixed another hour later it had shipped with fedex next day air tracking. Next day I get to the office around noon and WHAM!!! there it is, perfect, all set, no issues. These guys are amazing, highly recommended!

Competitive prices and knowledgeable staff

Perfect service. My laptop looks brand new

Great customer service they really know what they are doing!! :)

Honest and friendly service. 😊👍

Very helpful very professional ....

Best repair shop in the area

Great laptop repair

Help me please, where find the jumper for reset of the bios, Toshiba Satellite U845W-S400 Laptop

Great service and repair

Ok but so so

Thank you

Great communication fantastic customer service fast turn around time and awesome prices