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uBreakiFix
5261 West, Rosecrans Ave, Hawthorne, CA 90250, United States
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Ki
Review №1

Went to this store today and the service was so amazing. My phone was fixed in about 45 minutes and it was perfect. The prices are very reasonable and the service was very quick and professional. I only come to this busines to fix my phones ❤️

Mi
Review №2

Very professional and friendly atmosphere, repairs my iPad quickly. Looks just like new, functions as new touch screen is working well. The estimate was right on very happy with service.

Er
Review №3

Always helpful (always... So far weve had to use them multiple times... Much cheaper than a new Switch, or phone).Friendly service, timely and great work.Thanks Julienne.

Jo
Review №4

Great friendly fast & affordable service.

Jr
Review №5

Been going to UBreakIFix for years now and the techs are very knowledgeable and give you the bottom line truth about maintaining your device(s) it’s how I was recommended a certain phone model to keep screen replacements low. I have 2 kids that would sometimes throw my phone in a tantrum. Thank goodness for these guys!

Em
Review №6

Great service, super professional & reasonable pricing!! :)

Yo
Review №7

That same day service not true. Not even for just a cracked screen I went to 2 of your stores an either were too busy or didnt have enough personal if I wanted the service I had to leave my phone for a day really. Next day I made an appointment for a technician to come to my house in 40 minutes or less had my screen fix done a good job. Waste of time to go to their stores honestly that was my experience not a good one

Ce
Review №8

Had my iPod touch screen replaced. I was pleased with the service. Aviel answered all my questions.

An
Review №9

I brought my phone in for a screen repair. When I came back 3 hours later they advised they didnt have everything required for the repair.EVEN WORSE than that... they returned my phone with a larger crack and on a different side. I dont know how that happened or why they didnt provide an explanation. I recommend you try another location instead.

Ge
Review №10

This place is awesome. They were very busy but stayed late in order to repair my screen before my flight the following day. I really appreciate the polite and speedy service!

Er
Review №11

Aviel was very down to earth, had great customer service, and worked fast. I dropped my phone off for a screen repair, went to the gym, and my phone was done way before I left. He made it so easy! The screen is in perfect condition, everything works as it should. I’ll definitely be back if I need services!

Je
Review №12

Great place fix my phone really fast

Ry
Review №13

Not sure about the service but seemed quick brought in two phones both iphones one an xsmax and the other an 11 they said they couldnt fix the phones because they gave no signal to the screens but I took to another shop and they showed signal .. so not sure maybe they assumed stolen but couldnt asked for icloud password if soAnd by no signal I mean your tech said the phones es were dead.. or did not turn on no signal.....

Jo
Review №14

IPhone was fix quick and look new.

Na
Review №15

They were professional and had a very prompt turnaround. My device was repaired (iPad screen replacement) in less than 2 hours with no appointment.

Da
Review №16

Great customer service! The guy cleaned my charging port for free other places told me $30 - $80 dlls

Fr
Review №17

They were able to diagnosis the issue and give me an exact cost for the repare. They had to order the part and called me when the part was received. I took my phone into the shop and they told me it would take two hours and they met that time. They were both friendly and professional.

Ch
Review №18

Fast and very reasonably priced!

Ph
Review №19

I brought my phone in. I was second in line when I first went in. They agreed to look at my phone free. I didnt need an immediate turnaround. They reviewed and called me two days later like we agreed on. I grabbed my phone the day after. They seem like they dont wait at the front desk when no one is there, but they usually come out within a couple of minutes.

To
Review №20

I had a lot of trouble getting a Google Pixelbook Go with a broken screen fixed, despite the fact that ubreakifix is Googles official and only servicer. Fortunately Michael at the Hawthorne location knew what he was doing, unlike the three locations closer to me, and was able to get my Pixelbook Go replaced with a brand new one for a reasonable cost. Despite its distance from me, I will definitely be going back to the Hawthorne location if I need help again in the future.

Am
Review №21

Repaired my cracked screen and had my phone good as new.

vi
Review №22

Loved it my iPhone screen was repaired in less than 2 hours dropped off and picked up good as newI would recommend this repair shop to everyone

Pa
Review №23

This place was great. I was told my phone would be fixed within 2 hours just in case it would get super busy on a Saturday and my phone was ready within a hour. They have great service and they went ahead and made my phone water resistant with the new screen cover.

Er
Review №24

Bad attitude, no experience, they will send you to another place

Da
Review №25

Had my S8 screen replaced due it getting smashed when aluminum water bottle fell on it. Used ATT mobile insurance which gave me a choice of ubreakifix local stores. Phone looks like new after only a few hours. Michael at the Hawthorne store did an excellent job.

Me
Review №26

I had my Google Pixel 3 screen repaired here. The fix was expensive but I think that is due to the phone and not the shop. The service was great and the work was perfect.I had my phone camera repaired on a different occasion. The fix was apparently simple, and they fixed it for free, even though I would have gladly paid. I was blown away, I never expected to get such good service at a phone repair shop. Ill always get my electronics repaired here.

Th
Review №27

This place is a joke. I made an appointment on line for 4pm the next day to get my phone fixed. The website says to call and someone can come to curbside due to COVID. I called multiple times and no one answered. I waited in line and when I got to the front desk the owner told me they don’t accept appointments. I said why didn’t it say that online and why was I able to make an appt? He also said he didn’t know how long it would take today with my phone and told me to come back tomro.Why would a business let you make an appt and tell you when you get there that they don’t honor your appointment? At least correct it on your website. The owner was so overwhelmed and stressed out. I will not be returning here. I went to Dr. Eye Phone located in the South Bay galleria mall’s main floor and they fixed my iPhone screen within 15mins. Go there don’t bother with this store.

He
Review №28

Very helpful and quick service. Needed a battery replacement on my phone and they got it done.

Ar
Review №29

I literally found this business overnight visited today and got great service with great prices ....thank you guys

Al
Review №30

Great service they took my claim from verizon coverage because my screen sadly cracked when I fell the day before. They gave me a estimation time about 2 hours and got it done way sooner about 45mins or so which was awesome. They were very nice about the whole thing and good customer service.

Me
Review №31

Great service and safety for masks and distance . Fixed my phone in 1hour and half. Great owner.

Am
Review №32

I went there to fix a battery problem for the second time because the first time I went to fix it ,it just last 5 months but I wanted to give them a second chance and now my phone volume button won’t work and of course They say is not their fault. Not worth it.

Ca
Review №33

They always come through with fixing my devices.

Li
Review №34

Customer support was great even though they could not fix my Samsung

Je
Review №35

DO NOT GO TO THIS PLACE!!! This place is totally irresponsible. I went there to fix my note10 front screen. After few hours, they called me and said my spen is not working which was working totally fine right before i went there. When I get back to the store, my phone started to glitch and resolution has been changed. I claimed about it, they said its not their fault and they have no responsibility for that. They told me to go to Samsung if i have complaints. I called Samsung, and went to the store, and they said it was them touched my motherboard!!!! Seriously, if you want to keep your phone safe do not go to this place!ps. they left their fingerprint marks on my bfs back camera when they were fixing his!! Samsung was totally shocked about their work. Samsung people said they are going to claim a file on this store and I will definitely make a claim about them too.Thank you for your irresponsibility.

ma
Review №36

Amazing place.. Mike was able to diagnose immediately what was wrong with my phone & didn’t try to up-sale me on a new battery.. Thank you for Outstanding customer service ! I will definitely be recommending you to friends & family

ja
Review №37

DO YOU GUYS FIX WET DAMAGE IPHONES?????

Te
Review №38

Totally pleased. It was so fast and no surprises.

Co
Review №39

Quickly serviced and quality finish for a reasonable rate.

St
Review №40

One shop on western closed all other dont have parts

Ge
Review №41

Really good service, thought I needed a new lightning connector but I just needed cleaning. One less thing I had to buy, will go here again if necessary

Mi
Review №42

Excellent Adventure commended fast convenient and inexpensive highly recommended

M.
Review №43

Interesting place. When I called they said they were open. But once I got there, they told me that they cant do any service until the next day. But somehow they didnt tell me over the phone.

To
Review №44

All good

Je
Review №45

WOW. Still trying to blame on customer? My S pen was originally from samsung, it was oem spen that had no problem till i get to you guys. The warranty was out because the screen was cracked not because I rooted the phone! I never rooted the phone and Samsung knows about it.Dont try to fake your capacity to the public with the lies. If you want to succeed in your business, never hand anybody a lemon.

Mi
Review №46

I went here because it was an emergency my usual place was closed on sundays and the backup place was in the mall which was closed for quarantine this was my last resort. I have to say ive never been so dissatisfied ! for starters the are WAY over priced which is a shame because they did such poor work. i went in for a simple screen replacement and they charged double the amount id pay at usual repair shop for an iphone SEVEN. i went in with a working home button and came back without one! they guy tried to insinuate that it wasnt their fault as if it wasnt working fine before! next my battery swelled up and kept lifting my screen so i paid to get the battery replaced and ever since then WHENEVER it turns off it gets stuck on a boot loop when i turn it back on for anywhere between 5 minutes to several hours! makes letting my phone dying or rebooting it a major hassle ! rather than fixing the mistakes they made they deny them and try to convince me to spend more cash with them. none of these issues that im having with the phone existed before i went to them even with a cracked screen that i got from dropping it once from low to the ground. BEYOND disappointed!!!!

Ri
Review №47

These guys is awesome! Front desk guy very polite well explained everything, super professional, original and authorized Samsung and others brand parts and service. Super fast service 1 1/2 hr done. (maybe I was lucky, walked in at no busy day). Definitely recommend this place. Happy to have my Galaxy S10 back to work.

Ma
Review №48

Excellent Service, Great staff answered every question we had were very friendly our phone is working great now how to screen replacement done here

김수
Review №49

Very kind...Super fast

Sc
Review №50

Super helpful with an easy fix to my sons phone! Thanks uBreakiFix! Much appreciated!This is the local place to go to for your phone fixes

Ra
Review №51

They have good prices for broken phones and watches, im not sure about computers though.

Ja
Review №52

Needed a quick turn and they delivered. Quality parts and workmanship! Thank you!

Ju
Review №53

My product was repaired fast. They’re professional and responsive.

An
Review №54

Fast service

Cr
Review №55

The only downside is that the price went up to fix my broken screen. I think a year and a half ago it was 60 dollars and yesterday it was 100... bummer besides that e_/ t was great!!!!!!!!

Sa
Review №56

Came in here expecting a dreadful experience with AT&Ts insurance and was completely wrong! They were polite and quick! I got my cracked screen fixed in about 10 minutes!

Pa
Review №57

Extremely helpful and well informed on the latest tech/devices. Super fast service at amazing price. They answered questions I had no idea I had.

Th
Review №58

Very professional and nice people, fixed my sons ps4 within 24 hours and the price was very good. I recommend this place for all electronics. Thank you uBreakiFix.

Ka
Review №59

The staff is super friendly and helpful, taking into consideration your needs and concerns. They are professional in their approach, and willing to do whatever is necessary to remedy the problem. Excellent resource and affordable, too!

Al
Review №60

UBreakiFix is definitely recommend for anyone whos phone is not working. The workers there have a positive attitude and are happy to assist you right away. Best place to go to !

Ke
Review №61

Told to go there by Asurion for AT&T screen repair. Though store has limited hours now (12 -5 M-F only) due to COVID-19, employee was completely covered, came and got phone, asked me to return in 2 hours which I did, & phone screen was replaced.Only annoyance was I had to return three times. The first time was because the store was closed over the weekend. Went the next day at 4:00 and was told I needed to come back a different day as the repair took 2 hours. I thought that could have been posted on the door so i knew & it wouldve saved me a trip. Great help once I got phone in there.

Jo
Review №62

Had my Nexus 6P battery replaced I was in and out in a very short time I was even surprised it was so quick. Battery and phone are still working just as good as day one. One thing I noticed though, you could try and maybe take your time removing the plastic covers for the screws it kinda looks like I would have done it at home.

La
Review №63

Service guy at the front was really nice and knowledgeable. They fixed my broken screen as promised & the price was fair. I will for sure come back in the future.

Mi
Review №64

UBreakiFix is definitely the place to go for iPhone battery issues! My battery was dying after a couple of years (iPhone 6 64G) and they replaced it in a snap! It acted up a couple of months later and they took care if it, no problem! Quick in and out, online appointments available, and reasonable prices! Dont think about it, just call them!

wa
Review №65

The best they repair my phone is less than 3 hours

ju
Review №66

Highly recommended super fast service high quality products thank you so much

Pa
Review №67

I had a really great experience with these guys. The price was right, the service was quick and the guy was awesome. I’d recommend them to everyone.

Ma
Review №68

I bought the livingsocial coupon for $79 towards the screen for an iPhone 5S. Dave was super funny and real. The repair took about 45 minutes but the quality was amazing and they even throw in a 90 day warranty. Would use their services again without a doubt.

Ja
Review №69

I brought my Galaxy Note 10.1 2014 Edition in for a diagnosis after I had dropped it and screen the stopped working. The young lady at the front was nice, but needed to ask her manager about what they could do. I could hear the manager telling her to tell me that it would be too expensive to repair and that I should just replace it. She came back and repeated what she was told. So to clarify I asked if, somehow he was able to diagnose the problem by touching it and looking at it even though there was no physical damage? I was told, yes it would cost over $300 to replace the motherboard. Long story only slightly shorter, I went home and within an hour had diagnosed the issue and repaired it a myself thanks to youtube and a butter knife. It turns out when I dropped the tablet the video cable connection to the motherboard became loosened. Sure, I could have researched and repaired it myself from the beginning. The point here is that I preferred to have it professionally repaired and gave uBreakiFix a shot at. They failed. I won’t be making that mistake again.

Ad
Review №70

Great, prompt service as always. Love these guys for all mobile device fixes. They do great work and provide great communication when ordering parts not normally in stock. Thanks UBreakIFix! Fixed my iPhone 7+ camera lens.

C
Review №71

Great job and they charged my phone after.

Fr
Review №72

Its sad these are a necessity today, but this one is great. There are plenty of places like this around, so its the people that make the difference. At this uBreakiFix, it was the fast and friendly service in a clean looking space that stood out.Whats not to love, drop your phone off, 2 hours later its like your oops never happened!

Jr
Review №73

This place is the best to fix anything they have great manners and will treat you with respect and there very professional. I recommend this place to anyone that needs something fixed with reasonable prices.👍👍👍

Kh
Review №74

Great customer service and expedient, thank you very much.

Bu
Review №75

Could not fix my phone

Ti
Review №76

Fast service. Reasonable pricing. Tell you whats wrong for free and how much before before work starts. Great experience.

J.
Review №77

Got my S8+ back glass replaced.. Friendly, fast service and reasonable prices .. delivered as promised.. Thanks Brian..

jo
Review №78

I have a Blackberry Z10 with a cracked screen that no longer functioned .I took it to another retailer and was informed they may not be able to repaired it because it was a Blackberry. So I remembered UbreakIfix , and I took it there and Gianni checked and made sure the part was avaliable; lucky for me it was and we were good to go. My phones got fix and I was pleased with the results

Ce
Review №79

These guys are really really good the guy that helped me at the register awesome guy very professional very knowledgeable very friendly two thumbs up

Er
Review №80

A great and fast one day service!! Will recommend to my friends. They should have thought of this a long time ago. I got my Samsung 8+ glass repaired it was about under $230. I was happy because someone told me I could spend from $300 and up. Thanks Ubreakifix

Sh
Review №81

Good place to get an iPhone screen fixed! Dropped off my iPhone 6 with a completely shattered screen. Tech told me it would be fixed in 30 mins and it was. Working well since then. Quick and easy.

Ne
Review №82

Repaired my phone (screen replacement) and happily answered all my questions. They were fast, friendly, delivered a high quality service.

We
Review №83

Brought my MacBook back from the dead. Super grateful. Thank you!

Gr
Review №84

I was greeted by a very courteous and knowledgeable tech. Got my iPhone fixed in 40 minutes, for a reasonable fees.

Jo
Review №85

They were all very helpful. Walked us through as issues arose and worked with us because unfortunately we were returning customers due to another phone break. Hate to break our phones but happy to work with these guys to get our devices back up and running. Can we go back to plastic screens again please ?? 😂

Je
Review №86

Knowledgeable and helpful, the broke my screen in the process of fixing my charge port but they fixed it for free plus a 90 day warranty. All around good work

da
Review №87

Great customer service. They greet you when you walk in, and let you tell your tale. Im sure they can just grab your phone and figure it out, but over the course of the 20 min I was there. They let every client tell their long winded story that ends with, and then I dropped my phone.. Including me. the price to fix my LED (not my screen) was way better than the price of a deductible on my insurance. So I chilled for 20 min then they handed me back my like new IPhone... I got a discount since I am with Verizon. Highly recommend this location.

kh
Review №88

Not sure who I talked to on the phone but VERY helpful.. I didn’t even go in to get my phone repaired or anything like that, just on the phone 👍🏼👍🏼

Ch
Review №89

Friendly and professional, fixed the issue quickly.

Mi
Review №90

Bad customer service at this location.

Ke
Review №91

This place botched my screen replacement. I have a bunch of dead pixels in the top left of my screen now. They offered to re-do it but with a long delay because they had to order the part. Hard to believe they ran out of screen replacements for one of the most popular phones in the US, but there it is. I had to pass on the offer due to time constraints, so now Im stuck with a broken display.

Na
Review №92

I thought my Samsung GS4 would never work again after it was in the pool for over 5 minutes. They had it fixed within a few hours. I am so grateful!!

Dy
Review №93

The guys there are awesome! Took in an iPad to fix the home button, unfortunately they shattered the screen and took full responsibility! Highly recommend

Ju
Review №94

Speedy service and fair prices

Ge
Review №95

Came in with a shattered iPhone 6, left with a perfectly working iPhone 6 a few minutes later. The technician was friendly and cordial. Great experience ,would recommend.

Wi
Review №96

Prompt and polite service. They checked out my phone and gave me some tips to improve battery life.

Se
Review №97

Brian was friendly and professional and made an annoying task pleasant and fun. He even took a few minutes to link my new phone to my car bluetooth.

Ty
Review №98

Quick and easy. Phone is good as new. Thanks!

Da
Review №99

Great customer service.

Do
Review №100

Fast when it counted. Thank you.

Information
26 Photos
100 Comments
4.5 Rating
  • Address:5261 West, Rosecrans Ave, Hawthorne, CA 90250, United States
  • Site:https://www.ubreakifix.com/
  • Phone:+1 310-616-3170
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:12–5pm
  • Sunday:10am–7pm
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