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Holmes Auto Detailing
2110 Washington St, Hanover, MA 02339, United States
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A
Review №1

Was able to make a convenient appointment. Dropped vehicle off at 2pm and was ready by end of day. They did an amazing job!!! The inside of my vehicle looks brand new again. Pricing is very reasonable for the level of work performed.I will be bringing my other two vehicle in for full details.

ro
Review №2

Fantastic service. Price seem high ??? You basically get a brand new looking interior and shine on ur vehicle you wont believe... Price is great...Trust me

La
Review №3

You can always tell when a car has been waxed by the water beading when it gets wet. I had my SUV detailed at Holmes & noticed the rood didn’t bead like the rest of the car after a rain storm. Although I paid the full price, It appears, the roof was never waxed. Not happy about it, especially at the cost of the service.

vi
Review №4

Service excellent , great prices too , my car looks better them I got it from the dealership

Fr
Review №5

Fantastic job!!! Vehicle looked like show room quality.. highly recommend, staff were also great..

Ch
Review №6

LFF....... Detailing AutomobilesIve had this car for 12 years nice car nice convertible everything you could ask any which way I just left Holmes Auto detailing company my vehicle needed some drastic TLC ok by meI thought my dashboard, console. Was all black but its actually midnight blue like the outside of the carwhat anyone says that is called cleaning and detailing elbow scrubbing

Ki
Review №7

Amazing shop. My car looked so beautiful after a full detail. They even got the scratches out of my white car! Amazing people!!!! Definitely going back

Mi
Review №8

Terrible detail!! My truck smelled like cigarettes and found ashes under my floor mats! Waste of money

Am
Review №9

I had a Groupon and did not receive less service! They answered my emails almost immediately, my car looked and smelled like new inside and out. They made picking up and dropping off the car easily. Would recommend!

Sh
Review №10

These guys do a great job with cars. I live nearby and see the cars go in dirty and come out shining.

Er
Review №11

Paid for platinum interior and exterior cleaning. Picked up car and was not impressed at all. You would have thought i paid for an express light cleanup even tho the platinum detailing was valued over 200 bucks. Not worth the money as the car still had dirt and hair. I should have just spent time myself cleaning it on the weekend because I could have done a better job.

Ke
Review №12

They got me in and out the same day. The interior of my car looks brand new. They did a great job. Thank you. I will recommend to my customers and friends.

Sh
Review №13

I thought the stains on my seats were a lost cause but to my suprise they did an amazing job getting them out! My car looks new again! Excellent job!

El
Review №14

Holmes Auto Detailing did a beautiful job cleaning my car! The staff is tres professional & polite. I will be back ⭐️

Ma
Review №15

I usually dont write reviews but after reading some of the negative reviews I thought it was necessary. I have been to Holmes Auto Detailing a few times now having, window tint, remote starter and detailing done. I was always met by courteous staff that explained the process from start to finish, very clean waiting area and WIFI access. When my vehicle was completed I left very happy and have recommended their services to many people.

Je
Review №16

This place is a joke. They advertise they never cut corners , that they will make your car look and feel brand new, and that every job is unique and professional as if you took it to a dealership. Dirt was still left all inside and out of my car! Spent over 200 dollars and to revive my car back they way I did was unacceptable. Reached out to the owner and he told me there was noting he could do. Please don’t waste your time or money on this place . You will regret it like me.

Ti
Review №17

Top notch job! Car looks like it just rolled out of the dealership.

An
Review №18

Had my car detailed there for the first time. Very thorough and a fantastic experience. I picked up my car and it was like getting a new car, on the inside and out! Would definitely recommend them as well as use them in the future. Only reason why I gave 4 stars is because they do need a secretary as it is hard getting ahold of someone, you may have to call a few times before you get an actual person and not the machine.

Li
Review №19

Took my boyfriends car here as a surprise Fathers Day gift after receiving a special offer in their email newsletter. Not only was Holmes Auto Detailing accommodating when I was secretly trying to get this done without my boyfriend knowing, but they also did a fantastic job. It looks like a brand new car!

Ja
Review №20

I went with a groupon that cost me $101.00 for intel/extre trouble job they said the would include my headlights never did. There was still finger prints on the viser. I own a volkswagan beetle. Oh ya payed an addition $59.99 I will not recommend.99

Ro
Review №21

I had Holmes detail my car today and it looks great, just like a new car. They were prompt and courteous and did an excellent job. I would highly recommend them.

Am
Review №22

Very nicely cleaned car...I was amazed to see nearly no dirt inside on carpets...seats cleaning was not perfect but still very good...

Pa
Review №23

Great experience! Will definitely be going back for my next detailing.

Bu
Review №24

Excellent service Great staff

wa
Review №25

You get what you pay for. Really not a detail cleaning from my experience. Far from it. Did not provide a good detail cleaning basically a car wash and interior vacuum and wipe down interior with this oily solution that was wiped on and left this oily film so much so that if you put your finger on it you will be able to see your fingerprint in the oil smear. Wheel still had remains of brake dust that you could wipe it off with your fingertip. I notice my brake pad was missing when I got home and call they said it fell off and put back on. I found it under the rug and rubber mat.Save your $89.00 and find another provider.I must say the staff was friendly and courteous though.

Ke
Review №26

Had a car leased and with a toddler, the car was an absolute mess and when I got it back it looked like a brand new car. Amazing detailing job!!!

Ry
Review №27

My boyfriend got his car done and I could have done a better job doing it myself ! Dirty rims, crumbs in seat and much more. I was beside myself.

Ha
Review №28

They did a good job but they are busy and I would love to see them offering discounts for a returning customer.زينين بس شوية غالين واتمنى لو ينطون بعد خصم للي يرجع الهم .I think I will go back there again if I get a reduced price.

Fe
Review №29

I used their service for a remote starter and they did a excellent work on my car!

Ge
Review №30

While refinishing the North Scituate Train Canopy, a vehicle was oversprayed with paint near the work area, Holmes Auto Detailing impressed the vehicle owner so much so that she will be using them again and referring them to everyone she knows! Thank you again Holmes Auto Detailing!

Pa
Review №31

Great job. On schedule. Clean waiting area.

An
Review №32

This is my honest review. I purchased the Holmes Auto Detailing groupon on 1/24/17 for my minivan. The groupon was for a complete detail (interior and exterior) advertised on Holmes website for $225. Off course, I thought I was getting a great deal until after they completed the detail. In my honest opinion, they perhaps tried to do a good job, but at the end it was not a good job done. The outside looked the same as when I brought the vehicle in; I cannot say for sure they detailed the outside. The inside was cleaner then when I brought the car to them, but it was still dirty. It needed to be vacuumed again and there were some parts in the car that were still dirty. See pictures taken at the location right after the service was completed. As I pointed out to the detailer, what I seen, he took offense and stated, I knew you were going to complain. Interesting. We then exchanged some unfriendly words. I was surprised at how the detailer guy came at me; In my experience, that was bad customer service. I would have been happy to pay $40 - $50 for the service completed. In my opinion, it was honestly not worth more than that. One more statement from the detailer that caught my attention; When I pointed out the uncleanness in the car, I stated, this is a $225 complete service? He replied, you paid only $98. I will allow you to make your own conclusion, based on his statement. I thought I was getting a $225 complete detail deal for $98, but it was far from that. Worse, in my opinion , it was worth $40 - $50. I understand that others will have a good experience, but this was my honest bad experience. Will not go back or recommend, unless I hear from the business owner and...

Da
Review №33

I almost never write these things, but I had the worst customer experience with these people ever.I called to see if I could get a detail last minute using a groupon--it was a gamble, but I was moving out-of-state. (Yeah, I know, Groupons shouldnt expect great service, but I went in with low expectations, so hear me out)Holmes Auto Detailing said they werent sure they could get my car detailed via groupon --they were booking a month later, but would call me back to see if they could work something. I was expecting it to be a no-go but hey it was worth a shot, right?Ten minutes later Holmes called back said that they could squeeze me in the following week, just drop my car off the night before, drop the key in the slot, and theyd detail it for me. (Awesome--big tip coming your way!)So thats what I did--three days before Im moving I dropped off my car with a note of thanks and my number should they have any questions.Then everything went sideways.I didnt hear from them all day. Called twice but got a voicemail that they were in the shop or with a customer. The second time I called, an hour before they closed, I left a voicemail asking for a status and for them to call me back.No call back.I got a ride over to their shop ten minutes before they were supposed to close. The shop was dark and my vehicle was untouched.So now I have been without a car for a full day, none of the detail job had been done, and no one had called me back.*Then* I notice a *different* number on one of the signs for the business on the building. I call that and get the owners cell phone. The owner tells me that he told one of his employees to call me back and cancel because they only do late-night jobs for full-paying customers, not groupon customer.That cancellation call never happened--no voicemail or caller ID on my cell--the only number they had.OK, I understand that groupons are considered lower class, and I cant expect great customer service, but there are issues at this business.Why did Holmes Auto schedule the detail job knowing it was a groupon code when we booked it?Why didnt the Holmes Auto Detail person who was in that day call the number on the key fob that said questions? call: # when there was an unscheduled vehicle there and a key?Why did I have to come to the Holmes Auto (which was closed early) and call a separate number to get back my vehicle?Honestly probably the worst customer experience ever. I could give the groupon to another person to use it for a detail, but Holmes doesnt deserve the business or referrals.

KJ
Review №34

Excellent and outstanding work.

te
Review №35

Excellent, friendly, and professional

Ca
Review №36

Nice Business

Pa
Review №37

Ok

Information
26 Photos
37 Comments
3.8 Rating
  • Address:2110 Washington St, Hanover, MA 02339, United States
  • Site:http://www.holmesautodetailing.com/
  • Phone:+1 781-871-0807
Categories
  • Car detailing service
  • Auto body shop
Working hours
  • Monday:8:30am–4:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–4:30pm
  • Saturday:9am–2pm
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
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