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Waynes Garage & Towing LLC
1998 Pleasant Ave, Hamilton, OH 45015, United States
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Ni
Review №1

Extremely professional. Cost was not horrible. The driver that met us talked and was extremely nice. If you have towing needs please call these guys.

Br
Review №2

Fantastic place to get any vehicle worked on. Family owned and operated, hard working and only suggest items to repair that actually need to be repaired. I recommend taking all of your vehicles here, domestic and imports!

Sa
Review №3

I love Waynes Garage they are the best and the people that work there are awesome and hard working. I have been going to Waynes Garage for almost ten years ❤️

Ja
Review №4

Excellent service, went above and beyond. Had went over some different car troubles I’ve had over the last few weeks and they were on it! Keep up the great work 👍👍

Do
Review №5

Best repair shop in the area! We have had our cars worked on there for 20 years. Just had our last service before moving to Tennessee. We will miss you all!

Ni
Review №6

I recently had Wayne’s replace the brakes on my Passat. Their price was great along with excellent service. I have also used them a few times for towing. Their trucks are 5 star and their drivers are very professional. I would highly recommend Wayne’s for any services they provide.

To
Review №7

I have used Waynes for years. First time I ever needed them they sent a wrecker to me on a Sunday afternoon and was able to repair my vehicle On Monday the very next day. Ever since I found them they have been nothing but good to me. From transmissions to batteries to suspension to air-conditioning To whatever else I have needed they have always come through and done an A+ professional job. As the owner of an electrical Company I am satisfied both with my company needs and personal needs. If you need a garage that you can trust to be fair to be honest and care about you this is the garage for you.

Ty
Review №8

These guys helped me out so much. And gave me such a great deal better than the chains wanted for the work.

Su
Review №9

Got car worked on againEnded up doing a great job

Te
Review №10

Very professional service that helped me turn a terrible situation into an easy bump in the road. Everyone at Waynes that I talked to was helpful and knowledgeable. Tow driver even saved me from getting hit by a car. Thanks so much.

Be
Review №11

They replaced the fuel pump, I had previously left a bad review but it was a misunderstanding on both me and them totally not their fault but when we cleared up the issue it was done quicker than I expected I will use them again if ever needed.

Al
Review №12

I didn’t use them but honestly if they plan to have their businesses name on the truck it’s probably best to not drive so fast to where they have to swerve into the other lane to avoid an accident. I was driving in front of your truck and if you didn’t swerve into the other lane I wouldn’t have a working car any longer. The light was red ahead of me....pay more attention.

Sh
Review №13

Came right away to get us repairing our truck great job guys

Br
Review №14

The employees are always professional and kind. I have had no problem getting an appointment that is convenient for me. My vehicle has always been fixed correctly the first time. Honest and fairly priced. If another trouble is noted, you will be advise you and let you know what needs to be done to fix the problem. I am a very satisfied customer and will continue to have my car repaired here at Waynes Garage. I have had them tow my car as well. I highly recommend this shop!

Ga
Review №15

Waynes fixed my car in one day no problems at all...very nice people and very fair in what they charged me....went above and beyond to find parts. Awesome place if u need your car fixed.

Le
Review №16

The cost is way too high and out of my price range I lost my motorcycle because of this

Ca
Review №17

Great place to have your car work on. Excellent customer service.

Ru
Review №18

As a repeat customer of Waynes with an out of production car, I have always found them to be courteous, honest, and determined to provide great service. They go the extra mile with respect for the customer needs and preferences while evaluating and fixing problems. Guaranteed repairs and the best tow service around. Thanks Cindy and crew for reliable, trustworthy service every time.

Do
Review №19

Great place, vehicle done quickly by local folks, not a national chain. Ill be back

Ca
Review №20

Great people, and service! Will do service work for you by appointments always willing to help out

Je
Review №21

Outstanding service. Price was more than reasonable.

ba
Review №22

Wont go anywhere else. Trust the mechanics to do a good job.

Bi
Review №23

Awesome team awesome everything!!! 15 out of 10

An
Review №24

I needed service in Trenton Ohio, and I didnt have to wait long , would have gave higher score, but, really cannot state something if no copy of some kind of proof.

An
Review №25

Only place I take my cars for service. This place is honest and doesnt try to oversell you like so many other shops do. Try them out and youll appreciate them as much as I do to keep my cars running reliably.

Pa
Review №26

Professionals,First thing I noticed was how clean it was. The staff was quick and courteous.

Sh
Review №27

Always a great experience, friendly and efficient, Best independently owned garage that Ive been to. Anything that Ive needed fixed from a broken door to shocks and then some, Waynes Garage has been able to take care of my vehicles needs!

Wi
Review №28

Took my truck in for air conditioning not working and they found the inside of my steer tires were showing cords thank God for that cause I sure would have found out when I was on the road great repair place they tell you the truth not many places like Waynes garage that you can trust today

He
Review №29

Soras is better

Ra
Review №30

Even with the situation that brought my car in their they still treated me great. They went above and beyond what they had to do.

Kr
Review №31

Very nice, professional, and fast! I was on a time constraint and they were easily able to accommodate! Plus the price was very fair!

Th
Review №32

I just had THE most positive experience at a garage EVER. I have been taken by SO many different garages it is depressing. Thank God I did not give up. This is the garage to go to for honesty and above and beyond help when you need it. It is also the first time I have ever gone online and checked to see what parts and service would cost on something and I feel like I cheated them because I paid a third of what it said it should have cost. I FINALLY have a trusted place for my car issues. Thank you EVER so much and God Bless you all from the bottom of my heart.

Ke
Review №33

Its great to walk into a business that treats you like Norm! The ole boys come in for coffee and start talking to you about whats going on with your vehicle. The work that has been performed on my 03 GMC Serria shows why Im still driving it with 240k miles on it. Huge thanks to Wayne, Jr, and the rest of the mechanics for keeping me on the road!!!

Am
Review №34

I have been using Waynes Garage & Towing for years! They are prompt and provide excellent service! I recommend them to all my friends and family. You wont be disappointed.

Jo
Review №35

Very polite and informative!

ji
Review №36

Great place and great people.

Ni
Review №37

Did a tow was charged 75.00 was fair! Fast and nice new equipment. Tax is added just in case you need to know so it wasn’t a flat fee! Nice gentleman came out!

Kr
Review №38

Took my truck there to get fix because it kept cutting off when I would start it up. Got charge of $600 and it still does the exact same thing. My problem wasnt fixed. I wont go back there.

ma
Review №39

They say when it rains, it poors. Luckily the group at Waynes is there! I have multiple cars in the family having issues and I know they will be taken care of properly and quickly here at Waynes! God love em!

an
Review №40

Nice guys. I pulled in, concerned about a check engine light. They ran a diagnostic right then, to determine if it was safe to drive. When I asked what I owed, they said no charge. Very polite, even though they were so busy!

Ma
Review №41

Good place to have your car repaired

Ro
Review №42

Waynes Garage = The Chick-fil-A of Car repair shops! Let me tell you why:I dont drive around worrying in the back of my mind about the What ifs any more. I drive around knowing that if a What if happens to my car - I have Waynes.I do NOT leave reviews. This is my first ever…but that being said: If you are in the butler county area please save yourself time, money and a headache by taking every automobile need you have to Waynes. I want the single mothers, working young couples, the unknowingly deceived from other car repair places...anyone and every one who needs to have work done - I want them to have the same experience I do.This small family business provides an experience that makes you understand what a true small, family ran, customer focused business should be.From the second you walk in, you are greeted by a welcoming, smiling face (usually Cindy or Brandon). They will never tell you that you need something that you dont. They are upfront about the costs (always provide a pretty darn close to exact estimate) BEFORE they do the work.When you call ahead of time to just ask questions you will always be greeted with a welcoming voice that truly sounds as if they CARE and WANT to be talking to you. They will give you an exact day that they can do the work you are needing and even offer the ability to drop off your car or even pick it up after hours (such a glorious perk for those of us who sometimes get stuck at work past their business hours).Not only do they do the job, but they are the first place I have ever been that EVERY SINGLE TIME I get work done - the work is done right the first time and the problem is resolved.Aren’t buying it? Listen to this:I am not the most wealthy guy, not the most educated, and dont drive the nicest vehicles (refuse to have a car payment). I am newly married (2 years in September!), am trying to save money to buy a house and start a family. We are frugileeee (or Cheap? Haha)When my transmission went out 5 months ago that example about the transmission - well, that is exactly what happened. They told me all of my options. They didnt rush me while I slept on it and talked to my Wife about our options. When I decided to just walk away from the car - they werent upset, mad but instead, they were understanding, caring and even gave me a way to get rid of the car.The extra mile didnt stop there. Brandon had checked out a Honda Pilot they had on their lot - and thought about keeping it for himself. When he learned that I was without a car - Brandon said Hey, what do you think about that Pilot?. So without hesitation, they offered to sell it to me to help me out. Not only did this meet my need of a vehicle, but they offered it to me for what they knew I was looking to spend on a car, despite being able to get a decent amount more if they posted it online.You see - all of those things about me, my needs, my goals, etc... well the staff at Waynes has gotten to know those things. They care. They work hard. They charge fairly. They never disappoint and I always leave feeling valued. That above all else is why I recommend Waynes to anyone who needs ANYTHING related to a car repair. Go to Waynes if you want to feel valued, to feel like you are a part of the family - even if its for the 5 minutes youre talking to Cindy on the phone to set up an appointment, the 3 minutes youre getting paid out and your keys, or the 4 minutes that they walk you back to give a look at the leak you didnt know you had while the car is on the lift...you will feel like you belong.If 1 person reads this and goes to Waynes - this review will be successful. Not because I want them to get more business (which I do!) but because 1 more person in this world will know what it feels like to walk into a business a customer and walk out feeling like a valued part of the family.

Ly
Review №43

Awesome group of mechanics!! Very straight forward and they never entice you to buy more then what you need. Very dedicated and thorough!!

br
Review №44

Honest, straight forward shop, would recommend to anyone.

Ni
Review №45

Always fast and reliable work. Quality parts and service.

Jo
Review №46

Very impressed with the service at Waynes! My insurance company had scheduled a tow truck (not from Waynes, from another local towing company) and the driver arrived later than expected. I was not able to make it to Waynes before closing, but the staff that was still there when I arrived was very helpful and took my information down anyway.I received a call detailing the issue by noon the following day. Waynes had the problem fixed and my car ready within two hours of my callback. I will definitely be coming back for any future work on my vehicles. Thanks again!

Ja
Review №47

They were easy to deal with they helped us out alot with our friends car

MR
Review №48

Im gonna go out on. Limb and Change this up and good discussion with. Guy at Waynes changed my view on situation trulyIsnt Waynes fault the police could of helped on this they did just offer some remarkable stuff to help me truly blessed for thatOur familys luck has been down lately and I do apologize for recently bad mouthing a great place thanks guys. IllJust let it go and deal with the loss like everything else and well hopefully something happens. Better for me again apologies not ur faults.Never did receive a handout in my life not once obstacles just gonna keep living the the dream and jump this one next . Hopefully a miracle happens need one haha

jo
Review №49

Great place to get your car worked on in Hamilton, Ohio. Friendly and knowledgeable folks.

Ut
Review №50

Awesome customer service!! Friendly staff fast reliable repairs at a fair price. I highly recommend Waynes Garage.

J
Review №51

Great service and affordable prices. You wont be disappointed 👍👍

Da
Review №52

Very nice customer service. The place is extremely clean. I will continue to go there.Just had some work done on my Jeep. Really happy with the entire experience. Great people and great customer service once again.

Sc
Review №53

Great place for all your automotive needs very friendly and noligable

Sh
Review №54

Had my transmission go out on the way to work one day and didnt know who to call. I found Waynes Garage online and noticed they did transmission repair and also towing. They were there in under 20 minutes and got my vehicle right into the shop. Turns out my vehicle didnt need a transmission it was an axle. I feel really lucky to find an honest shop to tell me its a simple fix and not always the more expensive one. Thank you staff at Waynes!!

Ju
Review №55

I do not like towing people that over charge. They wanted 100 bucks for 3.7 miles totow my car. Do yall think thats a fare price for the distance. I gotta buddy that charges 50!Eagle towing is beast an best!

Me
Review №56

Ive used their towing service in the past without any problems. Used them today, and when they dropped the car off at the house and came to the door for payment, my 19 year old son went to door to take care of it. My son came back in the house and commented on how nice the guy was.... seemed very genuine were the words he used. Glad Im giving them my business!

Er
Review №57

My dad has been going to them for years and recommend Waynes Garage when i needed my engine replaced. They did a great job and very friendly people. Definitely coming back for all my car needs in the future.

st
Review №58

Nice ppl willing to go the extra mile

A
Review №59

Very bad service. They did not fox my transmission like they said they did. Charged me $350 and I still had to take it to another mechanic to get it fixed right! Poor poor customer service and horrible quality work!

Br
Review №60

Best mechanic around honest people and if it gives you a piece of mind they have a contract with the Hamilton and Butler County Police Department so theyre not trying to nickel-and-dime anybody..

Se
Review №61

Very knowledgeable staff. Ive used Waynes for mechanical work as well as towing, they have always treated me fair. Very skilled mechanics and top of the line equipment.

Mi
Review №62

Waynes Garage is the very best. I had taken my vehicle to 2 other locations that could not correctly diagnose the problem I was having. Waynes correctly diagnosed the problem and repaired me car at a minimal charge. I will continue to use them for all my future repairs.P.S. They were very friendly and helpful as well!!!!

Du
Review №63

I took my car to these people and I loved the service I got from them. I had to get new tires, shocks, struts, brakes and all my normal routine maintenance. they are very reasonable people to work with and the prices are great, one of the most reasonable garages in town. I would recommend these people to anybody. Im not sure if the lady that gave a bad review is completely competent because this is truly one of the best garages in town with the quality of service they perform and the prices of the services. I know for a fact that they give you a 6 month warranty on engine repairs after that its on your part just like with everything else you buy, in 14 months there is no telling what all you as the driver has done to your vehicle. My question is have you done normal routine maintenance to help keep the car running. what kind of engine did you buy new or used? If it is a new one then they usually have a even better warranty on them, if you bought a used engine well then thats a chance on you are taking on your part.

Ja
Review №64

I know these guys thats why I have em 5 stars

Ja
Review №65

The friendliest employees, very clean shop. They do a great job for all your car needs.

Da
Review №66

Ive been there a few times and everything they have fixed, they dod good. They will even work with you on doing it as cheaply as possible.

Cr
Review №67

The staff are very friendly and professional. Management is very responsive and its clear that the operation is a team effort. Its obvious that they love what they do. Plus, they have the best coffee in town!

Ba
Review №68

Top notch service, reasonable prices. Just like family when you have your work done. Highly recommended!

Ta
Review №69

I utilized Waynes Garage & Towing for the first time last week. I received wonderful customer service from my initial phone call until I drove my car off their property. They are a great business and I was so proud to patronize this small business. They were fair and honest and Im afraid those things are more and more rare these days. Thank you Waynes Garage for all of your work.

Mi
Review №70

Absolutley the best in town!

Ry
Review №71

Great People Great Service!

Je
Review №72

Fast response, friendly service, and fair pricing! Thanks for the safe tow.

de
Review №73

Had oil pressure senor replaced. Great service, extremely friendly and knowledgeable. Will be back. 10/10

Di
Review №74

Wonderful people to do business with! Highly recommend!

Mi
Review №75

I wanted my car towed today because my alternator went out and they gave me an estimate of $150 to take my car from Middletown Ohio to Fairfield Ohio, to be more specific the drive would have been 24 minutes (15.9 miles) from my house to my mechanic. Shouldnt have cost that much at all, thats ridiculous smh

Ki
Review №76

Everyone there is very considerate, they are very efficient at fixing cars.

Co
Review №77

Cheaper, faster, more reliable than big name shops. Towed my car fixed it and had it back to me the same day👍🏼

Br
Review №78

Quick, friendly service. Friendly driver.

Ke
Review №79

Family owned and operated business. Great people that do great work .

Mi
Review №80

Dependable service, great atmosphere, qualified mechanics and tow drivers, competitive pricing, and they stand behind their work. Have never left there disappointed.

De
Review №81

I have never had a car issue that they didnt fix promptly and toy satisfaction.

Wh
Review №82

Great people and great service I feel comfortable recommending this place to every fair pricing too...

Ty
Review №83

Waynes Garage is the best place in Hamilton to get your car fixed. Their very helpful and honest staff have always provided me with speedy and efficient repairs.

Mi
Review №84

Always great service and friendly service.

De
Review №85

Sometime they give you hard time

Ca
Review №86

Great place and very busy.

G.
Review №87

Great service, no dealership prices !!

ch
Review №88

Had a transmission installed, works perfect. I would highly recommend Waynes Garage for any auto repair.

Ke
Review №89

Good service but took a little long to get my car back

Te
Review №90

Good people who care about getting the work done right. Not my first visit here and sure Ill be back.👍

ja
Review №91

Towed me out of a mud pit and took me home too. such nice people and told some funny storys on the way

Da
Review №92

Great work, dependable, good customer service, fair prices!

Ra
Review №93

Had the same repair priced at a competitor and it was over $100 than Waynes. Undeniably great customer service You can bet that I will go there again.

Ra
Review №94

I been going to Waynes for years for tires ,engine repairs all of my auto needs.They have great service in short time and good prices.

Jo
Review №95

Cindy is such a pleasure to work with, absolutely great people.

No
Review №96

Top notch service, quick turn around, highly recommend

Jo
Review №97

Good and very professional drivers and owners.

Te
Review №98

Flat tire on a Friday at 4:00 in 95 degree weather and Waynes took care of me!

Ja
Review №99

Great shop....excellent customer service.

La
Review №100

Personal answered all questions in an understandable way

Information
32 Photos
100 Comments
4.6 Rating
  • Address:1998 Pleasant Ave, Hamilton, OH 45015, United States
  • Site:http://www.waynesgarageandtowing.com/
  • Phone:+1 513-896-5995
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto spring shop
  • Auto wrecker
  • Brake shop
  • Mechanic
  • Tire shop
  • Towing service
  • Transmission shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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