user
B & D Auto Sales and Service
1947 Alpine Ave NW, Grand Rapids, MI 49504, United States
Appearance

Comments
Ak
Review №1

Our car buying experience was made great by David! He was very helpful, friendly and straightforward. He helped through the whole process, and made sure we were well taken care of! After buying our vehicle we had an oil leak and the team here took care of it and got us back on the road quickly!

Na
Review №2

The only reason I left one star is cause I couldnt leave a review without it, my experience here was not gd at all, I had my Toyota RAV4 worked on by Patrick Reeder, he did some rear end work, my shocks were both fine when I went in, I was driving back home and one of the shocks broke off, also the stabilizer link was installed and the boot blew out on it because he over greased it, I took it back and he lied and said he told me about the shock, which he did not, the Toyota dealership told me the boot was blown. I am not happy at all. Do not take your car to get repairs here, very shady people.

D
Review №3

David facilitated a sale to us from 2hrs away. Great experience and the vehicle we purchased was a great deal. I am so thankful to David for working with us and setting a high standard in his transactions. We have a vehicle that will safely transport our family around for years to come at a great price.I highly reccomend B&D auto, for your nexr car purchase, they have integrity in what they do.

Su
Review №4

My husband bought me a Honda Pilot from here great service. I love the vehicle 😍 not a week after I bought it the alinator went out they came to my house picked up fixed no charge. Absolutely 💯would purchase again from them.

Be
Review №5

Very integral, family owned and operated outfit. Truly represent what a used vehicle and service shop should be.We were hesitant to purchase a company work vehicle from another town (came up from Kalamazoo) but the price was perfect. Staff was honest and transparent with everything. Brought the vehicle to our local mechanic after purchase to verify everything was in good working condition as well as the repairs that B&D performed. He reported it was in great operating order and everything the service shop stated was serviced/replaced had indeed been done and done well with quality parts. Strongly recommend if you need either service work done or looking for a new to you vehicle.

Ba
Review №6

Reliable cars , great prices , and excellent salesmen.I have bought 3 cars here.😊

Be
Review №7

I can’t speak for their service department but sales was a delight to work with. I just bought a Subaru Legacy here and Dave was extremely knowledgeable, answered every little question and concern I had, I never felt pressured and he was up front about all costs, and even stayed 2 hours after closing to get loan approval and finish paperwork. I am very happy and will definitely go back to them for service but I feel confident my new vehicle won’t need anything done for a while. Dave was professional, courteous, and respectful every step of the way and I would absolutely come back here again.

Ky
Review №8

Ive purchased two vehicles from Dave in the last two years and will continue to do future business with his dealership. Trustworthy, professional and polite. Great place to check out if your in the market for apre-owned vehicle.

Sa
Review №9

Friendly staff and excellent service! Prices were fair and Ive had no issues with my vehicle since, would highly recommend!

ro
Review №10

Only place that I would buy a car in Grand Rapids. I recommend this place to everyone. You have my word on it. Go see Dave and of course,tell him I sent you.

Mi
Review №11

Mark was very helpful, listened to me as I explained the issue I had. Had my A/C replaced in no time. Very courteous and professional. I will definitely recommend this place to my friends..⭐⭐⭐⭐⭐

Pa
Review №12

Got a fantastic deal on an amazing Ford Edge and the salesperson was very polite and helpful.

Se
Review №13

They were kind and not pushy. All vehicles shown were clean inside and out. Very decent prices. Would recommend to anyone.

To
Review №14

What a pleasure to work with Dave. It was a super car-buying experience. I would definitely buy a car from them in the future. Check out B&D. So much better than the big dealerships.

B
Review №15

I had a great experience with B&D Auto Sales. Dave Sr. and Dave Jr. were both very friendly and helpful, and they made things so easy. I got an awesome car for a great price. Their entire inventory is top quality for a very fair price, and they do a great job offering the best deals out there! Take the time to check them out, youll definitely be glad you did. Id recommend them to anyone!

Ce
Review №16

I loved the service!! Very nice not pushy at all. I didnt even feel like I was talking with a car dealer, just a normal person trying to get me a car. Amazing cars too, reasonable prices.

Ch
Review №17

Awesome!

El
Review №18

I bought a Jeep from Dave about a month ago and it was by far one of the best deals I have gotten! They really take care of you and the prices are not over priced for the vehicles. I had a few questions once I bought my jeep and they let me come into the shop and helped fix a few things free of charge. I recommend going to B & D Auto Sales! GREAT EXPERIENCE

Er
Review №19

Excellent experience! It pays to deal locally with a locally owned small business. There was no hassle when it came time to talk price and every detail was laid out. No tricks or creepy sales associates, just local people who want to make sure you have a good experience.

Be
Review №20

The dealer experience is refreshingly different at B&D. Dave Jr. (owner) is a friendly and knowledgeable person who is very low pressure and mostly interested in helping answer your questions and get you on the road test driving vehicles. After visiting over 8 other well known (and large) dealerships in the area, B&Ds customer experience was far and away better than the rest. The purchasing process was easy and fast. I plan to return when its time for another car!

Ch
Review №21

I purchased a 2016 chevrolet silverado from this place. Super clean truck with a great price. It was everything they said the truck was and more. Extremely impressed with my experience. Friendly service without the pressure.

An
Review №22

Ive known the family owning the B & D Auto Sales for almost 35 years and love the way they do business. I needed a new vehicle and they had plenty to choose from in my price range. Took a few for a test drive and selected a newer, low mileage Ford Escape. Perfect transaction. Would recommend to friends and family without reservation.

j.
Review №23

These guys do an amazing job. I would recommend anyone to this dealership. They have very high standards for the cars that they sell and only sell cars they know will make customers happy. Great business!

Ro
Review №24

I purchased a Subaru Legacy (great car) from B & D Auto Sales. The whole experience was great, best experience Ive ever had with a car dealer. David (the owner) has proven to stand behind the vehicles he sells. I would recommend B & D to anyone looking for a good car at a fair price, sold by good people.

St
Review №25

It had been 10 years since I have bought a new vehicle. Needless to say I was a little hesitant on where to go and who to trust. B & D Auto are AWESOME!! They are very helpful and went above and beyond any of my expectations. I recommend this place to everyone looking for a trust worthy Dealership.

Mi
Review №26

This was my first time going to B&D Auto Sales, I was highly impressed with their work, their customer service all around respect for me and my vehicle. I would highly recommend them to anyone looking to buy a car or have your vehicle serviced a special shout-out to Dave and Patrick who made this experience so easy on me. Thanks again to B&D Auto an amazing shop and grear people. Mike M

Ja
Review №27

Had a great experience with these guys. They have a smaller lot with quality vehicles. Their value was spot on (if not a little better) and we couldnt be happier with our vehicle from them. There were no pressure tactics from Mark or JR, which is refreshing. Easy going, laid back, and upfront on any questions we had. I would absolutely recommend them.

AJ
Review №28

Walked around the lot for 20 minutes and then finally went inside to find the owner playing on his phone. Owner was extremely friendly saying how well they are doing on business and how quickly they sell cars. We took the car for a test drive and found things that we did not like about it. Upon return the owner asked how things went and when I listed the things we found he completely changed his attitude and made us feel like none of that was possible. He also low balled our trade in offer assuming that we would not do the research ourselves. Yesterday he said our trade in car would normally sell for 6-7,000. Today when I debated with him it magically came up to 11,000. Sleazy tactics trying to buy the car for as cheap as possible. I would not recommend this car lot to anyone.Edit:Never once did I swear during our conversation our “get irate”. Nice try at slander. Just more verification that I would not recommend buying from this car lot.

Jo
Review №29

Great people to work with. My wife and I purchased a 2012 minivan from B&D yesterday, and we will definitely be going back for our vehicle needs in the future. They have great prices on their inventory.We couldnt be more pleased with our experience.

An
Review №30

We purchased 2 vehicles - Subaru Legacy and Outback - from B & D.. The best car buying experience we have ever had!! David is extremely knowledgeable and listened to our wants/needs and made great recommendations to meet our expectations - he helped us find the right car rather than selling us a car. I highly recommend them to anyone looking for a used car!

Ro
Review №31

Superior customer service and great deals on new used cars.

Co
Review №32

Great service, great people. They made buying a car quick and easy. They gave me a good price too! I would definitely recommend buying from here.

Me
Review №33

We were looking for a car within a tight time crunch, due to totaling our car. We found B & D online and the cars looked decent. When we visited the lot, we were impressed with the customer service and value of the cars. The office is clean and the staff is friendly. Our own mechanic checked out the car before we purchased it, but was very impressed with the car overall. We will be telling friends to shop here and will check it out again when the need arises.

da
Review №34

Very clean and no pressure. Mark was super nice and helpful. Id definitely do business with them.

Ja
Review №35

Had a great experience finding my first car! David was very friendly and knowledgeable. I was able to get great financing and a reasonable price for my new vehicle. I would certainly recommend to a friend.

Pr
Review №36

Honest people with good information on the Cars. Reasonable prices. David answered all our queries with sound knowledge. Recently bought a Honda accord from them which is good.Nice dealer, I would like to go with them again in future.

Ka
Review №37

Just bought my first car yesterday from B & D and I couldnt have asked for a better experience. They were so professional and werent pushy like normal car salespeople. I highly recommend them and will definitely go back.

Li
Review №38

Great people to work with (kind and not pushy) and got a really good deal on my car. Looked at many used dealers and this by far had the most options that fit what I wanted. I would recommend B&D to anyone shopping for a new used car. 3rd car from them in my family, all of which are still running great!

Ca
Review №39

I did not end up purchasing a vehicle from B & D but had the pleasure of working with Dave. He was very up-front and honest. Not pushy whatsoever and very accommodating. Vehicles were priced very fairly.

Ch
Review №40

Clean, friendly and great place for a good used car. Got financed at 3% and it took about 15 minutes, very happy with my car too. Had it for a year and no problems.

Ca
Review №41

Just purchased my 4th car from this business over the past 10 Years. Great experience, no pressure, no pestering sales people making their quota. And, great cars. (The reason to give them a visit)

Na
Review №42

Great service! Walked in, I was asked a couple questions about what I needed in a vehicle. Test drove what Dave recommended and about an hour later was driving it home. I will be going back for future purchases. Thanks B&D!

Er
Review №43

Helpful staff and awesome inventory! Way better than going to a traditional dealership for a used car.

Da
Review №44

A good selection of used vehicles with standup service. When purchasing a vehicle, I needed a repair resolved shortly after purchase. They stood by it and covered the repair at their cost.

Sc
Review №45

Excellent transaction. Vehicle as described. Couldnt have went any better! Both guys are knowledgeable and great to deal with. Highly recommended

Be
Review №46

Very helpful, zero pressure! Nice selection even though they didnt have the vehicle I was specifically looking for.

Pe
Review №47

Dave Sr and David Jr were both wonderful to work with. I purchased a Honda CRV from B & D Auto. They made the whole experience stress free and pleasant. They took care of everything!

Si
Review №48

Dave was a pleasure to work with. He was very accommodating and helped me find the ideal car at a great price. I definitely recommend B & D.

Ty
Review №49

Very good customer service.1) Wasnt overtly pushy like you run into at most auto lots.2) Gave us a thirty day warrantee, since my mechanics is in a different town. And couldnt inspect the car for me.3) Offered to replace out battery; without being asked, when ours need a jump before we could test drive it. The battery did start having problems after we bought it and Dave replaced/installed a new battery at no cost to us.

HH
Review №50

This is a good place, just not in a popular location! Hard to pull in and check things out, if you do come across it you will be delighted.

Gu
Review №51

Great service and deals. We purchased an outback from this dealership in mint condition for the best price around.

Li
Review №52

B&D, a used car dealership with integrity. My family was treated fairly and I appreciate their honesty. Thanks B & D!

Jo
Review №53

They do Uber/Lyft inspections. Highly reccomend going here instead of Belle Tire. Quick. Efficient. Cheap. Also Fantastic Customer Service!!

St
Review №54

The employees here drive dangerously. Please stop endangering pedestrians and other drivers.

Li
Review №55

Dave and Mark sold me a great car, very happy about that and there service and they always have a smile and were happy to help.

Ch
Review №56

One of the most unprofessional experiences Ive ever had. Things were going well until I said I wanted to have the car inspected and the salesmans demeanor changed entirely. In essence he became completely uncooperative and said he would not hold the car as he previously said he would, even though I had the money for him. He slammed the car fax into his desk in front of my girlfriend and said that if I didnt trust him at face value I could leave.

Bi
Review №57

Nice cars, good prices and great service. Highly recommend.

Am
Review №58

Great customer service and amazing prices on cars. Definitely worth stopping in to look at their inventory!

Jo
Review №59

Excellent Dealership with nice cars on their lot.

Ma
Review №60

From now on I will only get my cars here!!! My mechanic was very impressed with the purchase I made for the price. Loving my new Camry!!!

Ja
Review №61

Great place for your used auto or truck needs.

Jo
Review №62

Do not buy a car from these men. I bought a car and 4 days after it was in the shop for a bad CV axle. Ok, no problem, Ill call them, they didnt know. I called them and e mailed and they totally ignored me. No phone call, no e mail. Also, the warranty they give with the car is a joke. My mechanic had to fight with the warranty company to get them to cover what the warranty says they will cover. At the end of the day, the money is coming out of my pocket. I have made 1 car payment on my car and I just received a bill for $500 for my $15,000 car I have had for just over a month. Save your time and money and go to a more reputable dealer. Yeah you heard me, David, I gave you my hard earned money and you screwed me over. Thanks buddy!BTW, Im sure you will respond with some long winded NON appology or willingness to take responsibility so let me save you the trouble. Your full of it.

Ja
Review №63

Purchased a car from B&D last year. No issues, great car, and great easy purchase. Thanks!

Mi
Review №64

Best price and cleanest car found here. Great guy to deal with.

Em
Review №65

Great service, reasonable pricing and work completed in a timely manner!

Ri
Review №66

Best Used Car Dealership in Town.

Da
Review №67

Great prices on quality cars. Good customer service.

Br
Review №68

Everyone there was great and worked with me well.

Je
Review №69

Great and friendly staff, great deals on used cars.

Vi
Review №70

Bought a honda civic in great condition. Very friendly salesmen and employees.

Da
Review №71

Great to work with as was the price.

Sh
Review №72

Was a great place to vist

er
Review №73

Dont buy a car here. I bought a car from these guys years ago and the transmission basically fell out of it about 45 days after I bought it. Of course, they said there was nothing they could do about it. Thanks for the junk B&D!

Jo
Review №74

Good service and friendly people

Cy
Review №75

Shady people! Bad customer service

Xi
Review №76

Untrustworthy!

Ja
Review №77

Used cars !

Information
7 Photos
77 Comments
4.5 Rating
  • Address:1947 Alpine Ave NW, Grand Rapids, MI 49504, United States
  • Site:http://www.bdautos.com/
  • Phone:+1 616-361-8614
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Offerings
  • Oil change:Yes
Similar organizations