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Verizon Authorized Retailer GoWireless
2424 US Hwy 6 & 50 #518, Grand Junction, CO 81505, United States
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Pa
Review №1

We had a great experience at the Go Wireless store in the Mesa Mall. Cie Cie did an excellent job in helping us order our iPhone 13, setting it up and explaining various options. Would recommend this store to family and friends.

Le
Review №2

Dylan went above and beyond! It is hard to find such phenomenal customer service these days. After breaking my phone, I realized how much I needed it for my job. I came in 30 minutes till close hoping to purchase a new phone and be on my way trying to figure out how to transfer the data from my busted phone to the new one. Dylan stayed at least an hour past close making sure I had everything I needed from my old phone as well as all the accessories I needed. He was very friendly and fun to talk to while my information transfered over. I have never had such a smooth transition with a new phone! This guy deserves a raise!

Sh
Review №3

They are very helpful. We couldnt get a hold of Verizon wireless they are worthless. David was very helpful and seem like the only person that anything g about your phone service.

Co
Review №4

Nate was a wonderful manager to work with and more than helpful! He was genuine and helped me find the best deal possible. 👍

St
Review №5

Dylan was awesome helping us - he demonstrated EXCELLENT customer service. I would HIGHLY recommend him and his store to anyone. Took his time helped us with data transfer (went well above and beyond most sales people). We very very impressed and made three purchases because of his commitment to customer service

Je
Review №6

Staff was good with helping get our new phone. Much better than the north ave location as far as time to process. 30-40 minutes here and over an hour at other stores in our experience.

Ma
Review №7

Nate is amazing!! Went over and beyond!!!

Sh
Review №8

This store was outstanding. Especially Dillion. He was excellent and spent the time with me to get my issue resolved. I am very appreciative.

Ca
Review №9

Mesa mall Verizon crew is outstanding, personally worked with David would recommend him and t he store to anyone that needs Verizon support!

Je
Review №10

Very nice service. Seemed to walk out satisfied, even with a phone in hand!

Sh
Review №11

One of the employees broke my charger in my phone, proceeded to try and pull it out with pliers and scratching the bottom. Finally after everyone in the store tried they took it over to phone medic who pulled it out with ease and told me my charger port was much slower and I would have to wiggle the charger for it to charge at all. In compensation they told me to drive across town to get a wireless charger and liquid glass screen protector. My phone was only maybe 2 weeks old.

Li
Review №12

Dylan was professional, courteous, friendly and knowledgeable and he went above and beyond helping us. Thanks, Dylan!

la
Review №13

Switched from At&t and has been nightmare. Do not go here?!?! Moved six lines and new phones Boone took 4.5 hours after our phones from At&t were cut off to get going. Our first bill was over $780!! All were the unlimited $30 a month, not one of the six lines were the same amount...one was $175, one was $124...etc. called and asked for help of course it was nothing they did wrong...Rory the manager on the second day finally took care of it was suppose together me credit for second month....couldnt fix first month. Second month here bill is still jacked cant get Boone or Mgr to call back. Go to Verizon store, they do not know what they are doing! Go anywhere but here!

Br
Review №14

They are awesome and have been a big help. Will keep going back to them

Ch
Review №15

Didnt have what we needed, but recommended another store that did.

As
Review №16

Nate with Go Wireless at the Mesa Mall location earned a loyal customer for life. I experienced, hands down, the best customer service from his team. Not only were my needs assessed they were fulfilled. I continued to receive follow up calls that were genuine and helpful. I am continuously impressed by the professionalism and sincerity of that store. Thank you for the best retail visit Ive had!!

Lu
Review №17

My experience with go wireless at Mesa mall was great. Ryan Price was excellent he provided me with everything I needed. He had great customer service exactly how a salesman should treat customers! I would recommend him in a heart beat. Great guy great service from Ryan Price!

To
Review №18

Great service. Rory did an excellent job. He communicated all the deals well, helped us make a better buying decision. Well done.

Gu
Review №19

Outstanding service AAA++++ The sales persons name was Rory I believe. The guy was very knowledgeable on anything my wife asked on how to use her new iPhone 11

Lo
Review №20

My daughters phone ran out of minutes when I tried to add a $10 card that we were unable to use because Verizon pay as you go, no longer support 3G phones. Adding the card did not add time to her phone. Verizon sent her a message saying to see the nearest store. The Mesa Mall was the closest store, Joseph helped us with tell us what to do even gave us the phone number to call. When I called there recording says the customer care rep can no longer take payments over the phone. So I had to go to the payment center but I was able to make the additional $20 without a problem and her phone was on. Pay as you go Verizons plans have changed, if you choose A $30 plan then that is what you must pay to get the phone working, I was unaware of this but thanks to Joseph in the mall I knew what happened.

Jo
Review №21

Rory was very professional and helpful!! I went in to get a new phone and he was very knowledgeable on every phone and helped me choose the right one.

Ti
Review №22

Dylan was the best guy who ever served us to

mi
Review №23

Great place

Ka
Review №24

I started my Black Friday Journey at the other Verizon store on 25 Rd. After being treated poorly and waiting for what seemed like an eternity I decided to leave and try the Verizon store by Target. They were pretty busy, as expected due to the holiday but I was still promptly greeted by the Store Manager Nate. All I needed to do was upgrade my husbands tablet and I was hoping to get a good deal because of the Black Friday hype I always see. Not only am I extremely pleased with the service I received but Nate was able to save me $10 a month on my bill, and the tablet was $50 cheaper than it was at the big Verizon store. Thank you Nate! I would give you 6 stars if I could!

Ka
Review №25

The staff here are very knowledgeable, friendly, and efficient. I had a great experience with Nathan, Patrick, and Jimmie. They all have a great sense of humor and are very personable. Go here to skip the long wait at some other stores and feel welcome and confident in your purchase. Thanks again!

Br
Review №26

Was traveling from California back to Colorado. Called Verizon twice and kept losing connection. Stopped at the location and Rory was able to reboot my phone!!! Was ready to get a new phone but he totally saved my day. Thak you!

Ca
Review №27

Had a bad experience at another Verizon store, and went into the mall to ask questions. Oh my gosh, Tommy was great! Very professional and extremely helpful. Went back again tonight and Rory answered my questions. Very knowledgeable young men. If you want great custom service, definitely go to the store in the mall.

Ka
Review №28

Very efficient and professional. There was no wait and they had a great selection of devices and accessories. Nathaniel was extremely knowledgeable about my plan and what upgrades and device would work for my situation. They took the time to customize my new device and answer all my questions. A great place for new devices and service after the sale.

De
Review №29

Dave was very helpful

Li
Review №30

Ryan and Rory were wonderful to work with! They made switching phones so easy and saved my sister and I money. They switched information to both of our phones while we continued shopping. Definitely will recommend them and keep going back to them!

No
Review №31

Really good service Dylan was super nice

Di
Review №32

I love this Store! I had great service by Rory. He got us the best deal in town and helped me move into my new phone with ease. I would recommend this store then any others! Great service!

Ka
Review №33

Ryan and Rory were fantastic! My sisters phone died so I decided to (finally) upgrade so she could have my old phone. They answered all my questions, got me a better plan and switched my info and my sisters while we shopped elsewhere. They were kind, courteous, very personable and made getting a new phone the easiest it has ever been for me.

Ke
Review №34

Outstandingly helpful!!!

Ca
Review №35

Will be shopping here instead of the corporate store on 25 road. Every employee I interacted with here was helpful, knowledgeable, and friendly. The manager Nate went above and beyond to help me. Thank you for the seamless transaction!

Di
Review №36

I came into this store to have some pictures retrieved from a very old out of service Verizon flip phone. Nathan was so professional & helpful. He listened to my sad story about how my son had died and the photos on the phone were of him & needed to be retrieved. He helped me & retrieved the photos & put them on my iPhone. He was so kind & professional. He was awesome! This store is now my favorite Verizon store in GJ.

Or
Review №37

These guys are awesome! Always get taken care of promptly with any of my cell phone or other wireless needs. Thank you :)

Gi
Review №38

Usually have great service here, this time, not so much. Took my note 8 in because the ear speaker for phone calls was blown. First I got the water damage inspection. My first question was isnt it water resistant for up to 3 meters then after that, the guy there told me the warranty was good so they will send me a new phone. However they had to keep the phone I was using. I asked when Id get the replacement phone, (this was a Friday by the way), he said tomorrow. I double checked with him again and said, so my replacement phone will be at my house TOMORROW he said yes it will be overnight. So I left. Saturday came and went. So did Sunday and Monday. So i called and they told me that the guy that helped me didnt know what he was doing, even though i watched him go to the manager behind the counter 3xs. And that i had to pay for overnight shipping. I didnt get my phone till Thursday. And it came without my stylus.. Not a terrible thing I guess, just inconvenience. Just hate getting the runaround.

Ca
Review №39

Needing a new phone and to talk to someone who knows what they are doing, Rory is the guy to see. Always giving the honest answers and finding the best fit for you.

St
Review №40

It was a wonderful experience working with Nathan at the Grand Junction mall store. He is gentleman all the way. You are lucky to have him as a part of your team. Thanks

Mi
Review №41

I bought a phone at the kiosk in this mall. I specifically told them that I did not want insurance and set up auto bill pay. Now almost a year later Im reviewing my bill and see that Ive been charged every month for insurance on my phone. Check your bill because they will just tack stuff on.

La
Review №42

Go Wireless Mesa Mall Grand Junction Colorado is the BEST! They always go beyond the call...thanks Nathan Courtney Ryan and the entire crew! So much better service than the 25 Rd. corporate store!

Mo
Review №43

Very helpful, great service

To
Review №44

Fast and extremely helpful, bought the new iPhone and was pleased with the service provided.

Tr
Review №45

Dave was helpful and understanding

Ph
Review №46

Rory explained every step so I feel really good about my purchase today. He was very nice and helpful.

Sc
Review №47

I upgraded my phone on Black Friday. I was helped by the Store Manager Nate, who was very patient and knowledgeable. He answered all my questions and I got a great deal on a phone.

kr
Review №48

The store manager Nate, was very helpful and took his time and answered all the questions my son was asking.

Mi
Review №49

Rory helped me fix a problem on my s10e when the camera wasnt working for certain apps. Only place I go to in town.

Gr
Review №50

Good service, dont like Verizons prices though

Jp
Review №51

Absolutely horrible. Screwed up my plan. After 4 months of dealing with Verizon after buying from this store, my plan is finally fixed. Will never be back. Would give a zero if possible.

Sh
Review №52

Rory nankervis is the best sales rep I have ever had the pleasure of dealing with. Thank you so much!

Ja
Review №53

Ryan was great! The staff at the mall store is amazing. Thanks for all the help!

Jo
Review №54

Patrick, did an awesome job helping me. Come see Mate of Patrick ....just come see the guys in Target Wing. Thanks guys. Josie

Ch
Review №55

Upgrade went quick and easy. Great people to work with. Thank you Nate!

Br
Review №56

The crew there are really knowledgeable, and make your cell phone shopping experience quick and easy!

Cr
Review №57

Rory was so helpful with our new phones, gave us his full attention, explained everything as it needed to be explained😁😁😁

Pa
Review №58

As usual, not overly well staffed. Count on a wait.

Cl
Review №59

Great customer service at this Verizon. Jimmy was patient and helpful.

Je
Review №60

Rorys Awesome!!👍😊

Ni
Review №61

Super helpful awsome experience

Ka
Review №62

Courtney, thank you for all your help with my husbands phone -speaker problem. We were taken care of today.

Ji
Review №63

Awesome, Ryan and his crew are the best around!

Ca
Review №64

Rory was super awesome, always will be back

Ma
Review №65

Awesome costumer service!.

ri
Review №66

Great customer service

Ro
Review №67

Great customer service

bo
Review №68

Rory was sick got me a dope tablit

Do
Review №69

Ryan has been so helpful,!

Go
Review №70

Nathan did a great job!!

Va
Review №71

Rory handled business.. got us in and out !!!

Th
Review №72

Rory is a cool dude

Da
Review №73

Excellent service!

St
Review №74

Great customer service!

Ty
Review №75

Employees are extremely helpful!

Ni
Review №76

Rory was awesome, thanks!

Ta
Review №77

I dont like verizon

Information
16 Photos
77 Comments
4.4 Rating
  • Address:2424 US Hwy 6 & 50 #518, Grand Junction, CO 81505, United States
  • Site:https://www.gowireless.com/stores/co/grand-junction/grand-junction-mesa-mall/?y_source=1_MzIyODE3OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 970-243-4045
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:11am–6pm
  • Sunday:10am–8pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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