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Creative Solutions Accounting & Tax Services
7942 W Bell Rd, Glendale, AZ 85308, United States
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Lo
Review №1

Creative Solutions was great! My startup company needed help with our accounting and Lisa was the person for the job! I would highly recommend her. Her prices are reasonable as well.

Sc
Review №2

Lisa is all professional all the way. Shes a polished diamond!

Ro
Review №3

When I came to Lisa to prepare my taxes this year, it was the first time I had ever used a private company for my taxes. I had used online tax programs and even some of the big names in the past but never felt I was getting great service. When I went to see Lisa for the first time, I was quite amazed. She asked me all sorts of questions about myself and my finances in order to receive all the tax benefits I could get. I was able to get tax credits that no tax software would ask me, and other tax season companies that lacked experienced staff to know about. Lisa was very friendly and knowledgeable to me and I now have a tax accountant I will be using for years to come. Thank you so much Lisa!Bob

Ro
Review №4

Creative Solutions has proven to be a long term solution for me. I moved to Phx from CA mid 2017 with complicated taxes and blew off processing until Oct 2018. Lisa was welcoming, patient and ensured I got here everything needed to maximize my refund. Same results while processing my 2018 taxes and Lisa consulted me on my new business start up questions at no charge. I look forward to a continued relationship with Creative Solutions.

Aa
Review №5

I would absolutely recommend Lisa for your tax and accounting needs. Not only does Lisa care about helping me and my business, but also takes the time to double check the details to do a better job. I know she gives back to the community, so its a pleasure for me to give her my business. Before I moved to Phoenix, I had the same accountant for 10 years so I was apprehensive with finding someone new but she is very professional and was able to transition me without any issues. I dont normally post reviews but I was so impressed I decided to take the time to recommend Lisa Hutchinson so that other people will have the same great experience as me.

Za
Review №6

Lisa at Creative Solutions Accounting is hands down the best Accountant and Tax lady, She is very reliable and knowledgeable and sweet. When you have Creative Solutions Accounting on your side, you can rest assure that your business is being taken care of in the most professional, reliable and Fair priced, Thank you Lisa for being such a big part of my company I highly recommend creative accounting For any business accounting or income tax related reasons she has taking care of my personal taxes and company taxes for years as well as my friends and family

Ja
Review №7

I first contacted Ms Lisa to do the book keeping and taxes for my small business in around may of 2016. I told he what i wanted to accomplish each month in regards to my books and i was assured that it would be no problem. She told me what the monthly charge would be ( $300) and for that i would get the books balanced, bank accounts reconciled, quick books up to date and a p& l statement at the beginning of each month. I also had her do my corporate taxes and payroll taxes. Fast forward to the 1st of October and almost non of the work happened except for Lisa getting her monthly fee. The books were not updated, Quick books entrys were never done, bank accounts were never reconciled, and the taxes that were filed were filed improperly, the one p&l statement i got from her was a joke. I have had to hire another accounting firm to take over my account and do what she failed to do and now i have had to pay twice. If there were a zero star option I would give it. I would not recommend this company to anyone. I would think twice before hiring this company!I came to you Lisa with a list of problems that i needed you to fix i made it very very clear that i wanted to to get my books in order and to do my monthly accounting. At no time did you tell me or ask me for more money. I simply asked you to do a job and in return i would pay you 300.00 dollars a month. After 5 months and a total of $3400 i got nothing in return. No statements, No balance sheets, No Quick Books Entry,s, No bank accounts reconciled.When someone pays for bookkeeping services it is reasonable to expect the work to be done by someone who has the knowledge, experience and time to handle your financial accounting so that you can rely on the outcome from the services take look at the photos sent by my new accountant stating that nothing was done correctly.Well Lisa i have all the bills you sent to me . Even though you erased all your email bills i still have hard copies and credit card transactions.As far as audits are concerned that is why I have hired a new licensed accounting firm to correctly file all the paper work that needs to be filed. As far as an audit goes i now have a professional firm that will handle all that for me.As far as lying, I have the records to back everything upYou have Issues Lisa. I simply complained about the lousy service I got from you ,as a consumer I have the right to do that. Every thing I said i can prove so dont push it. Take the bad review and learn from your mistake.

Hy
Review №8

We just move phoenix Phoenix and our 2014 taxes were a bit complicated. I was very happy with Lisa s understanding of tax law. She was very nice and personable. She was not rushed, and made me feel very comfortable!I sure I will have her do my taxes from now on as well! Its not easy finding a good accountant.

Ed
Review №9

Professional, great service. Lisa is very helpful and guided us through the entire process. I HIGHLY recommend her!

jo
Review №10

I hired Lisa after a big company did my IRS audit for me, they had me owing over 200,000.00 in taxes including penalties and Interest on a payment plan of 1500.00 a month for 7 years. I found Lisa what a god send after fixing all of our taxes we are getting money back now. All was accepted by the IRS and has made life so much easier for us. She truly cares about people. And charged us so much less than the big company.Thank you again Lisa, youre truly a blessing! 😊Warmly,LaToya & John

Ge
Review №11

Excellent service! Lisa is trustworthy and very professional. She goes above and beyond for her clients. HIGHLY RECOMMEND HER!

an
Review №12

Having been in a difficult and unforgiving situation with my taxes, Lisa came to the rescue, extremely professional and very personable. She addressed any questions and concerns that I had , and also gave me advice for the future, I can’t thank her enough, I am no longer living “under a rock” . She is top notch and I’ll recommend her to everyone I know, by far the best interaction I’ve had with a CPA and I’ll continue to use Lisa for all my tax needs.Anthony C

Zo
Review №13

Ive been working with Lisa for my business and personal taxes/accounting. She has been nothing but awesome! Always very punctual, informative and will tell you exactly how it is. If you need to change anything or do something different to improve your current position, she can do it all over it. Highly recommend her!!

sm
Review №14

Lisa,Thank you so much for all your help this tax season. I was very pleased with the savings you were able to find for me. You are definitely the most amicable and efficient accountant I have dealt with in years. I look forward to using your services in the future.

Ro
Review №15

I love working with Lisa and recommend her to my friends that need help with their accounting or taxes. I choose to work with people that live in the light and do good things in the world, and appreciate that Lisa does the same thing. Lisa doesnt rush me through the process and makes sure that I have everything that I need and goes above and beyond the make sure that I am happy.

Ev
Review №16

Creative Accounting is a super company to work with, they took care of my business taxes & accounting as well as our individual tax preparation. Lisa is very knowledgeable on tax savings and any advantages we could take, including our kids living at home working part time jobs. Our business taxes I cant say enough about how knowledgeable she is. We were referred to Lisa and Im so glad we found her.

Ca
Review №17

I called lisa for her professional payroll services. From bookkeeping to solutions implementation, shes great to work with. I highly recommend Lisa for accounting and tax return or tax services. Her payroll and corporation services took over over as our provider several months ago and the results have been great.

Ja
Review №18

After utilizing a couple of other recommended accountants for my tax preparation needs, I was fed up and frustrated by the process. This frustration was fostered by a feeling that I was little more than a dollar sign to each accountants fast food mentality, where no care was given to actually explaining the process and ensuring that my return was the best for me. So it was with this experience mind that I first sat down with Lisa and was blown away. Extremely knowledgeable and patient to work with, it is no wonder that she is one of the top rated accountants in the State of Arizona. Lisa ensures that not only do you receive a highly qualified and complete return but, an education in the often confusing tax preparation process. As is often the case; you get what you pay for and in my experience, Lisa is worth her weight in gold as a tax professional.

Je
Review №19

Finding a good accountant or bookkeeper can be a difficult and frustrating experience. Many of us don’t have a background in accounting and don’t know what to look for, or even what questions to ask in an interview. During my 60 years I’ve experienced everything from totally incompetent bookkeepers, to accountants who were knowledgeable, honest, and great with tax forms, but weren’t set up to answer questions on a regular basis, or volunteer information that would help us improve our situation. Not having an accounting background makes it difficult to weed out those candidates who aren’t a fit but may look good on paper, or interview well. As a result, more so than with other positions, it seems we’re never sure what we have until we’ve worked with them for a while.Hiring Lisa Hutcheson of Creative Accounting was another shot in the dark for us. She interviewed well and seemed confident and knowledgeable. She had years of experience, and importantly to us, she was reasonably priced. We decided to give her a try, but understood we wouldn’t really know what we had until we worked with her.Because of neglect and accounting errors in the past, there was a lot of work required to get our books in order, so I spent a considerable amount of time with Lisa going over anything and everything. It turned out that Lisa understood our business better than expected right out of the gate, because she isn’t just an accountant, but she has the practical experience of buying struggling businesses to turn around and sell. Because of her practical experience she was able to make immediate suggestions to save us money. She even understood our Point of Sale system better than our staff did. Instead of just looking at the numbers, Lisa takes the time to completely understand what’s behind them, with the goal of helping improve the finances of her clients. It wasn’t long, before it became clear to me that simply by the luck of the draw, we had found one of the most experienced, knowledgeable, loyal, honest, hardworking, and caring people we could have found to work for us in any position.Caring may seem like a strange attribute to look for in an accountant, but Lisa cares about her client’s finances as if they were her own... maybe even more so. She works long hours to insure everything she does is correct and accurate. In my opinion she cares so much about her clients that she cheats herself at times by not charging for all the extra hours she devotes to her work. Lisa clearly is not in it for the money and genuinely wants to help people. But she is also extremely honest and above board, so if you’re looking for someone to put their name on questionable numbers you can’t back up, Lisa isn’t that person; and no amount of money will change that. All I can say is; I wish we’d have known Lisa when we started our business. She would have saved us countless hours, wasted money, and a lot of stress that resulted from hiring accountants and bookkeepers who weren’t the right fit for us. If you hire Lisa, you won’t be taking a stab in the dark, but will be getting the best there is. You won’t be sorry.

De
Review №20

One of the best companies ive ever used for all my business needs, so far as bookkeeping, taxes, and accounting needs. I would highly recommend this company hands down to any people in need of any of the services this company has to provide

Gr
Review №21

Hi Lisa Thank you so much for all of your expert help and recommendations last night. Because my taxes are done and i can relax.

Ma
Review №22

Lisa is extremely knowledgable with tax services and everything is completed promptly and correctly. I highly recommended for taxes, payroll, and any accounting need for the small business owners

Ai
Review №23

If I were you I would NOT use Creative Accounting!!! The owner Lisa makes mistakes on your tax forms and tells you its no big deal. Then she added a write off to mu husbands taxes and advised us that it was legal. 2 years later he was audited for the write off for which Creative Accounting will not give us any advise or help on to fix the issue. I trusted Lisa @ Creative Accounting to give us professional advise for our Taxes. Now we owe over $5000 in back taxes for that year plus a penalty of over $1000 for which I feel that Creative Accounting should be paying. Needlesstosay, Lisa has not responded to my e-mail asking for advise and help. DO NOT USE CREATIVE ACCOUNTING!!!

Se
Review №24

All the work done was late, monthly rates changed without notice, doesnt even know how to manage credit card transaction fees through QuickBooks online.

Information
7 Photos
24 Comments
4.5 Rating
  • Address:7942 W Bell Rd, Glendale, AZ 85308, United States
  • Site:http://phoenixazaccountingtax.com/
  • Phone:+1 623-561-2828
Categories
  • Tax preparation service
  • Accountant
  • Accounting firm
  • Bookkeeping service
  • Payroll service
  • Tax consultant
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • On-site services:Yes
Planning
  • Appointments recommended:Yes
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