Thank you so much H&R block, specially abig thank you to Linda Trimmer she is the best,she is giving you all attention , flexible, and she knows what she is doing God bless u guys I will recommend you to all my friends
H and R block has been great to us over the years in 4 different states. At this location We got lucky Because we love Moon our tax guy!He has great knowledge of all the taxes we appreciate him!
The friendly young woman that helped me do my taxes was awesome!
I contacted customer service to explain that I felt mislead about tax pro pricing. Your site indicates there are no hidden fees and I will know before I move forward. That courtesy was not provided for me. I guess that only applies when you are doing your own taxes because I wasn’t informed until mine were ready for review. When I called today I was on hold for 2hrs 45min all for the representative to compare my pricing to another clients without even knowing the complexity of my taxes. When I brought the lack of advance notice to my tax pro she didn’t even acknowledge it. As a first responder, veteran and loyal customer I was offended and let down that HR Block is not a company of its word.
Ms. Thatcher was simply patient and very kind , she is definitely an expert and very knowledgeable in addition to those attributes she is friendly. She is my blessing.
Because Ive been coming to H & R Block for many years and have always had great results and in a great experience Mega Gallade
Ive been going through H&R Block for a few years now and I just love their service. I have never had any issues with any of their employees. Customer service has always been great.
Always get the largest amount tax refund the most possible and Esmeralda is easy and pleasant to work with and shes fast and great at her job. Very knowledgeable, informed and up to date on everything in her field. With over 23 yrs experience and expertise behind her and she enjoys what she does alot so shes better and faster yet more thorough in her field than alot of or most of her piers or her co-workers or her competition in her line of work.
Rebecca Knollhuff is the best tax analyst I have ever had the pleasure to trust with my money! She is always pleasant, trustworthy, and extremely knowledgeable. It will be a sad day when I can no longer have her do my taxes!
I did not have a great experience with the office I went to. Things were said that made me feel unappreciated as a customer. I dont know how other minorities are treated at this office but I dont feel valued by the staff at the location. The manager Dennis is extremely nice though & really was able to make me feel comfortable. I may try a diffrent tax company next year, this year really made me feel strange.
Knowledgeable, thorough, seamless process. The Tax Preparer showed excellent communication skills and was helpful and guiding me through the process.
Yvette was very responsive and quick to respond to emails.
My tax preparer was so well informed and willing to help me better plan for future tax payments. Yvette was a pleasure to work with.
A very pleasant man, named Gary Boubar, was the best experience Ive had out in the public here in AZ. Thank you Gary!
Deenis the manager is great you r lucky to have him! Theyre the best.
Esmeralda Sanchez has done our taxes for about 15-18 years* She is great**
My Tax Specialist was very thorough and professional. He went through all the paperwork associated with filing making sure I understood everything during the process. I felt at ease and very confident that he knew his stuff. Would highly recommend my tax agent Moon Hom JR, EA to anyone who needed their taxes filed properly. I was extremely satisfied with my visit.
Dennis Deppe Was amazing very knowledgeable and helpful I will continue doing business with H&R Block due to Dennis Deppe making this experience great/easy !
Linda was very nice and patient.
The lady I worked with went the extra mile for me when I know most other employees wouldnt have.
Rebecca is very knowledgeable and makes us feel very confident that we got the best returns possible.
It was very expensive for me to file. Other than that. It was fast and very easy.
Just FYI, they will tell you that the advance application requires soft credit pull, this is not the case. It is in fact a hard inquiry on your credit file and will reduce your credit score.
Love the no hassle experience of working with Yvette Thatcher.
Love Yvette Thatcher. I will go wherever she is.
Because my tax prepare take care of my taxes very well
Thomas is very good at what he does definitely will be a returning customer thank you all for what you do much appreciative
Yvette Thatcher is very professional and her customer service excellence is excellent.
Due to the great customer service provided by Barbara Schad.
Very pleasant professional staff and very well organized.
H & R block didnt give me my full refund and overcharged me. I wouldnt suggest them to you anyone. In the World.
Barbara is such a great help with explaining all my questions.
Fast, friendly, thorough and worry-free service.
Doug Peeples has been doing my wifes family taxes for years.
It was a good experience quick
Friendly, reliable people that know what theyre doing
Answered all my questions and taught me about my situation.
The check in was quick no waiting. The Tax professional that helped us was very well informed and his ability to help us understand the results was amazing. He is well experienced.
Very Happy with Barb. She is great!
So helpful getting all my taxes caught up.
Great team of tax preparers.
The person doing my taxes rush through everything, spoke to fast, blamed me on possibly doing my taxe forms wrong at employment, and i was charged almost 50% of my tax return in fees.
TAG is the best! very thorough, informative and knowledgeable. the staff their exhibits great team work as well. i love that my fees can be paid out of my taxes. my taxes are a bit complicated its nice to have someone who knows the rules and reglations
Very friendly. Went smooth and quick.
It’s easy to do
Everyone there are always helpful and friendly.
They always treat us good and with respect Dennis took care of us and even gave a discount for the problems we had last year he was very professional and explained everything down to the T
You are very good!
Always do a great job.
It was a very efficient process
The representative was awesome. She was very friendly, professional and knowledgable.
Love my lady she is wonderful
Professionalism and accuracy. Jeanette at 51st ave dunlap, phx,as was so pleasant to work with and eased our minds with safety measures during this tough time .
It is always a pleasure to speak with Mr. Ganczaruk. I am always impressed with his knowledge, and most importantly his courtesy. His demeanor is straight forward, but settling as well. He breeds an aura or air of trust. I feel like I am a family member in his presents. In the U.S. Navy we use a term BRAVO ZULU, which means outstanding job. He is a BRAVO ZULU.
Tag was extremely helpful. At the beginning, he explains the tax changes which occurred in the past year to help explain the effects of the taxes this year. He does an outstanding to understand our personal situations. Thanks so much for your service.
Completely satisfied with my tax pro.
We are repeat clients with Beckie. Beckie is very thorough and know the tax laws. She takes continuing tax classes so she can best serve her clients. I so appreciate her warmness and asking about how are past year went and shares her life with us too. She definitely takes an interest in the people she helps.
Customer service and the knowledge of the staff
I have been coming to the same person over 5 years
Because Barbara was good and quick
I always get my Texas done with you all
Everything was perfect. Thank you!
Great service with tax preparer
My preferred plce.
Tag has been doing my taxes the last few years and I just love him. He is honest. Gives advice and is always sweet with my daughter. Just an amazing person.
The man who helped me was vary good an I cant wait to have him help me next year.
Mr. Thomas Ganczaruk was very polite, respectful and pleasant to work with. He was sure to go over with us all the new changes from H & R block. You should have more employees like him.I would definitely go back to see him next year.
Tag is awesome.
Rude and incompetent staff. Failed to call and inform us of an issue. If we hadnt gone in to ask questions we wouldnt have known our taxes didnt get filed like we had previously been told.After 15+years I think its about time to take our business else where. Maybe we will get some decent customer service with a different company.
Thomas G. Was extremely knowledgeable and very kind. He truly tried all he could to make the experience easy to understand and even enjoyable. I will return as long as TAG is there.
Knowledgeable, helpful and efficient
Tag is the best. We trust him completely
Because Ive been coming to you for about 15 years an. Rebecca my tax ladies an friend always does agreat job an always so polite an chearfull all the time and I love that...
I’ve always come to H & R Block. I fully trust in the company to help me with my taxes.
Doughles has been very helpful he helped me with my taxas last year.
Very efficient, courteous and professional. Great experience!
Very efficient and quick
Our guy was quick and easy, no hassles. I will be back next year. Thank you very much Dennis? The office mgr.
My income tax agent is fast & accurate, he knows what he is doing and i havent had any problems in the 10yrs i have been with H&R Block. I recommend him to everyone i know. Thank you H&R block & my agent Thomas
Becky (with the good hair) is always a pleasure to deal with.
Reliable and safe!
I have really enjoyed having Rebecca prepare my taxes two years now. She is very personable, we’ve established a rapport and I completely trust her for tax recommendations. She is an asset.
Nothing my tax professional . She was very Patient and nice with me and my son and 2 little one screaming and doing the the most. I would recommend her to everyone!
Great woman helped me with my taxes very knowledgeable and helpful
Love our tax person went smooth n great
Fast, professional, and courtesy.
Good customer service and explain in details of my questions concerning my taxes
The customer service was excellent and I was in and out very fast.
Friendly and knowledgeable
For the convenience & peace of mind
I wanted to
Confidence in preparer
Good service
Very nice and smart. Mr.Deppe was great.
I got excellent service and agent was very informative
I like the service I get . Bill is a great tax person, and the receptionist is very cordial. Nice people
😃
Pat is very great and we love her we will not ever used anyone else as long as she works at HR block
Fast easy. Peace of mind. Been doing my taxes with H&R block for years.
Dennis not only reviewed our pile of disorganized receipts and notes but asked all the right questions to assure accuracy