Our experience with Bionic was phenomenal from start to finish. Our situation was pretty bad to say the least - I worked full time and my husband had recently became a double amputee. I was out of time off at work so Tony and Mike (who happens to be an amputee) made an exception and came to our home to cast my husband and they scheduled appointments afterwards to accommodate my work schedule. New to life with an amputee I was of course nervous - Mike from Bionic, being an amputee, helped me see a better future and hope for us. Tony, who’s beyond awesome came to several therapy sessions to assist the therapist for our particular situation and shared to joy when my double amputee husband actually went up a stairwell. If you are looking for knowledge, empathy and a great products look no further than Bionic!