They provided great and quick service. I am impressed. I will recommend it!
Orca IT Solutions was great. They were quick, professional and concise in their repair work to my sons computer. They fixed my sons computer in less then an hour. I will only use them moving forward when we have future IT issues.
Highly recommend Joe and Orca IT solutions. I was contacted within 10 minutes of leaving a request for contact. Joe was very helpful in educating me on what equipment I needed and where I could buy it quickly. He had a late cancellation, contacted me to see if I would like the slot. He arrived in a mask, maintained social distance during the appointment. One of the computers he worked on was my 6th grade sons. Joe was patient, answered his questions, and showed him every step that was taken. In addition, the other household computers were all tuned up (bloat ware removed, defrag, and Windows updates installed).
I called Orca IT Solutions to troubleshoot my laptop. The WiFi wasnt working properly and I was having some driver issues. Received quotes from multiple companies. Orca IT was the most responsive and helpful. They tried to fix my laptop for free however my laptop had to many issues.They were able to fix my laptop in the same day. Charged $100.00 less than the quoted price due to them being able to solve the problem faster than expected. My laptop is working better than ever. Very professional and reliable. Couldnt be more satisfied with the process and outcome. Thank you Orca IT Solutions!
Joe was a big help,was lighting fast, very easy to talk to, and made my sons PC problem go away in a flash! Highly Recommended for sure. 100%
Joe was great. He returned my phone call in less than a minute, and was at my house in less than an hour. Diagnosed my problem quickly (malware). Took my computer and had it back in less than 24 hours and its running faster and more secure than a brand new computer. As a busy professional, this is the kind of service we all strive for. Keep up the great work Joe.
I recently had a hard drive issue on not one, but two laptops at the same time. Joe salvaged my data and got both machines running and looking like brand new in a VERY short time. AND, he gave me a fantastic warranty for both harddrives.I highly recommend Joe, and he is going to be my first call on any future computing issues.Thank you Joe!
Joe is amazing! I called him after my computer crashed during midterms/finals week. He called right back and came to check my pc in less than an hour. He told me it was my motherboard which was very unfortunate but he was so kind and assured me that he could take my computer and get all of my important documents off of it. His customer service and professionalism is unmatched. He had my files back to me within 2 hours which is tremendous as I have assignments due tonight that were on my computer which I thought I lost forever. I am extremely thankful for Joe and will go to him for any computer issues or repairs and refer everyone I know to him as well.Thank you!!!
The stars dont lie! Joe is understanding, worked around my work schedule (meaning he took my phone call and worked on my computer at 8:30pm while I put my kids to bed), and helped de-bug my mac remotely. My computer has not had a single problem since. I would not look further, Joe is your guy!
My computer had been having some issues with starting up, so I contacted Joe at Orca IT solutions and set up an appointment with him. He ended up coming in the morning, diagnosed my computer, gave me some solutions, and returned my laptop all in the same day. Awesome customer service and quick too. Would definitely reccomend him and will be contacting him again if I have any issues.
Joe returned my phone call in a timely manner and took care of my issue remotely. Will never call the Geek Squad again. Thank you Joe.
Joe was so fast and professional. I called, he called me back immediately (on the day after Christmas no less) and was at my house within an hour to assess the situation. I thought I would need to spend $2000 to buy a new computer but he was able to fix the problem AND upgrade my computer and save me a lot of money. He took my computer and had it back within a few hours. I highly recommend his services!
Joe is THE BEST. Responded to my problem immediately and went out of his way to help me out. He is a consummate professional and an absolute IT stud. Not only do I have a reliable resource, I can now consider him a friend.
Joe came to my house to diagnose my slow iMac. Rather than try to sell me something, he advised me to take it back to apple and trade it in for a better computer. His initial consultation was free. I offered him money and he wouldnt take it. Because I now trust Joe, I will always go back to him with all of my computer problems. People like him are rare and hard to find these days. Thank you Joe.
This guy is quick, honest, and knowledge!I put in a request for a quote, and Joe responded within 5 minutes. After a quick consultation over the phone, he was able to meet at my home and look at my computer within the hour. I had dropped my laptop, and he believed there may be some internal damages. He was able to take my laptop with him, and within two hours he called back telling me exactly what was wrong with it! He was honest about the situation, and he gave me a few options on how to deal with the problem.Overall, Joe was able to work around my scheduled and complete everything within the same day.I would highly recommend going to Joe with any computer issues!
This IT company is LEGIT! My boss went through two other companies before we found Orca IT Solutions, and the other companies paled in comparison. They were confused and had no idea what our problem was, even after multiple visits to try to resolve it. Joe showed up one day, and within two days our laptops were running at lightning speed and we have no more issues with our Outlook! So worth whatever money my boss paid him! Do yourself a favor and hire Joe. Thank you from Crest Mortgage!
Wow! All I have to say is Joe is amazing! So quick to help, came to us, and found a solution for both of our issues. My external hard drive USB connection broke ... and Joe was able to switch out the casing so that we could keep all our pictures safe once again. I would have been in tears otherwise. He was super quick, trusting, and efficient! Also - my husbands old macpro battery was fried - and Joe explained to us how he could save the hard drive. So that we could use the old hard drive in the new Mac. He saved us from a whole bunch of emotions gone bad. And now were super happy! (:
Joe worked so hard to help me with my problems. He went above and beyond for me. He was friendly and knowledgeable about what he was doing. I would recommend him to my friends and family.
Holy batman! Joe is FAST, FRIENDLY, HONEST, AFFORDABLE, KNOWLEDGABLE, & did I mention fast!? Moments after I sent him an inquiry about 40,000+ pictures that I had lost on my external hard drive (cue the tears), & an extremely slow and unresponsive macbook pro, he responded with available appointment times and answered all of my other questions. Joe came to my home to check out my computer/hard drive and gave me a quote (an honest one too) and said that he could most likely have the problem solved by the next day. That EVENING he had my computer working again (I was positive Id need a new one- that alone saved me $1200+) & had recovered all of the pictures I had lost. MIRACLE WORKER!!! Id highly recommend Joe for any of your IT needs- big or small.
Fantastic service. Timing, price, professional!