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Pam Johnson - State Farm Insurance Agent
1489 S Higley Rd #105, Gilbert, AZ 85296, United States
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Th
Review №1

Everyone I have worked with is amazing, but most recently I have worked with John on different policies. He is very knowledgeable and very helpful. I highly recommend this office for any of your needs. I had no idea that State farm did so many things. I am excited to do more business with them. Thank youso much John for all of your help

Wi
Review №2

John has been terrific in assisting me in dealing with a technical issue. He has been professional, empathetic and totally understanding in the way he handled my concerns.

de
Review №3

Pam Johnson and her team are AMAZING! If I could give 6 starts I would. Pam is so very knowledgeable and respectful.Pam gives exceptional service. She really listens to you and truly wants the best for you. We have been dealing with Pam and her team for over 15 years ---what a blessing! We recently had an issue we needed to get resolved. Both Pam and Natasha just jumped right in. It took a lot of their time, but they were determined to get the issue resolved. So very glad when we moved to Arizona 15 years ago that we chose Pam Johnson for all our insurance and investment needs. I highly recommend Pam Johnson.

Ha
Review №4

I had been shopping around for homeowners insurance and already was frustrated when I got to Pam Johnson’s office as I had been given the run around by 7 different companies. Immediately John was helpful, polite and professional. He understood what we needed and how to help and provided us with more coverage than we needed for an incredibly low price. I would absolutely recommend working with Pam Johnson’s State Farm for your insurance needs. Once our situation allows, I will be calling them back to take advantage of additional savings! 10/10, A+!

Su
Review №5

Excellent business. My daughter Natasha works there and does excellent work!

Ro
Review №6

I have been with Pam Johnson for years! Customer service is excellent and her team is always available to discuss changes or new options. They have been quick to respond to our personal emergencies and I love the personal touches I get during the year. I do compare pricing and am confident I am getting the best value with Pam Johnson.

Mi
Review №7

I spoke with John and his customer service was amazing. He was very knowledgeable and every question I had. Very pleasant experience

Jo
Review №8

I have been with Pam’s office for quite some time and have added numerous policies over the years. The office staff has always been on top of everything and are amazing at following up when necessary. There’s always a personal touch and everyone is willing to go the extra mile to assist. Over the years Pam has personally helped me by explaining both insurance and financial benefits when we were discussing topics I wasn’t familiar with. Her team of professionals has guided me into securing policies that will ensure proper care of my home and loved ones in cases of disaster.

Ch
Review №9

I highly recommend! Very professional and knowledgeable. I am very happy with the policies and their rates!

Ju
Review №10

John is the most pleasant and sincere agent I have encountered during my life! He answered all my questions, was ever so patient with me, I just can’t say all of his great qualities in this post. I am a happy State Farm customer who will give my agents name to all my friends. And if I could check all boxes above I would!

Ga
Review №11

This office services my policy for our rental property in Arizona. Though our contact is minimal whenever I need assistance especially now as we are refinancing our California home I needed help from Pam Johnson’s office. I called into their office and had to leave a voicemail. However, not even 5 minutes passed and I received a return call from John who was very friendly and eager to assist me. I truly appreciate this quick response and within 30 minutes via email I received the documents I needed. Thank Pam Johnson, John and State Farm Insurance for excellent service!!!

Ki
Review №12

I switched my insurance to State Farm recently. Natasha is very patient to explain different policies in working with me. She answered promptly every time I had questions. Her service is very professional and pleasant. The office staff is also very friendly on the calls. I would highly recommend this office and will definitely refer to friends and family.

Lo
Review №13

I had the pleasure of working with John at the Gilbert office. It was a situation that was quite complicated. He helped me finish up the details and be done with it. I was so grateful for his compassion and professionalism.

Su
Review №14

We have used Pam’s devices for almost 10 years and have thoroughly enjoyed every business/personal interaction between emails and phone calls. Always available and competing rates. Definitely recommend her company.

Vi
Review №15

Great to work with. I always have great experience work with folks from Pam Johnson team. Especially folks such a John.

L.
Review №16

We have been with Pam Johnsons office for almost 18 yrs. ALWAYS Helpful. Quick to reply. Diligent with any/all issues. Love them.

St
Review №17

Surprisingly, I actually enjoy talking to my insurance agent 😂, Pam and Everyone at the office is a pleasure to work with and Ive been extremely happy with them so far! They do a great job of advising you on the best insurance you need and make sure your fully covered for any scenario that may arrise.

jo
Review №18

Ive been with Pam Johnson and friends for several years now. Ive always had a great experience. All questions and request were always performed. Its kinda nice calling and speaking to the same person. Thanks !!

Jo
Review №19

Great customer service! I had a client that needed a new windshield. My client did not want to speak on the phone. He reached out to his agent via email. They were quick to call and help my client and speak on his behalf. I will consider calling and renewing my insurance threw them when my policy is up! Thanks for your help!

Gr
Review №20

I have insured my home and automobiles with Pam Johnson for over 20 years and I have always received professional and courteous service at every interaction. I highly recommend Pam and her staff to anybody looking to switch insurance companies!

Ka
Review №21

I have been using Pam Johnson for serveal years, and I cannot refer them enough. Staff has always been professional, friendly, hardworking, and they go above any beyond for their clients needs. Thank you for all you do!

am
Review №22

If I could give a higher rating I would! My daughter had a car accident and we were refinancing our home with Pam at the same time which I assumed would be a paperwork and appointment nightmare. We have wrapped up both swiftly and mainly via esigning to which I’m thrilled and shocked how easy it was. I highly recommend working with Pam and her team!

So
Review №23

John is very professional, knowledgeable and he helped with vehicles policy and Home Owners policy, very courteous and very helpful. He answred all my questions and I was very satisfy with his answers. I would recommend everyone to contact John at Pam Johnson-State Farm insurance. Thank you, John.

Am
Review №24

Very good! John helped to get my quote as low as possible and covered all the bases and answered all of my questions! Pam Johnson is very friendly and knowledgeable!

Se
Review №25

Pams and her staff are top notch! They are alway swilling to help out, explain the coverage, statements and completely treat you like a friend they’ve known for years! Cannot recommend them higher!

Ha
Review №26

Pam Johnson runs an outstanding business at State Farm and I’m a repeat customer that has had the pleasure of working with her amazing staff. Thank you all, especially LaShae for resolving all of my insurance needs!

Pa
Review №27

Pam Johnson has always made me feel important. Always going out of her way to make sure I have everything I need at the best rates!!!

Ci
Review №28

I recently became a member of State Farm and had a good experience doing so. The agent who helped me, John Mosby was very good over the phone and very informative. He took his time and explained things very thoroughly. Also got back to me in a very timely matter which was very important to me. I would personally recommend State Farm Insurance to anyone and Pam Johnsons office and there associate John Mosby to have a good insurance experience. Feel like they will be there for you.Dave McNamara

Ni
Review №29

I had to jump on here just to let everyone know. John has been above and beyond with helping me. He genuinely cared about my situation and was excited about my purchase of a new vehicle. Not only this, but the professionalism from John was the best I’ve experienced. Thank you for what you do John, I look forward to hearing about you moving up in the business. StateFarm, you have a wonderful employee here, don’t let that go unrecognized.Thank you.

St
Review №30

If you are wanting the BEST, most PROFESSIONAL and overall INCREDIBLE service from your State Farm Agent, then look no further than Pam Johnson and Team. I have been a very happy policy owner with Pam for several years, and Pam ALWAYS delivers the help I need, on time and right on point. I have no plans to ever leave Pam and the wonderful staff who is there to help.

Mi
Review №31

Pam and her team do excellent work!! Highly recommend them for your insurance and financial planning needs.

Sc
Review №32

Friendly and helpful staff! John made the process simple and explained everything quite well. Pam stopped in to introduce herself. Everyone made us feel very comfortable and welcome.

Sa
Review №33

This agency is friendly and knowledgeable. I am happy with the service. My daughter LaShea is a great agent.

Da
Review №34

This office is extremely helpful, I was assisted immediately as I walked through the door. The staff is very nice and considerate, and I had everything I needed within the first 10 minutes.

Me
Review №35

Pam Johnson has been our agent for over 5 years and she always looks out for our family. Pam is our family agent which includes my husband and myself along with my daughter and my son who are homeowners.Along with insurance, Pam has helped create a financial plan that will lead us into retirement in the next few years. This is possible because of her vest knowledge, experience and training in financial planning. Plus, she has a love of helping people in the area of retirement planning.I would highly recommend Pam for your insurance, banking, mortgage and financial planning needs.In addition, we had a leak from our condo that affected our neighbor and Pam had her crew out to our home that same day. It helped ease our minds along with our neighbor. As they say, like a good neighbor, State Farm is there! We can vouch for that!Pam goes above and beyond to help her clients and it means everything as a customer!Thank you Pam and your team!Melinda

Th
Review №36

Pam and Natasha are incredibly enthusiastic about their service. I have been working in the service industry my whole life and they never cease to impress. Always quick on a response to a question! Highly recommended

Co
Review №37

The girls are always very sweet and helpful, I dont dread calling them so its pretty nice.

Ke
Review №38

I worked with Natasha to get a life insurance policy and she was extremely helpful and pleasant to work with. She was great at explaining the different types of policies and helping me pick the one that is best for me and my situation. Would definitely recommend!

El
Review №39

John was very nice and explained everything that I can understand. He was so patient with me and I knew he cared. Such a competent and sharp person.

Th
Review №40

Superb customer service. Very knowledgeable and customer focused agency. Highly recommend.

Em
Review №41

Very much appreciated the time and care that I was provided here. Everyone in the agency was very kind and took the time to make sure I got the best plans that worked well for my needs. Highly recommend working with John Mosby!

Mi
Review №42

Everyone in the office has been amazing to work with, especially John.

Tr
Review №43

The best insurance office. 5 star.....professional and very helpful.

Ev
Review №44

The team I worked with (Pam, John and LaShea) has been very helpful, responsive and good value for ypur money. I would refer them to anyone that needs insurance. Kudos to your team!I am so blessed to be a part of your clienteles.Thank you for your professionalism.

Pa
Review №45

Weve just stopped using Pam Johnsons agency - but only because we moved abroad! They were great, we used them for eight years and they were always quick with a response. Would definitely recommend.

Ai
Review №46

I was referred to Pams Office from another State farm Agent in CA. Valery who answered the call was very helpful, polite and informative. She helped me get my daughters renters policy and car insurance started. I would highly recommend this office based on the service and quick responsiveness I received.

Cr
Review №47

Pam is an amazing Agent! Her expertise in the insurance industry is impressive. I am a State Farm Agent in South Texas and Pam recently visited agents in our area to provide training on Medicare Supplement. She is truly an expert in the field and takes time not only for her clients, but for her peers. Not only is she knowledgeable, she is warm and sincere. I couldnt recommend a better Insurance Agent in the area. Thank you for your time, Pam! Your clients are lucky to have you as their Agent.

Ka
Review №48

We have been with Pam Johnson for 20 years!! State Farm for 47 years!! We have never had an issue!! We love her and her staff!! ❤️❤️

km
Review №49

Pam is our State Farm Agent here in Gilbert, AZ and we very much appreciate her. When we reach out to her, whether its over email or in person, she always goes the extra mile to answer our questions. She explains why the answer is the answer which is so important. She is committed to a Remarkable service and she cares about the experience she provides others. Pam is wonderful. Someone that can be trusted with insurance and financial needs. Thank you Pam!!

Ma
Review №50

Easy to work with and good communication with our loan officer and realtor as we worked to close on a new house

Jo
Review №51

We have been with with Pam since around 2006. Not only is Pam responsive, HER TEAM helps her shine as well.A family member made a 6-figure claim through State Farm / Pam Johnson, and the claim was resolved without incident.We recommend Pam and her team.

Jo
Review №52

Hello Pam this is John Peters I talked to Valerie at your agency there and was very happy with her helping me with the you know the long-term care for joy and make sure that is paid on time and I know that shell go a long ways with you shes a very talented very nice pleasing girl on the telephone and you dont usually talk to people at much that are that good in any agency so youve got it winter there and I know shell go a long way so kudos that Valerie and Ill be talking with you soon hopefully everything is going for you. Pam God bless and have a good one and shes the winner keeper all right God bless now bye-bye

Ja
Review №53

Pam Johnson is an awesome agent. She truly has the clients’ best interests at heart. She has gone far above and beyond in helping me with whatever I need. I highly recommend her!

De
Review №54

We had a great experience obtaining renters insurance with Pam. We moved and called to cancel. I was told it was cancelled and taken care of but received a notice of the amount I owed via mail a month later. After calling to cancel again, I was told that my account was still active and had never been cancelled. As of now, I understand that its been cancelled.

Ni
Review №55

Pams team is always top notch but Id like to note that I had a a great call with Valery Carls today. Very well spoken, very professional, and helped me better understand my policy. Kudos to Valery.

Ma
Review №56

Pam Johnson and staff have EXCELLENT knowledge of the State Farm products and insurance industry.The office team is quick to respond to policy holder needs/messages.Truly a group of individuals that offer OUTSTANDING customer service.They care about their policy holders and members of the community.Gratitude for assistance we have received from them!

Ke
Review №57

Valery was so helpful and friendly! She helped me get home insurance for my first home and made the process so easy for me during this stressful time. She also helped me bundle my auto insurance and found me every possible discount! I’m now paying half of what I used to for car insurance!!(:

An
Review №58

Very friendly staff and quickly able to help, whenever needed. Thank you!

Em
Review №59

Pam and her team are amazing! They take the time to explain every detail of our policy so we know and understand our coverage. Pams team always makes us feel so welcome and make insurance a personal experience. I especially love getting a call from them on my birthday! I would refer anyone to this incredible talented and dedicated team!

Ta
Review №60

Been with Pam Johnson and her team for many many years. They have always went out of their way to make us apart of the State Farm family.

Ky
Review №61

This is a wonderful firm that always takes care of every one of my insurance needs. All of the team members are extremely knowledgeable and provide professional service each time I am here. My family and I have been clients of Pam’s office for over 15 years and we would never go anywhere else. Highly recommended!

Le
Review №62

Pam Johnson and her team are highly knowledgeable professionals ready to assist, yet make you feel like a close family member when contacting them. Ive been with their group for almost 20 years now and continue to have complete trust in their abilities.

He
Review №63

Pam and her staff are the best! My family and I have had our home, auto and life insurance with them for almost five years. They’ve always been proactive in helping us find the products we need and are always available. I trust them completely to help me make informed decisions to protect my family and our financial future.

el
Review №64

Pam is extremely knowledgeable and helpful. She takes the time to listen to her customers and truly understand what they’re looking for. She provides valuable insight and I’d recommend Pam to anyone looking for insurance!

le
Review №65

Had great customer service from Valerie she answered the few quick questions I had when I called earlier

AZ
Review №66

I have been working with Pam Johnsons Office and LaShea for almost 20 years now. They are the best!!! Recently my father passed away and my mother had to go into assisted care in Ft. Worth TX. When I started looking for a new agent there I went through several until I was able to find the same type of customer care Agent, that Pams office is. Piper L

Au
Review №67

Pam and her team are wonderful people. They take care of their clients, whether it is a big tragedy or a small simple change. They are there for everyone out of the goodness of their hearts. I appreciate everything Pam, LaShea, Lauren, Heidi, and Ashley have done for me. They are all kind, attentive, and hard working people.There are no negative things about the office. They work in synchrony with one another, and help each other out where it is needed. They are always ready to help, whether it is a new client, and existing one, or one that is returning.If youre looking for an Arizona State Farm- look no further. You found the best one in the state.

Be
Review №68

Pam Johnson and her team have provided our insurance for Homeowners, Auto, Life and supplemental insurance for many years. The team is exceptional and my husband and I have been very fortunate to have them for all our insurance needs. Thank you all!

To
Review №69

Being senior citizens, my wife and I have had several other insurance agents in the past. Pam and her team are, without a doubt, the absolute best! Their levels of professionalism and attention toward their clients are extraordinary. Look no further. We recommend Pam and her team without reservation.

Aa
Review №70

After todays awesome help...I had to post this. Talk about friendly and down to earth. Pam and Lashae have been super helpful over the last 2 years. Every time I stop in they make me feel right at home. Its more than an insurance office! Love you guys!!!

Vi
Review №71

Excellent customer service! Very beautiful office. Pam always takes care of our needs in a professional and timely manner.

Da
Review №72

I appreciate Pam, she is a hard worker and will help with any problem. A good advocate for her customers.

Do
Review №73

Very quick response!

Da
Review №74

Yes, she is my spouse, but the qualities I see everyday, also extend to those she serves for State Farm.Pam lives and serves her customers through three pillars, vision, substance, and relationships. Others can sell you a policy. Pam works with you to create a vision where those people and possessions that are significant in your life, are protected appropriately. Pam is grounded in integrity, and offers you advice and counsel of substance that is reflective of who you are, and what you want. Last, she believes in the power of personal relationships and the trust that is created when you work with someone you like and believe in.If you feel you deserve something better from your insurance agent, please consider Pam and her team. Its a call worth making.Dan Johnson

Er
Review №75

Lashea was excellent. Provided me great customer service and helped me get the best monthly rate possible.

Ro
Review №76

Pam has been my auto policy agent for many years and has always been professional and kind. She has actually seemed like more of a friend than my insurance agent.

Ra
Review №77

I have been with Pam Johnson and her staff since 2001!! Wow time is flying.They have walked with our family through a lot of life changes.Pam has always had our best interest at heart and has shared her personal experiences with us.We have used State Farm for everything. Banking, (yes direct deposit, and SF picks up the tab for most ATM transactions), life insurance, Home insurance converted 401k, IRA, college savings, loans, car loans, Mortgages, and of course multi-car insurance with many discounts.I have laughed and cried in her office and have felt safe.We are eternally grateful to Pam and Lashea for the personal service and for being our “good Neighbor/family-friends”, for almost 19 years.O, and no Question is dumb!! LolThe Balskus FamilyGilbert, AZ

Aa
Review №78

I am a State Farm agent who competes with Pam. She has been an agent longer than I have. But has never once failed to lend a hand, offer advice and give guidance on how best to help my customers. Her advice is always focused on whats good for the customer not for the agent and on taking the hard right over the easy wrong. He policy holders are downright lucky to have somebody who cares as much as she does as thier risk manager.

Ty
Review №79

Lashea and the staff were great!! Went in to lower our payment, did that, and upgraded policy’s for our kids for the same premium!! Great job!

Dj
Review №80

Pam and her entire office have been amazing for me, my friends, and my family. From my friends house flooding to covering my home and vehicle they have always gone above and beyond. I cant thank them enough and I wouldnt trade them for the world. I would and constantly do recommend them to everyone.

Gr
Review №81

I have worked with several members of pams staff now and they have all shown exceptional knowledge and professionalism. My wife was recently in a car accident and they made sure we felt like they had time for us and wisdom on what to do. Thanks a bunch.

Ry
Review №82

Pam has been my agent for years and Ive always been very happy with her and her entire offices customer service.

He
Review №83

After telling Jordan to cancel my policy she says okay just to be extra sure after getting home I sent her an email and request cancellation confirmation she replies that she would be more than glad (yeah right) to send me the paperwork to cancel but unfortunately her system is down and is unable to... how convenient for you to NOT tell me that over the phone and just say okay implying that you would cancel it... seriously how grimey is that?

Be
Review №84

I would give zero stars if possible. Go elsewhere for your insurance needs.

Ca
Review №85

Natasha Johnson was very helpful!

Pr
Review №86

The ignorance Ive recently encountered with State Farm is amazing! I would have been a lifer until my most recent discovery with SF. Ive been insured for about a year with my X3 through SF, 3 months ago I purchased an Audi TT and added it to my policy. SF well aware the X3 is financed and in both my girlfriend and my name, when I added the TT I also made it very clear I (myself.. not Corazon) paid cash for the car. A month ago SF cancels the policy on the TT but not the X3 and sends me a letter stating they were unable to verify my girlfriends info (she recently switched back to her maiden name) I am guilty of rarely checking my mail.. however SF has frequently called me day after day regarding automatic payment authorization so why not call me for something more serious, right? To top it off Jordan Wells wants to be ignorant and argumentative that my girlfriend is listed on the TT and not the X3? Are we serious!? I cancelled my policy and switched to Progressive, I now have better coverage for less than I was paying through these people. Id also like to add they tried to change my TT monthly from $69 to $130+ for their incompetence.

Da
Review №87

Pam Johnson is a wonderful agent.

Information
100 Photos
87 Comments
4.7 Rating
  • Address:1489 S Higley Rd #105, Gilbert, AZ 85296, United States
  • Site:http://www.pamjohnson.com/?cmpid=l23j_blm_0001
  • Phone:+1 480-633-0324
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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