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1 Pit Stop Laptops
111 Albury Ave, Georgetown, DE 19947, United States
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Jo
Review №1

A great repair shop for all your needs. Good prices and prompt services. A+

Ga
Review №2

Dropped off two laptops, both was done in three hours. Wife and I are very pleased with their service. Very professional and fast as advertised. Thank you for providing us outstanding service.

Al
Review №3

Awesome and super helpful guy that runs it. Had it done in 30 minutes and gave me a lot of extra tips to help my computer run better. Great guy and great work super polite and we shared a laugh. How company’s should be. Would recommend to anyone with computer issues

Un
Review №4

I called this morning; and I was given an early afternoon appointment. He was very personable and honest. My laptop was ready on time. He has very good & reasonable fees.

Sa
Review №5

Mr Russell was super professional, explained and answered every question I had for him. My Mac was randomly crashing and he fixed it in less than 2 hours and it’s working like a beast now! We’re so happy he was able to get us in same day. I even stuck around and chatted with him for almost an hour. I 1 million percent recommend his services!

He
Review №6

Russell was very professional, responsive to the negativity I was experiencing from administration even though I was supposed to have a company laptop I recently had major spinal surgery so he came to me AFTER regular business hours and returned it late that evening for me to go back online in the morning. Best Buy is charging $150 to diagnosis and he charges $55. I would be out of a job if I waited for Best Buy. His price for everything even preserving my data and pictures was $255. Im certain Best Buy would have raked me over the coals for everything he did in only 4 hours. Russell took the time to explain things and provided a detailed invoice. He was a lifesaver!

mi
Review №7

A computer problem leads to a nice experience. What can you say about a man who invites you into his home to fix your computer - I loved this, not to mention how professional and quick he was. He had my problem solved in under two hours - and he took an interest in making sure our family photos were saved. Small business at its best.

Pe
Review №8

Very professional and polite during the whole process. The price was as the poster posted. They had me done quickly. Excellent experience with this company I will be giving them more of my business for sure. Thank you Mr. Russell for everything. God bless you.

Fa
Review №9

Did some research on this company and was very impressed. I read their great reviews and verified them by google rep. They really are the best local technicians in the area. Got my MacBook upgrade and my husband HP laptop done within 4 hours. Thanks for everything guys Merry Christmas!!.

Tr
Review №10

I called the shop around 2 in the afternoon. Explained my situation and lack of computer knowledge. Mr Hickman was the kindest most knowledgeable person I have had the pleasure of talking to. He offered a cost effective repair and completed the necessary repair and me and my repaired laptop were home by 4pm. It was so refreshing for someone to address my issues without trying to sell me something else. I will use this shop again.

El
Review №11

I contacted them today at 1:15pm and they were able to check out my computer at 2:00 pm today ! Russell was very professional and immediately knew what the issue was. My laptop was repaired, updated, and ready for pick-up at 4:00pm. I couldnt be happier with the work he did and the cost of the repairs/upgrades.Thanks so much Russell and Ill be spreading the word :-)

Ke
Review №12

Very great service. My experience was a 10 of 10. This company treats people very well. Thank you!

Le
Review №13

Paid 50 dollars for a 45 dollar charge just to examine my laptop gave 50 got no change back nor fixed the lab top but said could be fixed but not worth it but offered me money for mine if I bought one he had repaired so I guess that was good

Da
Review №14

My computer was so slow it took 10 minutes to open a page. I was told by the technician a SSD upgrade would resolve the issue. He was right ,its running super fast now. Thank you Mr. Russell your the best.

Ga
Review №15

Russell made the experience very pleasant! He was very informative and very quick service!I’d recommend 1 Pit Stop Laptops to anyone!Thanks Russell for a wonderful job! My computer is faster than Ever!

We
Review №16

Wow!, didnt take long at all ,my laptop got an much needed upgrade at a great price. I knew from online flyers and positive reviews that they posted they were very professional. The service was magnificent as they advertised. I had a great experience at 1 Pit Stop Laptops. Thanks for the fast professional service.

Gl
Review №17

Outstanding service!. Ive been trying for months to get my MacBook pro back working right. I called 1 Pit Stop Laptops on Saturday morning to set up my appointment for 10:00 am. Dropped off my laptop without leaving my car. He repaired and upgraded my MacBook pro with a 240GB SSD ,gave me viruses protection for 3 years. Mr. Russell was done by 12:15pm. Now thats super fast and friendly service. Great job!!, 1 Pit Stop Laptops. P.S Thank you for saving my MacBook. Working perfectly!!!.

Pr
Review №18

Super fast repair high-quality repair as advertised. The owner was very polite and did a great and professional job upgrading my laptop. I highly recommend them. A+ fast friendly service. Well worth it!! Thank you, 1 Pit Stop Laptops. I will be bringing you guys my desktop as well. Thank you so much!.

Jo
Review №19

At first I contacted Apple they told me my iMac was too old and can’t be repaired thenI contacted Russel at1 pit stop laptops he diagnosed and fixed it in a few hoursI was very happy with the service and the price and will use 1 pit stop laptops for all my computer repairs

Er
Review №20

I went to 3 local laptops shops and they couldnt fix my laptop wifi connection issue. I called 1 Pit Stop Laptops set my appointment and my computer was finished within an hour. I will be a returning customers for this company from now on out. Professional and very fast service.

Mo
Review №21

Very fast professional service in a friendly atmosphere. I will definitely be a repeat customer!

Au
Review №22

He did a great job and fixed my laptop and he was very professional :)

Dy
Review №23

I used the service twice for a computer that I had been told couldn’t be fixed. Both times Mr. Hickman went above and beyond to make sure I have the best experience possible. He is very thorough in explaining what the problem is and he doesn’t charge ridiculous prices. I definitely recommend this place for all you computer needs!

Te
Review №24

Wow! My computer is 10x faster as he promised. 10 star service and I wasnt cheated out of extra money. This was an amazing experience for me and my wife. This company was very professional and very friendly throughout the ordeal. Thank you Mr. Russell you really represent what a true technician is. God bless your business. You will have my business 4ever. :)

an
Review №25

Great respectful friendly service. Satisfaction.

Ma
Review №26

True to his word, quick, courteous, very reasonable, plan to give more business for my small computer graveyard

Ro
Review №27

This gentleman is fast and keeps the customer in the know. This was my first time using him and I will return for any future computer needs.

Al
Review №28

The best local place around to get your laptop fixed no matter the issue nothing to big or to small, very friendly and excellent customer service, also very fast if it cant be done the same day you have it back the next. I highly recommend this company for you computer needs, they also have great deals on refurbished laptops if youre in the market for one. They have all my future business for sure.

Ci
Review №29

My computer gave me a blue screen Saturday morning, so I called the best tech service in the area which was 1 Pit Stop Laptops. Best experience ever I must say. The technician walked me through on the repair that would be done to fix the issue. He was very polite and honest. He gave a flat rate charge that I most definitely could afford and the price didnt change a pond pickup. The service was outstanding and Im going to give them more of my business. Thank you 1 Pit Stop Laptops.

Jo
Review №30

Im a pretty savvy computer geek myself, and when I was met with this most recent problem that I couldnt resolve on my own, I found Russell at 1 Pit Stop Laptops!! Russell was able to save my hardware and I walked away with my 7 year old laptop working LIKE NEW!!! Super friendly; very patient; and thorough. If youre in Sussex County I would absolutely call 1 Pit Stop Laptops before spending any money elsewhere. Dont get roped into thinking your equipment cant be saved. 5 Stars!!

Vi
Review №31

Microsoft update for windows 10 put my computer in a restart loop. I couldnt even restart in safe mode because the login screen wouldnt come up. Mr. Russell updated my computer and backed up my files. He also fixed settings on my computer that would cause problems later. I had a great experience. Great customer service and my computer is faster than it was when I first bought it. I have Microsoft office for free for the life of my computer and Avast Clean up. I even got a flash drive and laptop case. I will be a customer for life and I tipped for great service. Thanks Mr. Russell!

Ro
Review №32

The service was very professional and fast. The cost of my repair was very affordable. The technician was very polite to me. I am another satisfied customer.

Ch
Review №33

Excellent fast service ,no dragging their feet fixing my laptop. Got a great flat rate deal on my laptop upgrade. Thanks 1 Pit Stop Laptops. I will my experience with my coworkers for sure, A+ Express Service every time.

Je
Review №34

Been dealing with this company for about 3 years. Its the same excellent service. The prices are great ,and folks seem to really enjoy Mr. Russell conversations on computers. My son Jasin said his laptop is still working great thats been about year ago. Mr. Russell your great guy to have near by in case I run into trouble. Thanks for continuing to give us your best. :) :0

Bi
Review №35

Excellent Christian base business. Treats me very well on every business transaction we have had. I highly recommend them to anyone in need of professional computer repair.

Ki
Review №36

Awesome job on my computer they came to pick it up and delivered it back too me. Did an awesome job with my computer cleaned it up very well. Its like a brand new computer better than ever. If you need your electronics fixed they are the ones to take it to. I promise you wont be dissapointed and you will refer them out to your loved ones and friends. Thanks again job well done!!

Ja
Review №37

They repair my laptops in great time, recovered my photos, documents and music library. The technician was very polite and did an outstanding job upgrading my laptops. Thanks 1 Pit Stop Laptops.

Na
Review №38

He was quick and honest. Was able to get my laptop fixed with an hour and half and it is working great.

Jo
Review №39

Awesome service! Very professional and knowledgeable. Will definitely return and recommend. Fast service.

Ch
Review №40

Excellent service. Extremely fast turnaround. Honest evaluations with knowledgeable recommendations. I recommend anyone who needs PC repair and/or service to callRussell before you go anywhere else.

Dw
Review №41

Mr. Hickman was very professional, and he talked me through the whole process start to finish I would highly recommend his service, as he does great work also!

Lo
Review №42

5 stars all the way! Went to Russell during the labor day holiday weekend with two computers both with cracked screens, to my surprise Russell said he could get them fixed same day. End result: Russell was able to repair both computers and have them back to me within two hours! WOW!!!! If you are in need of computer repair I highly recommend you get in touch with Russell, he is a honest technician that provides fantastic service!

Ma
Review №43

Supreme service!, I had an issue with my Hp laptop flickering on start up. The problem was fixed in great time. My wife all in one Hp desktop as well fixed as well the same day. They were very professional and the cost was within my spending budget. Im giving them 5 stars. Merry Christmas!.

re
Review №44

Mom and Pop stores encouraged many to believe that they could have the American dream of being a small business owner. A successful business is not determined by where its housed but by the willingness of the business to serve outside of the dwelling. Your continued success will come from serving the people who need you most and who appreciate small business owners. Thank you for the excellent service you have provided to many. Never doubt who you are created to be and always encourage others. Thank you for your service and all you do for the customer.

Fa
Review №45

Picked my computer up today and it is like new as advertised! Thank you 1 Pit Stop Laptops. Will give you more business I promise you that for sure.

Ja
Review №46

Well after reading the great reviews,at first I thought could this company be what folks say it to be. I got nervous even more when I seen its a home base business. But my wife said something to me Ill never forget.She said its not about the look of the business but the great service he provides. Glad I listened to her. My computer is not only faster, but also upgraded from my windows 7 os, and I really must say I really see a different in the performance of my laptop. So I guess now! Im added to the family of this great growing business. I as well have gave you 5 stars. Your services was fantastic. Thank you 1 Pit Stop Laptops.

K
Review №47

Great service! My laptop was running so slow. My daughter told me how fast he fixed her computer I thought I’d give him a try. My laptop is running great. I would definitely recommend him to anyone!

Jo
Review №48

The owner of the company expressed a very professional and positive attitude. Service was excellent quick! Would highly recommend this place!

Ho
Review №49

Great and fast service!

Ti
Review №50

Russell was off the charts.Dont take your computer anywhere else.AMAZING

Je
Review №51

Great service and very impressed with all he had to offer! Super quick in analyzing and fixing my PC, getting me back up and running in just a few hours! If youre looking for an honest, reliable PC, laptop, or tablet/phone repair shop in Sussex Co, this is the place to go!

SU
Review №52

Professional personable affordable! Replaced hard drive, replaced and updated windows, and fixed a variety of issues all in about 2 hours! Thank you so much!! Highly recommend for any IT issues.

Je
Review №53

I had a very positive experience with this business. Russell helped me to pick a laptop that fit my needs. He was very nice. I did have a problem with the battery but Russell was prompt to respond and send a replacement battery to me. Super fast communication. I would do business here again. Thank you Russell for your help!!

Jo
Review №54

Gave estimate and stuck to it. Everything working great and got it back quick. Highly recommend

YM
Review №55

Perfect service with no problems at all. Highly recommended

Te
Review №56

Great service! Russ retrieved my lost data and set up my new machine to work well for years. Glad I found him and he has a customer for life.

Ma
Review №57

This young man does an extraordinary work on repairing computers.My computer performance is excellent after every repair.Thank you!, Mr Russell.Bishop Marvin Morris- Booker Street Church of God Georgetown, DE

Ty
Review №58

I dropped my laptop off on Monday about 11:30 am , Mr Russell said it is all fixed and ready for pick-up @ 2:30 pm. I got my laptop home and checked functionality and it is faster, and running better than when I brought it new. I truly found my lifetime technician. Thank you! ,Thank you!, Thank you!.

Fa
Review №59

Super satisfied!, had my laptop serviced by the technician and it only took a couple of hours. Glad I found this company. 10 stars for sure!!!.

br
Review №60

I called Russell last night with a sick computer and He said drop it off in the morning at 930am. To be truthful, Im an apprehensive person just because of past experiences when paying a decent amount of money for a jobs. I received a reminder text an hour prior to dropping it off, which I thought was courteous and professional. I dropped off my computer at 9:30 in the morning and received a phone call by 12:30 that my computer was fixed. My daughter is happy with her finished product. I would recommend him to others.

Re
Review №61

Awesome service. They was able to fix my laptop today

Ca
Review №62

Nice gentle man to deal with

Mi
Review №63

Very Professional and very affordable! Replaced my keyboard and cleaned up my computer in three hours. Same day pickup!! Very happy and will certainly come back to him with any future computer needs!

An
Review №64

Russell did an excellent job on my laptop , he made repairs and made suggestions that would increase the longevity and life, speed and clarity of my laptop when other would try to sell my new equipment Thank you Russell

Ma
Review №65

My wife & I laptops are still running great after a month now Mr.RussellSorry!, I was late getting this feedback done. You are a great tech-guy.My son Ryan will be stopping his by soon. Thank you!.

Na
Review №66

WOW! that was awesome fast service. My desktop & laptop runs like I just brought them new, Keep up the great job. Russell I will spread the word about your shop. Thanks for everything.---Satisfied 200%----

Be
Review №67

As advertised super fast and great quality repair. Great work !!!

Gr
Review №68

I have been to many PC repair shops, laptop shops, They all have 1 common theme to talk through you as a customer they will give you a timeline when to expect your service to be taken care of with an outrageous fee added to it.At 1 Pit Stop Laptops i found a great guy Russel treats you like a person not just another random source of income for his business. I recently had a high end gaming pc restored to much better condition than i ever knew could be done and it was taken care of in less than 2 days. At 1 Pit Stop Laptops, you will leave with a smile not an empty wallet.

Sh
Review №69

Called because I was quoted a higher price and would have been without my laptop for three weeks. Not only did he fix it in less than an hour, he cleaned it and I will be buying a computer for my staff. He did an awesome job and I would recommend him to any one.

Je
Review №70

10 Star express service,got my PC back within hours. My PC is like new,working so well now.

De
Review №71

Im just sorry I didnt come to you sooner. You did an amazing job on my laptop. Its so fast now. Thanks

De
Review №72

I’ve known Russell for 20 yrs u won’t find n e one more honest n who does excellent work. Call 1 Pit Stop if u want the best!!!

Br
Review №73

Mr. Russell is such a doll! Very friendly and professional. He had my laptop done in excellent time and even put up with me when I told him the next day that I changed my mind and wanted the newest Windows 😂. Thanks again!

Ja
Review №74

Repaired my computer in 2 hours. Mr. Russell you did a great job. Thank you!.

Ja
Review №75

I called and told Mr. Russell what was wrong with my all-in-one desktop computer. When I pulled up to his shop, he was waiting, I didnt even have to leave the comfort of my car. He took my computer and had it repaired within 4 hours. What a gentleman, when I returned, he placed the computer in my car for me. Thank you!--Love the Express Service --- Very Satisfied ---

Ca
Review №76

My Dell Inspiron was a real klunker of a device. Im a traveling ornithologist/photographer & I need my laptop to function professionally. I had my hard drive swapped out & received some true luxury service! Now Ive got Microsoft 365 (was using the free 3rd market version) AND a high-functioning laptop!

Ja
Review №77

My type of laptop shop no bull. Fixed my laptop within 2 hrs. Awesome professional service. Wish I could leave 20 stars. Thank you for your excellent service

Be
Review №78

Very impress with your services. My 2 laptops are like new now. I will return and give you more business.

St
Review №79

1 pit stop Laptops, I highly recommend thisBusiness to all who need computer work.Customer service is great and very knowledgeable about computers. Thank youvery much for a outstanding job.Thank youDJ WIZ!

li
Review №80

This place is a joke , very unprofessional no signs out front of this business and works out of his kitchen, some business smh , has god picture on his wall in his kitchen and in his living room, Christians are not suppose to rip you off , not in my eyes.... I took my laptop to Mr Russell so that it would be faster then when I took to him and everything I asked to be fixed was not fixed, it was slower and he did nothing to it, , this guy was very rude and insulted me , when I would not pay him Cash, he would not take my business check or business credit card, I refused to pay for a service that was not done , be aware of this business !!!!

Je
Review №81

He wouldnt help me me when i called and asked where his house was..told me to go to Walmart

To
Review №82

Called and told Russell, I have very private pictures that I need placed on an external hard drive . Awesome work!! Im a 100% super satisfied customer. Thank you! 1 Pit Stop Laptops Repair Services.

Ka
Review №83

*** Excellent Technician ***You did an awesome job on my upgrades. HP technicians saidwindows 10 couldnt be installed on my laptop,and told me to buy a new one. For real HP needs to hire you. Thanks for everything.

Si
Review №84

You did a great job on me and my husband computers. Hands down Excellent Fast Service .You number is on our refrigerator for good..lol Thank you so much.

An
Review №85

Prices affordable, Very professional, & Superman Fast Service. My iphone 8 & 7 plus is working a charm. Me and wifey left you 5 stars (Russell) 1 Pit Stop Laptops.

Wi
Review №86

Great Job! My computer is all fixed.You guys are the real deal. As promised ,I will tell my classmates about your outstanding service.Keep up the great work!!!

Be
Review №87

Did an excellent job fixing my laptop and apple ipad .Thank you , so much for your great service.

CA
Review №88

My 2013 laptop is now a 2018! Thank you so much for the great service. The upgrades and improvements are awesome. Thank you!

Br
Review №89

You WOW me today! 1 Pit Stop Laptops. Super fast service and awesome professional attitude. WOW,WOW,WOW,WOW WOW,WOW AWESOME LAPTOP REPAIR SHOP. I will spread the word,you deserve it.

Ke
Review №90

*****Terrific!!*****Job***** They fix my computer within Hours.My computer was so slow and had over 1200 viruses and error messages and unwanted pop-ups.Thank you 1 Pit Stop Laptops for your awesome fast high-quality service. My wife and also will be send you a great gift soon. Again, Thanks

Ja
Review №91

I had Russell of 1 Pit Stop Laptops to fix my laptop and desktop,then I paid him to fix my friends computers as well.This young man knows his stuff.Thank you Russell for your excellent service.

Mi
Review №92

He is a great guy I was in a pinch as I am an online student he got me a nice size laptop that fit my budget and even gave me a mouse and camera to go with it..WHAT?? Best Buy wanted over $500 to fix.$99 to transfer my files smh.this guy saved me and I am so appreciative.He will meet you so dont look at where he is and be like no I cant.... call him..I just moved here from Pennsylvania and I saw his ad and he helped me when no one else would.You wont go wrong here! God bless ya..He got my money and now Greed has taken over him hes no longer helping to be nice.. BECAREFUL..

Ar
Review №93

Fantastic, fixed my broken 2012 MacBook Pro in one hour when the Apple store said it was to old for them to fix it. Thank you Russell.

Mo
Review №94

Russell does not stand behind his work. He sold me a laptop, but from the beginning there were problems and he charged me to fix it but the problem continued. He also accused me of doing something to it rather than taking responsibility for his defective laptop. After two months, the power cord stopped working and he refused to replace it. Shoddy work. Avoid this company.

Te
Review №95

I left my laptop, within 4 hours Russell called me and said your laptop is ready for pick-up. My laptop isn’t slow anymore and he upgraded to windows 10 professional and gave me virus protection for 2 years. I’m sticking with 1 Pit Stop Laptops to repair all my pc’s

Ka
Review №96

Worse place ever. my computer came back is worse shape then i took it in. i was way over charged. the guy did not seem like he knew what he was doing at all, and i caught him in a lie. took my computer to the shop on rt 9 by sports at the beach and they had it running like new and back to me within 2 days.

Aj
Review №97

Russell is very knowledgeable. He diagnosed and fixed my problem very quickly. He also installed a new ssd drive. I will use him for all my computer needs!!!!!

Mo
Review №98

Quick service and friendly staff. Would definitely go back for any Apple services.

Ta
Review №99

Thank you!, that was very fast great service. I told you I would give you 5 stars and I did Mr. Russell. Thankx for everything.

Je
Review №100

Russell very knowledgable. Fast turnaround. Reccomend A+++Jeanne

Information
100 Photos
100 Comments
4.7 Rating
  • Address:111 Albury Ave, Georgetown, DE 19947, United States
  • Site:https://www.facebook.com/1pitstoplaptops/
  • Phone:+1 302-339-0616
Categories
  • Computer repair service
  • Computer service
  • Computer store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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