I have been using Jacobs for a long time. They take such good care of me everytime. Everyone should have mechanics they can trust, like I do them!

Fast, affordable service with EXCELLENT customer service. From now on this will be my only car service center.

Quick, friendly service and paid the price I was quoted over the phone... cant beat that...

Walk in, go to me right away. Good price.

Great place to get your vehicle state inspection. Usually in and out in a half hour.

I had a good experience at this facility getting my vehicle inspected. Very respectful and courteous people.

Came here with my boyfriend to get an inspection. They ended up saying that I needed new tires although I just bought the tires a few months ago. They took my tires off and replaced them with some old and very bald tires. I know this because my tires were brand new and no where near being bald. They also threw off the alignment on purpose and now I need new tires and an alignment thanks to them. Do not go to these people as they are very unprofessional

Always friendly and professional. My choice for mechanical work on both of my vehicles

I came to Jacobs because my car cut off on me. There was a car ahead of me that they worked on for an hour, I was sitting at Jacobs since 12p.m and they had me waiting all day. When it was my turn to get my car checked out they did not even check to see what was really wrong with my vehicle they just guessed and they left. Bad service. Do not recommend.

Good fast service, friendly, would have been 5 stars if any employee was actually wearing a mask.

They were very polite,and fast. Well done

Wow, fast service! I went in and they happened to be free at the moment. My inspection didnt take long at all. Polite service too. Thank you!

It was the nicest place & the staff was helpful & informative to everyone, will go back for any automotive needs over & over again !

Nice, friendly people. Fast, and accurate service!

Best place in town, with great service!

Great prices..definitely know how to take care of there customers. Friendly. Prompt. Reliable.

I wouldnt recommend this place to anyone service is poor they overcharge and wont fix the issue just trynna save ya some cash

Loved the experience. I was given great advice on my vehicle. I highly recommend going to this shop for all your car needs.

Fast service. Considerate techs and owner. No BS. When Ive been in the waiting area I have never heard any of the guys give BS advice. If they can do the job they do and if not they explain why and where the customer needs to go.

Took car there for diagnostic test they didnt even check it but they were quick to charge me for it

Ive taken our chevy malibu here for everything from an oil change to a complete brake system overhaul & a new starter. They get the job done quick and they dont try to pull anything over on you. A Real Honest mechanic! If you need your vehicle fixed this is The place to go in Gastonia! The owner Eddie is great guy and his guys are experienced and knowledgeable!

Went to have vehicle inspected before here around 4:00pm. Just called at 8:10am and the man who answered says that they stopped doing inspections two minutes ago. Guess my business will be going else where, and I’ll recommend to people not to choose this place.

Very honest people who do good work right!!!

Wonderful people to do business with. Very fast vehicle inspections.

Great service and Excellent prices

Quick service for inspection renewal!

Type of vehicle: 2013 Subaru XV Crosstrek with 128k milesSituation: I called about alternator issues maybe 20 minutes before arriving at their shop 2P.M. on a wednesday. These mechanics were very professional and assessed my vehicle (while others vehicles were in the shop), identified I had an alternator issue and even negotiated with whomever they purchase parts from to let me receive a military discount on the part. They fixed my vehicle once they could get to it in about 45 minutes. I would recommend to any locals or those who are passing through like I am

I was in and out in under 30 minutes

Quick service!

Found my self in a bind and running behind due to 2 flat tires. They were polite, friendly and very helpful unlike auto max which was closer. I havent had to really deal with anyone near gastonia but so far I would recommend them and see no reason not too. If I have any issues I will return there.

Good honest service

Always prompt with service, wont do work if not needed. Knowledgeable and informative.

My fiancee went there and had to get our A.C. compressor fixed on our Jeep liberty. They gave her an amazing deal and would definitely recommend them to anyone... Thanks for the awesome job guys

Made several calls. They would not pick up the phone. Dont call for appt or availability they dont want your money. Just a sign from GOD keeping me from here. Im not forcing the hand. Theres a reason why... Not trying to find out.

Very friendly, observant & fast with your diagnosis & fixing the problem.

Great Service and local company that will take care of your vehicle in a good old small town way. Affordable prices compared to other companies.

Eddie and his staff do great work, reasonably priced.

Honest mechanics are hard to find. Jacobs mechanics are split on. No BS.. straight facts and solutions.

Best service Ive ever had!!!! I would recommend anyone! Im a woman and they were honest and had the best prices around! Im only coming here!

Friends from Saint Michaels Church! Known them forever! They always fix my car! Great guys!

Excellent quick service

Guys were great Ill definitely be back.

I Went in for NC Auto Inspection .Other places have passed me for my rear window tint being limo tinted for 3 or 4 years straight. This guy fails me. Now nobody will pass me until I strip off my $150 worth of window tint.

Awesome group of guys work there. Very smart and trustworthy

Its perfect best service anywhere

Great place!!! Honest and dont try to take advantage of you.

Polite and quick inspections. Probably will try them when I need work on SUV.

Theyre not the cheapest, but theyre honest.

Great customer service

These guys treat you right. good mechanics

Good service you can trust

Excellent service!!

Couldnt do the alignment I needed

Great people and fast

Did a great inspection

Great immediate service

Not sure

Tarrer for car inspection, in Gastonia, NC very honored if your car needs any spare parts to pass the ok inspection that is.