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Heritance Realty Group - Keller Williams
4783 Preston Rd #100, Frisco, TX 75034, United States
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Jo
Review №1

We had a great experience working with Jonathan and Danielle! I would recommend them to anyone looking to sell or buy a house! They were very responsive and frequently checked in on us. We bought a new build home and Jonathan continually checked on the progress of the home, communicated with the builder and sales team, and always made sure to relay that info to us in a very timely manner. It was a pleasure working with them, and will definitely be using them again for any future home selling and buying!

Ra
Review №2

We have sold 2 properties with Heritance Realty Group and we were more than satisfied with our experience. Professionalism, going the extra mile, value and care were evident in each transaction. Our agent Harlow showed his experience and is highly recommended! Thank you Heritance!

Ma
Review №3

I would like to give thanks to Harlow Hague. Harlow was very professional, transparent and trustworthy.Harlow communicated very effectively, he was constantly keeping us aware of the purchase of our home. This was not an easy task considering the housing market, however Harlow was amazing, i would not consider any other real estate agent but Harlow Hague… keep in mind not all real estate agents are alike!! Harlow is the right agent for all your real estate transactions!!!!Thank youMark

Da
Review №4

We have used Jonathan and his team for multiple transactions in the last several years and they have been wonderful to work with. They were so helpful keeping things organized for us in this crazy housing market that generated so many offers on our home. We felt confident in making the best decision based on the way they organized all the information!

BR
Review №5

I have thoroughly enjoyed working with Rion and the Heritance Team. As a first time home-buyer, I truly appreciate their patience and hand-holding throughout the process. They treated me like their own daughter or sister going through the process, and it really meant alot to me. They were honest and ethical, and more than supportive. It was a long road, but we eventually found my first home. With Rion by my side I was able to do everything with confidence. I could not be more pleased.

Me
Review №6

We Had the BEST service during our home buying journey! Harlow Hagee is truly the BEST you will find. He has worked so many hours for our family to find the PERFECT house! We would NEVER use anyone else than him & his company!! Thank you all for your wonderful service!

da
Review №7

This is my second time working with Jonathan and Team Heritance and as always a great experience. They helped me through every step of the process as I sold my house. Every detail was looked into and I was able save and add money to the process where I never would have been able to without the expertise of this Team. Thank you so much for another great experience!

Ba
Review №8

Great work by the Heritance Realty Group! They were thorough professionals from the start of the process to the finish! Special thanks to Harlow Hagee for his assistance with the sale of our home.

Je
Review №9

Our experience with Harlow Hagee (Heritance Realty) cannot be rated with stars. It definitely was way more than five stars in terms of professionalism, integrity, and commitment to our housing need. During this unprecedented crazy housing market, we felt like all odds were stacked against us and on several occasions had lost hope after many unsuccessful offers. Unlike some pushy realtors out there, Harlow worked with us patiently to get us the house WE wanted not what he thought we should want. He made himself available 24/7 for questions and consultation, educating us every step of the way, and even when things became sticky with the mortgage lender, he went above and beyond our expectations and helped remove barriers that were threatening our closure on the house.Thanks to Harlow, Heritance, and KW we are proud owners of a new home!!Benson and Maggie.

Ma
Review №10

The Heritance Realty Group team is by far the best in the market and have exceeded our expectations in so many ways! They surpass all other realtor groups we have worked with in the past and have truly established the highest level of trust because of the foundation that they are grounded upon and the detailed service and support they sincerely and so timely provide!Jill is such a hard working and and cheerful professional that insures all details and actions are responded to and makes it all very enjoyable and fun! Jonathan has a very deep knowledge and understanding of the real estate market and provides information and recommendations that are spot on in both buying and selling! He will provide the most accurate, timely and supportive information that you will need in making these key decisions. Harlow works so well with this team and provides a selfless support of your every desire and need. He will work in detail to insure that all things occur in the right way and to your benefit.Each one will surpass your expectations and insure the very best actions occur to your benefit! Their sincere and personal interaction and support along with the detailed communication removes the stresses you may feel and makes the whole process very enjoyable. They truly and sincerely work with you like part of the family and will provide the guidance and support you need to insure the actions you take will be a great part or your heritage and Heritance.

La
Review №11

If youre looking for a realtor, stop reading right now and call Jonathan Roberts and his team. They will be the best realtors you will ever have! Whether youre buying or selling, they will walk you through every step. They are proactive, informative, transparent, and very courteous. The icing on the cake is how they handle any unexpected bumps along the way. They champion your cause and bulldog every issue until you are satisfied! We could not be happier about how Heritance Realty Group helped us sell our home and buy a new home to fit our family needs. We are 100% satisfied and you will be, too!

Ma
Review №12

I appreciate all that the Heritance team did regarding our recent sale and purchase. The fact they put integrity and transparency at the forefront was very calming for me through a tumultuous and stressful time. Each discussion or question was meg with a quick, thorough, and detailed response. It was truly like having a more experienced sibling or parent walking me through the transactions and offering meaningful advice, though I still felt that I had the autonomy to make the final decisions. Jonathan and Jill were great! Highly recommended!

Mi
Review №13

Jonathan and Jill are the best team out there. They made the sale of our home almost effortless while making us feel like one of the family. Jill’s almost immediate and always cheerful response time is indicative of the care and professionalism with which she does her job. Jonathan is extremely knowledgeable about all aspects of the Real Estate market. This knowledge is coupled with a personable communication style that makes the whole process pleasant and enjoyable. He will always go the extra mile for you. Both Jill and Jonathan are people of integrity. We would trust this team to do our Real Estate business anytime.

St
Review №14

Heritance Realty Group was very helpful and responsive when I needed to find a replacement rental property for the back end of a Section 1031 Exchange. Ryan Westfall was my specific agent and he was very helpful and available whenever I wished to go preview properties. He also did research on rental rates in various communities to assist with economic analysis of potential replacement properties as well as sending me numerous listings meeting my preferred criteria.Ultimately I also engaged Silvertop Management to manage the property. Silvertop is owned by Jonathan Roberts who also owns Heritance Realty Group. They found me several renter possibilities fairly quickly which ultimately lead to having a renter ready to sign before I closed on the property. That meant having to wait until I closed on the property before we could sign the rental agreement.I highly recommend Heritance Realty Group.

Ge
Review №15

When we found Rion, were living in Washington state and trying to get a rental property in Prosper/Celina. After several unresponsive listing agents, we stumbled across Rion Westfall. After our first conversation on the phone I was very impressed with his professionalism and helpfulness. Our overall experience with Rion was incredible and I highly recommend you give him a call!

Sy
Review №16

Jonathan and Jill are one of the best people I have worked with so far in buying and selling. We sold a property within less than two months of listing with them at a time when there was a pandemic panic everywhere. Jonathan worked endlessly with me to follow thru the pricing of the home and eventually, we sold right within our planned budget and price range Jonathan introduced us to.The best part wasnt over yet. It began when we started our buying journey with him after selling the home. He negotiated with the builder of our choice after we worked our way to the best plan and builder. I was amazed that he exceeded the expectations we had agreed to on the buying side and truly went above and beyond in getting us the best price for our new home.To add further, they do not forget their client. As a courtesy, they worked with me to figure out the best possible lease option during the build period and helped with a smooth transition from our sold home to our townhouse where we are planning our temporary stay.Jill and Jonathan still continue to be in touch with us. They are working endlessly to help me figure out a multiple phase inspector for our new build. They keep checking with us every week and are there to answer any email or query I send them which is the absolute best thing I like about working with them. I never have to wait for them to answer my query even if it does not make sense.I couldnt be prouder of the decision I made of choosing Heritance for our home selling and buying needs and highly recommend them.I am a customer for life..

Co
Review №17

Christie Paulsen was so nice and helpful. She took time out of her busy schedule to help find us the best home for our family. I will gladly work with the Heritance Team and recommend Christie to everyone I know. Thank you!

Je
Review №18

Cannot begin to thank Harlow and his team for helping us through this process. We bought a home from out of state without actually seeing it in person first but we felt like we had. Harlow did several video calls with us and took the time to look into every question we had. Would highly recommend them. Thank you team!!

Da
Review №19

Heritance Realty Group is filled with professionalism, expertise, and dedicated investment for their clients. Team members specialize in specific areas yet work together in a unified way adding a personal touch that makes them easy to work with and builds confidence and trust through the entire process. They work hard to maximize their clients’ benefits, and they do so with integrity. We feel very blessed to have had the opportunity to work with, and be represented by, Heritance Realty Group. In many ways, we feel we have been adopted as part of the Heritance family.One of the marks of a great company is their desire and ability to take corrective feed back for improvement. We wish we could be able to be helpful in this regard, however our experience was so complete and quite a pleasure for us throughout the entire process (that is typically extremely stressful). The Heritance team did not leave any detail undone, and were a joy to work with. They have our complete trust and gratitude. We would recommend them to anyone with absolute confidence.

Sa
Review №20

I reached out to Jonathan to request Tax Assessment Appeal report for my Property. The next day he sent me a detailed report that greatly helped my appeal/protest process.In future, I will reach out to him if I have any Professional Brokerage needs for my home. I will also recommend his name to my Friends for any of their needs.

Li
Review №21

If you are looking for the best realtors in North Dallas, look no further! Jonathan and Jill made our first home buying process a great experience— and it was not an easy task! We live out of state, couldn’t travel due to a strict stay-at-home policy, and bought during the Covid-19 pandemic. Jonathan and Jill navigated our unique circumstances flawlessly and managed to secure us our dream home! Thanks again Jonathan and Jill!

Er
Review №22

My husband and I had a great experience working with Heritance Realty Group! Our realtor was easy to communicate with, prompt, and had some great input that led to us finding our home. Since this was our first home, he and the others at the realty group were very patient with answering our many questions, and did a good job of explaining things to us. They were also very personable and I felt that they actually cared about finding us a good house, not just making money. I would definitely recommend them!

Jo
Review №23

Jonathan and Beverly were amazing through our entire home buying experience! They are both extremely knowledgeable and Jonathan fought several battles on our behalf in order to get us the best deal possible and to make sure the seller followed through with everything they said they would. Jonathan went above and beyond several times meeting different experts at our house to make sure there were not any hidden issues or problems that were or were not discovered during the inspection process. He also had great guidance and counsel for us during our first home buying experience. I am confident we got the best deal possible and we closed on our house for well below appraisal. I would highly recommend this team for any of your real estate needs! We will definitely be using them again if the time comes! Thanks Heritance Realty Group and especially Jonathan and Beverly for taking such great care of us! We truly appreciate everything you did for us!

Mi
Review №24

Heritance went above and beyond to help us find our first home! Melanie was a gem to work with and really knows the ins-and-outs of the business, and then some! She helped us see things we wouldn’t otherwise on properties, and took the time to drive 1+ hours to look at homes each outing. She’s also really fun to hang out with. Thank you so much for your support and advocating for us!!

Ka
Review №25

Jonathan is simply the best! If you are looking for someone with experience, knowledge, and integrity, hes the realtor for you. He was very easy to get in touch with and made me feel like his most important client. He is well respected within the industry which is an asset when negotiating with other realtors either to buy or sell. He is very thorough and makes sure you understand everything while also making sure everything is taken care of. I wont ever use anyone else!

Br
Review №26

Melanie guided us through the purchase of our very first home! She and her team were so great to work with. The whole process was so smooth and she was in constant communication with us. We recommend all our friends and family to her and look forward to working with her again in the future!

Ka
Review №27

I worked with Harlow, who represented my husband and I during our first home buying experience. He was very helpful and patient with me, as I had many questions and concerns buying a home from out of state. Harlow was quick to respond and set up showings back to back on the weekends we flew down, making our quick trips efficient and enjoyable. We’re loving our new home and grateful for all the help we received from our realtor!

Is
Review №28

Jonathan helped us purchase a home for the first time and 3 years sell a home for the first time. He was excellent every step of the way both times and it was a huge asset and comfort to us to know we had him backing us up each time. He is very well organized, willing to take time on whatever we needed to, and highly responsive.

Je
Review №29

My realtor was a Harlow Hagee. He demonstrated much patience as he guided me through the sale process. He was never too busy to answer my questions, and there were a lot of them. I truly appreciated his transparency throughout the process. The other Heritance team members I interacted with were very capable and pleasant. I would highly recommend Heritance Realty Group.

De
Review №30

Our agent was great to work with and walked us through the whole process. We felt confident that he had our best interests in mind.

da
Review №31

Melanie is a wonderful person that really cares about the people she helps. We had issues in the past with other real state agents and she really turned it around for us and found our first home. We love our new home and more importantly our boy loves it more .

sh
Review №32

Melanie Chatterton and Jonathan were so awesome to work with. Melanie worked tirelessly helping us iron out issues with our builder. She was always quick to respond even when she was out of town. And when she could not be there, Jonathan was. We could not have asked for a better team to work with and advocate for us.

ba
Review №33

Fantastic Experience! We went through 3 different realtors before finding Heritance whom we can trust to have our best interests as their interests. They were extremely helpful every step of the way and very patient as it was our first time buying a home. No pushy sales tactics. Just did what was right for us and at our pace.

Ta
Review №34

The team helped us buy our current house a couple of years ago and were fantastic as we dealt with some difficult sellers. We currently were deciding between doing upgrades on our current home or purchasing a new home. Jonathon helped us make an informed decision with market research and advice. He helped us know what we would get for our house, which upgrades made the most sense, and what discounts we could expect from the sellers. We appreciate all of their help and advice!

Mi
Review №35

Very professional and knowledgeable. I would trust them with all aspects of my real estate needs and concerns.

Am
Review №36

World class experience! Extremely professional. They assessed our situation and tailored their approach to make the purchase pleasant and easy. Not only did we gain a beautiful home in Frisco, Texas, ...we also gained trusted (and fun) friends. Thank you Heritance Team!!!

Br
Review №37

Ive moved on multiple occasions (more than 10x) and have never worked with a better team of Realtors. Jonathan, Melanie and Jill at Heritance Team thought of every detail. Jonathan spent decades negotiating large contracts at HP (formerly EDS) and knows how to get his client the best deal in the most honorable way. Melanie has a keen sense of style and the market and worked with us late in to the evening several nights as we were working through the offer and responses.Jill keeps things moving forward and is always on top of the details of the search and the close. You can not find a better team to help you than the Heritance Team. I highly recommend them.

Er
Review №38

I don’t think you can find a better realtor to work with – especially in selling your house – than Jonathan Roberts and his team at The Heritance Group at Keller Williams (KW)!We have moved often and sold five homes, and I wish Jonathan Roberts and his team at the Heritance Realty Group would have been the first realtors we had hired rather than the most recent. Heritance set a new standard and completely opened my mind to what can/should be done to sell a house.We were forced to sell our home after owning for just eight months, in a market that has now been nationally recognized as being “down.” I was certain we would lose money, and Jonathan was real about the market we faced, but then he and his team went to work, and within a few days they presented to us a “marketing plan.”Their plan was the most exhaustive and complete I’ve seen – how to reach international buyers, how to engage neighbors and friends and social media to reach our natural market, and how to present the home online and in person in the best possible light. Every option was employed including door-to-door visits with neighbors to let them know when the house would come on the market and to give them details so they could talk with their friends and neighbors.We had the house under contract in four days, but the work continued until we had a full backup offer with no contingency. Most agents would stop with one offer, but the second offer made sure we didn’t have to give away value in fixing nitpicky things that came back in the inspection.Marketing isn’t the only skill they deployed on our behalf. Jonathan has bought and sold companies before his career as a Realtor, so he knows how to communicate effectively in every stage of the process, how to think ahead, how to anticipate what the buyers need to know, and he blew us away with his constant and thoughtful engagement all the way through to the close. Even in the day or two leading up to the signing, he and his team (Jill is AMAZING) followed up on every detail to make sure nothing went undone before the close.If you’re looking for a home, The Heritance Group will serve you well, but if you’re selling a home, DON’T sell yourself short and choose someone just because you know them or they are recommended to you by a friend. I would urge you to at least meet with The Heritance Group and learn about their fantastic system for selling a home –especially luxury homes ($1 million +). They will save you thousands of dollars and could shorten your selling period considerably. Again – the average house was selling in 100+ days in our town – ours sold in just four days!

Ju
Review №39

Heritance Team is AMAZING!!! Every member of the team are outstanding and professional. Extremely helpful, very talented, and really dedicated to help you sell your home. We never second guessed our decision to choose the Heritance Team to sell our home. They are the BEST!!!

Da
Review №40

The customer service has been exceptional. The staff has been very helpful and answered all of our questions promptly.

Ma
Review №41

Harlow is an outstanding realtor! He pays attention to the small details from beginning to end. He always responds and looks out for the best interest of his clients. Highly recommend Harlow.

Er
Review №42

We had a great experience selling our house with the Heritance Realty Team!Jonathon came prepared for our first meeting with a packet of information he researched about the market area, comps, and specs. He evaluated our home with precise detail just as an appraiser would. Jonathon has a calming presence which I found very beneficial during our time selling the house.Melanie was able to help us stage the house. She did a great job. Melanie is friendly and easy to work with. I especially enjoyed her sense of humor!The team hired a professional photographer. The pictures were exceptional. The team went above and beyond by printing a custom marketing toolkit. It was very impressive. The house was listed quickly and marketed well online also.Jill was quick and efficient with her communications. It was a pleasure communicating with her throughout the selling process.I highly recommend Heritance Realty!

Sh
Review №43

Working with the Heritance Team has been the best experience! Everyone is incredibly knowledgeable, helpful, and responsive. We interviewed other realtors before choosing the Heritance Team and it was the best decision we made for our home buying process. We will be using the Heritance Team for any and all other future real estate purchases and will be recommending them to everyone we know.

Br
Review №44

The Heritance team performed a miracle. Their guidance, professionalism and expertise was the only way this transaction was going to happen. As far as I am concerned Jonathan and his team are the best in the business.

Ka
Review №45

When we moved to the McKinney, TX area, we bought a home with Harlow Hagee as our realtor. We were very happy with that process and the home we ended up buying. When work took us out of Texas, Harlow sold our home. Due to the start date of the new job, we moved shortly after listing our home. We could really only leave our home in this way because of the confidence we had in Harlow. He held open houses, followed up with showing agents to get feedback, and kept in touch with all interested buyers. His communication with us was excellent. Our home sold fairly quickly. We would absolutely recommend Harlow Hagee and the Heritance Realty Group to anyone looking to buy or sell in North Dallas.

Br
Review №46

The Heritance Realty Group went above in beyond in many regards to take the stress out of buying a home off of my shoulders. It began with a consultative discussion to better understand my needs, my timelines and goals of the transaction. Jon is excellent at combing through the data and is terrific at explaining why he thinks the house should be strategically priced.The Heritance team is incredibly responsive, kind and knowledgable about negotiations and getting you top dollar. Non only would I recommend them but have to just about everyone I come in contact with.Theres no better Real Estate team in DFW that you should trust with one of the largest financial transactions of your life. They will deliver a world class experience for you like they did me.

Jo
Review №47

I cant express how grateful I am for this team. Beverly, Jonathan and Jill were so helpful and attentive. We could not have gotten this property without them!

Ca
Review №48

Jonathan has made the entire process of selling our home go so smoothly. I highly recommend him!

Je
Review №49

Silvertop Realty had the opportunity to work with the Heritance Team on the purchase and rehab of a property in Plano. This was a short sale transaction and I have to say that Jonathan and the Heritance Team went above and beyond normal expectation of a Realtor in working with the bank. Many hours of time and effort from Jonathan made this purchase possible. The home was remodeled by Silvertop Realty to a successful conclusion. This was a win/win for the homeowner, Silvertop Realty and the Heritance Team. This would not have been possible without Jonathans continued efforts. Thanks Jonathan!!

Cr
Review №50

Unbelievable service, follow-through, patience and professionalism. You will not be dissapointed in The Heritance Team.

La
Review №51

Amazing results Ian and Johnathan are the best.

Information
28 Photos
51 Comments
5 Rating
  • Address:4783 Preston Rd #100, Frisco, TX 75034, United States
  • Site:http://www.heritance.net/
  • Phone:+1 469-240-2600
Categories
  • Real estate agents
  • Commercial real estate agency
  • Real estate agency
  • Real estate consultant
  • Real estate rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–12pm
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
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