The manager Jonathan was attentive and made sure to follow up on anything that I needed help on. You pay for the express service: you get the best service and he does everything with the very soft personal touch.

I took my laptop here to fixAnd they fixit fair prices and honest techs i like the place. My daughter have a new computer again.

Competent nerd! Thankful for his knowledge.

Very professional. Not over priced. Definitely recommend.

Love these guys they did a world class job on my computer.

Awesome customer service and tech support, worth every penny. Nick, thank you so much for taking such good care of us and our computer today! Our computer is running so much faster after you giving it a tune-up this afternoon. ~Amelia

As soon as i called them i got instant attitude ok the phone, as proceeded to politely ask about my computer problem. he started mumbling and i couldn’t understand him, i asked him if he could repeat and he got mad and spoke to me like i was 5 years old. i will be coming to the store to confront him.

The techs are knowledgeable and quickly resolved my issues. Why one star? Its a SUBSCRIPTION SERVICE. You cannot avoid 25$ PER MONTH charge after you leave. What do you get for that 25$? I have no idea, and I dont think they do either. This place is the equivalent of Java changing your search engine to Ask Jeeves.

This is in response to the manager reply: I do stand by my initial review. I understand that during these times a business reputation can make or break its long term survival, and I would have expected a different response from the owner. A simple apology for the employees behavior would have been enough, and maybe I would have deleted the review. Reading the reply I have a feeling that we are talking about different realities (and maybe, just maybe, you were looking at a different person on your security camera). I dont want go into he said/she said argument here, it will not help anybody, but I would like to point our that at the time of the incident there was no mask mandate in California/Fresno. All the rest of the reply is just fantasy (if indeed you were looking at the right person on the security camera). I hope that your company will use my interaction at this location (the real one, not the one presented here - which may have been influenced by a defensive employee) so you can provide a better experience for your customers in the future. Also, very important for your employees (especially the one at the counter at that time), NEVER be dismissive of your customers (even if it is for a $1 screw) - this is what actually prompted my initial review (customer is not always right, but it is to be always respected)Below is the initial review:>>>Usually I avoid leaving bad reviews as I know how damaging it be for a business, however the management really needs to step up the training of their employees. I stopped by for help with a couple of screws for a laptop. The front desk person answer was: I dont know, we dont do this, try a hardware store (???), try Ebay, we dont do this (again), I dont know (again). We were talking about 1 M2x2 screw!!!

Saved my wedding pics

I recently had coffee spilled all over my computer. After taking it several places I was told pretty much no luck and it was completely dead. I was about to give up then went to Nerds on Call because I happened to be in the area. The manager Johnathan claimed there maybe something he could do to fix it. After about a week in a half he was able to fix my computer while still saving all of my work on the drive. He and the team really went above and beyond to help fix my computer while giving me status updates along the way and for a reasonable price. I am greatly appreciative.

EXCELLENT SERVICE QUICK FRIENDLY WOULD DEFINITELY RECOMMEND=)

Jonathan was amazing! He kept me informed during the entire process and under promised and OVER DELIVERED! He came through for me during the busiest time of the year for me and I am extremely satisfied. Without a doubt I would never hesitate going back!

They have never failed to help me out. I know I can always count on them.

Very good, very professional and patient. You put your computer in their hands and work the best magic to bring your PC into a well oiled working machine. I cant stress enough about getting these guys to service your computer needs, you will not be sorry. Ive had them for years now, best around.

Jonathon was very patient. He brought me up to date with new technology! I had never used my receiver speakers with my television and he got them to work! He also made it so I can use my computer on my television! Very Informative and excellent communication skills! Amazing job!

If you have the little bit of skill needed to clunk around inside your computer, paying for computer repair seems like a rip-of. But if youre not sure whats up or would like an expert to take care of it, Nerds On Call will come to your home or business, look at it and give you an estimate FOR FREE. Then its just $99 if something does need to be done. If a more specific repair needs to be done, the $99 will go towards it (like replacing a power supply in my case). Great web site too.

Been with these for a couple of years now an theyve been very helpful and good at making sure my PC is running optimally. The cost is affordable, an the service is very convient as they can just remote access your PC an do tune ups, cleanings, and repairs with out you heading to leave your home. I like to call them my IT guys, theyre awesome.

Great computer techs! Jonathon and Angel explained everything in detail and were able to recover my lost pictures an files.Thank you!Also...got a tune up today for my Dell DesktopGreat online service techs too!

Jonathan has been a tremendous help! Hes been very tenacious in looking for our problem, which was like looking for a needle in a haystack. Hes easy to talk to and explains things as he goes. I had reached the end of my ability to handle computer issues and the Nerds have been a lifesaver!

I can not say enough positive things about Alex Woods and my experience with Nerds on Call on Champlain in Fresno. I have a small hobby/business and when my computer is not working I go in panic mode. I love that I can walk in with no appointment to Nerds on Call and can schedule the help I need. I have trusted Alex with my computer, once in 2016 and once in 2017, and both times he fixed all the problems in the time frame expected, he explained things in a way that I can understand and he helps me to set up my computer in a way that is most beneficial for me. I highly recommend Alex and Nerds on Call.

Rick is so nice, communicates very well, and does a great job! I love Jonathan R. Always on time and always so nice. Always solves my problems!! HES A GREAT NERD!

First time call in for computer tune up. Went well, quick(about 1 hr). Pretty straightforward. Jay D was most helpful.

Helpful, straightforward, and nice. Does run on the pricey side, but the service was worth it.

So darn easy. So lucky to have people at my beck and call that know what they are doing. Thank you, thank you, thank you.

We had a great experience with our on site service call. Our rep, Jonathan, was extremely professional, and thorough, in finding and solving our problem. Fast response time, to our call request, and overall a terrific experience! Thank you for getting us back on track so quickly!

Jonathan was extraordinary. He was able to trouble shoot and analyze the problems I was having with my various computers related to the internet and email. He was extremely patient, kind, and had excellent communication skills. I have never received more responsive and expert service in the many years that I have been challenged by tech problems. Call Nerds on Call if you have a problem ! Jonathon was the best!!!!!

I had a wonderful experience with Nerds on Call in Fresno recently. Alex Woods took care of my problem professionally and promptly, responding to my e-mail queries well past normal office hours. He provided me with the information I needed to make an educated choice, and I got my problem taken care of well before expected. Thanks Alex & Nerds on Call!

They made a simple but major suggestion. I will try it. If it works, I, too, will be excited. Harvey

Jonathan Built me an awesome unit for my everyday needs! He is great and always there for me and my wife! Thank you!

Nice guys

I would like to thank Alex Woods and Jonathan Renteria for there great service and patience!! Alex for his pleasantness and detailed explanations for repairs that were necessary! And I would also like to thank Jonathan for his patience and very detailed technological support! My computer has never run better even when new! I would highly recommend Nerds on Call for future repairs!!!! Thank you guys!!

NERDS have been my computer support system for several years now, and I have never had an issue they were unable to take care of. And always with patience - I am not always technically literate! Great company!

Very helpful. Very polite. We had an old laptop crash and they completely pulled our data off in a timely manner. Really appreciate their hard work and dedication.

I was initially totally unfamiliar with the process of getting a quick fix, and since I am not a techie, it took me a few minutes to figure out what was required of me. Once I learned how it worked, John C. fixed my problem within just a few minutes. It went very smoothly and I am back in computing and printing mode.

Amazing service, excellent treatment of customers, and very professional. Overall, I highly recommend them. If u do end up going there, the technician that helped me was Alex Woods, and he was fantastic. He was professional, kind, and did an amazing job on my pc.

Took my computer in to Nerds spoke with Alex he explained the work that my computer needed and why it needed it. I was given exact time to expect my computer to be ready and sure enough I picked up my computer two days later and it ran like it was brand new! Great Service!

I was extremely satisfied with Jonathon, he took the time to explain everything to me and also gave me some good advice. I would not hesitate to use this company again. Thank you for a job well done.

Jonathon did a great job for me. He solved my printer problems and cleaned up my computer and was very pleasant to work with. I give ten stars!! Thank you very much!

Nerds on Call is Excellent! From start to finish, the specialist (Jonathan) was highly professional, communicated regularly, and made the whole process of updating and cleaning my highly messed up computer a simple project. I had been putting this task off for a year, but NOC surpassed my expectations and eased my anxiety over this task. THANK YOU!

Jonathon with Nerds was so patient with my mother Sandy. He came out and figured out a way for us to save some money by adding a wireless adapter to my moms pc. He is awesome! Worth every penny! Thanks Nerds

I really appreciate all your patience and efforts in making this a comfortable transition. I am very satisfied with doing business with you personally and your company. It is a pleasure doing business with you and the Company you represent.Thanks,

Jonathan was very knowledgeable. He got right to work to diagnose and solve problems i was having.with my router, printer, and laptop. He answered all of my questions. What a nice guy! Great service!!

These Nerds are awesome. The ease of contacting and receiving responses is excellent. Couldnt be happier to have these Nerdsat our fingertips.

Alex did a wonderful job transferring the data from one ipad to another.I was very pleased with the service. Will be back with more computerproblems.

Crooked company. During the remote diagnostic and repair the tech is clearly using trial versions of software which is already sketchy and then they tack on a recurring $25 a month charge for a bogus anti virus. Avoid.

Jonathan was very knowledgeable and courteous and fixed my WHOLE computer. I will call for him if I need any one.Hes also very nice.

I always receive excellent service and I tell all my friends about the Nerds

Definitely 5 stars. Jonathan was friendly, clean, helpful,thorough and timely. He was a pleasure to work with. I would HIGHLY recommend him to others.Thanks for the service he provided.-carol jones

I have been with Nerds for years, and have always found them prompt, friendly, and have solved every computer problem I have ever had. Even when Comcast refuses to take responsibility for a problem, Nerds has been able to track down the problem and fix it or give me the correct terminology to report to Comcast where they err. Great team, the Nerds on Call

Best ever service to keep a small Business running without waiting for a tec to show up at your office and displace you while you do nothing the rest of the day. Very Happy with the NERDS. Sully & Associates Realty Inc. Ron Sullivan/Broker

Nerds on Cal went above and beyond to fix my issue. They reaired it then spent hours making sure it worked correctly.

Alex did a great job explaining everything and ensuring that everything was to my satisfaction. I would definitely go here again! Thank you, Alex.

The Nerds are sooooo helpful, knowledgeable, and efficient! I could NOT have a computer and participate online without them, for sure!

Jonathan was very knowledgable and professional. He explained everything he was doing and answered my numerous questions. I would highly recommend Jonathan and this company.

The Nerds know their stuff, as they should, then just take care of our situation. I dont feel extremely ridiculous when I need. Thank You!

I came here in complete sadness thinking i had to go get a new computer because of some water damage. I thought i have seen all my options but luckily i havent. I came in for some questions and 2 weeks later my computer was back and feeling like brand new. Thank you for saving me from spending all my money and fixing my computer! Yall are the best!

Thankful for the help I received today. John was very helpful.

Jonathon was very courteous and knowledgeable. I would definitely recommend him and have him come back for any service.

Excellent! Quick and expert service! Jonathan set up my new MacBook Air and patiently answered all my questions. He organized my email accounts and solved problems with Microsoft Word. His expertise is well worth the cost. I will continue to call Nerds on Call whenI have problems.

Very good to work with. Professional help. Expensive but worth it!

The Nerds are knowledgeable, helpful, friendly and PATIENT. Love them!

Outstanding as usual by Johnathan! He was on time and worked diligently to clear up thousands of issues (2847!!!!) and got me back up and running!!!Thank you Nerds and especially Johnathan!

We have the On Call service ($ per month) and it has paid for itself over and over. I have a lot of reasons to use these guys! If you have a PC you need the Nerds! LUV my Nerds!!

Excellent professional service as usual. Its nice to know I can call a nerd when I have a computer problem.

Jonathan was very professional and thorough. He did an outstanding job correcting all my issues. I would use Nerds on call again and Jonathan anytime for any computer issues.

Johnathan was wonderful fixed everything send Johnathan every time dont lose him !!!

Jonathan did a fantastic job installing our wireless setup, cleaning the junk off our computers, setting up Netfix, installing virus and root scan protections, removing adware, Great job done patiently

I had no internet access on my laptop for two days. This morning I called NERDS ON CALL. Johnathan Renteria was at my home within 1 hour. He got my laptop back online, did virus scanning and eliminated unnecessary files. I am so happy with the service I received. NERDS ON CALL is the only computer repair service I will call! John, thank you for your help...

I had the most awesome experience with Jay, he was very patient and resolved my issues! Thanks Nerds on Call!!

Outstanding service, they didnt give up until they found the issue

Jonathan did great - fixed! Good to go! thank you.

Jonathan was on time for our house appointment. Very nice and always prompt.

The people, Rick and Jay D were great, very helpful.

Thank You for helping m. very Pleasant

As usual, the nerds cleared up my problem in no time at all. Yes, I love my Nerds!

Jonathan was an expert and got the job done quick and efficient! Would love him to help with any future computer problems!

Jonathan kept at it until he solved all of or computer issues. Great job!

When I have problems with my computer the nerd have always fixed it a good service company, had them for a couple of years will continue to have their service.

I have had NERDS for a few years..I always get my problem solved and that saves me time and frustration, Thanks to NickWhen things get complicated, my tgo to is NERDS, Thanks John.Jay helped me this time. What would I do without you.

Fast, and havent let us down yet!

Fixed my computer and got it back to me quick

The NERDS have always been there for me THANK YOU VERY MUCH

Service was great. Jonathan was helpful and knowledgeable.

Unbelievable called the office young gentleman by the name of Alex took care of me, appointment repairs, explanation of policies, warranties etc. only place i will every go for tech support.thank you

Many of my desktop icons went missing and Jeremy did some troubleshooting and fixed the problem. Jeremy rocks!

Took me a month and fifteen days to fix my bios on my laptop. payed 154 dollars at the beginning and they wanted me to pay 40 extra dollars after a month because they couldnt fix it themselves.

I couldnt do without my Nerds On Call, they are smart, quick and available to solve problems.

This time was my longest wait.

Jon was very patient and helped me get a ride on Uber

Always get the best service

Very efficient work done by Johnathon

Always a delight to work with....

Awesome guys, great help

Overpriced and bad customer service.

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