I have taken our vehicles to them for many years. I trust them. They have always given us good honest advice . Eric answers the phone in the garage. He explains well enough . I just took my 98 LS400 Lexus for a new starter. They did a great job and the price was very reasonable. Thank you to all the crew at Sebring West for a good honest job.

Recently took my car in for some brakes. Very professional, great pricing. Will absolutely return.

If autzone dont got itThey sure the hell do !

Friendly and helpful! And I have a running car again thanks guys!

They misdiagnosed my vehicles failure to start. Said it needed a PCM. Part not available locally. Waited weeks for part to arrive. They said labor to install the PCM would be about $50. and 30 minutes of work. The bill they presented to me was for $160. not $50. My car was in their shop a total of 68 days. They would not return the old battery that they replaced unless I paid a fee. I can give them credit for taking the time to patiently explain the diagnosis but the quote for the PCM labor was way off. Because of my lack of transportation I was unable to sign an estimate and they took full advantage of that. They are understaffed and display no sense of urgency. 68 days without transportation, $110. misquote and failure to return to me the dead battery that they replaced is why I would not recommend Sebring West.

Great customer service fixed my Benz same say at promised. Definitely recommend this shop.

Great place for A remanufactured battery

Best place to buy Forgin parts ... Customer service is great always friendly and ready to help ...

Superb staff. Friendly, extremely knowledgeable and willing to help. Highoy recommended.

1st impression courteous, tired and helpful. Will let everyone know how they handle me & work orders are done! If they speak to me a as fellow mechanic or a women that dont know anything. I allowed my smog license lapse in 2016. For dog inspection & smog diagnostic failures. So we will see.

Took my van in for a road trip inspection and specifically asked for the battery to be tested (my van was showing signs of a bad battery). A few days later my car wasnt starting, I got it jumped at went to test the battery at AutoZone where they told me it was bad, warping, and leaking acid ..... I do not recommend this shop at all.

Broke down on the 5 and got my car towed here. They took care of me and let me leave my car in their back lot until I could get a tow to come pick it up. Jesus and Eric were super friendly and helpful.

A great alternative to the corporate parts places. Knowledgeable counter people and fair prices!

They were awesome and took care of the problem with the truck. Thank you so much! More thanks to Erik!

Very knowledgeable and friendly staff made getting parts fast and easy. Very clean store.

Nice polite people love that they do everything by hand and check everything manually instead of how nowadays thanks to technology all the new mechanics rely on machines and codes not here. These people are old school check everything literally by hand and let you know exactly whats wrong with the car and if they cant find it theyll let you know too they wont BS you. Only drawback which if you can even call it a drawback against them is you have to call them to check on your car instead of them calling you sometimes but I let that pass because they answer the phone right away anyways and its your car so of course you should be checking on it and since they do everything by hand instead of machine their probably just busier too. Wonderful place if you want old school no matter what the price you just want it done dont have to worry about it for a long time this is the place right here

Great service the fast. Their prices beat everyone else I checked with. They are fantastic!

They have the car. Hopefully it will be fixed tomorrow. This has been a very stressful vacation

Best auto parts store in the central valley. Friendly staff and great customer services. Strongly recommend!!!

Only place in town that gets you in and out fast

I was very happy to find a starter so much cheaper than all other places.

Amazing place to get vw parts. Yaaaaasssss

The people that work there are very friendly and they know what theyre talking about, AutoZone some of them people are very rude

Cool automotive shop and still has a lot of old VW parts

Theyre always informative and good service

AAA Tow from Merced to Fresno - conducting business in Fresno with an alternate Cargo vehicle conversion at Sportmobile which chaffeured us to a centrally located motor inn for a morning pickup of repaired vehicle within hiking distance - Excellent service all around...

Quality, affordable, reliable, fast, nice waiting room

Theyre honest and upfront with you. They also wont over charge you like some other places will.

This was my first experience bringing my Jetta here for repairs and a minor tune up. I was very impressed. That service was superb, it was timely, and the employees were very professional and helpful. I will most definitely be taking my car there again and be recommending them to them VW owners.

It was a great experience went there to fill an application I was talk to the day after and the gentleman named Jim I believe his name was he was thorough on my interview those people are very helpful also when needing parts or supplies someone is always there to help you I would recommend this place to anyone.

Thay went above and beyond to get me the correct part after buying 2 others for other parts stores that would not fit correctly. Big thumbs up to the guys at the front counter.Thanks guys T

I have been doing business with Sebring West for a number of years and have had the best experiences with them. They are friendly, helpful and professional. If I leave my car and there is a small issue, I always receive a phone call detailing the issue and the cost involved. I never have to worry about the quality of work done, as I know it will be great. I am extremely happy taking my car to them and will continue to do so. The added bonus is the shuttle service, a very nice touch. EXCELLENT JOB!!!

We love this place! Wonderful customer service. The employees here are always ready to give their best knowledge and help the best they can.

Like the place but kinda surprised that it takes over 30 labor hrs to replace an altinater...!!! Unexpected from such a highly credited auto motives company..

Great staff. Allows have my VW parts. Price and quality are the best in Fresno.

I love sebring west and I am a loyal customerThey often have the parts I need, at a good price, and look after me and my weird car stuff.

Only time I have used them was today. My problem with them would be one thing thus far, “They don’t support the Military.” When I asked If they do military discounts, they guy at the counter stated, I’m already giving you the part’s at low sale. I told him you either support the military or you don’t. You can’t individually price items for discounts. Either support the military or not. He restated but I’m giving you the parts at a low price. I told him again it’s a yes or no question. Either you support the military and all the individuals that have risk their lives for our country or not. That is the bottom line for a yes or no question, not individually comparing prices for every item in the store that can receive a discount or not. Bottom line is that they don’t support the military. There’re other places you can buy parts and receive a discount that will make your total much lower then what they offer.

Honestly, I wont take my vehicles anywhere else. Service here is unmatched.I highly recommend this place.

I have been a Sebring West customer for many years and have always had excellent experiences. The service department communicates clearly all issues and solutions, and prices are fair. I recommended Sebring West to my husband when he was at the end of his rope with other mechanics; he gave them a try and he is more in love than ever with his 1984 Chevy pick up.

I didn’t get a chance to use them I FEEL LIKE THEY DO OVER CHARGE THEY SAID $100 or more for a estimate does not go towards fixes I Literally called because my left headlight gave out which I thought but after installing a new one 2 days later gave out and I’m just shocked on how a headlight test can cost over $100 like wow

They do very good work they got my car. Where did it before the days over

Took in a vehicle which stayed over night for 300$, could not find the problem. Went straight to another shop who used a code reader, in five minutes found code for bad spark plug.

These guys know their stuff. Theyre not even in the same town as me but I will drive there to get my parts from now on. They are extremely helpful, and were very patient with my two daughters who were a little bit hyper. I would recommend anybody trying to buy their parts here first, you wont be disappointed.

I have never been to Sebring West before and have been referred here by a trusted mechanic for bearing and differential work. I am reading the reviews because I am wondering if Ive made the right decision to take it here. So far I have only set an appointment by phone and the service person was very professional and knowledgeable. I will let yall know more after my experience with them tomorrow. So far so good!

Great customer service! Priced me at 60.00 less for my parts then what other big chain store competitors priced me. Always my first choice. Shop local and support local business. Thanks Paul.

Brian and crew very good.

The guys at Sebring West are fantastic. I was having problems with my jeep and went to another shop. After many hours of them looking at it, they said it was fixed. I drove it around the block and the problem still existed Went to Sebring West and explained the issues I was having. They took the jeep for a test drive and had it fixed that afternoon. They knew what to look for from my description of the problem. I will definitely be coming back to Sebring West and will highly recommend them to my friends. They are friendly and reasonably priced. thanks Sebring West.

Friendly and really tried to find part I needed very good I have to go back and pick it up but its ok

Sebring carries the biggest majority all your hard to find auto parts and with a staff thats kind and eager to assist you in finding what your looking for.

Prices are good on parts and service Was👍

The people in there are very helpful when you dont know your parts they will help the best they can. Being going there for 5 plus years, good service.

This is not just a great auto parts store , its also a great automotive shop with knowledgeable mechanics there to help with all your needs would recommend you give them a try

Good prices and they usually have what you need for your VW

Finally found a good shop that I can take my cars to. I took my honda s2000 in because it was stalling among other problems it was having and they fixed it. Now it runs awesome. It was a little expensive, but if you want something done right its worth it. I will be doing more business with them in the future.

I bought parts from here... The staff was friendly.

The parts guys are always helpful. Even the wholesale and service guys will come out and greet you once in a while too.

Good people

Went to this shop to have my gas gauge fixed on my 1970 vw along with an adjustment to the valves. car was completed the same day. mechanic called once to say the work was complete. picked up car checked the work. none of the wires were changed. everything was just as I had left it.as for valve adjustment I spent the next weekend fixing everything my self.I would not recommend taking any car for service these so called mechanics clearly have no idea what they are doing.

I came here to replace my catalytic converter on my honda, normally I would go to my mechanic for anything but he wanted me to order the parts and he would install them but that was going to cost me more so I came here instead. It was cheaper than me ordering the parts myelf I felt like these people were professional and friendly and charged me a fair price. I’m happy overall and now my car is good to go and will definitely keep this place in mind next time I have an issue that my mechanic is unable to do or fix. Thank you guys it was a pleasure doing business with you.

Best place to find AMSIOL products in town!

My experience with Sebring West Automotive has always been great.

Awesome place...has many parts for vws and more....

This is my go to place for VW parts and info. Very friendly and vary knowledgeable staff.

People here are extremely friendly and give excellent service with well informed employees .prices are very fair with quality parts.i highly recommend this establishment.i would rate it ten stats if it were possible.

I took my 2002 Toyota Corolla here for diagnostic. I told them the history of the car, what I felt was wrong, what I heard might be the cause, and to please give it a total run down..I was shocked. They didnt lie to me at all. They did not try and sell me parts I didnt need. In fact, the most expensive repairs I was pretty sure I needed (because a couple places said I did but I didnt trust THEM) they told me I didnt need and gave me a list of reasons thatd likely be tough to BS -- on why I did NOT need them.All in all -- I wouldnt hesitate to go back after getting my estimates. They also knocked my estimate down from $135 to $90 -- so that was a pleasant surprise. I wouldnt hesitate to send people here.Theyre local, theyre honest, and theyre fast.

Kinda rude staff over the phone but in person very helpful!

The guys are so full of knowledge and go above and beyond to help. Great place if you have an old VW or Porsche

Great, thanks Mr. Hosepian and technicians.

Really good service department for foreign and domestic vehicles.

Competitive prices and knowledgeable staff

I have been a customer for over 6 years. I hate dealing with car trouble but these guys make it very simple and I never feel cheated. They tell me what I NEED to get done and what I SHOULD get done. I am amazed at the turn around time and love the free shuttle service.I drive a 1998 Toyota 4 runner with over 160,000 miles, Ive been in a few times.Honest and fixed right the first time every time for me. I wont go anywhere else.

Fast, friendly, knowledgeable and the prices are great!

Been dealing with Sebring for over 20 years as a VW trike builder. They are the best for parts and are helpful with advice. I have always been satisfied and pleased with them

It’s the only place I can find OEM parts for my Mini Cooper S. Staff is very helpful

Great people to work with!

I have a 1961 VW bug and parts are not as easy to find anymore, but Dwayne at the parts counter is always willing to go the extra mile and locate a supplier for my parts.Now in there service department, Brian knows his stuff when it comes to VWs. I am a hands on guy but dont always have the time or tools for the job, its then that I know I can count on Brain!

Are there negative stars? The most unprofessional, unethical shop I have ever come across in my life..period. After taking the car back 3 times for a repair that was not performed properly, it still is not right. They ALSO continued to find things they said were wrong and needed to be fixed, not true. I am a part time mechanic that doesnt have the tools to work on this particular make, nor do I want to...but I do know what Im talking about. If Darryl and Brian put as much effort into working on your car as they do lying to you when they get caught, they would be the best shop in town. I am over 50...I have never filed any complaint with the BAR..this will be my first.

They should not be diagnosing cars unless they have ALL the updated tools, software and equipment needed to give the diagnosis the customer paid for. Saying you did XYZ, then saying we can only do so much because we dont have the updated VAGcom AFTER THE FACT when you are billing the customer is shady. YOU 100% Know going, accepting the job what you are capable of doing, and not doing.Knowingly taking money from someone knowing you cannot deliver and it will have to go to the dealer is pushing the envelope of fraud if you ask me.Will not be back again. And will not recommend them either.*** update 12/11/18 got my money back via charge back for fraud, confirmed with VW USA they do not have the correct vagcom other then to do simple code reading and have NO Business doing electrical or ECM diagnosing PERIOD. ***

If you are not a regular customer be prepared for the standard VW enthusiast prima donna treatment from the D-bags who run this place. if it werent for the guy who helped me (he wasnt even doing his normal job but was at least friendly and helpful) i would have dropped a deuce here instead. 💩💩💩⭐ for the guy who didnt totally suck⭐⭐ for the simple fact they specialize in VWminus (⭐⭐) for multiple employees over 40 years old with ponytails who act like their 💩 dont stink

The bomb Chinese food......

Friendly fast service attend to you right away fair prices cheaper then taking your car to get services at the dealer

Not sure if they are as good as they say...always seems they fix one problem then the next week I am back for either the same thing or something caused by it. They do accept payment over the phone though which gets them an extra star.

Experts in Automotive they wouldnt recommend anything that they wouldnt use themselves . And times are not the cheapest but when youre in need and you cant find what you looking for any other store they usually have it point in case I could not find transmission fluid for my Kia other places that retail in automotive Goods told me I had to go to the dealer because they are the only one That carries my specific type. I Walked in to the store and was assited by a very knowledgeable man name Dewanye that gave me good info and a good product.Thank you Dewanye and the rest of the people at Sebring West

GREAT place for auto service other than a dealer

Got helpful information, polite and friendly.

Great service, nice people, quality parts

Sebring West had the part I needed the next morning. Very helpful, great experience

Horrible experience. Took my 1959 vw in for clutch cable and throttle cable replacement. First, the service guy told me that normally they only let the customers use parts that are purchased at their facility but hed let me slide since of course they dont carry the parts I needed. Then they had the car three days and finally called to tell me that it was going to be a 2 1/2 hour job to change out the parts. I have done it myself in the past in less than an hour and a half but since I didnt want to do it I said ok. Then after ANOTHER three days the service manager called to tell me that they couldnt do it because the tube for the throttle cable was broken and it had to go to a custom shop to get the tunnel cut(total crap as I have now installed both myself in less than two hours) but that they said I still had to pay $200! When I went to get the car it was obvious they had done NOTHING to the car. NOTHING! But still wanted $200? CROOKS!! The service manager said that the owners son was good at vintage vws and he told them this nonsense! I had the car towed out to my place. Total waste of time!

Staff is very friendly, funny and have great prices.

Good alternative to national auto parts chains, they carry some brands you wont find in other places. This the only place in town that carries Redline MT90 gear oil.Whoever posted all the bad reviews is real loser.

Great to deal with, honest, and family run! I can always count on them to come through! Thanks Tony, Brian & crew!

Good service

THE WORST PHONE MANERS I HAVE EXPERIENCED IN A LONG TIME.LIKE MOST PEOPLE I CHOOSE TO SAVE WHEN POSSIBLE. ONCE THE JERK ON THE PHONE REALIZED I WAS TRYING TO SAVE HE ACTED AS IF I WAS WAISTING HIS TIME. IM NOT A PARTS PERSON SO GIVE YOUR CUSTOMERS A BREAK AND BE HELPFULL.NOT GOING THERE ANYTIME SOON.

That technician jaime is the best

Racist.Bigots.Clueless counter persons.Out-of-the-box part failures.Far better choices in Fresno County.

Best place for OEM parts and fast delivery when needed.

Very fair and experienced crew very cool guys

This shop had a history of unnecessary repairs. They also install sub standard parts at a very high cost. One would be well advised to ask around before turning your investment over to them.

Always great customer services!

Pretty good and lower in calories