user
Rasmussen Auto Repair
1023 N Maple Ave, Fresno, CA 93702, United States
Appearance

Comments
Ra
Review №1

Rasmussen auto is the only place I take my vehicle’s. I know whatever the problem is they can fix it. Very professional and always take the time to communicate with we there customers. Very thankful

Ga
Review №2

I would highly recommend Rasmussen Auto Repair. I worked the Rusty one of the owners, he took the time to explain the issues with my 2004 Trailblazer, which were several. It was very refreshing to have worked with a auto repair rather than fight with them. Also would like to thank Candy for putting up with all our phone calls, she was professional and great to work with. Thanks again Rasmussens will recommend to all friends and family and defiantly use you again.Gary and Cathy Sibbett, Clovis, CA

Da
Review №3

They are one of the best auto repair shops I have ever used. Had a problem with oxygen sensors not resetting and they kept working on it till it was corrected. Best part is the repair bill was what b I was expecting. Great work and would highly recommend them to anyone,

Sh
Review №4

My car needed work. This shop was recommended. I took my car here and it was fixed. I have had no further trouble with my car. I plan on continuing to take my car here for repairs and maintenance. I couldnt have been more pleased. You get what you pay for here. Thanks

Mi
Review №5

This is the absolute best place you could take your vehicle to. I have my RV serviced here every year & they never disappoint us. They are the friendliest on time professionals I have ever experienced.

dw
Review №6

Just picking up a car. The receptionist friendly over the phone. When I got there very huge shop everyone helpful friendly.l guess they work on new one old vehicles,everyone smiling even joking a little bit ,nice mechanic shop.

Ja
Review №7

Tech was gone for the day about a hour before it was closed. Asked if I could make a appt and was told it would be 11/2 wks. Although my brother says they do good work....

Ar
Review №8

Highly recommend this shop! They are straightforward, honest, and will fix what you came to fix without any extra nonsense. They solved my smog issue efficiently and gave me an honest evaluation of the longevity of my ahed vehicle. Again, highly recommend!

Ma
Review №9

My dad has knowing rusty for many years he is a very good and trusted mechanic he knows everything there is to know about cars we trust him with all of our cars and trucks hes a very respectable Fair man if you need work on your cars take it to Rasmussen theyll take care of all of your car needs and its a licensed smog shop too

Er
Review №10

Very professional! Highly recommended.

Ke
Review №11

They only place my company we send the truck to for any repair

Bo
Review №12

Very very good I had three tripa tacos and a horchata

Je
Review №13

Seems like they know what theyre talking about.

Ju
Review №14

They were great. Wonderful consumer service.

Ch
Review №15

I took a gamble and sold my old rv and bought a new (used) one 3 weeks before a huge cross country trip. These folks got me in the shop quickly, performed a safety check, corrected multiple issues, and got it back to me in time for my trip. I had given them the green light to change anything that was suspect and they could’ve easily taken advantage of that, but they did only necessary repairs. After I got it back, I was convinced they caused another electrical problem while changing my battery. A technician talked me through it on the phone and fixed it. Seriously, top notch service coming and going. Affordable repairs too. Thanks!

Ti
Review №16

They have always been Polite and friendly. They have always done the work and beyond of what Ive asked a few times over the years. Ive never had to bring a car back due to work that they did..

xv
Review №17

Honest people, good mechanics. My cars are always fixed and done right the first time. No worries here mate!

Ma
Review №18

This place is the best in town. Friendly staff with the highest quality of work

De
Review №19

My dad was a patron of Rasmussen Auto for years. When we needed a fix for our Toyota TRD we didnt hesitate to drop the truck off here. I thought the time it took to fix it was acceptable as was the price. Just a week later when my Nissan Frontier (this truck is AWFUL- I would never purchase another one) had a problem, I drove it straight into Rasmussens knowing they would do a great job!

Da
Review №20

Great people. Trusted service.

RI
Review №21

I called to have my OLD car repaired and was referred by a Towing Company that they were the best and could help me get it running again.When I called I was informed that this was their busy time of the year and that I would have to wait till FALL to call back to see if they would be able to help me get it running again then (NOT GOOD) !!Money must be good to turn a new client away.That was not to good - so Ill have to go to another Repair Shop that wants to accept my $$$$

ga
Review №22

Very helpful and friendly staff.

bo
Review №23

They were very nice and fairly priced. Will be going back again.

Je
Review №24

Service was excellent including ladies at the desk . They made me and my car feel cared for. They helped fix a problem the dealership couldnt warranty. Thanks Tim !

Mi
Review №25

Moving to Fresno from out of state, it was recommended that I go to Rasmussens to have my collector cars serviced. Owner Rusty and his Dad are so accommodating and they know their stuff. They have excellent, qualified technicians and I am so happy with their customer oriented service. Very fair and great service.

T
Review №26

Took my VW Tiguan in because it was overheating. They explained everything thoroughly. The work was completed when they said it would be and I believe at a good price.Thank you Rasmussen

Bu
Review №27

Prompt service. Very dependable

Da
Review №28

Ive taken my vehicle in twice for different issues both times they took the time to explain what was wrong with my vehicle they also gave me options for repairs. Overall a great shop repairs are done the right way. Prices are comprable to other quality shops customer service is excellent.

ma
Review №29

The main man there his name is rusty a really down to earth fella knows his stuff weve known him for years never had problems with the cars weve brought him always takes care of my family cars the guys that work for him are good at what they do so if you need your car work on or check on hes the man you need to call LOVE THAT PLACE

An
Review №30

Two backpacker girls who were desperate for help got help from Rusty and their team, even if they were very busy that day. Explained everything so we could understand what’s wrong with car and they fixed it right away. Great guys that know how to treat cars and their owners. Made us laugh a lot as well!! Highly recommended.

Ja
Review №31

The make you feel like Family.

Br
Review №32

I have an older Saturn and these guys are the only ones who will work on my car. They are very trustworthy and always looking out for the best interest of their clients. Rusty gives me honest information, and Ive always been able trust his estimates and mechanical work.

Mi
Review №33

The initial part when we brought the vehicle in was fine. After almost a week we called them to see what was up. They said the parts hadnt come in yet as if we were supposed to guess that. I wanted to ask, Why havent you called us to just keep us informed of the delay and progress? I called a few days later and the employee says, yes its done, you can pick it up. I felt they should have called me to tell me it was done, especially since I had to call the first time just to find out what was going on. I asked what the total cost would be and the price was doubled of what I was expecting. I questioned it, and they did repairs that I did not authorize. Normally if you go in for something, and the shop finds another related problem that will cost a lot more, they call and ask if we want to authorize the other repairs. Since they dont make calls, we never got one asking for this authorization. Another repair we had requested took them twice as long to do as what it should have been. This means that the person working on it had no idea what he was doing, and was just learning on the spot. So we paid a lot extra for wasted hours for the employee to watch YouTube videos and learn as I should have just done myself how to fix the problem. What Rasmussen doesnt realize, is that they lost a client instead of gaining one. Was there any dishonesty? Probably not. Just a complete lack of basic customer service practices that all auto shops follow. Keep your clients informed, updated, and call to authorize extra repairs. Also, if you don’t know or have an expert for certain repairs, be honest and cut out the learning curve hours from the cost, or recommend another shop. Im very disappointed and out 3-4 hundred dollars of unexpected charges. They will be out of any of my business and all my associates, family and friends. So in the long run they will lose more. I dont think they really care anyway.

Be
Review №34

I went there today, reviews said they were a nice group of people who are there to help. Im young and had never been to a repair shop before so thats exactly what I needed. The reviews were spot on! They were very nice, and I only waited about 45 minutes from start to finish for my new battery. Will go back if I have any other issues

Je
Review №35

Brought my civic hybrid into Rasmussens early on a busy Mon morning (today) without appointment asking for assistance diagnosing my check engine/IMA lights that came on last night. They were extremely accommodating, service oriented and helpful. They did what I asked and offered council without charge. I truly felt that Rusty the technician and the front desk woman cared about my car and took pride in their work. Outstanding!

Ja
Review №36

Im treated like member in the family, I drop of my vehicle ask them to look it over they call telling what really needs to be fixed or a basic oil change and fluids is just fine for now,they understand life,budgets real cool people.

St
Review №37

My husband took his car here because it had good reviews on here to check out some vibration/grinding sound after he had hit a curb. Turns out he just needed his rear brakes and rotors replaced. They wanted to charge him $370 for just the rear then said his caliper pistons might need replaced (they didnt) and that would be another $300. He took it home and did the job his self for about $80 in the matter of a couple hours, which would have gone faster if it hadnt been his first time. Scam artists.

J
Review №38

I would have to agree with everyone 5 star reviews! I made an appointment to have my vehicle smogged, and from the time I made the call, to the time Shelly gave me back my keys her customer service was awesome! I decided to wait while they smogged my vehicle, and as I waited I overheard Tim being extremely thorough in his diagnosis and course of repair for several of their customers over the phone. I would definitely bring my vehicle here to fix if there is ever a problem! Thank You!

Gl
Review №39

Rasmussens Auto Repair is always outstanding in their service and work. Ive never had a bad experience with them in over 20 years. Great honest people!

Ar
Review №40

Recommended by my Smog Technician-At first looking at all the vehicles that have line up to work on and the quote given to work on my failed smog check. They call me back telling me that car passed. Out of the quoted price they only charged me a fraction of that whole amount -Never seen this before. Usually I pay that or more. I am still amazed about the honesty!With other mechanic shops, I wish they follow Rasmussen excellent example. Thank you!

Je
Review №41

Best service in town

Ni
Review №42

Excellent service!! We have older vehicles including trucks that run on propane and this is the only shop we will go to. Weve taken some of our trucks to other places with promises that they will be fixed and we always end up taking them here anyway because no one else knows how to work on trucks that run on propane.

Su
Review №43

Great place. Awesome people.

Ti
Review №44

I had something wrong with my car and took it to Rasmussen because it was where my boss took his car and they were close by my work. After the around $1500 repair - I I took it to my trusted mechanic, who was too booked to look at it before I took it to Rasmussen, and saw that it was actually not what they said it was and was just a very small issue that wouldnt have even cost me a much at all. When I drove it to work, a coworker had looked it before I took it in and told me what it was, which is the same thing my other mechanic said. Rasmussen either took advantage of me not knowing much about cars, or they were in a hurry to make a bunch of money off me, that I didnt have and had to put on my credit card. I would never ever take anything there for repair again!

Jo
Review №45

Honest and fair, but very busy and sometimes can take a while for repairs.

Jo
Review №46

They treat me like family. I trust them and there work is trustworthy, reliabe and professional. I recommend them always to friends and family.👍

Sa
Review №47

Great people to work with!

Ch
Review №48

Fantastic and Friendly! These guys will always take care of you no matter what. They arnt just here to fix your car they are here to take care of you.

Jo
Review №49

I brought in a vehicle I was thinking of buying to be checked over. For the cost of 1 shop hour, they came up with a list of ten very detailed things I would have missed.Even before I visited, they spent some time on my phone with me going over common problems that my particular vehicle encounters.They also had one of their office staff give me a ride so I wouldnt have to wait at the shop. Cant recommend them enough, they know their business.

Ja
Review №50

Got everything taken care of in a reasonable time frame. I will be back and recommend this place to anyone

Le
Review №51

Came down to get my transmission fluid checked. Supposedly only the dealer can do it... they wanted $59.90. Other shops wanted $110!They checked it here for FREE and were really quick, in and out in 15mins for a free service. Great Job!! Thanks!!!

RA
Review №52

Very confident group to diagnose your vehicle.

De
Review №53

Honest and seem to be able to fix almost anything, even my old cars.

Ca
Review №54

Great people and good at what they do.

Jo
Review №55

My whole family comes here to get our cars fixed and they always do an amazing job

Sp
Review №56

Best shop in town. Established. No BS no attitudes. You cant go wrong working with Rusty.

ke
Review №57

Great service and they always answer any concerns I have. Awesome Job!

Da
Review №58

They do good work here

Ch
Review №59

We got. Charged 3600 to get our car slogged. My email drives it to wrk 4 or 5 days a wk. It is about 2 or 3 miles one-way. To Wal-Mart once a wk and to labor max once a.. wk. And has it servic3d regularly. Now it drives funny like it really wants to go but its being held bk. That $3600 didnt even fix the airconditioner or the windows that dont go dn

Ap
Review №60

My parents trust them and my dads parents trust them. So I have tust and allway been happy with there work and care on my cars.3 generations of Harriss

Pa
Review №61

Great mechanics

Wi
Review №62

Did not have the tires I intended to purchase.

So
Review №63

Good Service!

Es
Review №64

Best

Information
24 Photos
64 Comments
4.5 Rating
  • Address:1023 N Maple Ave, Fresno, CA 93702, United States
  • Site:https://rasmussenautorepair.com/
  • Phone:+1 559-251-0669
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations