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Frankfort Toyota
1001 Leestown Rd, Frankfort, KY 40601, United States
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De
Review №1

Everything has been great!! Kyle Pace was great during the entire process during the pandemic. Stayed on too of my order! Kept me notified of everything. I’m in love with my car and I wouldn’t want to do business anywhere else!

We
Review №2

Came here for my 90k service and was very well taken care of while I waited. Water, coffee, donuts and some vending machines. Work station for laptops, I was able to keep working without issue. Service was fast and decent prices for a dealership. I will be back for my next major service.

An
Review №3

My wife and I ordered a 2021 Corolla hatchback from Chris Stewart in July and received it in August. Chris was very good about making sure We got what I wanted and kept us up to date on where the Corolla was in the process. Once the car arrived he took the time to show my wife how to use many of the features of her new car. Chris is very personable, knowledgeable, and professional. This is the first Toyota vehicle we have purchased. We received great service. Thanks Chris

Da
Review №4

Outstanding experience. The service team were very professional. They were efficient and effective. Most importantly the Frankfort Toyota team completed the service within the estimated time frame so I was able to stay on time. They reviewed a couple things that needed attention for another time which is always appreciated. BTW, I always enjoy seeing Johnny who stopped by. Johnny, I appreciate you and your team. Altogether, an excellent experience. Thanks.

Pa
Review №5

I am a repeat Service Department customer and have been for years. Whether it is just pulling in to get my tire pressure checked, routine service, or other issues I have had, staff make me feel welcome and valued. Georgie and Johnny are both knowledgeable, accessible, patient, professional, and personable. I value my relationship with Frankfort Toyota’s Service Department and its staff.

Ca
Review №6

Skeet is the best! She is very knowledgeable and helpful always. She take the time to make sure her customers are well taken care of. Buying a car can be stressful, but Skeet makes it a breeze! Thank you Skeet for all you do. We will definitely be back. I just love Teresita!

Ge
Review №7

Im not one to leave many reviews unless its earned. This has to be the best car purchase experience I have ever had. Eli was really helpful and patient with all of my requests and the manager, Dan was an absolute pleasure doing business with. If you need to purchase a car, be sure to contact Eli and Dan over at Frankfort Toyota! I am LOVING my new truck, THANK YOU GUYS SO MUCH!!

Ap
Review №8

David Burnside was great to deal with. Extremely efficient, genuine and no hard sales. He made the purchasing of a new vehicle very easy.

Ma
Review №9

Blakey was the greatest salesperson ever!!! I recommend everyone who goes to Frankfort Toyota only use him. He went above and beyond for me to get my new Tundra that I always wanted I will be back to see him went it’s time for a new vehicle.

De
Review №10

Cam (JP) Pendegrass sold us a 2019 Toyota Camry SE. He was transparent and honest the entire time. It didnt feel like we were being pressured, more like a family member was helping us with an important decision. I cant say enough about Cam and the Toyota team. It was a long day but it was very enjoyable. Plus, I came away with a sweet ride.

Li
Review №11

5 star all the way around. Leah was very helpful and knowledgeable on the cars on the lot and the ones coming in. I love working with Beth in the service department. Very clean dealership - will definitely choose this dealership to buy my next Toyota with.

Hi
Review №12

I had a great experience purchasing a car from Frankfort Toyota this weekend (September 2021). My sale consultant, Chris Stewart was fantastic. Ariyana Basham, the BDC Specialist was wonderful. Both of them were not pushy at all, but showed just the right amount of care and attention, communicating with me regularly by text message as I walked through purchasing a new car during the pandemic. I never felt any pressure to buy, but rather felt that I should buy because of the care and concern the dealership showed me throughout. And I got great value for my money. It was painless thanks to Chris and Ariyana. I will definitely look to Frankfort Toyota when I purchase my next vehicle.

Ja
Review №13

If you need a new vehicle I would highly recommend Tyler Wise. He is a tremendous car salesman and a professional at what he does. He made my car purchase stress free and easier than what I expected! He helped me get the vehicle I wanted and got a great price for it! If you need a new car and are looking for a dealer that is truly a professional go see Tyler Wise at Frankfort Toyota! Thank you Tyler!

Ju
Review №14

Chris Stewart did an amazing job! He made the process so easy. This is my third car purchase from Frankfort Toyota. Thanks, Chris!

To
Review №15

Love our 2018 Rav 4 limited! David Burnside was an excellent salesman.He was not pushy & answered all our questions about the vehicle.The vehicle had all weather mats with the exception of the cargo area. When I asked if we could get the mat for the cargo area, David took care of it right away,It was in the mail the next day!

J
Review №16

Overall very pleased with Frankfort Toyota while buying my 2020 RAV4 Hybrid. Right out of the gate Aryana responded to my online inquiry after normal business hours & setup an appt for the next day. Cam was awesome & I’ve already recommended him to a friend. Very knowledgeable without all the typical “car salesmen” shenanigans. I have to also mention Dan, he truly hustled to find a vehicle that met my pretty specific needs. Check them out!

Fr
Review №17

My Toyota Frankfort Service Rep, Georgie Ricketts is the courteous, prompt, professionally knowledgeable and goes the extra mile for our small, non-profit of only 6 vans. She always works our vans into prompt and pushes for quick service time turnaround while trying hard every service to offer me a small coupon or discount when available. When she is out, it is disheartening to not get to work with her as she is the best.!

Ch
Review №18

My 2016 4Runner has over 200,000 miles and runs like new thanks to the amazing staff in the service department at Toyota of Frankfort! Georgie Ricketts and Johnny Case are incredibly knowledgeable and always help me to understand when my vehicle has a problem. They are super friendly and I seek them out every time I come there. Also want to give praise to Sam Gaines, Razor, and Ricky McDonald as they are all amazing as well! In over 200,000 miles of driving, no one has laid a finger on my vehicle other than Toyota of Frankfort. Everyone mentioned in this review as well as the rest of the staff are the reason that people continue to bring their business to your dealership. Keep up the great work guys,!

Ma
Review №19

Under my mom’s recommendation I went to see Tyler Wise at frankfort toyota to purchase a car. He made the whole experience very relaxed and easy. He was very knowledgeable and helpful through the whole experience! Thanks Tyler!

Cr
Review №20

I ordered a truck from Chris Stewart in February and received it in June. Chris was very good about making sure I got what I wanted and kept me up to date on where my truck was in the process. Once the truck arrived he took the time to show me how to use many of the features of my truck. Chris is very personable, knowledgeable, and professional. This is the second vehicle we have purchased from him and we received the same great service that we did six years ago. Thanks Chris!

Be
Review №21

Ive been on the car hunt for about 17 months now. Ive gone to many different dealers and spoken with a multitude of workers at different dealerships. From the minute we walked in to Frankfort Toyota, I felt respected and valued. Hunter at Frankfort Toyota made my car buying experience as smooth, stress-free, and effective as possible. I drove over an hour to the dealership, consulted with hunter for about an hour, and test drove their 2021 RAV4. Hunter used to work in manufacturing for 11 years and he was very knowledgeable about the cars. He provided all the info we needed and more. At the end, he was never too pushy about buying a car and allowed my father and I to discuss what the best option for me was. I greatly appreciated the wonderful customer service by not only Hunter but all those we came across at Frankfort Toyota. Several workers stayed back an extra hour+ to make sure we finish our paperwork and have all questions answered. They arent pushy, they will provide you all the info you need, and theyll be very genuine with you! Highly recommend this dealership.

Ma
Review №22

I just had my oil changed at Toyota Frankfort. It was a great experience. Johnny was so helpful. I would highly recommend them for your next oil change or any service needs.

De
Review №23

We had an amazing experience at Frankfort Toyota. Cameron Pendergrass was very professional and super knowledgeable. He was not pushy at all and was so helpful in finding us a 4Runner. Class act guy for a class act dealership. We will be back!!

Ki
Review №24

A fantastic experience!! I was in and out and in my new car in record time !! J.P Pendergrass was wonderful to work with and I’m so happy I chose this dealership!! If you are looking to buy I highly recommend JP and this dealership. No hassle and straight up !!

Ha
Review №25

JP is literally the best!!!!! I bought my first ever car here and they literally made it so easy! I can’t recommend Frankfort Toyota or JP enough! I don’t think I’ll ever buy a car anywhere else. The customer service was amazing and they even brought the car to my home (which is an hour away). I will definitely come back for my next car! ❤️😊 I would definitely recommend JP! He is the sweetest and super knowledgeable! Plus he got me a great deal on a beautiful RAV4! I will definitely come back! ❤️

Da
Review №26

I personally hate the process of buying a car. You know the routine: you hardly shut your door and there they are like a vulture ready to swoop down. This is a turn-off immediately! Well, guess what? That didnt happen! Leah waited for me to walk up to her and I told her want I was there to look at and she immediately got me to the vehicle I was there to see. She never rushed me and got me to the process of either a deal or no deal without pressure or salesperson talk. The license plate came in quickly and would definitely call her again when the time comes to buying another vehicle. I highly recommend you asking for Leah when you come in and get a different buying experience that you can enjoy.

Se
Review №27

I just bought my 3rd vehicle from Frankfort Toyota and the service remain top notch. Greg Woods has always been a pleasure to work with and is very helpful/knowledgeable.

Ji
Review №28

Everything was perfect with my buying experience with Leah!! She gets all personalities! Easy to talk to and easy to deal with and works the hardest to get you the best deal possible. Highly Recommend- will be back to purchase from her in the future!! Plus shes a cutie.

Ca
Review №29

JP was GREAT! he went over each feature in detail and I left the dealership knowing what my 2020 Camry has to offer. If you are looking for a knowledgeable sales person and a great deal check out JP at Frankfort Toyota!

Pa
Review №30

It was a pleasure to deal with Skeet at Frankfort Toyota. She is always one step ahead when it comes to taking care of her customers. The Covid-related lack of inventory made it almost impossible to see certain cars in person, yet somehow Skeet was able to arrange a test drive. She did everything possible to make sure that we got exactly what we wanted. Skeet is simply the best at what she does!

Do
Review №31

Ive dealt with a lot of dealerships in the past. This was my best experience ever. I just told them what I would like, and they made it happen. Too easy to believe. Thanks Hunter!!! Your the best!!! Update, sure love my truck. When I went to pick it up, insurance, temp tags, a little instructional enlightenment on operation ( mainly internet stuff) and I was ready to go. Keys in hand.

Za
Review №32

Went to Toyota in Frankfort this morning and got to work with Chris. This was by far the easiest experience I’ve ever had with buying a vehicle. Completely stress free!

Cl
Review №33

I live in Ohio but bought my 2017 Avalon at Frankfort Toyota. I was in the Frankfort area last Monday and ran into a pile of debris that had fallen from a truck onto the interstate. I lost a wheel, tire and inner fender due to the accident. I went directly to Frankfort Toyota for repairs. The service adviser, Beth Kaiser, was super. She had all of the parts necessary for the repair in on Tuesday morning. I was well pleased with the repairs and left the dealership by 11:00 am Tuesday morning. I had forgotten that I had purchased the extended warranty on the wheels and tires, but Beth reminded me of the warranty. The wheel and tire were replaced at no cost. All other service work I have had done at Frankfort Toyota has been preformed well and at a fair price.

Da
Review №34

JP was amazing. He was very professional and he made me feel very comfortable. He gave insight to a lot of things I did not know about purchasing cars. Go check him out!

To
Review №35

I purchased a car from Chris Stewart at Frankfort Toyota. He went out of his way to make it an enjoyable experience. He was extremely professional and knowledgeable.I highly recommend Chris, he does a awesome job.

Sa
Review №36

I have purchased 2 vehicles from this dealership and have other family members and friends that have purchased from them as well. The experiences have all been good; employees are not pushy, and are friendly. Tyler Wise was very personable, knowledgeable and answered every single one of my questions. Great experience!

Ny
Review №37

Cam was super attentive! He helped me buy my first car and had a great personality!!!!

An
Review №38

In January I was interested in purchasing a new 2021 Camry AWD. After calling a few dealerships and not receiving calls back in a timely manner, I decided to reach out to Frankfort Toyota. Billy OBanion helped me order the exact vehicle I was looking to purchase. He kept me updated on the build dates and status until it got to their dealership in February.He went out of his way to make sure I was completely satisfied. I recommend Billy at Frankfort Toyota to anybody who is interested in purchasing a vehicle. Next vehicle I purchase I know who to call.

Ki
Review №39

Performed as promised. Needed an oil change and they were able to work me in. Service opens at 7 am.

Li
Review №40

Heather Parker, service personnel, was extremely kind and professional. She met me on arrival, checked on me during the wait time and met with me before I left. Good job Toyota.

Ni
Review №41

We have dealt with many dealerships in the past and this experience was BY FAR the easiest and best. Hunter Burns was our salesman and let me say, he was so helpful getting us into our 2017 Tacoma. Overall awesome person and great employee. Thanks Frankfort Toyota! We will be repeat customers!

Li
Review №42

Cam Russel at Frankfort Toyota did a great job. He knew the type of vehicle I wanted and worked tirelessly to find that exact type. The buying process was smooth and I am highly satisfied. Anyone looking for a vehicle I suggest giving Cam a call.

Ma
Review №43

Georgie was awesome! In and out in 20-minutes with an oil change and tire rotation. WOW! That was fast.

Le
Review №44

Great auto car service! Great Customer Service! Beth in the service department was very helpful and welcoming! I always feel like family at Frankfort Toyota!

Am
Review №45

Second vehicle we’ve boughten here. Chris Stewart made it so easy and was so helpful! Would highly recommend Chris and Frankfort Toyota!

Ca
Review №46

Blakey was a great help when searching for a new vehicle. He helped us tremendously in purchasing in a difficult market. Highly recommend working with him!!

Ro
Review №47

I dont remember the name of the female employee that waited on me but she always treats me with the upmost respect. In the 4 years I visited Frankfort Toyota my wait time was always shorter than I was told. I would highly recommend Frankfort Toyota for any of your automobile needs.

Jo
Review №48

Chris Stewart made buying a used truck an enjoyable experience. Ill definitely be working with him the next time I buy from Frankfort Toyota.

Mi
Review №49

Johnny wasn’t there that day but Beth took care of me I know them to for years and years Beth and Johnny definitely know what they’re doing they are great people to work with thank you

Je
Review №50

Tyler Wise was the most helpful salesman I could have had. He listened to what I wanted in a vehicle and did his best to find one that had everything I was looking for. He also made sure the car was safe and reliable for my daughter and I. A couple of very very small things came up with the car after I purchased it and Tyler made sure everything was fixed. I will definitely be recommending him to others.

Ja
Review №51

Great place to do business that offers impeccable service every time. Georgie was so friendly and explained what would be done and how log it would take. She was right on the money.

Te
Review №52

This is the second vehicles we’ve purchased from Tyler and he is a pleasure to work with! He will earn our business every time!!

La
Review №53

Just picked up our new Highlander Hybrid in Frankfort!! Our process started by phone and Aryana kept us updated every step of the way. We met with Hunter upon arrival today and he made sure our questions were answered and made this transaction very easy! We’ve been car shopping for several months, the staff at Frankfort Toyota were by far the friendliest and most helpful, highly recommend!

St
Review №54

Blakey was the BEST. Helped us order and ride out in a new Highlander in a week. Most fun car buying process anyone could have! Go check him out!

ar
Review №55

Cam Russell made car buying experience great! Excellent customer service and knowledge. Would definitely recommend Cam if you’re in the market for a new car!

Lo
Review №56

My wife and I had been looking at getting a 4Runner through Toyota of Frankfort. Especially through Tyler Wise. We passed on several vehicles across the state and waited for the perfect vehicle. Not only that, we wanted Tyler to get the sale. He worked hard, answered all our questions, and made it a very enjoyable experience. Go see Tyler!

Ru
Review №57

This is my first ever google review but Mr. Cam Russell deserves it! Very helpful, very friendly, and definitely the guy to go to! Thanks again Cam for all your help! Will be back to do business with you again someday!

Gl
Review №58

I no longer can count the number of cars we purchased from Toyota of Frankfort. Our first was a Corolla in 1980 that after we sold it, the new owner put way over another 100,000 miles. Since she has been with them, all of them from one person - Skeet Tuttle. She is the very best!!!!! She makes buying a car easy, painless, and fun. My wife purchased a 2021 Highlander Platinum this past fall. We took two trips to the coast in it and I had to have one, too. I traded in my much loved Lexus sedan for a Highlander Platinum of my own! Skeet was - and always is - the best I have ever dealt with. Recently, Skeet and the owners went way beyond the call of duty when a manufacturing issue developed. It was not their responsibility but they handled it in such a way that we are telling everyone what they are the only place to go!This week, we had my wifes in for its 10,000 mile service. Beth was our service advisor and she was wonderful. She notified me that it was completed - and we had not even ordered our food where we had gone for lunch. Another great job! Thanks, Beth!

Co
Review №59

Highly recommended this car dealership in Frankfort. Hunter Burns along with the entire staff was very professional. Hunter was very informative and answered all our questions and concerns. Our first time buying a Toyota vehicle and was a great experience

Mi
Review №60

Leah Marcy did an excellent job in selling me a car. The customer service was excellent. I would recommend you to check her out if you need a car.

Ja
Review №61

Great service dept. Johnny has been very helpful each time I come in. Definitely recommend.

Sa
Review №62

Blakey was super helpful with our car leasing process. He delivered what he promised! We were initially very hesitant about leasing, as we hadnt done that before because of horror stories wed heard, but Blakey put our mind completely at ease and presented the information to fit our needs. This was an excellent experience! Thank you!

Ja
Review №63

I took my Avalon in for the 40,000mile check up and Georgie was my service rep. She was friendly, efficient and informed me of the process as I had the service and also replaced all 4 tires.I am very pleased with all the results.

Qu
Review №64

Hunter and Bill made the car buying process a great one. I’d highly recommend this place and can personally vouch for awesome they both are!

Na
Review №65

The salesperson, Chris, was great! He provided me with all the necessary information, wasnt pushy, and got me a great deal. Highly recommend this dealership!

Pa
Review №66

Ive purchased several vehicles both new and used through Frances Tuttle at Frankfort Toyota. She is very professional but also makes the experience pleasant and personal. She is the first call I make for vehicles.

Sy
Review №67

Chris Stewart helped me find a great car at an affordable price and didn’t swindle me. It’s been two years later and he still helps me get my car fixed there and everything replaced. They will do a great job for you too!

Ja
Review №68

Blakey was the man. Honest and upfront, courteous at every turn. If you buy a car from someone else, that’s a you problem.

Se
Review №69

Had a great experience here with hunter, got me in the car I wanted and quickly!

De
Review №70

JP was very helpful and made sure I knew my options before purchasing was even brought to the table. He didn’t make me feel rushed during the process and made sure I was 100% confident in my purchase once I left the lot.

Th
Review №71

Awesome experience. JP was the best salesperson ever!

Ca
Review №72

We had a great experience here. Blakley was awesome.

Ga
Review №73

Bought from Toyota of Frankfort for many years now. Have always been satisfied with staff and service.

s
Review №74

Blakey is great to work with. He was not pushy, but found us the right vehicle and the right deal. He gave us all the information on leasing that convinced us to move ahead. He was fun to work with and was very professional.

Da
Review №75

Beth Kaiser is the best-even service adviser

An
Review №76

I had a good buying experience at this dealership. No high pressure to buy today. Cam Russell was easy to work with and followed up with me! I would recommend them!!

Ma
Review №77

Blakey was terrific to deal with. I highly recommend him!

vR
Review №78

Extremely Nice and Friendly. Wonderful Service

Li
Review №79

We recently purchased a Toyota Venza and I must say it was one of the most stress free auto purchase transactions weve ever experienced. We worked with Chris Stewart and he made the whole process easy and efficient. He was wonderful about returning phone calls and getting information for us as needed. His management team was also very supportive and cooperative to work with. If you are in the market for a Toyota dont hesitate to check out Frankfort Toyota and ask for Chris!

Sa
Review №80

I Just purchased 2014 Camry from Glenn Toyota. the staff and the business process were excellent. And the dealership itself is a great place to spend time while waiting for a purchase or a service. They make you feel at home. Thanks Glenn Toyota

da
Review №81

Great experience at Frankfort toyota….again!David just did his thing. Thanks again

Ma
Review №82

Cameron, Tyler and everyone there was 100% on point, had everything together. Walked in, got a car found just right, signed a couple things, being bong boom. New car. Couldnt ask for a better car buying experience. 👍👍👍😁

Mi
Review №83

Service department is great. Beth was awesome!!!!

Sa
Review №84

Blake is the absolute best. He found me the right van, the right color and best of all the right price. Thank again Frankfort Toyota!

Ma
Review №85

Leah was Very friendly. Very knowledgeable. Very helpful. Would 100% recommend her to all customers. I will be a returning customer.

Jo
Review №86

Frankfort Toyota, and in particular Superstar Salesman Chris Stewart, made the the purchase of a new Venza a smooth and stress free process. There were many challenges/obstacles involved in the trade-in process but Chris was always there with favorable answers due to a management team that was there to assist and back up any commitments that Chris made to facilitate the purchase. Also would like to send a shout out to Dana Arnold who made the financial/paperwork process (spending money) as enjoyable as it could be.

Em
Review №87

Chris Stewart was beyond helpful at Frankfort Toyota! He helped me pick out good options for my budget, allowed me to test drive as many cars as I desired, and explained everything in depth when I needed him to. Chris was knowledgeable yet not pushy, and was a true gentleman through the whole experience.

Ke
Review №88

Really enjoyed my visit there this morning! I had to have brake work done on my Toyota Highlander and it could not have gone smoother. They had screens that told me the status of my repair work so I never had to wonder if my vehicle was being worked on or not and it even told me who was working on it. They also had free wifi which enabled me to work in the office without having to take off work. They also asked me before making any repairs and provided exact costs for the work. Will definitely go back to have my work done here.

De
Review №89

We loved our experience with Cam. He provided exceptional service and made the buying experience easy and quick. We would highly recommend him.

Du
Review №90

I was in need of a new vehicle and wanted a Toyota because of their legendary reliability and good resale value. Getting to deal with Chris Stewart was an unforseen added bonus. I had family who had dealt with him before and said to ask for him. Chris went above and beyond to make sure I got the best deal and got exactly what I was after. It couldnt have been a better experience. Highly recommend!

Me
Review №91

Blakey is an awesome guy! He helped me out tremendously and got me in my 2021 Toyota Highlander. So friendly and very helpful. I would 10/10 recommend him to all my family and friends!!

Jo
Review №92

Leah was a extremely nice sales lady. I love my new rav4. Thank you.

ed
Review №93

Tyler did an amazing job helping me get a new car when I didnt think I would be able to! I will definitely be back to Frankfort Toyota for my next car!

Ra
Review №94

Amazing experience buying a new Highlander today!! We worked with Chris and he went above and beyond to simplify the car-buying and trade-in experience for our family. Will absolutely recommend Frankfort Toyota to friends and family!

Me
Review №95

Great experience with both sales and service!

Ad
Review №96

Smooth buying experience. Leah was very helpful!

ja
Review №97

Beth gave fast, friendly service!

Le
Review №98

Great Experience! Damian was knowledgeable and helpful! Wasn’t pushy and answered all our questions. This is our first Toyota vehicle and it was a nice easy process. Thank you!

Rh
Review №99

Jp did such a great job with helping me buy my new camry. He went over all of the features and answered all of my questions in a timely and professional manner.

Le
Review №100

Blakey was an awesome salesman.

Information
91 Photos
100 Comments
4.8 Rating
  • Address:1001 Leestown Rd, Frankfort, KY 40601, United States
  • Site:http://www.frankforttoyota.com/
  • Phone:+1 502-695-1500
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Truck accessories store
Working hours
  • Monday:8:30am–8pm
  • Tuesday:8:30am–8pm
  • Wednesday:8:30am–8pm
  • Thursday:8:30am–6pm
  • Friday:Closed
  • Saturday:8:30am–8pm
  • Sunday:8:30am–8pm
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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