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Scanlon Lexus of Fort Myers
14200 S Tamiami Trail, Fort Myers, FL 33912, United States
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Al
Review №1

I just want to say that I have purchased at least 15 cars in my lifetime and this was by far the most pleasant, seamless, hassle free, most awesome buying experience ever! I purchased my RX350L from Jon who was amazing and My finance manager Susann who was also so amazing. I have never seen two people work so well together. From now on I’m only purchasing from Lexus of Ft Myers. I hope they never leave that dealership! Great job guys, keep up the great work! Thanks again.

Va
Review №2

Bought a car from Wagner and he has the best customer service ever. He is such a great worker and always listens no matter what. He is so helpful to find what your interest are and goes beyond to make sure they’re met. Overall great employer 100% recommend to buy your car from him.

Ni
Review №3

Excellent, dependable, consistent car and service at this dealership year after year! Just leased another ( I think our 5 )through Wagner, who is the utmost professional sales associate weve ever dealt with. He goes out of his way to evaluate your needs, budget, and makes the transaction as easy as possible. Wagner even helped us with paperwork signing at home due to family illness, he is truly the best! Glen Conway in service is awesome too. Highly recommend. Look no further for your luxury car experience.

Sa
Review №4

Went to look at a Car I saw online…. I met Drew and was blown away by his customer service. He listened to what I wanted, took the time to talk to my family and ultimately found me the perfect car. The finance and and tech crew were also Amazing. If your In the market for a new car call Drew at Scanlon Lexus In Ft Myers…..What a great Expeience!!!!

Ra
Review №5

Excellent service from Ian! Return my calls and bough t a beautiful LS 500 which he assist tremendously. Also, Susann in finance Made the paperwork and transition seamlessly. An All-Star team they have at Scanlon! I definitely would buy from them again.

Fl
Review №6

I highly recommend Heather Cotorakas at Scanlon Lexus! She did a great job explaining all the options to purchase vs. lease the Lexus. Heather is very patient and kind and I would definitely refer others to see her and the dealership. A bonus is that Scanlon realizes how much technology is involved with the car and offers free technology consultations with their local expert named Sisi. These sessions were very valuable.

Ma
Review №7

Very nice. Michael Diaz was a great sales rep. Jerad was our finance guy very low pressure. We highly recommend!!

Ed
Review №8

The sales, finance, and service departments were great. Aaron was my sales representative. I would recommend you make an appointment with him. I never felt pressed to purchase anything. He was very personable, knowledgeable about the vehicle, and answered all of our questions; prior to the purchase of my wifes vehicle. Im very pleased with my purchase.

Ha
Review №9

Their service is amazing! They are friendly and patient. Aaron is the best sales person ever. He would nicely answer all your questions and give you the best help. Susann is awesome too, she very patiently explained all the details about the contract when I was signing up. Its good store that worth a visit.

Ki
Review №10

I have a 2019 Lexus and Mark Lee was my sales associate. I had a great experience with Mark and the whole team at Lexus. Mark Lee was very up to date on all the cars have to offer from inside to out. I had a hard time figuring out how the digital parts work ,and Mark guided me step by step. If I ever have any questions I feel I can call and Mark has the answers for me . Love my Lexus

Ri
Review №11

Leased our second Lexus. Salesman Ian Paton was great. A seasoned veteran that knew how to get us the vehicle, the price and the extras we needed. I’m 77 and have purchased and leased many vehicles, Ian is the best salesman I’ve ever worked with. To complete the transaction, signing the financial paperwork is usually long, complicated and painful. Ashli McConnell made it a dream. Ashli listened to what could be added to make our 36 months cost free during the lease term and at turn in. Great personality.Thank you Scanlon,Richard Canfield

tw
Review №12

Wanted to buy out my Lexus lease. In Florida, have to go to a dealer for the buyout and because I was extremely disappointed with the Naples dealership where I initially leased the car, I contacted Scanlon Lexus.Reilly Morris - Financial Manager, handled the process for me. No smoke and mirrors at Scanlon - all the fees and charges were clearly stated and emails and/or phone calls were promptly returned. I cannot give enough accolades to Reilly for his outstanding service. The lease buyout process was absolutely seamless. Thank you Scanlon Lexus.

An
Review №13

Great overall experience at Scanlon of Fort Myers. Customer service was superb. I never felt intimidated or pressured. Alexxa Pate made buying a Lexus so easy and straightforward. I left knowing I got a great deal on a beautiful car that I love. I hope she’s still there for my next Lexus. 😁

Sa
Review №14

I dont usually write these kind of reviews, but I believe the following experience deserves recognition. My Husband and I had been shopping for a new vehicle for sometime and had settled on a new Lexus SUV. The sales person had spent several days of his time on the phone working a deal with my husband. When an agreement had been negotiated we made the hour and a half drive to the Lexus dealership arriving at 6:00pm. We both took a short, quick test drive. After becoming intoxicated by the new car smell and all the bells and whistles we bought the vehicle. Ashley, the very nice paperwork pusher lady spent the remainder of her night with us closing thee deal. On the long drive home, however my husband and I found ourselves discovering issues within the interior of the vehicle that did not meet our needs for one reason or another. We realized instead of excitement, we had been doing nothing but complaining about one thing after another. We decided we were just tired, as it was late, and would sleep on our decision. During the night we could not get over our buyers remorse and ultimately decided to try to return the vehicle back to the dealership the next day. When I arrived at the dealership our salesman was off for the day but the General manager immediately came out and addressed my problems. I was a little embarrassed and was prepared to receive a negative response to my request. But instead (my whole reason for writing this review) the General Manager treated me graciously and kindly. He listened and acknowledged the difficult predicament and wasted no time in getting my old car back to me and sending me on my way pleased and satisfied. It is because I this customer service that will keep me coming back in the future, unfortunately this particular vehicle just wasnt the right one for us at this time in our lives!

Ji
Review №15

Ask for Zach Angelo! He was a great partner in the car buying process. He was very straightforward and let me know exactly what to expect throughout the processes. Very willing to work around my crazy schedule and he presented each and every possible vehicle option for me to choose from. Great experience! My next car, and hopefully all my friends next cars, will be from Zach at Scanlon Lexus!

Al
Review №16

Very nice and professional people. Told me that they believed in fair price and long term client. I believe in that philosophy as well. So I bought a new Lexus from them and traded in my old Lexus. The trade-in price was $16000 and they are now selling my old one for over $24000 two days later. Meanwhile friend of mine recently sold a car to Ft. Myers Toyota for $14000, and they are reselling it for $16300.Update: Thanks for the response from Scanlon and its updated price. Again they are professional people. However it is somewhat unfortunate that a little over one year old, 4 Michelin tires from Costco have to be replaced. I replaced the old tires at 52000 miles and now the car has 58600 miles (the tires are only 6600 miles old). Even the Appraiser commented on the good condition of the tires.

Jo
Review №17

Just leased my first new Lexus from Scanlon. Extremely professional staff. No pressure sales tactics. My sales consultant Drew Williams was very friendly, helpful and knowledgeable. I highly recommend Him. Also, i would like to thank my excellent delivery & technology specialist Sisi Rodriguez for helping me with all the technical details of the new car.

Or
Review №18

I was in search of a used truck. Scanlon had one that fit my needs. Their online advertised price was exactly what I paid, no hidden fees (this was contrary to multiple other dealerships I visited). Fair pricing and great service! Thank you to my sales rep, Michael!

Be
Review №19

Micheal Diaz was an amazing sales representative and helped me with every step of the leasing process. Highly recommend him when looking for a trusted individual. Also, Dan Hoffman, who’s in service, was amazing and highly recommend him. Love Scanlon Lexus

Vi
Review №20

I bought a Lexus thanks to the service and knowledge of Michael Diaz. Any time that I need to buy a car normally I feel under pressure from the sales person. But I can say thats not the case of this gentleman. The way he engages makes you feel that youre part of the family in a genuine way and on top of that he knows his product better than anyone. That made my experience and the process of making my decision a lot easier. Even if I had any question about my car I contacted him and he help me as good as he did the day that he sold me the car. As a business owner myself I can said that his company is very lucky to have a employee that know the importance of a great customer service. That, by my own experience is not easy to find.

Ri
Review №21

You need to go see Jessie Robinso. He is the best and great experience

El
Review №22

I purchased my dream car with the help of Wagner Brenes and Susan they helped me get the best loan and rates. They both took there time to explain to me everything and answer my questions!100 % recommend both of them when you go purchase your car !

Je
Review №23

Customer service here is unsurpassed. Always such a pleasure.

Et
Review №24

Absolute best service here - 10/10. I used to go to Germain Lexus of Naples, however, their service is awful and tried to take every dollar they can from you. Scanlon Lexus is by far the best lexus dealer I went to all thanks to Daniel Hoffman. He’s the best.

Ph
Review №25

My wife and I just purchased a Lexus ES350h from Scanlon Lexus and our salesman was Gary Behnken. Gary did a fabulous job he’s very knowledgeable, personable and professional. His patients and attention to detail sealed the deal for us. We could not ask for a better salesman at Lexus. Thank you so much Gary.

Ge
Review №26

What a pleasurable experience with our sales person Christopher and his manager Mr. Smith. We are very pleased with the entire experience and the excellent trade in amount and purchase price for our new Lexus. We highly recommend Scanlon Lexus.

To
Review №27

I recently leased an IS from Scanlon and they were great. I worked with Ian Paton for over a month and he was patient and helpful. Ian always responded to my inquiries and pretty quickly. I was hesitant at first because he has a very laid back style compared to most. But I assure you he knows what he is doing. I feel he was honest and realistic with me. They have a different approach at Scanlon than I was used too. The experience went without pressure or tricks. They have an amazing product with experienced and helpful staff.Best regards,Tony Pelican

Ka
Review №28

My husband and I had a wonderful experience while being at Lexus, all thanks to our car salesman Michael. He was beyond helpful and made every process so positive. I definitely recommend anyone who is looking to purchase a Lexus from Scanlon go through Michael you will not be disappointed!

Ki
Review №29

I recently purchased two cars with Scanlon Lexus In Fort myers. The people that I worked with were knowledgeable and helpful as well as extremely courteous and friendly. I highly recommend Scanlon to anyone. I will never go to another dealership. Ask for Gary , Susan and Reilly. They are “the best”.

Le
Review №30

Extremely impressed with my experience at this dealership. Our salesman(Aaron) was knowledgeable, respectful and honest. Highly recommended!

Bi
Review №31

My experience purchasing a car from Michael Diaz was exceptional. He helped me find the car that fit both my needs and my lifestyle. Michael’s knowledge about the features and benefits of each car is outstanding. Purchasing a car is a big decision so I would definitely recommend Michael to help you with it!

Au
Review №32

A friend told me to go check out Scanlon Lexus while I was looking for a car recently. I laughed her off and said I couldn’t afford a Lexus! She told me I had nothing to lose by going in there and I am so glad she did! Jessie Robinson was my sales guy and he was awesome. The feeling at Scanlon Lexus was unlike any other dealership! Jessie wasn’t pushy, he got to know me as a person and listened to what I needed. And I can’t say enough about Susann in finance. Susann made it happen and she has the best personality! I felt like I was an actual person buying a car, not just a name on a file being pushed through the process and that is because Susann is a master at building the relationship that will bring me back when it’s time for another Lexus! Thank you Jessie and Susann for making feel welcome and part of the family! Everyone should skip all the other dealer visits and just go to Scanlon Lexus!

Se
Review №33

BEST DEALER EVERService is greatPrices are greatStaff are greatIm amazed every time I come get my car Serviced. There was only one time I decided to go somewhere else and I regretted it. Decided to change my tires at pep boys thinking it would be cheaper. Turns out it was but by only about 10$ and the quality of their work was no were near the quality of Scanlon lexus service. Every time I get my car Serviced here it comes out feeling like new. The free complimentarywash is the cherry on top.

Br
Review №34

Just leased a brand new IS350 less than a week ago and I couldnt be happier with it or my experience during the sales process. I had previously contacted salesman Wagner Brenes about the vehicle I wanted and he made the process extremely seamless. He got me a great deal on my trade in and a great deal on the new car. All I had to do was switch my insurance over and sign the papers. He was very professional and informative as were the financier and technology specialist.

Na
Review №35

The dealership is clean, bright and safety conscious. I was leasing my second Lexus RX 350. Mark Lee, my salesperson knew everything about the car, specifically the changes made between 2017 and 2021. He made every effort to answer all my questions and if he didnt have the answer, he got the answer. I never got farmed off on someone else. He also understood that even people who can buy a Lexus dont think money grows on trees. We worked out a deal with no theatrics, no threats that this is the only car left, etc. Also, I only dealt with Mark. He went to his manager for pricing approvals without involving me. For that alone, Im theirs forever!It was the best car buying experience Ive ever had.

ch
Review №36

I flew out from Texas when I saw that there was a special car for sale here. My sales person, Jonathan Aviles, was the most attentive person I have dealt with. I called Wednesday and had the deal ready to pick up the car on Thursday. He stopped everything he was doing to facetime me 15 minutes after I had spoken with him to drive the car around. I advised him to drive it hard to make sure it was fine. He sent me additional photos from the ones online and got me the paperwork signed and ready to go. If you want somebody that will take care of you and your interests, then this is the person to see. Thanks Jonathan and staff for the wonderful experience at Scanlon Lexus.

Al
Review №37

I could not be more pleased with the service Wagner provided me during my trade in process. He was extremely patient and answered all my questions. He went above and beyond to provide me with excellent customer service and ensured I left the dealership with a great deal and 100% confident about my purchase. This is my third Lexus and I know they will continue to exceed my expectations. Scanlon Lexus has gained a customer for many years to come.

Da
Review №38

Recently purchased my second vehicle from Scanlon, this one because the first experience there was so positive.The staff, and especially Mark Lee in sales went beyond my expectations with extra assistance with financing and insurance issues that made the experience of owning a Lexus even smoother and more enjoyable than I imagined.

Do
Review №39

Ion Paton was our sales person. From the time Ion first greeted us and introduced himself as we walked around looking at cars outside Scanlon Lexus until the time he saw us off in our new Lexus RX 350 about a month later, our experience was pleasant and problem free, He guided us through the pros and cons of the various models, very easily answered all of our questions, and then found us the exact car we wanted.(which actually hadnt been built yet). Everyone we encountered at the dealership was helpful and friendly. Ion kept us updated with multiple phone calls as to the progress of our vehicle and helped successfully with a few minor changes we had requested. As we drove away in our new Lexus we commented to one another that buying a vehicle had never before been so easy, hassle free and enjoyable.

Da
Review №40

I bought my RDX Advance from John Gallman. He helped me pick the perfect car for me. Our family has done business with John for over 40 years. We keep going back for his friendly, professional manner. He is one of the best salesman we have ever had. Always reliable and honest. I would recommend him for your car needs!! Check out John and Scanlon Acura!

Ro
Review №41

We recently purchased our vehicle from Lexus of Fort Myers. Our sales associate Gary Behnken made the process seamless. His kind, caring, professional and thoroughly knowledgeable presence during our purchase made the experience truly unique. His attention to detail and concern for the buyer is truly a lost art in todays car sales industry. Kudos to Gary and the team at Scanlon Lexus. We shall return!

Ka
Review №42

Ask for Jessie, he is absolutely amazing. The process was stress free and pleasant. He was very knowledgeable and took the time out to go over all the features in the car. His customer service was outstanding. He went above and beyond to make sure that we had a great experience! This was one of the easiest dealerships to work with. Susann helped make the process so seamless and Chris made sure we got the best price in town. It was an absolute pleasure doing business with them. I would highly recommend this dealership to anyone who is looking to buy a Lexus at the best price and with exceptional customer service.

Be
Review №43

Fantastic experience buying two cars from Mark! He was very professional and made the process painless.

Gi
Review №44

Car shopping can be stressful. That is not the case at Scanlon Lexus. From the minute I walked in I felt welcomed and at ease. Chris, Bill and Drew went above and beyond, answering my questions, explaining things, searching for the right vehicle, and helping me stay within my budget. They were patient, kind and I left feeling great about my new car and my experience. I also love being able to support a family owned business that has been part of the community for many years. Thank you!

Gi
Review №45

Jessie Robinson was my salesperson, excellent, service, worked as fast and as hard as humanly possible, got me a phenomenal deal. 100% recommend him and the dealership

An
Review №46

I had the best experience at Scanlon Lexus. Jonathan was an excellent sales person being honest but not aggressive or pushy. They actually had the car they advertised on their web site and they went above and beyond to get me into it. Susann Nogales is the best at what she does and I would ask for her!! She really knows what she is doing and she cares about the people she serves. This dealership stands out for its exceptional customer service among the many who really just want your money. I will only go here in the future! Thank you Lexus, I love your product and I love your people!

Be
Review №47

I just moved here a few months ago, I went into Scanlon Lexus and met Michael Diaz. He couldn’t of been more helpful to me in finding my dream car. He is the absolute best! Thanks again, Michael!

Ma
Review №48

Excellent customer service from my salesman, Mark Lee throughout the entire process from pictures to answering questions. I live in SC and after purchase had to fly in to Fort Myers to pick up vehicle. Mark volunteered and actually picked me up at the airport approx 25 minutes away from dealership. Vehicle was spotless when I arrived and paperwork was ready and waiting. I was on my way in no time. Excellent, excellent service. Will definitely consider when purchasing next vehicle. Well worth the travel.

Ke
Review №49

Just purchased a new car from Jessie at Scanlon Lexus and it was by far the easiest car buying experience I have ever had. He was very knowledgeable and patient with me and my family. I would highly recommend Jessie for any car purchase in the future. He will work with you, not be pushy, treat you with mutual respect and dignity. If I could give 10 stars I would! Personally I think he should be running the whole place one day!

An
Review №50

Drew and Bill were excellent from the start. We weren’t treated like customers, we were treated like family. The process was very smooth and efficient. We will definitely be a Scanlon Lexus customer for life. Drew and Bill helped our family get out of our old vehicle and into a brand new Lexus! The customer service follow up and check in’s were so thoughtful. We will be forever grateful for the Lexus team!

Vo
Review №51

This was my second time at the dealership and the staff is very professional and treated me with respect. Great job Bob Bush for making the arrangements on a rental car so I can take care of some errands while they were working on my vehicle. Everyone from the outside where you drop off your vehicle to the inside of the dealership was very pleasant and courteous.Thank you getting my car service and ready to go in a reasonable time frame.

Pa
Review №52

I stopped by to look at the RX 350 and Was greeted by Drew Williams! Such a super nice guy and very knowledgeable. If I do buy, it will be from him!

Je
Review №53

2 weeks ago, I bought my 1st Lexus. It was a lifelong dream and I finally did it! Zach Angelo and Susann Nogales were amazing from beginning to end, answering every question I had and wearing their friendly smiles. I felt like I was sitting in their living room. The customer service is top notch! Thank you for everything. I am truly proud to be a part of the Lexus family. I absolutely love my new car and am a Lexus lifer!

Jo
Review №54

I just purchased a new Lexus ES350 from Scanlon Lexus of Fort Myers. I had an outstanding experience with the dealership as well as with sales consultant Jessie Robinson. He knew the product very well, took the time to explain everything on my new car and treated me with the utmost respect. I highly recommend seeing Jessie at Scanlon if you are in the market for a new or preowned Lexus.

de
Review №55

What a great experience I just leased a RX 350 for my wife , Jonathan Aviles was our Lease Rep . Very knowledgeable and very attentive he gave us a great deal . I would definitely recommend Scanlon Lexus of fort Myers. Great inventory and great Lease Rep Thank you Jonathan A.

Ol
Review №56

Leased a car from Scanlon Lexus in the past, and went back in there today to get some info. I dealt with Joel Ortiz who was nothing less than fantastic. He answered all my questions, wasn’t pushy, and didn’t keep me there all day(the way many dealerships do). Not sure if I am going to go with a Lexus again, but I can say I would highly recommend Lexus and Joel Ortiz to anyone in the market for a new car.

Ry
Review №57

5 premium star experience - Zach was my first point-of-contact at Scanlon and he guided us to the 21 UX 200 model (F Sport) on the sales floor. Sat in it and it was a world of difference against what I reviewed for other cars. No pressure, felt very conversational, and the team, including Susann who I worked with on my financing were personable and I enjoyed actually being at the dealer. Most of the time, Im ready to get in and get out and hope I dont come out with any car trauma. This is my first Lexus (and luxury car), so that fact that this was so seamless and fun -- this alone, says it all. After leaving here, I feel like Im part of the Lexus family. Thank you for the above & beyond service. I would recommend to anyone looking for a reliable, upscale vehicle, to check out this Lexus. You will not be disappointed. Seek out Zach -- he made my experience worth the while and for that I am adding a 6th star. :) Cheers, Ryan

Ed
Review №58

I purchased my first Lexus today. The team was honestly a pleasure to work with. Wagner and Mark made the purchase a pleasant experience and I got a terrific car at a good price. Trading in my old car was easy and fair. I applaud the entire team for making my experience at Scanlon Lexus one that I will repeat agin in the future. Thank you all.

je
Review №59

Throughout the entire process customer service was top notch. I had Mark Lee as a salesman and he didnt disappoint. He went above and beyond to make sure all my questions and concerns were handled. Day of pickup, Mark was extremely knowledgeable and patient, taking the time to go over every area of the car in detail. I would highly recommend him and Scanlon Lexus.

Ma
Review №60

I just wanted to say this is the most ethical honest dealership that Ive dealt with... From the get-go Mr Popp was very honest and upfront about the process of buying the car... The F&I specialist Susann Nogales also!!!!I recently went to Plattners automotive in Lehigh acres and I was not impressed. Theyre trash. because the car prices they advertised online for a 2012 prius was fake and it was false advertising. It was a bait and switch. When I got to the lot in Lehigh for Plattners they wanted plus $4,000 and they called it on the lot deal .This time around for me, there was none of that with scanlon Lexus. Very happy and pleased and impressed.I will definitely keep them in mind for a car again at the top of my list.....

Mi
Review №61

Scanlon Lexus is without a doubt the most accommodating and well run Lexus dealership I have ever dealt with. I leased two cars with no aggravation, the right numbers the first time, and an extremely high degree of professionalism. Everything I was promised was delivered promptly and with excellent customer care. Today I brought my new vehicle in for some after sale service and the experience was stellar. I live in New York and Florida. I have always dealt with Lexus dealerships in New York. I can tell you unequivocally that those prior experiences cannot begin to compare with how I was taken care of at Scanlon Lexus. I cannot recommend them strongly enough! Michael H. Levin

PL
Review №62

I was helped by Mr. Popp, and I can not stress enough how personal and easy he made my familys experience with this dealership. He had the car I requested to see ready for me to test drive as soon as I arrived. The process took less than an hour to drive and by my new (amazing) vehicle. I could not be more pleased with his help he was very knowledgeable and kind.

Ca
Review №63

Mark lee our sales person is fabulous! Ask for him

Lo
Review №64

Although we did not purchase a vehicle. I would like to comment on the hard work that Jessie Robinson did via Cel and electronic means. He was very professional and courteous. I would highly recommend him to assist anyone that is interested in purchasing. I wish him well and the dealer should be proud to have such an employee.

Ro
Review №65

I am so happy with my new Lexus. My Sales Associate was Mark Lee and he helped me find a perfect car. No pressure, he let me pick the right time to purchase. Reilly guided me through the paperwork and was also great to work with. Thank you gentlemen for a wonderful experience!

Al
Review №66

I want to thank Sam Vince for his amazing help finding the perfect Lexus for us! We gave him what we were looking for in a used vehicle and he found it! The quality of car and the service they offer cannot be beat anywhere around! Thank you to Sam and the team! We will be back!

Th
Review №67

I had an excellent experience with buying from this dealership and it’s all thanks to Frank Smith, my salesperson. Frank made the entire experience seamless. His professionalism and follow up are 2nd to none! I highly recommend asking for Frank Smith if you’re looking for a great car buying experience!

Gi
Review №68

Jessie Robinson was professional, friendly and personable. It was a no hassle transaction which we loved. We were treated great from the moment we called and then when we arrived on site! Stephanie was great as well. We couldn’t have asked for better treatment from both!!

Be
Review №69

We came to Lexus when it was time to replace my car. We were greeted by Sam. He was professional, courteous and made my family and I feel at home during the process. He went out of his way to make sure my kids had snacks and felt welcome in the show room. When it came to the car we chose, his knowledge was impeccable. He made sure we knew about the car and all the benefits that come with being apart on the Scanlon family. It was hands down the best car buying experience I have ever had.

De
Review №70

I bought a Lexus RX 350 from Scanlon this week. My sales rep, Gary Behnken was outstanding. He has worked at Scanlon Lexus for many years and is a wealth of information. He is also extremely helpful, friendly, and listens well. He did a great job of helping me find the car that fit my needs quickly. He is very straightforward and works hard to take care of his customers. He did a great job of showing me the key payment options and helping me figure out what made sense for me. There were no hidden figures or add-ons that werent requested. Suzanne in the finance office was also very helpful friendly, and sharp and I appreciated her explaining everything thoroughly. The young lady who showed us how to use all the technology was great but Im not sure what her name was, maybe Theresa. I was out the door with my new car less than 24 hours after dropping in for a test drive. I am very pleased with Scanlon Lexus and wont hesitate to go back when I next need a car. I looked at cars at 8 other dealerships and there was no comparison to the quality experience I had at Scanlon.

Ce
Review №71

Doing business with Mr. Michal Diaz-Granados was such an amazing experience, all the knowledge, the service and all the explanation....and so many things more made me return to get my second car at Lexus.

Lu
Review №72

Wow had a great experience here at Scanlon Lexus of Fort Myers. Thank you Joel Ortiz for helping me find the car that fits me and taking care of me. Joel got me through the process quick and easy. As a first time buyer I doubt I’ll ever have an experience purchasing a car like this ever again!!!!

Ma
Review №73

Could not be happier!!! Just leased my first Lexus at Scanlon Lexus of Fort Myers and the team that helped me was by far the best in class. Wish there were more like them in the world. Thanks Jon Aviles and Susann Nogales, you guys are truly a dream team. Courteous, extremely knowledgeable and a terrific team to do business with. I can’t say enough good things about their fantastic customer service.

M
Review №74

Scanlon Lexus is TOP TIER without a question. I just leased my 3rd car from the dealership and have been since 2015! They are the most accommodating car dealership I’ve ever been to and you will not be disappointed. Heather Cotorakas is my go-to person and I cannot express how helpful she is throughout the entire process from helping me pick my car to literally calling my insurance and getting me switched over to every other aspect when getting a new car. I never feel like anyone at Scanlon is pressuring me or just telling me what I want to hear so they can get a sale. They are the real deal and show it. You can just tell everyone that works there genuinely loves their job which is refreshing and nice to see. 10/10!

Mi
Review №75

I leased my 2021 ES350 here on Dec 23, 2020 and the whole experience was outstanding!!Three days before I had called the dealership and spoke with Mike Parkinson who became our Sales Consultant. Mike is very professional, knowledgeable and just a great guy to deal with .... no pressure at all from him and I always felt that this transactions was about my needs and not about the needs of Lexus. Then we dealt with Mike Lawson (Business Manager) who was also very professional and honest ... direct to the point and no BS , very thorough, educational and fun explanation of the whole leasing process.I can truly say this was my best experience ever with a Lexus dealership... (and Ive dealt with four in Miami, FL where I live). I just met these folks at Scanlon Lexus but I highly recommend them!!

Pa
Review №76

Sam Vince picked out the car i bought from Scanlon. I loved it on sight. He continues to check to see if Im still happy with my car regularly. The answer is a resounding YES for 2 years now. Hes my car salesman for life.

Ta
Review №77

I went to look for a car and the saleslady Melissa Hartle was the nicest person and so helpful. When Im ready to buy, she is who Im going to see. I would totally recommend her!!

Ju
Review №78

Purchased my Lexus RX350 this past week. Our sales person, Ian, was fabulous. He was professional and best of all honest! The finance department was quick and efficient. Mike, in finance, assisted us and provided us with excellent customer service. I would highly recommend this Lexus dealer to friends and family.

El
Review №79

Wagner made the process so easy for us! He was thorough and most of all kind and patient. A huge plus for us! Very happy!

Io
Review №80

Million thanks to Christopher our sales advisor and Jared, bussiness manager at Scanlon Lexus. Both Chris and Jared, are knowledgeable, professional, and they find the perfect car that suits your needs. I never felt pushed into buying and all my questions were answered. The deal was great and the car is amazing. Thank you again,Ioan

Re
Review №81

Scanlon Lexus is the best !!!Special thanks to Ian Paton the best salesman ever for helping us to get our beautiful car !Ian was extremely helpful , professional , knowledgeable and provided outstanding customer service thru the process of bringing our dream car to reality , he made impossible - possible and we left Scanlon Lexus garage in brand new Lexus RX ! Thank you Ian for all you did to help us get our amazing car !Everyone we met in Scanlon Lexus was very nice and helpful, we really appreciate such a great service you all provided.Renata & Kris

Ed
Review №82

I was a brand new resident in South Florida and needed a great car, and hopefully a great experience. Luckily I received a stellar reference from a person I respect, he referred me to Michael Diaz at Scanlon. Even though they are located on the west coast of the state, I moved forward and I am very happy I did! Why? Stellar service, superior knowledge, and the human touch, Michael asked all the right questions to search for exactly what I needed, he kept in touch all along the way, and the day I showed up, everything was taken care of, even certain things I did not expect. I am a person that values professionalism and relationships, I will not hesitate to refer anyone whom I care about to Mr. Díaz in the future.

ch
Review №83

More than just an oil change!I always have my car serviced by the amazing staff at Scanlon Lexus! Even though my car is an older model, I still do not trust it to anyone else. Mr Conway is the best service consultant. He is always personable and honest. I complete trust him. He always remembers us and asks us about our lives and makes sure that we are completely taken care of. He even ran into the car wash to find my Christmas magnets that had accidently been washed off the back of my car. Having repair or service work is never a joy, but going to Scanlon service department always is!

Su
Review №84

We have purchased in the past and the experience was okay. Two years later we went back in and ‘oh my what a difference’. Immediately greeted by Sam Vince and his professionalism and industry knowledge was impeccable! From the beginning he emphasized “we want to earn your business by being a company that is easy to do business with”. We must say everyone we dealt with made it an easy and enjoyable experience - so much that we ended up buying two vehicles. They certainly did everything to earn our business now and in the future!

Ri
Review №85

Great service to & really friendly advisors (like Dan Hoffman), nice amenities.

Pa
Review №86

Highly recommend Drew Williams. The most respected ,knowledgeable, non pressure, friendly, helpful, car salesperson. Like Mr. Scanlon Junior says you actually feel good about the deal youre getting. No high pressure here. I have worked with him since our children were born. And The has been 24 years. I know have purchased my 20th Lexus. And probably very soon # 21 . Im writing this on my own and Im not being paid .

Ta
Review №87

Amazing experience from start to finish! Sam Vince and Jarod Kessler were top notch. Highly recommend to all.

Ma
Review №88

Look for Wagner Brenes👍

Al
Review №89

Thank you so much to Bill Smith, Reilly Morris, and Jessie Robinson for helping me get my new car! I absolutely love the car and they did a fantastic job every step of the way!! I will refer all my friends and family to you guys when they are in the market for a new car!

Th
Review №90

Brought my RX-350 in for the 40,000 mile service at Scanlon and had one additional item to be addressed. I was greeted by the Service associate right at my appointment time and he explained all items that would be addressed. No waiting to get waited on. He went above and beyond to get the additional item that I mention, repaired which had just gone out of warranty. He kept me abreast of the work that was being performed throughout the service period. I felt reassured that I would most likely buy another Lexus.

ch
Review №91

First time buying a Lexus and hands down best vehicle purchasing ever. From the moment we walked in the door we were greeted. Mark Lee was our sales consultant and he was amazing to work with. Chris Downing and his staff made sure we were treated like family.

Ge
Review №92

I have used Scanlon Lexus for 15 years for all my car purchases and car services. I couldnt be happier. They are extremely professional and courteous. Their service writers and mechanics are the best. You cannot go wrong.

Le
Review №93

Scanlon Lexus is a great place to lease a vehicle! Lexus IS a fabulous car snd I am enjoying my car so much! Drew Williams, my salesman is kind, helpful and is not pushy! He is do good st what he does in helping you find the right vehicle for you! Highly recommended!Lee Ann Sanderson

Al
Review №94

I cant say enough about the exceptional service and top car buying experience we received from Sam Vince at Scanlon Lexus! Thank you for all your help! We love our new car! If you need a new or used car, Sam is the man!

Je
Review №95

The recent experience my husband Chris and I had at Scanlon Lexus far surpassed our expectations. Our salesman, Michael Diaz-Granados, was awesome in every sense of the word. His knowledge and expertise with the Lexus brand left us feeling well educated and without a shadow of a doubt that we wanted to become Lexus owners. Susann Nogales was friendly, professional and thorough and made us feel completely at ease throughout our financing process. We truly couldn’t be happier with both the way were so well taken care of by the Scanlon team and our beautiful new Lexus!

So
Review №96

Here visiting from out of state and needed an oil change. Called and made an appointment, was taken in on time and returned at the time they said it would be done, washed and vacuumed! Michael my service rep was extremely nice, told me the cost ahead of time and was very knowledgeable! Would definitely recommend!

WI
Review №97

Aaron is an awesome professional and friendly thru the buying process. Highly recommend Aaron or anyone of the team at Scanlon Lexus.

Ka
Review №98

We could not be happier with our experience at Scanlon Lexus of Fort Myers and it is all because of our sales and leasing consultant Jessie Robinson. Jessie is incredibly knowledgable, accessible, and has a wonderful personality and attitude. He made sure our experience was exceptional from start to finish! If you are looking to buy or lease a Lexus - head to Scanlon and be sure to ask for Jessie!

Al
Review №99

When in for an alignment and tire balance. No problems after that car runs smoother now. Prices are fair for a dealership setting. It’s best to take your Lexus to a place where they know the car inside out.

Ca
Review №100

Drew did an amazing job helping me find the perfect SUV! I couldn’t be happier with my experience . He was friendly and not pushy and helped me through the car buying process and made sure I had all my questions answered. I am so thankful for my new car and I highly recommend Drew at Scanlon Lexus.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:14200 S Tamiami Trail, Fort Myers, FL 33912, United States
  • Site:https://www.lexusoffortmyers.com/?utm_source=GMB&utm_medium=Google&utm_campaign=Organic
  • Phone:+1 239-481-9797
Categories
  • Car leasing service
  • Auto parts store
  • Lexus dealer
  • Used car dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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