Clean and comfortable place while waiting for basic services. Offer loaner cars. But pricier than some other Ford dealers

Tim in service is very rude and treated me with extreme disrespect! Raised his voice at me for speaking with the owner because I was not getting satisfaction in the service department. When I spoke with the service manager about how rude Tim was I was told... Ya thats just how he is. That is unacceptable! Being rude to customers and raising your voice should not be something that is tolerated in any situation! I will be taking my new car to janesville for all my service needs in the future!

Very clean, professional and magnificent as always!