Showed up and found out my Passport Apointment was canceled. No call or email, and they didnt offer those that were effected any priority spot to get another appointment scheduled. As someone who works a typical 9-5 job Monday-Friday, I cannot schedule an appointment during the week as their hours of operation for passports are abysmal. I rely on their Saturday hours, and the next available Saturday appointment is over a month away! Are you flipping serious? I understand they are short-staffed right now and COVID isnt helping anything, but they did not handle this professionally at all!

The manager Tim at this post office was very rude and non helpful. I was dealing with my package being sent to the wrong address. While I was trying to ask follow up questions, Tim kept cutting me off, speaking over me and being very sarcastic. I asked him several times, why he was speaking to me in that manner. He simply replied that he is not speaking to me rudely and that there was no way he would help me figure out why my package was delivered to the wrong address. I asked to speak to his manager and he refused me any information. Im very disappointed with their customer service.

Gary L was very helpful with my large shipment or several boxes. He was happy to be of assistance and was extremely kind!

Love this postal crew. Been coming to this location for years. Had a great experience with Ms. Nikki a few times. Thank you for all of your hard work.

Rude, lazy, unhelpful staff. I guess thats kind of what you think of when it comes to government employees, but this place takes the cake.

Very long line, people lined up waiting out the door. We’re listening to employees having a great time behind the walls. Only one window working, the man working that window has been off looking for a package for at least 10 minutes. This is my experience every time I come here. I dread coming here.

This is one of the worst post offices I have encountered. The line is almost always out the door, they are critically understaffed and the existing staff are some of the most unhappy, unsocial individuals. More competent management is seriously needed.

Very friendly staff!! I will say it does depend on when you go how long the wait will be. I somehow didnt have to wait in line on a Saturday afternoon! Regardless, past times I have had to wait a long time, but Ive always had a friendly employee behind the counter.

Years ago, I used to stop in here about once a week. Lately, it’s about once a month. Although this post office is 20 years old, it’s still in relatively good shape.The biggest challenge of this particular location is that the parking is awkward and error prone. The spots are angled in a way that you usually can’t tell if you’re pulling out into an oncoming vehicle or not.The self-service kiosks seem to be always busy - sometimes there’s even a wait.If you have to stand in line, your wait time varies by the time of day you choose to visit. Avoid first thing in the morning (especially Monday, Friday, Saturday) and the last 30 minutes before closure. The staff is friendly enough.Shipping supplies: either they never leave enough out or my city has a ton of hoarders. It’s rare for me to find a shipping box to send priority or overnight packages.

I shipped my package to international 3 weeks ago, they sent back ti me ,I went to post office again they said you have to pay again to send back ,thats stiling money for no reason, also the manager Tim was very rude also stuff are stupid they didnt respect me

My family and I went to this Post Office to get my daughters passport. Nikki took care of us. She is a very knowledgeable and helpful lady. She made the process very easy. I definitely would go back again.

Went for passport and photograph service for my 9 months old son at this location (on 12/21/2020). Nikki at this location is very helpful and she spent ~30 minutes to capture a right photograph for my son as he was crying a lot (luckily we were the last ones for passport appointment). Appreciate her patience. Thank you, Nikki!!

Lady was on her personal phone the entire time she was helping customers. Horrible customer service. Never acknowledge me or said hello.

Thumbs up to this Post office, trying to keep the public safe and healthy and still being friendly to us, Thank you for your service.

1. Service is too slow, they need to pick up the pace.2. The last 2 times I was in a new female employee with glasses continues to talk to or joke around with other employees. A good work ethic is to acknowledge the customer standing in front of you deserves your complete attention as a common courtesy.3. I have to keep stating I want the least expensive route and don’t care how long it takes to deliver because they always give the most expensive and fastest.

Delivered my package but not the key to get it out of box. Had to wait on hold for an hour to get someone. Put in a request. I did get the key the next day. However 4 days later they called me at 7:00 AM to check on my request because their carrier didn’t tell the office they provided me the key. When I told Timothy that 7:00 am is too early to call me his response was “I start my day at 3:00 AM. 7:00 is a respectful time.”

The line was very long the last time I went in, but the associates were still friendly, courteous, and willing to answer my questions.

They are the best post office in Indiana. They are courteous and very helpful. I go there every day and no matter how. Isy they are, they are consistent in smiles and great customer service.

For the most part workers are friendly and helpful.

I mail & ship here very often! Every single time I have been here, it’s a great experience. Granted there are occasional long lines, but even then the USPS opens another register or two, in order to keep the line moving. Everyone is always so nice & always greets me with a smile!

The staff were helpful and the waiting time was not too bad. There are also self-service machines that I didnt get to try but I saw other people using it. Next time Ill try them.

I would like to say that the people at this Post Office were extremely helpful. Especially Nikki, who was helping me and my family with my passport. She was extremely knowledgeable and had an amazing attitude. To those people who had a bad time, I don’t think that you were at the right post office. Because the environment and the staff that were working here, we amazing. 10/10, would recommend and will!!

In the last two months we regularly do not have our mail picked up from our mailbox. This week I was to have a package delivered on Monday, a fine weather day. I was notified from my order that could not gain access to the property. I live in a neighborhood- there are No gates. I had mail waiting in my mailbox to be picked, which again that day was not. Which shows that they never came to the house to deliver and simply lied. It is now Fri- a whole work week later! I have called, emailed, and gone to the post office in person in attempts to receive my package. In the post office they couldnt get it b/c it was already on a truck waiting to be delivered the next day. This is HORRIBLE service! If I was able to switch delivery users I would. Very upsetting my taxes are being used so poorly.

This place is hell on Earth! Customer service is lacking of service and any commitment to quality control. I started buying my stamps online and fully insured packages because theres no reason to stay in line or deal with excuses as to why no one can really do anything for you. No one should endure this place.

If I knew to write the address information on the box before you got to the counter, things would have gone better, but thats probably my rookie mistake.Boxes with liquids cannot go through the self service kiosk.I get the feeling there is almost always a line for shipping counter service at this apparently often well-populated post office.No-extra-charge / free flat rate shipping boxes are awesome. Just make sure you have tape and stuffing to secure your items with!Shipping rate was reasonable considering the service speed and especially with the box being included.If you get everything right and only have to go through the line once, service is reasonably fast.The first person who helped me (with needing to write the address on the box / the address is not printed on a shipping label at the counter) left me feeling a bit dumb as if that was obvious (maybe it is obvious to many but it wasnt to me as a rookie), but he did offer me a label to write the address on.The second person who helped me (after I wrote the address on the label) was quite easy going and courteous.All in all, considering my extreme novice-ness with parcel shipping via USPS, a good visit.Some kind of passport service appears to be offered here as well. Also, a (not staffed at time of visit but open) gift shop of sorts is also available at times inside.Ample free parking around two sides of the building.

This place is a joke....employees are rude/slow and they never have any supplies that you need.Who runs this place and how do they have a job?

No possible way to speak with anyone on the phone. Worst robot ever.

I got to the post office today was just sending out a letter took more than 15 mins because she had to go in the back and never came back. There was no one in else in line and they had to train someone instead of helping me it was ridiculous. On top of that our mail isn’t coming until 5 or 6 at night we aren’t even getting mail. I just keep getting inserts. I’m concerned about my mail. I had to request repeatedly to get a tracking number. Going to another post office next time. I’m glad I’m moving soon.

I mail out Christmas cards and this year my daughters first birthday invitations. I had multiple people who did not receive their invitation - and got a Christmas card sent back to me - who knows if they all made it to their destinations. I still get mail for the person who lived here before me even though our names are in the mailbox. I have never had a problem with missing mail until moving to Fishers. Love this city but the post office is terrible - either that or my mail carrier is incompetent.

I would give a zero if I could! I recently moved here and tried this post office two times...never again will I step foot in there. First time, rudely asked do you really need that many stop mail forms...seriously? Is there a shortage? There’s always plenty...and no I don’t think I need to explain my trips with your staff! Today I needed to get a 6 inch piece of tape to seal my envelope;insisted that I buy a roll of tape! Give me a break;there are many professions that give all the time; teachers for instance, constantly giving to others kiddos etc and the post office (price of stamps keep going up...teacher salaries not so much) can’t give a piece of tape! Sad sad day!!!

Machine speaks at the speed of a sloth. Wait time to speak to a person says its an 1 hour and 20 minutes.I just want a package to be held. Not spend all afternoon trying to convince a machine to help.

I have found the staff to be very considerate and patient. Hey people, think about how amazing this system is: Send a piece of paper across the country in 2 days for less than 50 cents? Follow up for me with these pieces of paper where ever I go? Gotta love it.Our post office delivery person waves and smiles. We have started and stopped our mail with no problems. Had our mail forwarded across country and continent! No one there has been rude to me or others (that I have observed).Kuddos Fishers Post Office!

Worst service, staff needs better training. Not helpful at all especially when they deliver the package to the wrong house.

GREAT SERVICE! Yesterday I mailed many Christmas cards, then realized I used the wrong stamps. NONE had sufficient postage, but when I tried to retrieve them from my mailbox, they had already been picked up. I live near Fall Creek and Brooks School Rd and saw a mail truck when I went out. I asked the driver if he was the one for my address. Josh, the mail carrier, said no, but then he phoned Jim, who is my carrier. Jim was far away by this point, but said hed be back that night and would return the cards to me. Not only did he do so, but he brought them to my door at 7 pm or so! Both Josh and Jim went WAY beyond any level of service I expected - especially when I was the one who made the error. I am grateful to both!

Nice place. People sure love complaining for no reason dont they.

I want to thank Gary for a wonderful service, he is always nice and helpful!I went to send a package, he suggested a cheaper way!I really appreciate his kindness!

LOVE this post office. Friendly staff. Fast lines. Very helpful and efficient. It looks like disgruntled users are the only ones who post here...so feel free to discount such comments. This is a great post office. Dont like it? Go to Castleton which has some really lousy service.

Prior to attempting to get my minor daughter a passport for a school trip last week, my experiences with this post office were wonderful.The male passport staff member who we encountered four times in seven days was rude, unprofessional, and frankly mean. Having read the application form and the USPS website, we went into the post office believing we had all of the necessary information. Every time we went to submit our application, he came up with another thing he needed. Yesterday, he said he needed multiple copies of the front and back of my drivers license and that of my ex husband, who lives out of state, and had provided his complete, notarized and signed parental consent form. I asked him to show me on the application where it required this. Of course he couldnt, and circled a portion of the form that had nothing to do with it. He couldnt tell me how many copies he needed.I left with my daughters. It is a hard lesson to teach my teenager to be polite and respectful to all adults, particularly those in service positions, when she doesnt understand what we did, in her words, to make him hate us so much. Living in Chicago for 17 years, I never once encountered a postal worker as unprofessional and horrible as this man.I will be going to another post office today to hopefully complete this process. Just to be sure, I have multiple copies of the front and back of both of our drivers licenses, along with extra original copies of all other supporting documentation required on the application, as we had before!!!

I had a package intercepted online and went to pick up the package. I was unsure if there would be any cost for this service as the online process was not clear. I was told in the Fishers post office that I would not be charged for this service. A week and half later I get charged on my credit card for a package intercept fee. I called into customer service and they were kind but helpless. They could only send a message to the local office for review. A few days later someone from the local office calls me and explains to me how the process works and that I should have known that I would be charged and the representative who told me I would not pay just made a mistake. Now I am responsible for knowing the policies of the USPS better than the employees!? This woman tells me that she will forward my concern to the postmaster (who was supposed to be the one to contact me initially per customer service) and it will be reviewed and the postmaster will call me back. I wait a week and no one calls me back. What a surprise. I call in today and get the postmaster on the phone. He tells me that there is a fee and since they completed the process for me I should have been charged. At this point I am an expert on the package intercept service. Everyone Ive spoken to has informed me of how it works. My problem is that when it mattered and I was asking the representative right in front of me, she told me two times that I would not be charged anything. The postmaster ended the call by hanging up on me because I refused to accept that explaining to me how the service works as an acceptable answer. Worst customer service Ive experienced in a long time!

I live in an apartment complex in town and have had two packages delivered to the wrong box with no accountability from the carriers or staff answering the phone. Ive consistently received other tenants mail, and at this point have lost $80 worth of items because the carrier does not pay attention when putting packages or keys to boxes in the respective mail box. If you live in an apartment and have the option, have everything delivered to the office. Otherwise youll be left with a sorry, we hope your neighbors give your mail back.

Worst ever! I hate this place. Trump, please help! You now have to make an appointment online for passport services. You can’t do it by calling them, and they can’t help you find the web site, because the site posted doesn’t bring you to a website that directs you to the right spot.Update: I went home and am trying to schedule it online, and the site isn’t working!!!

This is a complaint of something that has been going on for a few years. At the Fishers, Indiana Post Office, at the outside drive-up mail box there are are deep pot holes that have never been repaired. This is ridiculous. At times the holes are so bad you cant drive your vehicle up to the mail box. Come on this is Fishers, Indiana a city that is sought after to reside. The holes must be repaired not just putting a band aid on it to pacify customers complaints. FIX THE DARNED HOLES AND FIX THEM PROPERLY!

My stars are only for the clerk named Angela. I have spoken with a few people over a package and she went above and beyond to make sure I could pick it up. Great job Angela!

Are you considering using USPS-Fishers for your passport needs? Suggestion: Take your photo at nearby FedEx or other location that provides professional photo services.My husband and I called USPS-fishers and asked about passport renewal. They were nice enough and didnt require that we have an appointment. The line was long (over an hour wait), but the employee took good care with each customer.Our problem (which is huge as far as receiving timely and no questions asked by Customs personnel): our photos, taken by USPS EMPLOYEE at this post office, were so dark we couldnt see our eyes. My husband and I both thought that the photos were too dark especially for use as passport pictures, but after the long wait we were not in defend yourself mode, nor really cognizant of the need to question these professionals. We paid for 4 professional photos-two were sent with application and other copies given to us. Once we returned home, we sought better lighting and concluded that photos are of poor quality. We compared the photos to our kids passport photos which were taken a few years ago at Westfield post office and allow for easy verification/identification.As we weighted our options, we figured our only option was to wait for the pictures/application to be rejected, go back to post office, retake photos, and amend application. If your have ever had a passport, then you know the wait for a passport is not a short process. Now we may have added time because of USPS. Worst-the application is accepted by another (lax employee) and we find ourselves questions every time we use the passports.Or maybe we could just return to post office and ask them to retake photos now since the quality of the pictures is awful by any standard. Surely they will understand our concerns regarding the added time if the photos are rejected. Or even if not rejected, these photos are the ones that we will be using not only to leave the USA but also to return to the states. This could definitely add travel issues. The PO will understand.NOT! Their response was not that in their professional opinion the photos were sufficient, but instead we were told to wait for the rejection then return. They further stated that we were asking them to possibly waste $30 worth of photo paper and they might not be able to take better photos. They admitted that the photos were dark and you could not see my husbands eyes at all. I shared that our normal work schedule is not conducive to a one hour wait at the post office.Their refusal to retake the photos was not shocking. Unfortunately, it seems that for too many organizations good service is not high on their list. We were hopeful that because the photos were clearly of poor quality they would replace and give better photos directly to us. We were prepared to deal with amending our application without their support.Is asking for decent service too much to ask? Is asking an organization to own up to their mistake too much to ask? Is asking a manager to be considerate of their customers schedule (time) too much to ask?This is not the place for professional photos.

Pretty quick, staff is friendly, two DIY kiosks make it nice

Staff is rude and condescending. Probably the worst post office Ive ever had to deal with. I try to avoid going whenever possible and drive out of my way to use FedEx or UPS instead. My carrier is no better. He makes it clear he takes no pride in his job. Fishers deserves better.

Awesome. Everyone is super helpful and walked me through an international shipment.

Dont bother calling.. they NEVER answer, and when you show up, it is by far the rudest staff I have ever encountered. He acted as if we (all the customers in line) were huge inconvenience to him. He was condescending, and short with everyone!Do yourself a favor.. use the Noblesville branch if at all possible.If I could give 0 stars I would.

This location routinely delays processing of packages and refuses to accommodate customers trying to pickup packages that have been sitting at their location for 3 days awaiting delivery. The staff cant be bothered to look into the reasons behind the delay only responding with your package will be delivered as soon as we can deliver it Never-mind the package is already late by the USPSs own tracking system and is just sitting in their location.Additionally, lines inside the location are generally about 15 minutes long with employees ambivalent to servicing customers.

SO MUCH OF OUR MAIL HAS GONE MISSING! its ridiculous!!! I even have tracking numbers and they always end up saying delivery has not been updated and trying to call these people is worthless, no answer all the time. We just moved to this area from out of state and I am flabbergasted on how useless they been. Weve been expecting important mail and its all gone missing. Weve confirmed our address multiple times with our apartment management and our senders and still NOTHING! how do these people still have jobs?! So disappointing.

Slow, machines will allow you to attemp to buy postage, then not print postage so ypu can wait in line try to explain what happend. Try at your own risk.

Unfortunately, I can confirm what many others have already stated. Packages that go through this location go missing. There is zero accountability, and Kirk, the supervisor, is of zero help. He never calls back, and Ive gone there no less than 5 times after my initial attempt to locate lost packages and he is never there or available.

This place has the worst customer service and Kirk bates! If that’s even your name I can’t understand your uneducated self on the phone, you calling customers names and hanging upOn them is very unprofessional and nasty! I would give zero stars if i could and all because i have been trying for two weeks to get access to my mail box. That’s your job and it looks like they hire anyone off the streets dealing with this guy, treat people like humans and have some courtesy for the customers. And I will be taking further action on this awful place.

I think Kirk may possibly be the most miserable human i have EVER encountered. Zero customer service, get a diffrent job dude. Rita was amazing and saved old Kirk from getting his head handed to him. Get rid of Kirk and make Rita supervisor.

I had a similar bad experience with Kirk. He is a supervisor, but Im not sure why because his customer service and problem solving are lacking. From the start I could tell he was more than inconvenienced by having to speak to me, let alone help me solve my problem. We moved within Fishers and havent received any forwarded mail for 11 days. He basically told me everything looked fine and there was nothing to be done and no one else to speak with about it. He was so annoyed that I would continue to ask who I could talk to and how I could go about finding my mail, cutting me off to began telling me how frustrated he was having to speak to me and tell me the same thing over and over and he didnt have time for this.

The USPS is getting worse and worse I tell you. They lost a package of mine that was a christmas present. It was supposed to be delivered in 3 days as it was shipped priorty mail. It however has been stuck in the status of In Transit to the next facility for the past 5 days. I logged into the site and no further information was given. I have logged a investigation ticket and they said it can up to a week for them to find it if they do!! I tried calling back numerous times and was hung up on repeatedly. If they every find my package, it will not arrive in time for Christmas.Using the USPS for Christmas gifts is the worst mistake I have ever made.

I had a slip for redelivery because I was not here to sign. I called them to ask for it to be redelivered, and I was told very rudely to use their website to send the redelivery request. I sent TWO, and was never even given a final notice before my package was shipped back to Washington state. No reply, no response, nothing. It is going to be a huge hassle AND waste of money for me to get this package back. This was the most terrible service Ive had at a post office.

Amazing customer service experience with Tracy today. Very helpful, and the team at this location is efficient and fast!

I called in because one of my packages has been missing. Tracking number said it was at post office. so i called and talked to a guy named Curt to get more information. the guy was very rude and seem like he didnt want to help at all. very bad customer service.

Terrible customer service, especially the lady who takes care passports. I asked her what I was supposed to do to renew my 6-year old daughters passport, her reply was in a couple of words, which didnt help at all, and she didnt even make an eye contact as if she didnt want to talk to me. I had to get off early from work for this, and I was very unhappy with my experience today.

Kirt needs to go. Same experience as the many past reviewers. The interactions with all the other staff members have been excellent (passport, counter, mail delivery, phone).

Whoa! Just called to try to get some answers regarding the delay of my package. The seemingly bored monotoned employee quickly told me my package wasnt there and that itll probably be another week before my package arrived.....well how did she know this without a tracking number? She goes on to tell me its either with fedex or ups.

Absolutely terrible service. I stood in line today (the only person in line for passport service) for close to 10 minutes before anyone acknowledged me. One lady at the desk finally said she would page someone to come and help me. Another 7 minutes or so pass and another postal worker appears-the worker who paged her asked her if she got the page-she says yes and disappears for another 5 minutes until I just gave up and left.

I go to the post office every week to drop off packages. They are very friendly and helpful here.

Great office good and helpful people

This Post Office is always efficient and friendly. The flag out though...time for it to be retired.

Called to talk to supervisor about mail lady that consistently fails to deliver the mail due to a number of reasons. If there is a car in the way at the neighbors she will not only skip that residents mailbox but ours as well. She drives very very fast and am very concerned she may hit something or somebody. It appears that her goal is to deliver the mail as fast as possible so that she can get done with work. If theres anything that slows her down she usually just skips that mailbox. Really am missing the old mailman who actually cared about people of this community! This is still going on after talking to supervisor.

BELOW A ZERO! Do you know why the staff is completely rude and disrespectful? BECAUSE THEIR SUPERVISOR, KURT BATES IS! I will search high and low for a human contact to report him and this location! UTTERLY RIDCULOUS!

Courteous staff. Like most post offices, peak hours bring long lines though. Theyre open till 7 pm weekdays!

Hope they fixed the potholes by the drive up box. Those were huge. Really surprised they were still there went I went back a few weeks later. Big enough to damage your vehicle.

Absolutely wonderul! I applied for a passport in under 5 minutes. Dont waste your time at the Carmel Office.

The clerk, his name is Gary, was very rude and disrespectful. Those kind of people who has mental issues, shouldnt be working there. It is a common place that serves the community, however that person is not even capable of listening or helping people.

Horrible customer services. Missing mails every day, our neighbors are delivering mails for us. Its been a year and this issue is not resolved yet

Bad experience getting passport applications done. I took off work because the wait on the weekend was going to be several hours. The photo quality was poor, and the Passport Agency agreed, that is why they rejected my application due to the photo not meeting standards.The USPS is a terrible place to get any help, and I dread every visit.

Customer service was awesome to me when I needed to mail out quickly

Went in to complete a passport application. The entire process (including having my photo taken) took less than ten minutes. There was no wait.

Not nearly as busy as the Carmel post office.Edit: I usually go here and use the machine, but I recently mailed a package and only had cash. I was confused about the flat rate pricing, simply it was higher than I had remembered. Not a big deal, but the man who helped me was very rude and condescending in his response to me.

Mail forwarding spotty. Failed to forward 21 pcs of mail to my FL winter address during January.

Passport services - go to the Noblesville Post Office. Friendlier staff next town over.

Does anyone have this office local phone number? I really need to get intouch wit them.

I just spoke to someone at the post office who, firstly interrupted me with a condescending tone when I was asking her if there was anyway to track a package without a tracking number (since I lost mine). Before I could even finish my sentence I heard a loud, stern NO. I then inquired her about the logistics behind a lost package and packages that are destined for return due to packages failing shipping requirements (overweight, wrong address, ect). She then, in a condescending tone again, explained how she and her post office knew nothing and made it very, very clear that I was at fault. (obviously I was since I lost my ticket) But for a customer service representative for the US Postal Service, she was incredibly poor at her job. This is the first review I have ever given anything because I have never been so upset after talking to a customer service representative in my entire life.

They lost a package and offered no solution and told me they would get back with me and never did. After a few weeks I emailed a complaint and that also was in vain. Clearly no one in this office knows how to do their job we continue to get other peoles mail whom dont even live in our neighborhood.

HORRIBLE service!! My package was looping from Fishers, IN to Indianapolis, IN for 2 weeks when it was supposed to ship to Michigan. Nobody would help and they were extremely rude about the situation. I have never experienced customer service that rude!

Terrible and slow as always.

Reading the reviews, as someone who doesnt even live there, is sad. Ive contacted them numerous times, because somehow, everytime I order stuff online, and they use USPS, it gets stuck in Fishers, IN for up to SIX DAYS! The USPS in general is a huge disappointment to tax payers, but additionally, as a consumer, they suck! I bought myself a few things for my depressing birthday, and the delayed gratification is pissing me off. Send me my S#!T you A$$#0&@S! I hate Fishers, IN!

Very, very rude service!!! I called the post office this morning 6-24-16 and the manager Kirk answered the phone and had me on hold for 15-20 minutes!! I called back needing to follow up on my package and no once did he apologize!! He told me that he was a very bad morning and did not have time for any extra stuff!! WTH!! I tried to say, Im sorry that your have a bad morning and he had the nerve to cut me off. Kirk is very, very unprofessional!!!!

First time getting a passport and, because we took the time to read what was need online, it was a quick, friendly and painless experience.Those complaining obviously did not...

Not friendly, I would have given this place 5 stars when it first opened but has gone south very quickly. Bring back Ron!

Cant tell u home many packages of mine these people have lost Id pay extra just to make sure my package doesnt go thru them lol

The passport person doesnt know the requirements for a passport she keeps asking for a birth certificate as proof of ID when it clearly states that the submitted passport is proof and no birth certificate is needed. Wasted a day thanks for nothing.

Staff was very friendly and helped with everything I needed. Line was getting long and an additional register was opened to speed up the process.

Went to get a passport and the person working there was very disrespectful. No customer service or personality.

Terrible customer service. Snooooody and not helpful when trying to get a passport. Left and went to Noblesville 👍🏻

Cant call the post office it self smh

By far, some of the rudest and uncaring employees I have ever seen in over 20 years of working with USPS and I am from NY!!!! Fix the potholes in your parking lot before someone breaks a leg. Ridiculous!

Allowed me to pick up a package in route for delivery to allow me to leave for out of town early. Many would not have allowed requiring it instead to be fully delivered to door.

I just called the Fishers, IN post office to inquire about a package I had mailed months ago. I was told by the company due to recieve the package that post offices will sometimes hold packages for various reasons like torn labels. The woman who answered the phone was SO unkind and laughed at me. When I asked if she had any idea where it went, she said, it left here.

Privatize the crap. nothing works right wether its online or in person

Ive never had any issues here.

I just called for information about a package I was trying to locate. The man on the phone was completley rude, talked over me and didnt allow me to explain my issue.