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AutoZone Auto Parts
3118 Murchison Rd, Fayetteville, NC 28301, United States
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Comments
Ju
Review №1

Courteous help w/ selecting and installing new windshield wipers.

Di
Review №2

Well organized clean place with great helpful employees. They help me find the specific coolant my car needed.

De
Review №3

Everyone is always very polite and very helpful. I always feel like I have their total attention. I never feel rushed. Great customer service 🌟

i
Review №4

Guy name rome is not helpful at all very rude and was helpful to everyone else. had to come back three time because guy kept giving me the wrong piece for a oil filter . I will not be going to this location

Wi
Review №5

Good service.busy on Saturday but everyone was nice

Fr
Review №6

Pretty services. I called prior to coming in. Upon my arrival, Ms. Latonia had already pulled the item for me.

Br
Review №7

Walked into AutoZone on Murchison Rd in Fayetteville and was helped by Mr. Charles P. From beginning to the end I received amazing service. I got a new battery for my vehicle and a great warranty to go with it ! And to top it all off he even installed it for me ! In the mist of this pandemic it’s nice to know that some people still care about doing their job. Thanks again , I’ll definitely recommend this location for auto part needs!

Br
Review №8

Love the staff here, always friendly, love Melvin, Erica and Chris.

Em
Review №9

Ordered online. Pick up was fast. Employees are very nice.

St
Review №10

I came into auto zone store#436 needing part Mr.Dakota took time and patience and help me all the way through the process of getting the right part He made sure that I was satisfied before I left the store He showed very good customer service an I just wanna let everyone who needs a part ask for Mr Dakota and Hell take very good care of you thanks another Mr Dakota job well done

Pa
Review №11

One she was not too kind but everybody else is normally kind all the men

Ro
Review №12

GREAT EMPLOYEES AND GREAT PARTS

Ke
Review №13

I was not the biggest fan of this place. Mainly because of the area. I was watched and accused due to the surrounding area. It was a bit insulting

An
Review №14

The people that work at this location are thoughtful efficient and very caring I would recommend them to my children and Friends

Jo
Review №15

Very helpful staff! I will go here first for any car battery issues.

Ti
Review №16

Ronald was AMAZING! He went above and beyond with his customer service and he was so knowledgeable in responding to our questions. Very appreciative of his help! God bless you guys

ja
Review №17

Nice friendly service fast in & out

Ti
Review №18

Staff was extremely friendly and helpful. I went in looking for a bulb. When the staff asked if he could take a look at what I was trying to do, he basically told me what I came in for, I already had it and there is no need in purchasing a second bulb Ive already had one that work effectively. I appreciated his honesty and because of that, I will be going back to that particular AutoZone for any items that I need.

Sh
Review №19

Worst customer experience .... literally handed me there equipment and told me too do it myself after I told them I didn’t know what I was doing.

Ma
Review №20

Lashanda, exemplified excellent customer service! She had a great disposition and was very knowledgeable about products and product location of aisles! I was extremely impressed and will be happy to tell my friends to shop at this location!Cheers- Shelly Scott

Za
Review №21

She wont listen to me she just looking at her pedacure

He
Review №22

Employees are helpful but not at all friendly

Re
Review №23

Great staff! I have an older car and I have always had great customer service in this store. My last visit was exceptional..Mitchell was very helpful in helping to diagnose my issues with my car and making sure I had what I needed to get me back riding safely, Melvin helped to get me help with a car part and Ronald not only help me get a better deal on my purchase by making me aware of sales but also helped to assist me in with installing the part. A woman also helped inform me on a gifted item. Thank you for all your help and going the extra mile Murchison AutoZone, you will continue to get my business whenever it is warranted in the future!

KA
Review №24

Melvin S. was absolutely fantastic. He was very attentive and addressed all of my concerns. Not to mention he was personable, making my experience extremely welcoming and not just another transaction.

Wa
Review №25

Very helpful

El
Review №26

Quick service and accurate analysis for vehicle parts needed.

am
Review №27

Hard to get in and out of lot and inconvenient parking in general..other than that I always go with Auto Zone..They are a cut above the rest in service and availability

Sh
Review №28

Was a great experience

Ra
Review №29

Latasha S. was very great with her customer service and helped great with changing my wiper blades and her personality is amazing thank you for your help.

Sa
Review №30

Helped me get everything I need

Bo
Review №31

The staff welcomed me as I entered and offered assistance. I asked for recommendation on carpet/upholstery cleaner and was given an excellent recommendation (Turtle Wax brand). Then I had some difficulty with the windshield wiper I purchased but Sara helped install it.

Er
Review №32

The AutoZone has handicap parking in handicap ramps. The ladies there were very knowledgeable and they helped me a lot and getting the correct alternator. I will be going back there again. And if youre in that area stop by and say hi

La
Review №33

I recently stopped in to get my battery checked. The associate was wonderful! He checked my battery, showed me the printout, and did not try to sell me the most expensive product in the store. Better yet, he installed my battery! He was pleasant and efficient. Great service!!

Ap
Review №34

Ok but OReillys has the best prices

Je
Review №35

Excellent customer service! They were all friendly and knowledgeable, and I got a deal on my oil change. :-)

Gi
Review №36

Got an alternator. No issues.

De
Review №37

Very helpful assistance, great dispositions they have. I appreciate that. Thank you!

Ed
Review №38

Great service and knowledgeable assistance!

Ma
Review №39

This place is awesome. I was highly satisfied with the professionalism of Tasha and Tony they helped me out so much.

R
Review №40

The management and employees at this AutoZone have always been friendly and helpful.

Be
Review №41

Bad service. I asked a few questions and they rushed me out. I ended up going to a different location for help

Fr
Review №42

Great service. Management is excellent! And sraff are very helpful. I will return and refer to friends.

Pa
Review №43

Friendly staff. I was in an out quick. Watch out there is usually a homeless man begging for money.

Je
Review №44

We came in the store with a duralast gold battery issue that we addressed previously and was told it was fine. Latasha went above and beyond and took care of us. She Replaced the battery.

La
Review №45

Best parts and prices with helpful and knowledgeable customer service representatives. 5 gold stars

Sh
Review №46

It was ok

Cu
Review №47

Always shop here for my parts very helpful always cool conversation nd friendly service

Wa
Review №48

Always great service lots of help about your car

Ry
Review №49

They will always have what you need

Cy
Review №50

Went in to purchase coolent. I was helped by Sara and Samual, Samuel knew exactly what I needed for my vehicle. He explain that the engine has to be cool before adding any coolent. Great service will go to this Auto Zone in the future..

Ch
Review №51

AutoZone does not carry rebuild kits for brake calipers for DIYers. They also do not offer delivery options for DIYers which makes it difficult for people that need parts delivered to get back on the road.

Ki
Review №52

The man i dealt with was very polite and informative

Wi
Review №53

Went to get some swivel head ratchets and measuring calipers. They didnt carry the calipers but had the ratchets I needed

Ke
Review №54

These guys and gals are always helpful.

Je
Review №55

Fast check out and staff answered all my questions.

Lu
Review №56

Very helpful place and the prices are good the people there was great

Ra
Review №57

They are knowledgeable, and courteous. I will be back.

Ro
Review №58

I always liked Auto Zone it has what you need

Su
Review №59

L💘VE THESE GUYS💎💎💎💎💎

Sh
Review №60

Very helpful!

fo
Review №61

Very bad!!!! I prefer to stay in the de santa fe store

El
Review №62

Great customer service. Melvin even installed my battery.

To
Review №63

Knowledgeable & Friendly staff!

La
Review №64

Informative staff and very helpful

ik
Review №65

The cashier at the autozone near my house always have attitude and talk horribly to the customers

N.
Review №66

Fast and friendly service

Da
Review №67

Walked in to get power steering fluid, person at the desk acted like he didnt want to help me. not sure if i should go back to this location again.

La
Review №68

Customer service was awesome.

Mo
Review №69

Great customer service.

Fe
Review №70

Best customer service every!!!

Sh
Review №71

Guys were really rude . I had no idea what they were talking about and the guys didn’t want to break it down for me . The young lady named Sara helped me out broke down and everything if anyone go there she’s highly recommended.

Sh
Review №72

Very helpful in helping the customers

Pr
Review №73

Very good and quick

Ma
Review №74

Rude manager focusing more on friends than customers.

Mz
Review №75

Great customer service

da
Review №76

I know a lot of the employees here.

Ca
Review №77

Always friendly and helpful!

A
Review №78

Friendly staff, though not very knowledgeable. Only workers not people with any history or background with mechanics.

An
Review №79

Parts dependable Fasho

Na
Review №80

Ghetto. And rude as ever. Had an attitude the whole time.

Ji
Review №81

Sat there seems like they always have an attitude except for a few but every time you go into that place they have the attitude if youre not happy working for the company you need to just pack your things and leave before you ruin it for everybody they lost this customer

Ge
Review №82

They all ways have what I need on hand

Ja
Review №83

Had good service

Ga
Review №84

Awesome customer

Ni
Review №85

Dont help out enough

Ba
Review №86

They got me squared away.

be
Review №87

Exceptional service!

Lo
Review №88

It was great

Th
Review №89

Your neighborhood part store

Al
Review №90

Their not helpful anymore

Ka
Review №91

Great Service

Ke
Review №92

Helpful people

sa
Review №93

Very helpful

Je
Review №94

They are helpful

De
Review №95

Good service

Ch
Review №96

Ok

Ke
Review №97

Excellent service

Ch
Review №98

Great place

Sh
Review №99

Great service

Va
Review №100

Poor service.

Information
14 Photos
100 Comments
4.2 Rating
  • Address:3118 Murchison Rd, Fayetteville, NC 28301, United States
  • Site:https://www.autozone.com/locations/nc/fayetteville/3118-murchison-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A436&y_source=1_MjQ3MDk3Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 910-488-3005
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–9pm
  • Friday:7:30am–9pm
  • Saturday:7:30am–9pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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