I have been their client since almost 2 years now. The staff is so knowledgeable, friendly, courteous and reliable. They always look for the best way to make you save money. I will recommend them 100%. My agents are Alicia and Aracely. Very nice to talk to. ♥

After being for more than twelve years with another famous insurer,Fortunately ;I found this agency full of professional and friendly people with a genuine intention to help me choose the option that best meets my needs.I was treated by agent Diego R. ;A gentleman in every sense of the word.Through a very friendly and professional conversation he found a way to help me and my satisfaction was inevitable.Thank you for all the help received and I hope to maintain our business relationship for the rest of my life.Gracias!

I just want to start the review by saying how highly satisfied I am with they way Ms. Araceli took care of me. the way she pays attention to details on the policy to make sure everything is correct and the way it should be. Very polite and caring gave me more then enough time to pay and even called me when I was most available to do my payment which is in the afternoon. Pretty much whenever I need something I know I can reach out and theyll take care if me.

Alicia was very professional and had a positive attitude. She explained throughly my payments for my life insurance. Would definitely recommend!

Thank you Alicia for making this process easy! Civil & Friendly! Thank you so much for your help!

My agent Diego is excellent in relaying information to me about new benefits I can receive and any updates in my premium. Very sociable and friendly as well, great service.

State farm is the best!This office is always very professional to me!Always understand & available when i need help! God Bless this Family of State Farm !

Many Thanks to Araceli Cantu for her super duper response to complete my pending request to update my policy details, though she had challenges to access the Insurance Portal, she went and did a manual update to the policy and sent me the updated details for me to submit to the land lord, this out of the box thinking and proactiveness is much appreciated and kudos again for your kind support !! muchas gracias !!

Fantastic, polite efficient service. My agent was diligent in explaining the coverage and options - love working with folks that know their stuff.

Juliana Vélez has been my agent for 10 years, and I wouldn’t change it for the next 10 years.Exceptional service. Knowledgeable and consultative. Other agents and sales people could learn from this team.

Aracell is always happy, and does her job thoroughly and quickly. A++++++

First time purchasing car insurance. I got bounced around from insurance quote to insurance quote app to app. Became extremely frustrated with obscene quotes. Called State farm and was immediately greeted with a very professional agent. She worked with me to the point where I found a quote that works for me and I could not be happier thank you so much would recommend 10 out of 10.

This State Farm office is one of the bestThey have a great staff always willing to help you with any concern you have or question for that it isI always ask for Diego Rocha he helps me from the beginning when I was shopping for insurance after having a bad experience with AllstateI recommend this office

The one-on-one professional interaction is AMAZING here! I greatly appreciate the transparency offered to me during my visit there, made purchasing a life-insurance so much easier and smoother. Shout-out to Jasmine Loera for her patience in prepping me through this process! Great business, great people.

Great service at this agency!

I highly recommend this State Farm office Juliana Velez in Farmers Branch! They make everything so easy no matter what I need all I have to do is make a phone call and they make it happen with no problems! I’ve done everything over the phone with never ever any hassles! There the insurance company to go with for all your insurance needs!

The staff here is always very nice and helpful. They do try to offer you additional insurance (usually life insurance) every time you go in for an appointment but they arent too pushy. I like the staff they are very nice and easy going.

I called to get help with my policy, Damaris was great and really nice about answering all my questions and concerns. She went above and beyond to help me get the best deal on my policy.

Such a great office, they are always helping me with fast and accurate service. So glad to be insured with this trusted agency. Highly recommend.

Damaris helped me out a lot with my policy and is very dedicated to her job. Highly recommend this location.

Consummate professional with next level customer service. Highly recommend!

Joselyn Perez was an outstanding staff member, that was extremely knowledgeable about my policy inquiries. Mario helped me further with my quote and was also knowledgeable and made things very clear and easy to understand for me. I highly recommend this agency if you’re looking for an insurance company!

Joselyn is an amazing customer service rep who is thorough with explaning our policy and takes time to answer all questions. Juliana and Joselyn were nice enough to wait for us before closing last week to entertain our concerns as we preffered to communicate in person. 5 stars all around!

Jasmine Loera was very helpful and helped me get set up with everything! Highly recommend!

Mario was incredibly helpful and professional in getting my husband and I great coverage at a great price. Would definitely recommend!

I had a wonderful experience with the customer service representative. Damaris Esquivel, answered all of my question thoroughly and gave me all the information that she possibly could. She was absolutely lovely!

Damaris was wonderful! I called to get renters insurance and everything was taken care of so quickly. Great coverage at a great price!

Diego helped me get renters insurance set up ASAP and also is helping me with life insurance. Super easy to get all the quotes

Great customer service! Ms.Esquivel was able to answer any questions I had. I could not recommend this location any higher!

I have bought plenty of insurance policies before but never had such AMAZING experience! MIRIAM is a rockstar  She was fast, professional and very knowledgeable BEST of all she saved me TON$.

Very helpful customer service! Damaris and Diego were thorough with explaining and making sure that I understood my policy.

Best costumer service I have recieved !Aracely is very nice and polite , very patient explaining the policy and answering all my questions .

They are really nice people and they give you really helpful information when you need it most! They really treat you like you are important to them!!!!

Great customer service for years and they never fail to deliver!

I called in for a copy of my proof of insurance and I got it within 5 minutes! It was so easy!

Super

Juliana Velez is the Best Insurance Agent I Know!! Very knowledgeable and Professional.

I appreciate the friendly and caring service of my insurance needs.

The staff is very helpful and always goes above and beyond.

I like the friendly services and how they help me think about my future and my wifes wit the life insurances.

Best customer service we had with any insurance agency.They always work with you and try to help you in any possible way.Go there you wont be disappointed.

Mario saved me thousands. You should stop reading and call him right now.

Great and quick customer service by Diego today

Súper amable atención por parte de Karla Rocha, son súper amables , me encanta el DSS descuento de millas , es espectacular! Se los recomiendo

Gracias Diego por su gentileza y buena atención. Muy satisfecha con la ayuda de todo el personal de esta agencia de State Farm.

Excellent attention, comfortable office and solved all my doubts. With Alicia and her team I got the best option for my new car insurance.

Wonderful Alice. Excellent professional, friendly and always looking for the best for his clients.

Diego Rocha from best Agent !!! Diego Rocha, excellent Insurance Agent, very professional and punctual in everything related to my Auto policy, 100% recommended.

Thank you Alejandra Paredes for your kindness and patience, and for all the help you have given me in these difficult times that I am going through.

Excellent company I have been with State Farm since 2011 and I have never had problems. He really is a good neighbor😉😊

Alicia Ruiz is a super accessible, respectful and responsible agent!Take the time to explain and answer questions.

Excellent attention, and good price

Joselyn looked after me very well, she was very kind and patient! I had several questions about the policies and coverages and she answered my questions cordially and in a way that I understood. I definitely had a good experience.