This office has provided premiere service from my very first interaction. I’ve had the chance to interact with about 3 representatives and all have been amazing! Highly recommend!

Great response extremely knowledgeable took the time to explain our policy’s. Helped us get better coverage and saved us money!! This team is top notch highly and I recommend.

They have been so helpful. Always go above and beyond to try and accommodate me as a customer. I would definitely recommend them to family and friends. GREAT CUSTOMER SERVICE!!

I would like to say that I felt very welcomed soon as I walked in. They are very professional and friendly to their customers. They showed that the customer always comes first by giving the greatest value to the customer but also taking care of them. If you want someone that cares about the customer and knows everything that would be beneficial for you come here where they dont see you just as a customer but they make you feel welcomed like family.

Very responsive. Josue worked closely with me and called me with updates when deciding policy details and pricing. He was very efficient and helpful.

Josue was very helpful and highly professional.He did many follow ups and have provide me a very good quote.He has answered all my questions and provided detailed explanation.I totally appreciate the efforts and thank for being patient with me 🙂!!!!

Jesse and Dulce introduced me to State Farm and helped me transition my business policy to what best suited our needs. I cannot emphasize enough how awesome this office is in terms of customer service. Unlike others that speak using insurance lingo thatll make your head spin, they make the process simple. This leaves you feeling secure and protected.You’re not just a policy holder here, youre family. A Marine, Jesse serves our Farmers Branch community the way he serves our country, with pride, integrity, and family values. Our business was broken into a while back and sustained some damage. Jesse showed up within hours to offer support, and to see what we needed. On another occasion, he showed armed with a ladder and supplies to make a couple of repairs.If you have the time, I urge you to give this office a call to see if they cant serve you as well.

Was looking for a new auto policy, & it was a great experience talking to Josue. He was patient and walked me through various coverage options, clarified a couple points and provided recommendations to bring the costs down without trying to upsell. State Farms rates came out to be significantly lower than my current premium.

Josue was very thorough on explains all the policy’s. I appreciate his timeliness and would recommend this branch of State Farm to everyone! I will definitely be referring my friends and family. Thanks again, Josue!!

Jesse and his staff are always amazing! They are always willing to help answer any questions and figure out the absolute best scenario for you and your needs! 10/10 recommend!

Jesse, was great on all levels.... He understands what he is selling, how to selling, wasnt pushy, but have me the facts with a great attitude, being sure about his product. Totally an absolute professional this guy.

I met with Jesse today for the first time to go over my current policy and coverages after speaking with Dulce on the phone initially. Jesse is very knowledgeable about all things insurance, you name it. Dulce is a very sweet lady. I also met Stephanie and Angel as well and all were very welcoming and kind. Thoroughly good honest people in this office. If you have visited other insurance offices or really just business people in general, you will really notice a difference with this team. You cant help but feel good about trusting your insurance needs with Jesse and his team.

Very welcoming, warm and friendly, helped me alot. Glad I called him back.

Josue is AMAZING! the true definition of what statefarm is about, my mom has worked with them for years and years and he is exactly what a statefarm employee should be. He has been super helpful and funny and just made this process so easy!

I was recommended by a very close friend of mine and I am very glad I acquired a couple of policies here with them. The agent who helped me there by the name of Josue, who is a really great guy, explained everything about my policies in detail and was super friendly and professional. He responded to my questions really quick and I felt he gave me excellent customer service. I also really like his approach of helping others and caring for their insurance needs because I felt he really helped me in getting the best price for my policies. I am going to recommend Josue and this State farm office to all my friends and family for all their insurance needs.

Angel was very helpful in guiding me into the best policy for me and always super friendly and responsive when I have any questions or concerns.

I had a meeting today with Jesse and he was very very informative and you can just tell that he truly cares about his customers.

Josue was very knowledgeable and he guided me through selecting the best insurance policies to meet all of my needs. He answered all of my questions and he was always courteous. I also appreciate the scenarios he shared to clearly explain the different types of coverage I was purchasing. It was great to work with someone who centered protecting my investments.

Angel Dominguez did an amazing job and was so patient!! Angel was relatable and very helpful with all the questions I had about pricing and policies. 10/10 will stay with state farm because I love the service!

I have so many amazing things to say about Angel, one of the team members at this State Farm office. I have found that not every insurance agency works the same way nor have the same customer service. Angel has been able to help and guide me in my insurance needs and helped me understand my auto policy like no other. He takes the extra step to know and understand his customer present and future needs. He presented the option for a short term disability policy that would help me in case I can’t work for an extended amount of time as well! I would highly recommend giving him an opportunity to quote your insurance but most importantly just have a simple conversation for your needs!

Josue was the best person I could’ve asked for to help me with this process. He was extremely informative and knowledgeable about everything I needed and was willing to go the extra mile to make this process as smooth as possible. It was nice to have an agent who genuinely cared and was willing to do what it took to ensure I was good to go. I would recommend Josue to anyone looking for a State Farm agent in the DFW area.

Angel was very professional and answered every question with out hesitation! Definitely recommend.

Amazing experience José is the sweetest knowing that I will be taken care of is a great feeling

You not only get great service but attentive caring staff. I wanted to specifically mention Angel Dominguez, this young man puts his heart into his work. You will not be disappointed in this branch! God bless!

Had the privilege of talking on the phone with Angel Escobar about a quote with State Farm after looking everywhere else and getting no good customer service. Angel Escobar made it very easy he took the time to carefully explain all the offers and add-ons they provide and answered every question I had ! I am HIGHLY satisfied with my experience! And appreciate the amazing care and flat out perfect customer service I received !

Jesse and Angel both helped me out with life insurance and auto insurance. I’m glad they helped me out because they were very transparent with everything and you don’t find a lot of people like that now a days. Would definitely recommend them! I instantly switched form Allstate to StateFarm.

I had the opportunity to work with Josue on an insurance quote. It was a very positive experience. He thoroughly explained the quotes and was very open about the process. I would recommend him again. Great customer service!

Be sure to ask for Josue Mendoza - he was great to work and provides wonderful customer service. He was helpful, super friendly, quick to respond, and able to provide me with more coverage than my previous insurance company for less than I was paying.

As a new customer, I’m very pleased with the customer service and the rates are amazing. I’ve recommended State Farm to all my friends and family. My sister recently switched to State Farm and told me it was the best decision she ever made. Thanks to our agent Josue, we both was able to save a ton on our auto/ renter insurance.

Angel was very detailed in explaining the life and car insurances I was looking into acquiring, as well he was polite during the meeting I had with him.

Jesse is hands on and the type of agent that is very responsive. The entire staff is friendly and get answers to your questions asap. Thanks for the professionalism.

I cannot emphasize more on saying to visit or ask for JOSUE, he listen to my needs and situation. I was only planning on getting a quote on home owners insurance, but guess what? Josue won my business with his professionalism. I ended up getting coverage for my vehicles which I was not planning on . I recommend my Dad and gave him his number The very next day he communicated me he had also won my Dads business! (MY DAD IS REALLY PICKY) That really speaks high of his great ability to get you the best deal and listen to your needs! HIGHLY RECOMMEND JOSUE, HES THE MAN! Thank you, Josue!

Very personal service. I Was changing all insurance from another company to State Farm. Family run agency. Highly recommend.

Had a great experience with this office. I did business with Angel Escobar. I found him to be extremely helpful, knowledgeable and attentive to my insurance needs. I would highly recommend Angel in this office to help you out. If he doesn’t know the answer, he will tell you that, and find out the answer and get back to you in an extremely timely matter. I found him very professional. Thank you Angel !

Great service. Very attentive, knowledgeable, gave many options and was able to provide the best service.

I recently removed myself for my parents’ insurance and Josue (Jesse) really made the transition less scary and easy for me. I am very satisfied and their rates are great. I got my renter and car insurance though them now!

Over the past weeks Angel Escobar has been working extremely hard and diligently to get me the best value possible, not only was he able to beat my previous insurance price on 2 vehicles while at the same time increase liability limits and reducing deductibles but he was able to provide other policies such as renters insurance for coverage on my Marine Corps uniforms and a Personal liability umbrella policy to protect my financial assets. He constantly communicated with me and answer all my questions and concerns. Before signing anything he explained in detail every policy and ensured I understood everything in regards to what are covered perils and excluded ones as well. Angel is a true professional. I highly encourage everybody to give him an opportunity to review your policies, wether you’re and active shopper or don’t understand what you currently have. As a roofing contractor checking home policies on a constant basis, it is important to understand what you currently have and how your home is covered as well. Give him a call!

Before I spoke with Angel Escobar I was scared of insurances! Once I got a better understanding thanks to his knowledge, I was able to comprehend what better suited me. He responded to me in the most professional way and made sure no questions went unanswered, I could tell he really wanted to help me!

Love doing business with Angel quotes are very accurate !And cheap rates !Thansk Angel for making everything easier ‘

Jesse and his team are great they know what they’re doing and they’ve helped a lot with my policies and Josue really great guy helped me get the right insurance I needed and just a really great team!!! Definitely recommend !!!

Josue hooked me up with a great plan. This is my first time dealing with my own insurance after graduating college. Josue made the transition to my new plan very easy. He found me phenomenal deals and bundled my rental and auto insurance. Definitely the best prices around. He effectively got me MORE FOR LESS compared to other providers.Thank you State Farm

Angel was awesome, he helped me get full coverage for an affordable low price! Also signed me up for life insurance 👍🏼

This is an office who truly cares! Angel took the time to go through all of the pertinent information on my new policies with me. He answered a ton of questions, and if he didn’t know, he made sure to go find out and get back to me! I received the highest level of customer service from this office and would highly recommend them to other homeowners!

Josue was very helpful and informative, and answered all of the questions my sister and I had. Great customer service! Thank you.

Josue provided me with amazing customer service and answered all of my questions giving me the confidence to pick State Farm for my needs. He looked out for my best interests, helping me get the best deal available for me. Very sociable as well! Great conversation. Highly recommend visiting him for all your insurance needs!

Angel E. was great to work with. Very patient and thorough when describing policies. Definitely recommend choosing him as your insurance agent!

Dulce is the one that help me!! She is awesome!! She explained everything on detail. Every time I call her she was able to answer any question I had. She gave me the option that I have for me to pick the best that was on my budget thank you so much !!!! Highly recommend ❤️

Josue Mendoza was great to work with. He supplied me with the policy that was right for me and my family and was able to save me money and reduce my monthly insurance costs. Josue and his team value your business and go the extra mile to ensure you are not treated as just another client on the books; they strive to earn your business. I would highly recommend you give him a call for all of your insurance needs.

Jesse and Josue have been very helpful in the process of getting my new insurance policies set up. I moved from out of state and the team here made it a breeze. Josue made the transition super easy and Jesse helped me better understand my policies and other policies that I may want. They helped me save some money on my policies too. I would recommend this team to anyone looking for insurance coverage!

Stephanie Perez was able to get me into a named not owner’s policy, she was so helpful in answering all the questions I had and made sure I understood all the info I needed as well. Thank you Stephanie! This office just keeps knocking it out of the park every time I need help! Not surprised to see 102 5 Star reviews 👍🏻

Jesse is probably the most honest insurance agent I have ever dealt with! He takes his time to explain everything clearly, so you can make the best decision possible without a hint of pressure. His goal is to educate you in the fine print that most agents will never tell you. He is such a breathe of fresh air in how he runs his business! Unfortunately, the numbers didnt line up for me when combining Auto and Home, probably because I get such a great deal through my work. Hence, I could not give Jesse my business. However, it was a great experience, and I am now all the more wiser!

This team is great in customer service! Josue, Stephanie, and Dulce work together and the result is great service with prompt response to my needs.I got all my questions answered in no time and they tailored the best insurance package for my family.

I got my policy with Josue Mendoza, I can see these guys are passionate about giving the best rate to the customer explaining the coverage info in detail. Transparency, quality of work and they care about the customers that made me to write a review for them.They deserve it 👍🏻

Excellent customer service with the team; Angel, Josue& Stephanie. I want to thank you guys for great & Honest value. Angel who is a Marine went above & beyond to satisfy my insurance needs. Just like a Marine to a fellow veteran.

I had a great experience purchasing a home and auto insurance policy. The agent that assisted me was very knowledgeable and offered me a great deal. I definitely recommend using this agency.

Josue Mendoza was great. I thought State Farm was just insurance but they offer so many other services. He assisted me in applying for a personal loan to help repair my credit. He stayed in touch throughout the process and made sure they did everything possible to help. I appreciate the help and the knowledge I gained about their services. Next on my list is life insurance! Thank you Josue and staff.

Josue has been the best example of perfect customer service!He has picked up every phone call, and answered every text or email.He remembers small things I tell him In conversations and asks about them later, reminding me that I’m not just some random customer to him!It really means a lot how much he’s helped me. I moved from LA to TX and have been without my family to help me transfer my stuff over. He’s been awesome and can’t thank him enough!

Angel helped us out on our auto, home, & business insurance. He made sure he found us the best deals possible, even skipped out on his lunch break to help us further. Josue made sure our visit was as comfortable as possible offering water & coffee. Jesse took the time to introduce himself & ensure everything was running smoothly for us. Overall they provide a 5 star experience!

We had Auto insurance with another company and home renters insurance with our apartment complex. Spoke with Josue who was amazingly attentive and was able to bundle our insurance as well as saving us money in the long run! We really appreciate his assistance!

Jesse does not only show you what you need but also takes the time to figure out the best solution for your needs. I am thankful to have renters insurance here. I will be getting auto and life insurance very soon. Highly recommended!

Their customer service is fantastic! They took the time to answer all of my questions and explain everything, making me feel like a valued customer not just a claim number. Highly recommend!

Service was quick and easy. And way cheaper than my previous insurance provider ! I also was informed about their disability insurance which I would have never thought about ! Awesome guys up there .

Josue, Stephanie, and Angel did a great job with providing me with a great auto insurance plan as well as life insurance. The best part about the whole experience was they’re friendly, professional, and worked efficiently, Thank you!

Josue was very helpful, honest, friendly, FUNNY and professional! He was honest about what I was getting and asked all the right questions that I did not know I needed the answers too! 10/10~

Jesse was so helpful with combining my home & auto. I didnt feel rushed at all. He took his time & explained all of my overages. Outstanding customer service skills. Awesome job Jesse you are greatly appreciated! (:

Angel was tremendously helpful in securing me the best possible rates. He took the time to work with me and saved me hundreds of dollars. I will definitely be recommending them to my friends!

Great StateFarm team. Was able to get a free quote to match my old policy and they were able to get me a lower rate.

Jesse was extremely helpful in helping me get the insurance that was right for me. He was thorough and straight forward with me from the start and I appreciate everything he did for me. Thanks Jesse!!

This location is by far one of the best ! Customer service is beyond exceptional! I’ve been to several insurance companies looking for a quote. They have been rude and not willing to give me many options. When I first went to this location I was astonished by the friendliness and helpfulness of the agents! If you are looking for insurance , go to these guys! They will give you the best options available and work with you for the best price !

BEST CUSTOMER SERVICE!!!!!!!!!!!BEST CUSTOMER SERVICE!!!!!!!!!!!!(ONE MORE TIME) BEST CUSTOMER SERVICEI was taken care of and handled in a very professional manner, with all of my questions answered by Angel and of course , Jesse. I left with such a relief off of my shoulders with my new knowledge knowing I am with an insurance company who actually cares. I highly recommend this office to anyone who is looking for new insurance or if you are even thinking about switching, Jesse and his team are THE answer! They made sure I was comfortable with any decision I made and it wasnt taxing on my day whatsoever.

Got the information in detail, quote worked even better than online. A good conversation..!

Jesses understanding of, and ability to explain, the innumerable pitfalls one may face while navigating the hellish landscape that is shopping for insurance is sage-like, and should be regarded as shamanic wisdom.Stephanie is THE most genuine, and the perfect combination of thorough, thoughtful and expedient. Jesse is lucky to have her as a right hand.The quote offered was fair, second lowest by cents, but you cannot put a price on the level of service offered here.

I spoke to Josue over the phone for car insurance. He was very helpful and knowledgeable. I now have car insurance on top of life insurance with state farm.

Everyone has been very helpful, especially Josue Mendoza. They’re knowledgeable and patient; answering any questions I had. I felt very comfortable knowing I was getting the best service. They did an amazing job assisting me.

Great customer service, started out looking for auto insurance but I also was able to get quoted and refinanced lower on my auto loan! Very helpful every step of of the way and made sure I was understanding everything that was on my policy so that I was happy. Every one in the office was very friendly and helpful, highly recommended by myself.

Excellent customer service with with flexibility, understanding and encouragement on major life decisions. Highly recommend!

Jesse was very knowledgeable and patient. He took his time to explain each item and how I could save on my premiums. I left feeling more comfortable about the decision I had made not only today but for the future.

I would love to give a special thanks to Josue, Jesse and Dulce for always going above and beyond for my daughter and I. Josue thank you for always reaching out to me and showing your kindness! I definitely recommend this location!!!

My experience with buying insurance has always left me stressed and frustrated because some companies have made it clear to me that they cared about getting my business but they did not care about me as a person. I can tell you that Angel Escobar and Jesse Castenada we’re not only attentive to my needs but they also were thinking of my best interests. I worked primarily with Mr. Escobar, and despite my busy schedule, he was very patient, following up with me, and making sure I had no issues. He answered all my questions and walked me through all options so that I could make an informed decision. I highly recommend going to these gentlemen, especially if you want a peace of mind.

I never imagined State Farm would have such great pricing! Andy Villatoro was very patient and understanding with all my questions and concerns .He took his time explaining all details regarding our policy. I am more than happy to recommend the office of Jesse Castaneda to anyone looking for great service and fair quotes. They really do make you feel important and take good care of all your insurance needs.

It was very easy to review our auto insurance quote with Andy Villatoro and a seamless process to set it up. The rates were also very favorable compared to other large insurance companies. Most importantly, the office was very easy to get a hold of and Andy was great at responding to our questions as well as following up with us. Would highly recommend.

Very helpful. Courteous. Explained and made certain I understood my policies. And made the best offers/options and saved me money. Highly recommend.

Amazing State Farm office very helpful and welcoming, definitely feel at home when I visit. The crew always is their to help when I call with any questions they do their best to answer them. With all my auto claims they have been their 100% of the way

The service I recieved while setting up my account was amazing! Everyone in the office were helpful, friendly and extremely knowledgeable. They made sure I had the best policy for my needs and made sure to tailor it to stay within my budget. Theyve earned a lifelong client in myself and my family! Thanks for the great job everyone, you truly are a class act!

Very knowledgeable sales representative Angel Escobar was. He was able to help me save money and get better coverage. Highly recommended for anyone looking to save money and get the best out of it.

12/10 would recommend. Cool guy.

He is one of best insurance agent I spoke till now, also given me very good quote for auto and Renters insurance, which covered everything I needed.much appreciated, and hope to continue with state farm till my stay in Texas.

Jesse and Angel were very helpful in getting me and my family taken care of. They had amazing knowledge of their policies and made sure we had an answer to any question we had. I highly recommend at least talking with them before looking elsewhere.

Was blessed to receive help and get set up with our new insurance due to Jesse and Angels help. Theyre very knowledgeable and took their time to provide us with everything we needed. They were very patient and were able to answer any questions we had.

If you ever call to get a quote or simply have a question, ask for Andy Villatolo. He is very knowledgeable and goes into detail about your policy! He makes you feel very secure about the policy you are getting into. He is great at what he does and you can tell he is truly passionate about his job.

Big shoutout to Josue from State Farm.He’s very knowledgeable about all his plans and offering the best that is particular to you.I learned a lot from my experience with him and I highly recommend him! :)

Angel went above and beyond for me! He made sure that I was well taken care of and that I received the best deal! I would highly recommend to everyone!

Really appreciate how Jesse helped me out refinancing my car note and helped lower my monthly bill. He also took the time to explain everything thoroughly for me to understand. Very helpful and really appreciate his help with all of my State Farm products.

Jessy and Angel were really professional go above and beyond for their customers. They answered all my questions and explained everything in a way that is easy to understand. I recommend them to anyone that is new or unfamiliar with life insurance etc.

Excellent customer service! The agents I work with go above and beyond to answer any questions that I have! They make sure to educate their customers so they are able to make an informed decision about what coverage to get!

Jesse is amazing! He explained everything so well! He didn’t just sell the insurance but he explained it and made it easy to understand! Very professional, caring, personal and remarkable!

Helpful, Resourceful, and right on time. Really feels like apart of the family .

Excellent personalise customer service, friendly and have lot of patience. Seems he never tired answering questions. Excellent.

Wonderful experience. Jesse and Angel were very helpful. They have a passion to help others as much as possible. Plans were described in detail, my questions were answered, and they genuinely care about you.

Great service. Great advice. Overall satisfied and got all my questioned answered