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Verizon Authorized Retailer - TCC
5800 Millcreek Mall #9021K, Erie, PA 16565, United States
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Comments
Jo
Review №1

Scam. Don’t go here. They prey on people who do not know any better.I recently was in the market for a new phone. I did my research before I left my house that day. I looked at the monthly cost of the phone I wanted on the official Verizon website. I decided to visit this retailer to purchase this phone.To my surprise, the $25 per month payment advertised on the Verizon site was $31 at this location. I questioned the man as to why this was the case. He told me he had no idea and that offers change all the time (it had been 30 minutes!). Serious alarm bells started ringing. At this point he started becoming hostile after I became hesitant to buy the phone.I ended up going to the official Verizon store and purchased this phone for the advertised price of $25 per month. They told me that it was $31 at the other retailer because that $6 extra was “their cut”.Be a smart consumer. Save yourself hundreds of dollars. Don’t but from this dishonest and predatory retailer. Yikes.

St
Review №2

I walked into the mall with the intent of visiting Verizon in order to purchase a new phone for my husband an daughter. I ended up with 4 brand new phones for a fantastic deal....cheaper than what I would have paid for the 2 older phones I had planned on purchasing. They did their best to give me the best deal possible. They also helped me with an issue once I realized my daughters phone was cracked and wasnt going to be reimbursed in full.James and Deangelo provided me with top notch customer service and I will now only return to that Verizon location to handle any of my wireless needs!!! THANKS AGAIN!

Ma
Review №3

Thank you so much to Dominic and DeAngelo for making my stop at the kiosk nothing but good! They provided excellent customer service and really helped me upgrade my phone while getting the best deal. They were nothing but patient as the mall’s bad internet made the job more difficult for them. The mall needs to upgrade their internet (which is completely not their fault). All in all I’m really happy I stopped where I did and would definitely recommend either of them.

Pe
Review №4

Great service! Stopped by at the advice of my sister-in-law to see about changing our Verizon plan. Answered all our questions and all the staff were quite personable. Deangelo helped us out and would not hesitate to go back again for anything wireless.

Di
Review №5

Very helpful and understand when you need to slow down when you asked them to explain more!! Really appreciate DeAngelo Dixon ! And all he did for me today!!! God bless you!! Thanks so much for everything!!!!

Ze
Review №6

Deangelo was extremely helpful and kind and got us the absolute perfect plan for my fiance and I! He went above and beyond to make this a great experience and made sure we were happy! Thank you so much we love our service and devices! This man needs a raise!

Su
Review №7

I just want to say thank you for all the help I received from DeAngelo. He was very patient with me and took the time to explain everything in great detail. Thank you once again.

Jo
Review №8

They gave me a great deal on a tablet /phone combo. They got me out the door with $0 down. I highly recommend them!!

Ma
Review №9

The staff at Verizon are incredible! They are always so helpful and treat all of their guests with a smile! Especially James and Imani! I know that i will always go to them with anything I need in the future when it comes to my phone!

ke
Review №10

Very kind and patient with me and explained how to use my new phone..also let me keep my bags there as I ran off to get a drink as we were having some internet issues..thank you will come back to youagain for any needs over going to a corporate store!! Thank you to the two handsome kind men that helped me...X ..please sign next to this giant X..no I will sign through it! (Thought this last line would help you remember me!)

Li
Review №11

Wonderful, wonderful, wonderful customer service from a young lady working at the kiosk named Imani! Went in for one thing and left with some great deals for the whole family. Thank you Imani! will definitely be coming back to come see you before the HOLIDAYS!

Ke
Review №12

Deangelo was such a knowledgable salesman! Extremely helpful and transparent. Our intentions were to simply look at phone options today, but he was so passionate and enthusiastic that we were hooked on an option fresh out on the market. Loving our new Samsung A50s!

Wi
Review №13

Fast an great service would definitely recommend

Vi
Review №14

Great group of people. Always friendly, knowledgable, and helpful whether Im paying my bill or upgrading my phone.

Ch
Review №15

I had an excellent experience with James LeRoy.I upgraded my old phone to a google pixel.Mr LeRoy was attentive and had all the answers to my questions.Mr LeRoy offered me a great deal.Thanks Mr LeRoy and Verizon!😊

Di
Review №16

Love the service and really satisfy with DeAngelo. Thanks so much.

An
Review №17

They are great ! Keep up the great work. Thank you for the help

Je
Review №18

James is awesome. Helped me you with everything I needed and the questions I had!!

Ja
Review №19

James, Deangelo and Jesus, thank you for all you your help with my 2 iphones. You have incoming.....David

Je
Review №20

I love my phone and the service I receive thanks James Leroy at Verizon

Pa
Review №21

Thanks for all your help James Leroy.

Ro
Review №22

I love this store I will be paying my bills and do my upgrade at the store

ja
Review №23

I get in and out quickly without breaking the bank.

Je
Review №24

Its a shame that the owners screw their staff members out of their last comission/ hourly pay checks for resigning. The owners are only out for themselves, they dont care if their employees and their families are taken care of. This place is a joke, do yourself a favor and go to a corporate store. Shaddddddyyyyyyyyyy!

Sh
Review №25

Great service! Nice people!

Ka
Review №26

James Leroy was very helpful!

Mi
Review №27

James is very helpful, courteous and knowledgeable.

Ki
Review №28

The staff are very friendly and helpful, they have always gone above and beyond to answer any questions or resolve any problems that I have had.

re
Review №29

Great service friendly staff

kr
Review №30

Very nice

Information
9 Photos
30 Comments
4.5 Rating
  • Address:5800 Millcreek Mall #9021K, Erie, PA 16565, United States
  • Site:https://locations.tccrocks.com/pa/erie/5800-millcreek-mall--9021k.html?y_source=1_MzIzMjA5NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 814-860-7990
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:11am–6pm
  • Sunday:10am–9pm
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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