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Creative Touch Nails & Day Spa
23810 Old U.S. 20, Elkhart, IN 46516, United States
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Cr
Review №1

This place is an absolute disappoinment !!!The gentlemen who did my toe nails fell asleep & then disappeared for a little while the owner told me I should have kicked him in the head witch I thought was unprofessional that is her job to make sure her employees are doing their job needless to say I was there for four hours and iam not happy one abit about the quilty of the nails on day four one of my nails chipped and then day seven three more nails broke after spending four hours there they should have been perfect Kim does a horrible job and the gentlemen (dont know his name only guy that works there ) owner is very unprofessional !!

Ja
Review №2

I went in to get my nails done & one nail wasnt shaped how I wanted it to be but, it seemed like Kim wasnt understanding what I was asking her to do so I justlet it go. Maybe four or five days later my shellac start the chip on 3 nails. I went in and got my shellac redone & then a week later a nail that was freshly put on when I got my fill broke from the base. Like the while nail & acrylic came off in one piece as well as my shellac was chipping again but, on 2 nails. I work in an office job so I just type all day. I dont do much of anything as far as physical labor wise. They did charge a hefty price which I was okay with because, the owner kept stating that we take our time & we do nice nails here. So, I expected nothing but that. Ive had shellac ever since Ive been getting my nails done much. They never normally chip. They might look dull when its older but, never chips. they charged an extra $20 for shellac. Im not too happy paying $20 for shellac that was not done properly either time. I like the environment but, I just truthfully wanted my nails done correctly :/

Tr
Review №3

Carol was amazing! They whole experience was amazing. I didnt have an appointment so I was expecting to wait a long time, but I didnt. They got me in and did a fantastic job. Im definitely going back.

jo
Review №4

I love this place. Especially my nail stylist! Upbeat and trendy. Young staff with new new nail concepts.

Ha
Review №5

Overall terrible job. They were rude and didn’t even ask what shape I wanted. The dip was bumpy and uneven and way overpriced for the quality. Not only did they do a terrible job, but they made me pay through PayPal friends and family which meant I had to pick up the transaction fee plus what the nails cost. Very unprofessional, there are plenty of other nail places around this area that do a way better job and than this place!

Je
Review №6

Had a great time and enjoy the nails. Thanks you very much Sam 💅💅💅

Je
Review №7

I wont go anywhere else. Need an appointment thats how busy they are. But worth it.

Jo
Review №8

I love this place, everyone is awesome, laughing talking and just a relaxing place.

Sh
Review №9

I rarely do reviews but after going to a nail salon for several years that “processed” you in and out in record time and that slapped the polish on, never completely covering the nail, Creative Touch was a welcomed change. Liz did a wonderful job and never did I feel rushed! She worked me in as I was a walk-in and was very attentive. Her son did my leg massage as she finished another client and he did a wonderful job!! I highly recommend Creative Touch!

Ka
Review №10

The nails are nice but I felt ignored and not listened to. I wanted a design but she totally ignored my request.

Ka
Review №11

ABSOLUTELY TERRIBLE!! Will never ever go back! Nails were disgusting to look at and the lunatic said that she had another appointment so she had to rush in mine. Absolutely BS!

Ma
Review №12

This isnt your average nail spa. These ladies know how to take care of you and make you feel like you belong there and have always been there. You are part of the family! Fantastic service and they take the time for you to have the most beautiful nails or really any service! Cant recommend enough!

Ma
Review №13

Great group. Quality work. Highly recommend.

Sa
Review №14

Julie was awesome! Love her willingness to make sure I had a positive experience. She took her time to explain the types of nail services and helped me make a great decision with the powder dip nails. Love her positivity. Great atmosphere! Staff is very friendly and informative. Will definitely come back!

Na
Review №15

Ive been going to a lot of nail salons over the past 4 years of traveling for my job. This is absolutely in my top 5 go to places now! Great customer service, amazing quality, and they care for the work they do and make sure quality is perfect. Highly recommend. Thank you guys so much. Ill be back in two weeks or so.

Ke
Review №16

My daughter went in there and asked for square nails with a certain design she came out with point nails with the design she wanted, charged her $80.. and did not talk to her the whole time..

Ni
Review №17

I had a really good experience here. Julie is really awesome and she took her time and I did not feel rushed. She made the experience really chill. I definitely recommend this place, everyone is chill and they love what they do. It shows in the nails they do, its definitely artwork for your hands or feet.

Am
Review №18

I’ve been doing my nails 💅🏼 for a while now and never paid as much as here 70. For nails that are not even done correctly I had them for 3 days and took them of because I don’t like them

Am
Review №19

Ladies are great! Did a great job on pedicure but it took awhile. Was there for about 1 he and 45 minutes. Did deluxe pedicure so that is more than likely why but just plan for a good chunk of time and if u need them to hurry just tell them:)

Br
Review №20

Lala is my favorite!!! Cant comment in anybody elses work but she does PHENOMENAL work!!!

Ma
Review №21

Liz its the best love it, since many many years ago

Je
Review №22

Rip off. They scam people by making you pay through pay pal “friends and family” and charge YOU the transaction cost because they’re too cheap to pay it themselves. Their Work was rushed and sloppy. AND they’re charging people $15 for a face mask that retails for less than a dollar per mask, disgusting. The worst part is they don’t tell you the cost of the mask upfront, they only tell you when it’s time to pay. They place was messy and unorganized and they people were not that friendly. 10/10 would NOT recommend. There’s tons of places that are better and less disorganized than this ripoff.

vi
Review №23

Amazing!

Ke
Review №24

Reme always goes above and beyond to make sure I leave the salon happy. I appreciate all of the hard work she puts into my nails every single time. Communication is key with your nail artist and establishing that here was so easy.

Ri
Review №25

Today was my second time going. Today and sweet little girl named V. or Vanessa or Nessa. She told me that she was called all these names. Anyway she did my nails. She did a great job and was very nice. I will go back again!

Gr
Review №26

Great place to go!

Ja
Review №27

Lovely

pa
Review №28

Everyone in the shop were very friendly. Iam a careprovider and brought the person I care for with me to get her nails done also. They were great with her. My only complaint was while getting my pedicure done the attendant left me setting for some time and tended to others so took way longer. But overall nice job our nails and friendly staff.

Ra
Review №29

This place is awesome .Everyone was nice and very welcoming. I felt like I was at home.Much like a barbershop atmosphere where everyone Is family. I had a previous bad experience at LA Nails and was looking for a place that was up to date with the latest nail colors 10/10 the best nail shop I have ever been to. If I could I would give you guys 6 starsstars .

Jo
Review №30

Very clean. The staff friendly and nice. The interior design is beautiful. Maje sure you make an appointment because it does get booked and it can take a while for them to get to you. Down side is that you cant really make plans that day because it took them 1 hour to get to us after our appointment and 3 hours to do our nails..they are slow.

Ma
Review №31

I went to go get my acrylics filled with a friend we walked in and the first thing they did when we asked to get are acrylics filled is the whole salon laughed. They then insisted that we get the dip done instead of our request. We told them that we weren’t really looking into that. They decided to ask there one nail tech out of eight nail techs there that can do acrylics if she has time. She acted entitled and did not answer until they said her name a second time. She then responded with attitude/ almost yelling at us that she did not have time to fill are nails. We got there two hours before closing and somehow she didn’t have time. Never will I go back

Sa
Review №32

It was my first time ever going there and they did an amazing job with my nails for prom. Absolutely loved it there!!

Ca
Review №33

Came in as a walk-in for a pedicure; two girls werent doing anything, the one had an appointment 15 minutes later - no problem there, she wouldnt have had the time. The other girl tells me she has a headache, after I had just heard her tell the other girl she didnt want to do it because she was tired - I was standing right next to her when she said it. So she turned me away.I get tired doing my job too, so does everybody. But most of us still do it.

Ga
Review №34

Love Creative Touch Nail Salon. Staff is so friendly and Im always getting compliments on my nails. Best part is they last for 3-4 weeks without chips or peeling. Wonderful!!!!

Ca
Review №35

Hidden Gems in plain sight.

Na
Review №36

These ladys are amazing! Took me as a walk-in and now they have me for life! Everytime I get my nails done they are amazing!

Te
Review №37

Came here before and loved it. Today I went and didnt get asked how I wanted them shaped. They did not even cut them down to the size of the one that was broke. One nail is shaped oval and the rest of them square. Just did NOT enjoy my experience this time.

De
Review №38

Long time in chair

Pe
Review №39

They charged me for a manicure I never asked for and I still had to pay. My nails were so rushed and bumpy the girl was more focused on talking then actually working on my nails. The price was too expensive for something I could’ve literally done myself.

Ca
Review №40

Last few times I have been there I have been very pleased with Sam and very clean as well please with everything else there. Love the place that I have been ever since I moved up here. Im done south,

St
Review №41

Sonya did a great job!

ta
Review №42

I love my nails. Liz did a beautiful job. They look so awesome! ❤

Al
Review №43

Irae has a great talent and amazing personality! Cant wait to go back 😊

Al
Review №44

I got right in and Irae did a great job!Hoping these hold up to my job

Am
Review №45

First time getting my nails done here and I will be coming back! Lala did an excellent job!

Na
Review №46

Deep tissue massage work is wonderful... And they dial intensity up based on your tolerance.

Ca
Review №47

Very pleased with this nail salon. Vanessa is great!

Ca
Review №48

Completely awful experience. My sister in law and I went here to have our nails done and they rushed her nails and they looked like a complete mess. They didnt even start her appointment until 2 when it was at 1. They didnt realize my appointment was at 2. They tried to tell my sister in law that our appointments were not until 2:20, until we showed them the text confirmation confirming the 1 and 2 pm appointments. While they were starting mine my sister in law and I started talking about her nails at which point a technician who hadnt worked on either of our nails, stopped working on someone and started yelling at us that it was our fault that we came in on a busy day and we should have known better. She literally started screaming like a psychopath. Not sure if this woman was off her meds but she was definitely not mentally stable enough to work in a service industry. This is after they refused to do my sister in laws nail design bc it would take too long. Her nails ended up dipped with the gel bulging off her fingers. They were supposed to be oval and they came out asymmetrical... We had every right to not be happy about the way they looked and the time we had wasted there. We were talking amongst our selves and to be verbally acosted because of thier subpar performance. We literally had them stop working on my nails so we could leave. The manager, to her credit, did not have us pay for my sister in laws. Clearly she could see the shotty work as well. I would not recommend going there!!!!!

As
Review №49

Def busy so call ahead but these people are some of the best in the business.

Me
Review №50

All the ladies at this salon are top notch! Im super picky about my nails, and I have never had any complaints! They really pay attention to detail, and are masters of their craft!

An
Review №51

Came here because another place did a terrible job. They were amazing and so nice. Im definitely coming back and telling everyone about them!!

Br
Review №52

I had an all around great experience, staff is amazing. Beautiful nails, people, and great pricing.

Vi
Review №53

Will not go back . Stopped in to see what it was like and the receptionist was too busy chatting to bother with me for almost 10 minutes. It smells awful in there. I did not get any treatment so I cannot attest to whether they are good or not.

Jo
Review №54

Always the best.

we
Review №55

Love this nail salon...all the girls have great personalities and do NICE work.

Li
Review №56

Great atmosphere, and wonderful nail techs!! Love to see how they are expanding!

NM
Review №57

I really like this place. I just wish it was on my side of town.

Ti
Review №58

My nails fell off one week later and i had to go to my normal lady to fix them!

De
Review №59

Had a pedi manicure with gel. Great atmosphere and service.

Je
Review №60

I waited 45 minutes after my appointment to be seen.The work was rushed, she said she didnt have time to do what I wanted her to, even though I made an appointment. The nails are uneven and stick up unnaturally from my finger. Terrible experience. Poor quality.

mi
Review №61

I love this place everyone is wonderful

Ni
Review №62

Was the best service!!! Everyone was profesional and very friendly!!! Nails look amazing and will never go anywhere else!

Da
Review №63

Vanessa is the best! Clean and nice staff!

Am
Review №64

Great place to get your manicure and pedicures

Be
Review №65

I do not do my nails. I met a lady here to buy a tv.She on the other was getting her nails done.

Ma
Review №66

First time there 😍 Loved it!!

Ha
Review №67

Honestly will not go back. Took 3 hours to do my nails and the next day 3 have already fallen off !! Very mad. Not only that I spent $70 & it’s not worth it !!

Na
Review №68

The best nail shop

Di
Review №69

Reme, the nail tech is the best!

Ro
Review №70

Love this place

Di
Review №71

Bad job on nails

Be
Review №72

I was very happy

Am
Review №73

Clean. Staff was friendly.

we
Review №74

Nowhere better!!

Cl
Review №75

Very Friendly

Ra
Review №76

Julie is a nut;)

de
Review №77

💗💗💗💗

Li
Review №78

The attention is not good, they are super disrespectful since they speak of the customers in their language and laugh up front, they always expect to be tipped when they do not do their job well and if you do not they start talking and making fun. I went to get a nail that fell off within a week of putting it in and they charged me $ 10. When you want to make a different design, they never want to do it, they always want to do whatever they want. At first I was very happy with a worker named Carolina, but since she left they have been working and taking care of badly. I just go because it is very close to where I liveThe attention is not good, they are super disrespectful since they speak of the customers in their language and laugh up front, they always expect to be tipped when they do not do their job well and if you do not they start talking and making fun. I went to get a nail that fell off within a week of putting it in and they charged me $ 10. When you want to make a different design, they never want to do it, they always want to do whatever they want. I was very happy at first with a worker named Carolina, but since she left they have been working and taking care of it very badly. I just go because it is very close to where I live

Mo
Review №79

This place took away the desire to do my nails to show a girl a picture of the design and did not do it instead they made me according to a design of them that I really did not like and it took two and a half hours to talk a lot and work little and it does not make me hygienic that the employees eat there in front of the customers smells of food more than in spa of nails are not professionals and apart they speak of the clients in their language that I did not understand but between their looks you can perceive that they are not good comments 😝😝

Information
82 Photos
79 Comments
4.2 Rating
  • Address:23810 Old U.S. 20, Elkhart, IN 46516, United States
  • Site:https://www.facebook.com/Creativetouchnails1
  • Phone:+1 574-327-6098
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Planning
  • Appointments recommended:Yes
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