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Rebeccas Jolly Jumps
4512 Thira Way, Elk Grove, CA 95758, United States
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ca
Review №1

I prepaid for a bounce house for my daughter’s birthday party. The week of the event they confirmed drop off time. The day of the event they would not answer calls. I went to the address on the website, they would not answer the door. They called 45 minutes after the event started claiming the delivery people had been in an accident. This was an obvious lie, as I was driving to their business when they called me and there were no accidents on the road. They said they would try to find another jump house and call me back. They called back and said they could not provide a replacement. They obviously overbooked.Very unprofessional! Do not use this business!

Mi
Review №2

This business called me 2 days before my scheduled delivery of the water Slide to cancell my delivery. The reason that I was given was that theyre warehouses were booked. I would have been ok have i knownthey were totally booked while making the reservation a week prior. Now I had to scramble to find another slide. I hope they get their scheduling fixed.

Ke
Review №3

This was the most unprofessional business I have encountered. we ordered a bounce house for a birthday, called THEM, and were told $1000 total payment, but the website advertises $750. They NEVER mentioned any type of travel fee on the phone, that would be costing that much more money. They claimed it was on the website, which it is NOT. She had a horrible attitude, lied multiple times about her story, and was just slavery unprofessional. I would not recommend this business to anyone, please look at the reviews prior to considering such a place.

Fr
Review №4

We rented a water slide and couldnt be happier with the service and communication! Delivery and pick up were also as expected.

St
Review №5

Didnt show ruined easter

RO
Review №6

I would stay away from this business. There are so many negative reviews out there about people not receiving the things that they had rented, and our experience was the same. We had scheduled a rental for a gathering of friends for a birthday party that was supposed to arrive in the morning and be set up prior to the party beginning. Unfortunately the unit never came, sending everyone home without the centerpiece of our event. Please see all YELP reviews on this same occurrence as it appears this is a regular thing.

Ri
Review №7

Phones were answered when I called even on the weekend in the early morning. Equipment arrived on time and was clean. On a scale of 1 to 10 I give this company a 10 for overall service and professionalism.

Gr
Review №8

Run away from this place. The jump house was dirty with a bunch of tiny rubber pieces that scratched up the children. We couldnt use it after that. Also it didnt inflate all the way so we had a bounce house that didnt bounce. Then to top it off they only sent 1 employee to pickup the jump house which was over 400 lbs. So we had to help them roll it up, strap it down and take to the truck. Then it took over a week for someone to call back about my complaint and they wouldnt even give any kind of refund for all the inconvenience. Stay away from this place.

Ro
Review №9

Thank you Rebeccas Jolly Jumps for making our anniversary/community event a hit. We will continue to use your services as needed throughout the year and we will recommend your company when we can.

Mi
Review №10

This company showed up for my daughters birthday on time and jumpy house was clean. The last company I used delivered a jumpy that was really dirty and unsanitary. I will recommend this company to my friends and extended family. Thanks Rebeccas!!!

Ev
Review №11

Great selection

Information
100 Photos
11 Comments
4 Rating
  • Address:4512 Thira Way, Elk Grove, CA 95758, United States
  • Site:https://www.rebeccasjollyjumps.com/
  • Phone:+1 916-761-8226
Categories
  • Party equipment rental service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–5pm
From the business
  • Identifies as veteran-led:Yes
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