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Laguna Party & Rentals
9168 Franklin Blvd suite a, Elk Grove, CA 95758, United States
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Ch
Review №1

Super easy communication through email. Smooth pickup and drop-off process.

Jo
Review №2

Very easy to rent, helpful and accomodating staff, and returning was faster and easier than expected. I highly recommend using them for any event needs!

Ka
Review №3

Customer service is the worst very rude and unprofessional

Ar
Review №4

Sep. 27, 2019: Revised my review. Joe did come through with a written bid and delivered the furniture exactly at the right time. Furniture was nice and clean. After our event was over he came back the same night at 11:00 P. M. to pick it up and paid him at that time. I guess he is not good in written communications but he delivered and charged as he had stated the first time that I had talked to him.I found out that he was the best choice. /The owner of the store Joe Martinez proved to be unreliable. A week earlier I called him to rent 3 VIP chairs & a table. He was very polite and friendly and told me that he will charge me $35/chair and a delivery and pick up charge of $25. I was o. k. with his price. I asked him to send pictures of the chairs and a table which he did promptly. Then I requested a written quote and he promise it for afternoon. Next day he said hell send it tomorrow & so on and on. He kept making promises but never kept it. Finally only 2 days were left for our event and I was worried if he cant send me written bid then he may not show on our big day. Now he wasnt answering my calls & messages. So I called him anonymously & he answered right away but hung when I asked if he was going to do the job or not. He also blocked my number. I wish him well.

As
Review №5

The store was recently moved from one location to another. Yes! I would give them thumbs up for finally organizing their store. But the customer service sucks. They claim to be in business for 18 years (according to the owner) but helping out the customers is not on the priority list. For the past 10 years, Ive been shopping at their store and recommending their business to families/friends.I paid for the customized ribbons customized ahead as the policy requires at the store and the names were coming off the ribbons. My little sister picked up the ribbons and while putting on the party favors we discovered that names were coming off. I went back to the store to discuss and I requested if he could alter but he was going to charge $10 extra to change the color. Are you serious? I already paid $20 and now $10. Plus if you want within 1-6 days then need to up for expedite services.. Ah! I have to wait additional days just to wait for the ribbon and pay extra as well. At the end the ribbons would have cost more than the party favors.... HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! Im never recommending anyone to this store.

Ro
Review №6

Ed & his Father were fantastic. I rented 200 chairs & 28 tables for my daughters wedding & reception. They showed up on time to deliver the items. This was great since we only had help for a certain period of the day. They dropped the product off on Friday at 4pm & picked up the product on Sunday at 10am. I was only charged for 1 day rental. Since I lived out of town, I did not have to meet them for the pick up. I would definitely rent from them again, if I have anything going on in the Sacramento area. Thank you again for everything you did for me & my family.

Fl
Review №7

I believe the older gentlemen owns the place but his son or grandson not sure but hes just not friendly and rude the way he talks to you i get chairs and tables there and slot of times they arent all that clean. They do rent it of chairs and tables though. Its got to be hard to get all those clean. I do like going in there when the older guy is there. He is really nice guy

Re
Review №8

Ted and Ed are great to work with, when Im in need of rentals. Ive worked with them a few years now and they always deliver what I need.

Sa
Review №9

Ted who owns this store is so nice, they have about everything and anything you need, I find things there I cant find anywhere else. To the review about the clutter, they have moved to a new location across from where they were, and it is very clean, neat and organized.Not only that, their prices are reasonable compared to other entities I have inquired at and/or done business with. Anyone who had issues with the previous location needs to visit the new locale.I am doing a party within the next few months and renting my vases here, far beats the price elsewhere, including the florist. Also, belonging to an organization, many times these places will give you additional discounts.So anyone interested, do visit the new location , you will be pleasantly surprised.

Cl
Review №10

Theyre awesome! Allowed early rental pickup on Friday for a Saturday event, with Sunday dropoff. Only charged 1-day rental!!

Da
Review №11

Glad I came here to check out their tents for my event on the advice of my friend. I guess they just moved from across the street (by the optometrist near Walgreens). They had the size to accommodate the 50 or so guests I had come for an anniversary dinner. They delivered, set-up and decorated it which changed the feel completely. I also rented tables, chairs, tablecovers, and other misc party items. Their pricing is very competitive and cheaper than the previous quotes I received from other vendors in the area. They were really easy to work with.

Ka
Review №12

Every professional and efficient. A great place for rental of partying supplies.

Ro
Review №13

I have been able to find what I need for rent. They have an assortment for many functions.

Br
Review №14

Always great service, always have what I need!

Information
14 Photos
14 Comments
3.9 Rating
  • Address:9168 Franklin Blvd suite a, Elk Grove, CA 95758, United States
  • Site:http://www.lagunapartyandrentals.com/
  • Phone:+1 916-399-9026
Categories
  • Party equipment rental service
  • Party planner
  • Party store
  • Wedding service
  • Wedding store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–5:30pm
  • Saturday:10am–2pm
  • Sunday:9am–6pm
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