Service manager extremely friendly and knowledgeable. Came out to my truck, answered all my questions and provided additional beneficial info. Service guys who worked on my tire issue also friendly and informative. Now I have a tire shop to call if have any issues on the road. Can call them 24 x 7.

I was let down by a discount tire chain with a tire fix they told me they would do, had me running back and forth, took in the project, then failed to do the work, didnt tell me until I picked up my tires, and it put me in a bad spot. Long story short the guys at Pomps came through big time. I know not all peoples emergencies become a companys emergency when you call them, but they really bailed me out. I will use them for every tire need I have from here on out. Every person I talked to there was a great conversation. Thanks Pomps.

Great and quick service. Thank you

Fast service and professional staff 100% recommended

The actual work was fine and the tech was polite , but no one on staff is taking the mask mandate seriously. Most of the customers had at least something on or near their faces, but only one of the staff even pretended to care about it and that was after I walked in with a mask on. Half the time he had it just covering his beard.They might be good at what they do, but how you do a thing counts. When you have half your door covered in flyers saying that face coverings are required, but youre not actually following that safety requirement, what other safety standards are you deciding arent important?

This place is getting too expensive to visit for any tire issues. But, people are nice ! You make your call .

Always pleasant staff and they will explain everything to you so you know what is going on. Excellent and professional work always.

5 starts don’t quite describe how great my experience was. I found a screw in my tire on my way to work, came in without an appointment and was serviced right away. Incredible customer service and I’d recommend them to anyone. Definitely a life saver.

Received prompt courteous service & did a great job!!

Big tire store thanks guys.. fix my truck tire on the spot.. 5 star

Great customer service provided by Mark. Shawn did an amazing job on fixing my tire. They got me right in. Wait time was less than 15 minutes!! I am grateful these guys are in Elgin!

Karma has a funny way of making you answer for your actions wouldnt you know it Ive been in to Pomps tires now two times after writing the review I would rather run on a blown tire then go back to these people and in my return those two times Terry , Trevor and the mechanics in the back really made me see i was too quick to judge these good hearted hometown folk... a complete 180 from the first time I wrote a review about this place.... those boys over at Pomps Tire have my buisness for life thanks again terry and trevor !!!

Great people and service

No way there to expense.They do take advantage of the situation.No friendly it all.

So i previously left a 1 star review for my last visit to pomps tire because it was not a great experience...i am now changing it to a five star review because my very next visit, which was almst a week later ( i was not excited to go , but in fact a blown tire sent me right to them ) ...thank goodness they were there and thank you management for your quick response to my last review..... this visit was 100 percent better , they were fast, all the staff were very friendly and helpful.. this time pomps tire really changed my mind .. thanks again for getting me fixed up pomps!!! Five big stars!!

Did a lift on my suv and they aligned it very well for me. I have to admit i was worried because im paranoid about my vehicle, however these gentleman were fantastic. Picked it up after they were done and it drives straight as an arrow. Thanks guys!

Pomps saved my life not once but twice ! Ive pulled up with a flat tire on the rim and tbey got me in and out so fast! Very sweet good hearted people i would reccomend them to a million people i would give them 100 stars of i could! Thank you guys for 1)having great fadt service but 2) helping me out with things you didnt even have too you guys a truely a blessing and go the extra mile !

Started out with some problems and miscommunications. However, Terry, stepped up and took care of everything, great customer service.

Cheap tires cheaper then discount tire short wait and good brands for the price

Fast dependable

Fast service and know what theyre doing!

Always has my tires.

Nice place, honest and low cost..

Great tire care center

Average tire shop. Usually has a wide selection of truck tires.

Midage man (smoker) on front desk needs customers service training.

Great service and people!!!😁😁😁

Great Service!

Fast service

When you work with the best you get the best thank you Terry and Carl and the rest of the guys that work in the shop forgiven me a great price in a job well done Keep On Keepin On

We quickly changed tires, but said the cost was one, and then without warning added another third for additional services.