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Biggers Mitsubishi
1325 E Chicago St, Elgin, IL 60120, United States
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Review №1

We had a great experience working with Tyler and Jim last night. From start to finish the process was pressure free, pleasant and smooth. They could answer all our questions and were very knowledgeable and helpful. If you want the right car buying experience we recommend going here!

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Review №2

I just bought my brand new 2022 Mitsubishi Outlander and couldn’t be happier :) My sales guy Tyler was one of the best sales guy ever, very professional, he made sure he answered all my questions( a lot of questions believe me…), and not pushy at all. He gave me as much time as needed to make sure I’m buying the car that I really like. I traded in my 2018 Mitsubishi Outlander and everything went smoothly and without any problems, they gave me top price for my old vehicle and awesome price for the new one. Definitely recommend him and the dealer as well!

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Review №3

Me and my wife drove up to Chicago to look for a certain car just so happened they just posted a used Jetta that was the right price and the right miles just what we were looking for. Sha was the sales rep that took care of us. Couldnt have asked for a better person to work with. The whole process was seamless and very easy all the way down to the financing. They really put me in my wife at ease. And I would highly recommend this place to anyone looking to buy a new or used car very laid-back atmosphere with great music. And you can tell they treat everybody like family. If were ever in the area again looking for a car this will be our first stop.

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Review №4

Best dealership to go to. Highly recommend. After going to several other dealerships my father and I immediately felt at ease when we arrived. Jalin & Tyler took great care of us and ensured we received all the features we wanted and a fair deal. Will definitely be coming back for a second vehicle here in the future.

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Review №5

I just bought my wife a 2017 Outlander here and it was nothing but top notch service!! Tyler was one of the nicest and most professional salesmen I have ever dealt with! When I told him I was coming out (over an hour away) to look at the car he made sure that it will be there. Another person was looking at the car and he told them that I was coming out and that after I looked at it he would let them know status. He was nice, courteous, and had a great attitude. Not only was Tyler great, but the sales manager Jim was great to work with as well! There was no hassle with price, all fees were up front and straightforward. Everything was quick and painless, and it was the fastest time I ever bought a car! Biggers definitely has won my business! Thank you Tyler and Jim for a great car buying experience!

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Review №6

Biggers Mitsubishi has been by far the best dealership I have ever dealt with! Buying a car is naturally a stressful process as it is, but the staff here takes care of their people. I did not once feel pressured or pushed on buying a car. Tyler, my sales guy made it very aware that he wanted to make sure I was comfortable - in all aspects. From what car I was driving off with to the payments I was going to be making monthly. Putting your customers comfortability above everything else is top customer service, well done! Jim and Brian were also very attentive and worked very hard to make sure I was getting the best deal. Overall, the greatest people I have done business with. I cant thank these guys enough!

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Review №7

Easiest car buying experience ever! Tony the sales guys was easy to work with and did everything he could to get us what we needed. The finance guy Jim Casey was also a pleasure to work with. Would definitely recommend and will definitely but future cars from them.

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Review №8

Great Mitsubishi dealership. We worked with Tyler and he was very knowledgeable about all the features in my 2022 Outlander. Tyler was able to answer all of our questions. Didnt feel overwhelmed about making the right decision. If you are looking for a car I highly recommend working with Tyler.

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Review №9

I was so impressed with Tyler customer service. His smile brighten up the room, He made me feel more like a family then a customer.. His service was so excellent that we bought 3 cars.. Im so happy to be apart of the Mitsubishi family.. as we all came from cheevy.. thank you Tyler for your outstanding customer service and hard work in making sure we was happy. You definitely went above and beyond..

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Review №10

I leased my Mitsubishi Outlander from this dealership, I live far away about 1 hours drive from this dealership since only they have the model I wanted, I contacted them through website and they reached me almost instantly. they are very straight forward on the phone and answered my questions honestly. I eventually drove there and the sales Tyler Pergrem and Production specialist Jim Casey were both very kind and down to earth, no upselling, no pushing, no number game playing, no hassle, , the whole process was easy and relaxing. It was a really awesome experience, and that changed my view of car sales person!

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Review №11

We had a fantastic experience working with Tyler Pergrem. He was courteous, informative & not pushy. He walked us through the process, and helped with whatever questions we may have had. Heck, he even brought out a rag & cleaner to personally make sure the car was perfect! Highly recommend!

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Review №12

Sha was awesome!! He really understood what I was looking for, kept it in the budget and really paid attention to detail. After having a bad experience with another dealership near by, this was 20x better customer service. Highly recommend visiting and purchasing from Biggers Mitsubishi and going through Sha for your purchase!

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Review №13

Had a car accident on Monday and my car was deemed a total loss. I was given a settlement but it did not match what I owed on the vehicle. A big thanks to Jim Casey at Biggers Mitsubishi for taking great care of me. He gave me a great deal on a upgraded new vehicle, rolled what I owed into the new vehicle and my monthly payments barely increased. The price was right and the warranties are the best in the industry. Thank you all for such a great experience!

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Review №14

Tyler was great to do business with. Even with having to wait out a storm and having to take cover in the break room, the entire team at Bigger’s Mitsubishi in Elgin were extremely friendly. I have bought several cars from them and have always had a great experience.

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Review №15

They are so helpful. And work with you no matter what your credit is. I had a repossession and they got me a loan and the me the truck I fell in Love with. Thank all of you. Tyler my sales guy never pushed me to come in like other places did. He is great. And the finance people are wonderful!!!!!! Thanks again guys I will definitely recommend you guys. And if I want another car will be coming back

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Review №16

I purchased a 2021 Mitsubishi Outlander Sport Limited Edition from Sha at Biggers Mitsubishi. He is easygoing and facilitated the sale well! An all around nice guy!

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Review №17

Just bought my brand new 2022 Mitsubishi Outlander and couldn’t be happier :) My sales guy Tyler was one of the best sales guy ever, very professional. And very helpful and made it happen for us we drove off with the 2022 Outlander!! If you need a vehicle Tyler can make it happen really recommend!!

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Review №18

I really appreciated the amount of time our salesman, Joe, and the General Manager, Brian Hess, spent with me when I first went to the dealership to look at cars. I do not know too many other dealerships where the GM would spend multiple hours with a customer answer questions. For that, I am grateful!

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Review №19

We just bought our new 2022 Mitsubishi Outlander from Biggers Mitsubishi in Elgin and we are so happy. Our salesman Sha was amazing- very professional and knowledgeable. He was able to answer all our questions !!!Easiest car buying experience ever.If you are looking to buy car, go to Biggers Mitsubishi in Elgin and ask for Salesman Sha! Thank you, Sha!!

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Review №20

Quick friendly service by my sales person Tyler Pergrem and by the service department when I had questions about my new car.

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Review №21

Had a great buying experience at Mitsubishi in Elgin. Salesman SHA was the best at explaining everything and getting me the best NEW car for my budget. I love my outlander sport limited edition all wheel drive, a must for Illinois winters. He even got me in quickly for remote start installation next day and providing a loaner for the day. Prompt and personal service. Thank you SHA.

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Review №22

Got my new car working with Tyler. What a great guy. Very professional and knowledgeable about all the vehicles in stock, new and used. Answered any and all questions I had. Was pleased working with him to get my new car. Also the rest of the staff was GREAT!!Thank you Biggers Mitsubishi and Tyler!!

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Review №23

I love going to Biggers Mitsubishi in Elgin. I recently bought the new 2022 Outlander and the salesman, Tyler, was extremely knowledgeable and helpful throughout the buying process. I’ve bought two cars from this location and have no complaints. They are not pushy or try to upsell you. The service department is beyond great as well.

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Review №24

Tyler & Jim were so passive to work with during the entire process! Made car buying so easy.

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Review №25

My husband and I have been trying to find a used car for our daughter for a while. Given the used car market, we’ve had no luck. Went to a few dealers looking for ‘something’ and ended up at Biggers Mitsubishi. Sha greeted us and showed us the few cars we ‘thought’ we wanted. Through our conversation, he had us look at a 2018 Outlander and wow, we were sold! It’s not what we came for but thanks to Sha, it’s what we needed. We’ve never had Mitsubishi’s before but I think the next time we’re in the market for a car, we’ll be going to Biggers Mitsubishi to work with Sha!

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Review №26

Update: Keith (service manager for Elgin and Schaumburg) gave me a call and was happy to help correct this mistake. He is fixing the back hatch rust so the camera issue can hopefully be corrected. I appreciate that he stepped forward and was willing to take the hit on this. I will definitely be hanging onto this car well into the 200k marker now. Learning experience for me...always read the documents during the sale and never accept anything that is not in a legal document. Upgraded to 4 stars.Purchased a new off the showroom floor fully loaded 2015 Outlander Sport and even paid for the extended warranty full wrap around coverage Feb 2015. Six years later 145k miles and brought the car in for an ongoing intermittent camera issue. Car has some rust on the back hatch, the warranty I was told I purchased also included rust protection that was not caused by outside damage. Well they cant confidently replace the camera with the hatch is rusted...after digging through my paperwork, I found the pamphlet that finance guy wrote/circled that body and rust was covered. But looking through the actual coverage paperwork it is not included at all. Needless to say because of this blatant lie, I will not be purchasing another vehicle here or placing my order for a 80k custom diesel 2500 at the biggers next door either. I cant even fight it because the pamphlet is not a legal document.....do not buy your vehicles here. Poor sales practice. But get your vehicle serviced here. nothing but professional service workers and are straight forward with you when you ask questions. 5 star for service 1 star for sales/finance.

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Review №27

I called and made an appointment with Tyler on a 2022 Outlander SEL with the Touring package. He was a very nice sales guy, and knew what he was talking about. The price listen on their website, on cargurus, and other online outlets for their dealership listed at the MSRP of the vehicle. I liked it and was ready to buy. When I asked to see the numbers broken down they tried tacking on a $1,750 market adjustment cost because they were the only ones within a few hundred miles that had one. I dont care who you are you can sell a vehicle for whatever you want, but if I call, look online, and see the price listed at MSRP then after the entire process of driving from almost an hour away, look at the car, drive the car, and you tell me after you are trying to charge almost $2000 more. Then say oh yeah all we can do is knock $500 off our already false advertised markup. Will never do business with a dealership that is not straight forward and honest from the beginning. If you are selling for over MSRP... LIST IT ONLINE LIKE EVERYONE ELSE. I will never buy a vehicle from here, and Ive owned 34 cars in the past 6 years. Will gladly be going somewhere else and custom ordering a car FOR MSRP.

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Review №28

I would definitely shop here again! The prices are amazing!

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Review №29

Shaf is the guy to go to, great guy knows his stuff, easy to speak to and easy going. Dealer is great nice and clean inside and out.

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Review №30

WITH THE PAMDEMIC WE ARE ALL EXPERIENCING THEIR SHOULD BE MORE SHADED OUTDOOR AREAS TO WAIT THE CAR WASH SHOULD ALSO INCLUDE DRYING

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Review №31

These people know their business well...always smiling....

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Review №32

One of the best costumer service i have experienced.

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Review №33

I have used the Biggers Mitsubishi service department for all of the service of my two Mitsubishi cars. Michael has always been extremely friendly, professional and efficient every time I have brought my cars in. The entire team in the service department has always been friendly and wonderful in how their interactions and their work. I really like Biggers Mitsubishi and their entire staff.

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Review №34

I purchased my first Mitsubishi here at Biggers Mitsubishi and the experience was great! Joe Graves is awesome! He helped me get a good deal on a used Outlander SEL. Great customer service and such a good experience. Dont sleep on Biggers Mitsubishi in Elgin!

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Review №35

The finance guy Tim is unprofessional and hard to work with and he is a liar and sold me another car instead of the one I requested. He jacked the price up and Act as if Im crazy and dont know what Im talking about. He needs to be let go because he give yall company a bad rep

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Review №36

Very friendly staff, I would have rated everything a 10 except for two concerns. One of the first things I told the sales person was that adaptive cruise control was very important to me. I drove the car home to Indianapolis and discovered it does not have adaptive cruise cruise control. I was called a few days after purchase and was told I was charged incorrect sales tax and they needed more than $400 for their mistake. I was not prepared for this.

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Review №37

I love Mitsubishi vehicles! My first one was the 1995 Eclipse, than after that I bought a Montero Sport, and again after that another Montero that I put over 250,000+ miles on it, and now I have an Outlander. All from Biggers. The service team is excellent!

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Review №38

I definitely recommend Elgin Mitsubishi dealership to anyone for services, financial and courtesy.

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Review №39

The very first time I took my vehicle here to get off my screws for my tires. Got them taken care of, until I got home and couldn’t take them off. Called in and stated they didn’t do what was to be done.So they sent someone to my house, broke his tools & then never came back. Then I was told to bring it in & have it done & paid for my brakes to get done. They told me I needed to have leaking hoses replaced. I stated I would do it at a later date. Today I call to get the work up and to get it done as well as a remote start. Quoted me 400 for the remote start when Best Buy does it for 250 materials included. & I wanted to get the work done they told me I needed for the guy to tell me today it wasn’t needed just advised and there wasn’t a leak.Stars come from my brake Job at least.

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Review №40

I could not have asked for a better group of guys to do business with. Very professional, courteous and knowledgeable about their fleet. Jim Casey and Brian Hess worked together to make me a proud new owner a 2011 Mitsubishi Outlander Sport 4x4. There is a reason why they’ve called Jim “Salesman of the Year” for numerous years and I am glad that I got the chance to find out why. Brian gave me a very good deal on my trade-in and went above and beyond to make sure that I was happy. At the end of the day, that’s what doing good business is all about. Without hesitation, Biggers Mitsubishi is the way to go…

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Review №41

My father and I walked into Mitsubishi and Joe met with us promptly to talk about buying my car. Joe is very personable and knowledgeable about his cars and kept the atmosphere very low pressure, which is something I cant say for all car dealerships out there! He made the car buying experience easy to navigate and stress-free. Also, the two times I visited, Joe brought out masks for my father and I, which is a courtesy I very much appreciated. Furthermore, Biggers keeps their prices competitive.I love my car I bought from here and look forward to servicing it with you guys in the future! Thank you!

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Review №42

They always seem to go above and beyond there expectation. The always under promise and always over deliver. Thank You 💚💚💚

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Review №43

Mike went out of his way to come to my home and jump me so that I didnt have to have my car towed..My battery had to be replaced and it was only 2 1/2 yrs old. They ended up giving me a free battery.

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Review №44

The Biggers team were phenomenal in getting me scheduled in, addressing all items discussed, proving efficient and timely service to my vehicle. Im extremely satisfied with Biggers Mitsubishi service perfessionals and perhaps considering to buy a secondary vehicle for my new business. My Mitsubishi Outlander SE has been the most reliable, dependable and cost-effective vehicle Ive ever owned!

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Review №45

Great service 👏 👍 . Great accommodation was offered a car to use for 2 hr service . Great brake down of service and car repair.

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Review №46

Summer 2019 - writing this review now because I just wrote a different review of another dealership and this experience came to mind.I needed new tires. I chose Biggers for the first time because they offered a rebate that made the tires $40 less expensive than other places (NTB). They installed them and when I asked about the rebate they said a form would be mailed to me. Waited 4-6 weeks. No form. Called them. Got the run around that it was out of date and couldn’t be honored anymore.Word to the wise: if it sounds too good to be true, and they won’t give you paperwork or honor it at the time of service, then likely you’ll get swindled like I did. Won’t be going back, nor would recommend them to others.

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Review №47

The advisor was very courteous and knowledgeable. I will recommend Biggers to anyone that needs help with their car.. My next car could be purchased from you people.

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Review №48

Best service dept around. Only Mitsubishi dealer that I will take my Outlander Sport to. Staff is friendly and very attentive to detail. They do not hesitate to replace items under warranty where other dealers will not mention it. Drive an hour to bring my Outlander here. 5 stars

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Review №49

Have gotten 3 vehicles from this place. Staff has always been kind and helpful with me.

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Review №50

I was VERY disappointed in my experience at the Schaumburg dealership and if it wasnt for the AMAZING people at your Elgin dealership I would have never bought another car from Biggers. So Very Happy with Elgin and will Always Continue to Recommend Your Elgin dealership and Christian

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Review №51

After receiving endless voicemails and notices in the mail, I gave in and called the dealer to set up an appointment to replace the airbag. I was hesitant because I had heard stories of other owners having their dashboard cracked, scuffed and torn. I assured the dealer that they could take as much time as they needed with the car to prevent this from happening, and what they described as “simple repairs” took them a whole service day. When I came to pick up my car the manager of the service team had already gone home ( understandable as I picked my car up after service hours), so I simply looked over it, noted the flaws and took pictures, then took the car home. The following Monday I received a phonecall asking if I was satisfied with the work and listed my complaints which were addressed at a later time. The service manager stated that since the car had aftermarket gauges it was not the dealers problem that the dashboard was cracked in completely different areas, because it had previously been tampered with. Below are the pictures of the mishaps the dealer will not take responsibility for relative to the “after market components” that could potentially be in the way, when they are nowhere gauges located in the center console.

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Review №52

Courteous and friendly staff.No long waits and great service.Highly recommend.

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Review №53

You guys are doing great job in these challenging times.

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Review №54

Just purchased a 2014 Outlander Sport SE from Biggers Mitsubishi. Jim Casey was great and I would definitely purchase a car from him again. I did a lot of research and really wanted this model. Thank you Jim for making the transition to this car smooth.

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Review №55

If you are reading this, and thinking about buying a vehicle, just stop now and go see Jim Casey at Biggers Mitsubishi. He made my experience today as smooth and fast as could be!! He is so relaxed, no pressure, very personable, and very accommodating. I would highly, HIGHLY recommend him to anyone looking for a new or used vehicle. . . Thank you for taking such great care of me today Jim :)

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Review №56

I upgraded my 2018 Eclipse Cross to a 2020 Eclipse Cross Limited Edition and couldn’t be any happier !! Joe Graves and Brian Hess were great guys to deal with !!

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Review №57

First time using any in service- pleasant experience.

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Review №58

Needed work done on the cur great staff. Very friendly and very organized

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Review №59

Jim and Nate were great to work with. My husband and I came in already knowing the exact car we wanted and Jim and Nate made it happen in just under 2 hours. This was the easiest and fastest car buying experience weve ever had. If you are looking for honest, friendly, family oriented people that work hard to get you what you want at the best price. Check out Jim and Nate at Biggers Mitsubishi of Elgin you wont be disappointed.

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Review №60

Really liked the on line service record I viewed when I got home, after the service visit.

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Review №61

Was helped right away and kept informed thru the whole process.

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Review №62

The service department is great. So far prices are competitive. A fully synthetic oil change is about $50. I do not live close to Biggers. I chose to get my car looked at by Biggers. I bought my mirage from Biggers.

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Review №63

TOP NOTCH SERVICE ! THIS IS THE SECOND TIME IM BRINGING MY CAR TO THEM FOR A RECALL AND THEY ARE VERY VERY OCCOMADATING WITH SCHEDULE. UNLIKE TWO OTHER MITSUBISHI DEALERS ( ONE I BOUGHT MINE FROM AND THE OTHER CLOSER TO HOME) WHEN THERE IS A SAFTY RECALL IT SHOULD BE TAKEN CARE OF RIGHT AWAY ... NOT 30 TO 60 DAYS ( THE OTHER TWO DEALERS SCHEDULE) - THANK YOU JOSE IN SERVICE FOR GETTING ME TAKEN CARE OF !

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Review №64

Ive been Biggers client the last 4 years, and bringing my car for an oil change took me to get a new one after talking to Nicholas, although he told me hes been few months since he joined the Biggers team, he knew exactly the best benefits of the car I was looking for, got me a good deal and made me feel that I could trust Biggers again on getting a car for the family. The best of all, he took care of me in Spanish, which gave me more clarity and be sure on what I was going to do. Now Im happy driving a new Outlander!

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Review №65

As usual very professional in Service Dept. Top notch work by mechanics and Service Manager honesty and integrity have all my vehicle service needs performed here over last 3 years. Bigger s should be grateful for great staff they have in their service dept.5 star +GKordaElgin,Ill.

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Review №66

Jim at Biggers in Elgin IL was great to work work with! Highly recommend.

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Review №67

I got a new 2009 Lancer back in 2009. I have loved the car for 11 years. It maintained itself really well and barely had any issues. I took it for all servives at Mitsubishi along the way. The Service people there are great. Just a couple weeks ago I found out my car was needing some repairs that I could not afford. The Sevice people, especially Mike, helped me figure out what we could do and help me get my car fixed. I would recommend them to anyone looking for a new car that will last a long time and a service department that actually cares about you!

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Review №68

I called them because my husband could not find out what type of axel his vehicle had so I decided to call this one that was OPEN and the nice gentleman at service JOSE PEREZ ran my vin and answered all of my questions...he also let us know we had 4 safety recalls ..WE HAD NO IDEA .. THANKS FOR YOUR HELP JOSE WE APPRECIATE YA!

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Review №69

Great service great mechanics completed what I needed to my expectations and even finished of cleaning and vacuuming my car on top of all that thanks guys

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Review №70

Jim Casey great salesman. We are repeat customers of his. Worked with us getting us into a great used car. Definitely recommend Jim and Bigger Mitsubishi. Sister & brother in law, and two nieces bought cars from him.

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Review №71

Really nice experience, joe was super friendly and give me a good deal , I recommend the dealership 100%

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Review №72

Services were done on time and reasonably priced. Staff was very courteous.

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Review №73

We went in to look at a particular vehicle and was greeted by Jimmy Casey. He was very polite and helped me right away to look at a vehicle for a test drive. We went out and it was delightful to have Jim with us. He treated us courtesy and respect and gave us the best deal possible to take the vehicle home. The most simplest experience I had walking into the dealership. I would recommend anyone to visit and check out their inventory for very fair pricing or better.

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Review №74

I love their 5* customer service in SERVICEDidn’t wait as it long as I thought for maintenance checkThey were so on point they noticed I had a recall on my 2019 and took care of that too.You guys are sooooo awesomeElease

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Review №75

Great fast service

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Review №76

They made the whole experience very pleasant

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Review №77

6 years, Always Excellent service. No complaints.

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Review №78

No not at this time. Everyone is very nice and helpful.

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Review №79

Today was my first experience with Biggers Mitsubishi and I could NOT be happier!! My vehicle needed a few repairs, which other shops had told me would take a week to do and cost about $1,700. I found out there were recalls issued for the repairs I needed, and the amazing Biggers Service Team took care of everything at no cost, and had everything done within a few hours. I am seriously blown away at the level of service I received from every member of their team, and would HIGHLY recommend Biggers to anyone and everyone! A special Thank You to Mike and Jose for your courteous and exceptional service and attention!! You both define excellence!

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Review №80

I had an amazing experience here! Jim Casey was more than helpful in assisting me in getting my first car. The process was not only smooth, but felt like as if we had known each other for years! If youre debating stopping in, debate no further! Apart from having reliable and affordable vehicles, I think what really set me on the decision I made was how inviting and positive the environment was and is! Keep up the amazing work!

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Review №81

Jim Casey is great, he always takes the time to help and answer any questions. I have bought several cars there and always come back. No hassle and great deals. They treat you like family and go above and beyond to get the deal done and make sure your happy.

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Review №82

Giving one star due to the fact my uncle brought his car in for an oil change and then the mechanic gave him a list of things that needed to be done, one of those things were brakes and rotors. The next day my uncle asked me to take a look at his brakes, and turns out everything was fine and that he did not need brakes or rotors. Kinda sad that they tried to take advantage of an elderly person like that.

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Review №83

I stopped into Biggers for the first time last week to have my 2006 lancer serviced. While waiting I wanted to check out the newest models and was helped by Edwin who is amazing! He was very helpful and didnt seem pushy at all. I was so impressed by the service that I actually traded my car in and purchased a new 2016 lancer that day! The rest of the staff was very helpful as well. Overall I am very satisfied with my experience there and I will definitely be back.

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Review №84

Just shopping right now for my lady but so far nice staff very polite

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Review №85

Ive been coming here for years and this place has one of the best services and great sale staff. They are very clearly and simple when it comes down to explaining your needs. Definitely a place to purchase a car and get quality car services guaranteed.

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Review №86

O my gosh. Let me start of by saying what a great car buying experience. Their salesman Edwin knows his stuff and is great to work with. Answered any and every question with profession. I am so happy with the new car we bought. Hassle free............ They are the best. 😆

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Review №87

Like always very polite and curtious.

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Review №88

MY new car!Thanks so much to Anthony M. for helping my husband and I purchase MY new car! He was very professional, friendly and willing to go the extra mile to make sure his customers were taken care if the right way. Thank you again for all your help, time and energy spent to get this deal done. My family and I love it!-Alicia R.

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Review №89

I recently purchased a vehicle with the help of Anthony.I can not express how extremely satisfied i was with the whole process as a first time car buyer! He took his time to explain everything to me step by step without any hesitation. I highly recommend Anthony and the rest of the team for a great buying experience!

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Review №90

My family has bought several vehicles from Biggers Mitsubishi over the years. Everybody there is great.The staff takes the edge of of the new car buying experience and makes pleasurable and hassle free.They always make us feel like we are valued customers and do what ever it takes to make sure we are totally satisfied with the vehicles purchased. The Service Department is just as good helping us keep our vehicles in perfect running condition. We will continue to highly recommend Biggers Mitsubishi to all our friends, neighbors, and other family members.Special Thanks to Jim, Emal, and Jose.

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Review №91

Awesome place to go if you want to buy a new car. I went in there to trade in my old car for a new one and they were able to make it really easy. I love my new 2017 lancer. The costumer service there has been the best one Ive gotten. Max and Nate were awesome and made it really easy for me to get a new car. I totally recomendó coming here if you plan on buying a Mitsubishi.

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Review №92

It was the quickest car buying experience that my wife and I have ever had. Hassle free, worked with us and got us a better rate in regards to financing than our credit union did. Max was very helpful and explained all the details and operations of the vehicle, even thou he was rushed because we had an appointment that we needed to be to. All around great car salesman. It was a pleasure working with you.

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Review №93

This is the second Outlander we have bought from Biggers Mitsubishi. They are great to work with. Fair prices and very accommodating. I would reccomend going to them for a vehicle.

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Review №94

The entire process was extremely quick, and absolutely painless. My family and I stopped in to see Jim Casey. Jim was extraordinarily charismatic, informative, patient (with the kids) funny and thoughtful. When I say zero pressure that is exactly what I mean. ZERO PRESSURE. During the entire process Jim was always there to inform us on the status of the purchase process, all while giving us the space we needed to keep the kids settled. My family and I couldnt be any more excited with our 2017 Mitsubishi Outlander Sport. All thanks to Jim Casey and the fantastic job hes done making sure the entire process was as smooth as humanly possible. We will be back......

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Review №95

I purchased a new car for my 3 daughters to share and I must say my wife and I were very happy with the experience. Our salesman Josue was very pleasant and very helpful. The general manager Emal was also very nice and made us all feel very at home. The process which usually takes hours was very quick and hassle free. My daughters, my wife and myself are very happy with the car and look forward to many care free miles. Thanks to everyone at Biggers for making the car buying experience a pleasant one.

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Review №96

My car is having a priblem, sometimes cant get out of park, husband says its on the brake , I will reschedule for evaluation.

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Review №97

I’ll add better pictures in a few hours I can’t let anyone else lose because of Mitsubishi’s greed like I can clearly see there’s no paint on the interior of my vehicle and corporate tried to tell me it was because of the weather please save that excuse.

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Review №98

Jim Casey has sold me 2 cars. It was the best experience! He sold me a Mirage & I was hit in an accident & the air bags deployed...my son & I walked away without a mark, scratch, or cut....that was because of the safety of the car that I was sold. I bought the same car from Jim again & he is the only person I will buy cars from!

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Review №99

Been to other dealerships & I always come back to Biggers Mitsubishi. Thanks to Anthony for taking the time & being patient in helping find a car. Had a great experience.. not pushy like others.

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Review №100

It was my first time purchasing a car from a dealership. I got referred to this dealership by a couple of other people. I started off by sending my interest in a vehicle and i got an email right away! When i came in i was greeted instantly. I was talking to a sales guy by the name of Anthony! They had a car ready with less miles and better features than the one i had chosen initially. Took a Outlander Sport 05 out for a test drive and loved it! Came out and we talked numbers right away, they did the best they could to work with what i could pay monthly. The sales manager at the dealership was also a pleasure to work with, he re-explained all my warranties and paperwork. So pleased to say that for my first experience in financing a car, it went perfectly smooth. In just an hour i was able to ride out with my new car!

Information
38 Photos
100 Comments
4.6 Rating
  • Address:1325 E Chicago St, Elgin, IL 60120, United States
  • Site:https://www.biggersmitsubishi.com/
  • Phone:+1 888-742-5800
Categories
  • Auto repair shop
  • Auto body shop
  • Mitsubishi dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9:30am–8pm
  • Tuesday:9:30am–8pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–5pm
  • Friday:Closed
  • Saturday:9:30am–8pm
  • Sunday:9:30am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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