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Smart Lawn and Home - Artificial Synthetic Grass, Pergolas, Cement, Roofing - Roofing and Construction
6320 N Mesa St, El Paso, TX 79912, United States
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Ma
Review №1

Had my lawn done today and it came out beautifully. best job i could of asked for. highly recommend.

Sl
Review №2

I loved my grass. Amazing service! Would definitely recommend!!

RA
Review №3

They did a fantastic job, good service and very respectful workers. 👍🏻

Be
Review №4

We had this company put a 18x14 concrete pad in our backyard for basketball. The customer service, the price, the professionalism, and the quality of work were all exceptional! I highly recommend them! Their responsiveness was also exceptional and without delay.

Ma
Review №5

Excellent service on time and very responsible with the services.

Ma
Review №6

We just had our artificial turf installed today and we could not be happier! The Smart Lawn was very informative and professional during their estimate and had far better quality turf than the other local companies we met with. It was a no brainer to choose them. As for the installation, they took only two days and it looks phenomenal- they even used their tools to tidy up our front yard after it rained once they were finished. We highly recommended them!

Je
Review №7

They said they would be out to do my yard over a week ago. I have tried to call them, left messages, texted them & emailed them. They DO NOT respond to any communications. Terrible customer service, I would NOT recommend!

Sa
Review №8

Smart Lawn installed turf for us 3 years ago and did a beautiful job, so naturally we contacted them when we moved into a new home. I thought it was odd (not to mention unprofessional) that their website directs you to contact them via text vs phone. As a business owner of over 15 years, I can’t fathom asking potential customers to text me... but I went ahead and texted them to request a quote.I was pleasantly surprised to receive a quick response back stating they could send someone out for an estimate the next day. Aaron did show up the next day (8/14) and provided a quote. He said he may be able to do better, but he’d need to let us know the next day. He also stated that they would be able to schedule the work in 2 weeks. Here is the timeline of what happened next:8/15: No text from Aaron about pricing; I texted him to say we were ok with the initial quote and would like to be scheduled. Aaron responded that they would schedule us in ASAP.8/21: No further contact. I texted Aaron to ask if they were able to schedule us in. He responded that yes, they could start the installation at the end of the following week. He said he would call on Monday 8/26 to confirm the date.8/28: No call on Monday and no further contact. I texted Aaron to ask if we were still scheduled for the end of the week. He replied that he would call the following day to let me know where things stood.9/4: Nearly one week after they were supposed to start the work and after no phone calI, I texted Aaron to say we were going with another company.So, I wasted over 3 weeks on these yahoos and got an “ok thank you!” When I let them know they lost our business. Apparently, they are so busy that they don’t need a $9000 job.

Mi
Review №9

They have yet to contact or get back to me.

so
Review №10

On July 2016, smart lawn came out to quote us a price on how much they will be charging us to lay artificial grass down. they quoted us a little over $3000.00, so we decide to go with smart lawn because another company wanted to charge us $6500. 00. so we could not get in touch with them by the number that is posted on their website or on their sale slip, we had to text them, which I think it is (UNPROFESSIONAL). but anyway my husband talked to someone and they schedule to come out to install everything at the beginning of this month between Monday - Friday (UNPROFESSIONAL AGAIN). my husband text them about 2-3 times within the week to see if they were still coming out to do the job, NO ONE ever replied back (UNPROESSIONAL AGAIN). first of all smart lawn, you dont schedule appointments between Monday - Friday, if it takes a day or two to finish then schedule a day or 2 days out. this company needs to rethink on how they do customer services has a whole. yall really dont deserve one star.THANKS FOR NOTHING!!!!!

Pa
Review №11

Great service and great work!

Information
61 Photos
11 Comments
3.6 Rating
  • Address:6320 N Mesa St, El Paso, TX 79912, United States
  • Site:http://www.thesmartlawn.com/
  • Phone:+1 915-412-6020
Categories
  • Lawn care service
  • Landscape designer
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–4pm
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