Brought in my car that was making some weird noises intermittently got a free diagnostic and a full list of possible repairs that were very reasonable.Had a clean well maintained welcoming area. Could ask for anything better out of a locally owned repair shop.

I have trusted John and his team with my cars since 2017. I first encountered CARspec while looking for a shop to inspect a Toyota Prius I was interested in buying. I ended up purchasing that car based on the inspection and have entrusted its care to this shop. I have always appreciated how straightforward the team has been with me. If I ever have any questions, I know I can depend on the team to explain things in a way I will understand.I have driven the last 120,000 miles knowing that my cars are mechanically sound and road ready. Over the years, I have recommended CARspec to some of my family and friends and I would definitely recommend them to you!

Car Spec is an expert on Lexus and Toyota. John specifically has advised me on cars to buy. In addition, they have worked on my SC430, RX350, NX200t and more. Fair pricing and straight talk. Highly recommend.

Cannot speak more highly of CARspec. I will go out of my way to use them for service in the future. Honest, extremely knowledgable, very fair pricing. All around a top notch facility to bring a Toyota/Lexus that I would recommend everyone give an opportunity to earn your business.

I have an older 2004 Land Cruiser that needed a 90k service and a couple items to bring it up to mechanical readiness to go another 100k. John walked me through repairs, quotes, etc. and was professional throughout the process. His tech Robert tested the vehicle and was prompt and the vehicle was returned to me in fantastic shape. No mess inside, all work seems to be well done and was delivered below initial quote. I would strongly recommend his work and suggest you visit if you are a Yota/Lexus/Scion owner! Thanks, John.

Fair pricing, extremely knowledgeable and respectful staff. Highly recommend for any prius diagnostic work. Thanks!

CARspec is the most professional and honest Service center I have ever come across. I cannot say enough about the positive nature of every job they have performed on our 100 Series Land Cruiser (LX470). If you are looking for competency, attention to detail and fair pricing, youve come to the right place.

Beyond pleased with the owner John and his business! Squeezed us in to check on our older Prius today that had stopped running only minutes after pulling away from another auto shop for a routine oil change days ago. They do really know Toyota!

Theyve done a great job with my Toyota Prius so far. Really happy with all the experiences Ive had with them. Great customer service.

John was honest and great to deal with. He found the true issue with my AC and saved me the cost of a repair. Me and my 3 Toyotas are now confirmed clients of CarSpec. Thank you John I really appreciate it.

Ive been looking for an independent Toyota/Lexus specialist for a while, found these guys on a toyota fan forum and I will never go back to the dealer. So much better dealing directly with the technicians, so much more knowledgeable than the service writers at the dealership, obvious pride in their work and a clear desire to do whats right for the customer. Im so glad I found them and I will be back for sure. Oh, and significantly cheaper too (even though they even use genuine Toyota parts), but that is actually less important than the other reasons to go there for me.

CARspec has been my go-to now for a few years, Im so thankful that I was referred to John and his team! Theyve been professional, honest, and done nothing but good work on my car--a Matrix thats now going on 15 years old and still runs like new. John and his team have gone the extra mile, anything from new snow tires (with storage included) to a stop-by for a headlight replacement to getting us in quickly to fish a dead mouse out from a little home it had made under the hood just before a long holiday weekend. I cant recommend CARspec highly enough!

My Lexus GX460 developed an oil leak from the timing cover, I couldnt find a ton of information regarding this issue besides the fact that it was expensive and labor intensive. I came across a detailed explanation of the issue and work required, turns out John from CarSpec wrote the article. I immediately called to schedule an inspection appointment, he confirmed the issue and also gave recommendations on other preventative maintenance to do while it was easily accessible. The major work performed was fixing the timing cover leak and resealing the coolant valley plate. Fantastic experience at CarSpec and would definitely recommend to anyone.

CARspec is a great local business. My wife and I had our Prius serviced there and we will be back. CARspec is very well priced, gives you personal attention, and delivered very high quality. We highly recommend

John and his team are the most respectful, knowledgeable, and trustful mechanics in the area. They have been a true support team for someone new to Toyota and the Minneapolis area, helping answer any questions and ease any concerns I have had with my 4Runner. The customer service is unmatched and the comfort of knowing your car is in good hands is priceless. I highly, highly recommend CARspec!

Had my beloved Toyota Tundra worked on by the CARspec team. Everything turned out great and was efficient and done when promised. I am very happy I went here. They also do very well with the Covid situation at hand. They also use OEM parts from Toyota. These are the parts that will last and not fail like the possibility of auto parts store parts. I will definitely be returning!

Very happy taking my Toyota here.( Previously used the dealership and didnt feel they were honest.) Happy to have found Carspec. Feel John is very honest and knows is stuff.

These guys are the real deal! They really know what they are doing and what they are talking about with Toyota/Lexus cars. They truly are the most honest mechanics I have ever met. That is hard to find these days. I wish I knew about this place sooner. John and his mechanics looked at my Lexus LS and recommended not to do a big job when other dealers and auto shops encouraged it. Its nice to know when a service company is on your side and know the common working folks out there are doing all they can to save a penny. I really had good piece of mind after they looked at my vehicle and discussed it with me on my options. I really appreciate this companys honesty and their professional opinion. And when it is time to pay for the big jobs I am ready because I believe I can trust these guys and their professional recommendations and appreciate my hard earn money to get the job done right!

My husband was excited to find CARspec. He was looking for something closer to home and loved the great reviews! Weve had several estimates and repairs done over the past year at CARspec. We have two Sequoias and a Tundra- all very used- one that just hit the 400K mark. CARspec was unfazed dealing with the issues that come along with well-used vehicles- coming up with intelligent and inventive ways to keep the vehicles repaired and running safely without breaking the bank. We really like getting rid of the middle-man that most dealers use to communicate between the mechanic and the customer. At CARspec you speak directly with the mechanic working on your car- usually the owner, John. Prices are definitely lower than the dealer - Ive compared estimates on several repairs. Environment is clean and serene. And they offer a loaner. We have only positive things to say and are grateful to have a reliable shop nearby!

I didnt exactly know where to turn when my Highlander was acting up. The dealership didnt instill confidence so I called around and after reading the reviews figured, Ill give Carspec a shot. I definitely dont know a ton about cars but John/Jon (sp?) took the time to explain the dynamics of snow tires as well as why spark plugs are important. Cant recommend the shop enough.

I visitited CARspec 8/5/2020 after purchasing a 2008 Lexus RX350, to get a thorough evaluation of the cars condition. I could not have been more impressed by the experience. John found numerous issues, as expected for a 12 year old car with 199.000 miles, and he gave me detailed explanations of each and every issue, along with what it would take to fix them and what it would cost to have the repair done at CARspec. I was not pressured even the tiniest bit to have any of the work done there. CARspec uses only Toyota Genuine Parts, so John explained to me the trade-offs of spending more for quality parts and getting a longer life from them, versus saving money elsewhere, and left it completely up to me to decide whether its worth the investment for a car of this age and mileage. As I said, there was no pressure to have the work done at CARspec.That said, Im about to call CARspec for an appointment as I work my way through the issues that had been detailed. The CARspec prices look quite reasonable to me, and I feel a great deal of confidence that my car will be in great hands.

Great service, the owner is honest and straight to the point. Definitely going back for further service!Edit: Recently went back and had a post purchase inspection. Overall still a good experience!

John (the owner) has surprised me w/ his wealth of knowledge on an old 06 Lexus SUV I have. I travel an hour and a half to have his shop perform work on my suv. The drive is a pain in the you know what, but it provides me peace of mind since theyre true Lexus experts. Oh yea, one more thing. They dont repair what doesnt need fixing. Thats a big plus for me.

Nextdoor people had referred us to Carspec and John provided great service on our newly acquired, but used, Lexus. His initial work 2 years ago brought the car up to good standards and he made great suggestions to improve safety and performance. We recently had some major work done by a different mechanic because location was closer to our South Minneapolis home. That mechanic performed work that did not need to be done (notations taped to the cars components by Carspec showed the timing belt work had been done two years ago) When the engine light came on, we went right to John who found a number of flaws in the timing belt work, corrected them, and was amazingly fair in completing the work. I will now drive that extra 10-15 minutes to Carspec for all work on our car because I completely trust Johns ability, judgment, and fairness.

When i dropped off my lx they were actually excited to cure the dash light ecu issue so right away i felt it would be fixed properly. It was diagnosed and fixed on time for the price they quoted. Couldnt have been happier.

John and the team were wonderful. Its been almost a year since we had a wheel bearing replaced on our Rav4. I called and described the problem and my best guess at the needed repair. Some auto shops are pretty condescending to customers who think they know anything about cars. John was professional and respectful. He confirmed the issue, called with a bid to get authorization to repair, and had everything wrapped up very quickly that day. The cost was great, too, definitely worth me not attempting the repair myself. When I picked the car up, he suggested a few maintenance items that would need to be done soon but encouraged me that most of them were pretty easy DIY. I really appreciate that sort of honesty and partnership. Hes clearly more interested in long term customers than grifting someone for a quick repair. Ill definitely be back for any work in the future that I cant do myself.

Outstanding service! They really care about their customers and take the time to listen and appropriately assess the situation. Very friendly. Great customer service!

A diamond in the rough. Out of the hundreds if not thousands of repair shops in the metro area, CARspec is now my go to shop for both my Toyota Hylander Hybrid and my Lexus GX 470. I brought my GX in because I had issues with the suspension and parking break. John put my GX on the lift and inspected both issues and with some lube and tweaking, I was all set. Not only did I get honest work, but to my surprise, there was NO charge. No, his shop is not located in small town Mayberry, but instead in Eden Prairie, MN.PM

If you have a Lexus, Toyota or Scion with any type of issue, you have found your shop! This is a rare shop that provides the trifecta; specialized product expertise, honesty and a fair price. I recently bought a first year IS300 and had no idea that it was possessed by gremlins, or so it seemed. Prior to CARspec I had been to 3 shops and had 12 repair attempts all within 1500 miles of ownership. Multiple computers, mass air intake, seals, you name it, had been tried by the other shops. The car would just not stop misfiring and running terribly rough. I called CARspec, spoke to John and he was actually excited by this challenging mess of a car. I brought it in to this spotless shop and John took the proper time to diagnose the issue, then called to check if I was OK with the price and trying the suggested parts. I gave the green light and once completed, John called and said it was running great. The unbelievable part was the work was completed faster than promised and under the quoted repair price! Run, dont walk, drive if you can...to CARspec!

I love being talked to like a real person! Amazing customer service, great waiting area. John got right to the point on what was going on with my car and a good diagnosis is hard to come by. I will be returning in the future!

Amazing customer service. Believe the 5-star reviews! We will definitely come back to service all of our other Toyota/Lexus vehicles! John is very knowledgeable, honest, and prompt. Highly recommend CARspec!

Excellent shop. Friendly people. John is an expert in all respects with regards to Toyota Land Cruiser and the Lexus variants. Even answered some random questions about Lexus sedans.On my first visit, for oil change, rotation and inspection, John spent 20 minutes on the phone with me, going over all the details of the inspection, and giving his advice on whether to trade up or keep the vehicle. On my second visit, I got to back back in the shop and see what was fixed on my truck. And then spent about 15 minutes chatting with the team. You wont get that amount of time from anyone in the car business. Nice waiting area, and loaner vehicles available if needed.

I have nothing but great things to say about our experience with CARSpec. I’m impressed with how well they know my 2014 Sequoia and are extremely informative regarding services performed, upcoming service requirements including costs of those services, and items to “keep an eye on”. They are always prompt with scheduled appointments and perform services within the allotted time frame. I won’t take our car anywhere else!!!!

These guys are great!! The fact the owner works in the back on your car speaks volumes!Very professional and knowledgeable about my Land Cruiser and took all the time necessary to do a great job! Ill be back!

These guys have a sweet setup. Comfy, modern lounge. Quick, attentive service with Lexus expertise. They were able to solve a TPMS (tire pressure management system) problem on my vehicle after two other mechanics/shops couldnt crack the nut. Right on, CARspec!

I have been at this location a few times with my older Sienna van and have received great service. . I have been meaning to write a nice review about them for quite a while now. This shop is amazing. Floors you could eat off of. If you want to go to a place that you can trust and not be intimidated or crowded with long lines/waits, you have to check this place out. They are very ethical and professional.. The best part is they are extremely skilled in what they do. and 2nd to none for knowledge on Toyotas.I have not gotten that impression some times from the big service shops. you dont know what skill the service tech has when working on your car.Here you will NEVER have to worry. Also they will not intimidate you or pressure you to get something fixed, but will let you know what they find. I just bought another new Toyota and plan to visit them again soon. GO CHECK THEM OUT! You will not be dissapointed.

John is an expert in all respects with regards to the later series Toyota Land Cruiser platform and the Lexus variants. His attention to detail and technical expertise shows first in his conversation and questions about your vehicle, and grows even deeper through his work and care provided to your machine.A great experience. A fantastic shop. Fairly priced for superb work.

I am from Indiana and called to get info on Hybrid Inverters. John was so helpful and guided me in what I needed to get my car fixed. He did this knowing I was not a local customer. He was just a nice guy, willing to help a consumer. He demonstrated incredible integrity and professionalism! A true business owner providing excellent customer service.

Fantastic service! My wife and kids had a great experience while they waited for the repair. They were friendly, and made sure the kids were entertained.

Ive been taking my cars to CarSpec for a few years now. Heres why I like them: 1) came highly recommended, 2) their waiting area is clean and hospitable. I often stay and work while they complete the service, 3) charge less than dealer, 4) the owner, John, knows his stuff, is clear in his communication and estimates, and knows how to treat his customers well, 5) I like the fact that they use genuine Toyota parts. 6) they stand by their work.

Had some issues with my lexus gx470. Very helpful man that I spoke with. Wish I lived closer and he could be the guy for all my lexus problems!

I called John from Colorado about a specific issue with my Lexus RX350. I saw an article online that John had written about it. I have never spoke with someone more passionate and educated about my engine and its nuances. If you live anywhere near CARspec I suggest you visit them with any issue you may be having. Great job!!!

The folks at Carspec are exactly what you hope to find in a car repair place. Professional, knowledgeable, honest and good communicators. The only surprises were good ones. They were able to diagnose and fix problems that other mechanics had been unsuccessfully throwing parts at. Couldnt be happier with their service!

Just want to say I have never had a better experience than I have had with CARspec. Very honest. I recommend them to everyone.Their pricing is very fair. I looked at the service records that were kept by the previous owner of the vehicle I had serviced. I realized CARspec was giving me great service and parts for a very reasonable price.They allowed me to see what the repair looked like before and after. The parts that were replaced were laid out so I could see the full extent of the damage and why it needed to be replaced.The quote I was given up front was fair and what I paid when the work was completed.I was allowed to use a loaner car while they did repairs. I was not able to pick the vehicle up right away so they took care of it and stored it safely for me.I have an older vehicle and I have been to CARspec twice and both times were very positive.All the staff were very polite and I felt that they truly cared that I was treated well and had a positive experience.I never placed a bumper sticker on my vehicle, but I placed a CARspec one on the vehicle I had serviced. This is so when people ask me about it I can tell them about how it represents how happy I am to have found CARspec.

I brought my Sienna in this morning because the heat was not working. I have not encountered a friendlier staff anywhere. They fixed our van quickly and for a good price. I had to bring all five of my small children with me and we were made to feel at home and treated generously. The kids asked, as we were driving away, when we could come back! Thank you for knowing Toyota, but, also, thank you for putting customer service first! We will recommend you to our friends and family.

No reason to ever go to the dealer again. Reasonable, great attention to detail, and honest. I’m very picky and this place is 6 stars.

Cant get much better than this for an auto shop. Friendly and knowledgeable staff, nice shop and reasonable prices. I wasnt just handed a packet full of unnecessary repairs like the dealer, they actually showed me what they were talking about on the car itself. Their website is also loaded with interesting and useful information regarding Toyota/Lexus repair. Now if only they would open up a location on the other side of Minneapolis!

These guys are great at what they do...or so Ive heard...i just plow their parking lot.

Very knowledgeable staff. After feeling taken advantage of in other shosp, this place was a welcomed relief. They were willing to help us within our limitations to get the best fix possible.

Their viewing window showcasing the service garage illustrates the refreshing transparency CARspec brings to car service & repair. The staff are experienced, informative & passionate. CARspec adopted the comforting aspects of dealership service including world-class care & accountability. It appears the only mistranslation is in their rates, which are pleasingly modest despite competitive workmanship. After a few visits, CARspec has become one of my favorite features of owning Toyota vehicles.

Another great service experience at CarSpec today. Took my Lexus ES350 in for a brake inspection as I had noticed the brake pedal felt slightly softer when pressed. Was offered a fresh cup of coffee while the qualified staff did a thorough brake inspection and test drive. Turns out that all is well - I should be able to get another 15,000 miles or so out of my current brakes. No pressure to pay for something that wasnt needed. In fact, the brake inspection was free. Will definitely go back when I need future service for my Lexus vehicles. Thank you!

Super great people to deal with. Very knowledgeable on my vehicle and honest tips on what needs work and what can wait. I will absolutely be going back for maintenance Im too lazy to do myself.

It is hard to find a good and honest mechanic. Luckily I found mine in John.

I was impressed at the willingness and accuracy of John to help me over the phone with a car issue, specially since Im more than 200 miles away from him.

These guys are awesome. I live in Dallas, I called them because they popped up on Google to get some help with a hybrid. The owner was professional, courteous and very knowledgeable. Gave me direction knowing I was in a different state.Thank you for all your help I wish there were dealerships in this area that were half as nice as you guys.

Can honestly say Ill never bring a repair anywhere else. Transparent and wonderful service.

Really, an exceptional experience. Its great to find a shop that has competitive pricing and great service. CARspec is the textbook example of reverse positioning, and we, as customers, win! Auto repair shops are usually dirty, CARspec is clean and bright. Auto repair customer service is generally poor, CARspec service is truly five stars. Thank you very much, and I look forward to using you all again (when I need to, not like I want another bill).

One of the best auto service experiences Ive had. I initially took my 2006 Lexus IS350 to CARspec for some brake work. I had always used the Lexus dealership and admittedly was a bit spoiled, so I was hesitant to try a smaller shop. Im so glad I did! John, was the best! He quickly assessed my vehicle, took me out to the shop, showed me the situation, explained all my options and provided his recommendation. What a refreshing experience! Honest, friendly, inexpensive, loaner car, clean shop, and most importantly great work! Ive since been back two other times for misc. service. I highly recommend CARspec! Thank you John!

Great shop. Very professional service. Theyll actually take you back to show you what needs to be done. They will tell you honestly if there work needs to be done or if it can wait. Love these guys and recommend them to anyone who owns a Toyota or Lexus.

I had a great experience at CARspec when i brought in my Toyota last week. I had multiple issues and Dave was able to diagnose and repair my vehicle same day. He was able to explain what was going on in detail and their transparent fee structure is very concise. The knowledge and excellent customer service that comes with CARspec make it so easy for me to do business with them. Anyone who owns a Lexus or Toyota should not hesitate to try them out!

I just called CARspec auto repair from Scottsdale, Arizona. Just yesterday I learned that my Lexus RX350 has an oil leak in the rear mail seal and the timing cover. Needless to say this was upsetting news. After learning how extensive the repair is to fix the leak I was contemplating trading in my car for a new Camry. I decided to research the oil leaks online this morning and came across a great article on the CARspec website. I decided to call CARspec to see if one of their experts might have time to answer a few questions for me, as try to decided whether to keep or get rid of my Lexus. I spoke with the most wonderful and knowledgeable mechanic who took time to explain the pros and cons of getting the leaks fixed. After speaking with him Ive decided to keep my car and get the leaks fixed at the same time I get the 120K service on my vehicle. As we finished speaking I told this great mechanic that I wish CARspec had a repair shop in Scottsdale! Theyre fantastic and just speaking over the phone I would trust them in a second with all of my auto repairs. Thank you CARspec for your help and warm hospitality! ~Nancy K. in Scottsdale, AZ.

CARspec is a repair facility that truly specializes in the vehicle line they service. Modern vehicles have reached a point where only specialists, not generalists, are needed to accurately and cost-effectively repair vehicles right, the first time. While I am not local to Carspec, they have helped me out on numerous occasions by providing me with accurate technical advice from a professional to a professional. I highly recommend this establishment for the brands they service.

Great blog posts! I emailed them with some questions about a repair that my car needs which they had a blog post about and got a very quick detailed response! Much appreciate the information! Very helpful!!! THANKS!!!

John and Dave were very professional and great to work with! I would highly recommend CARspec to anyone with a Toyota or Lexus. They are honest and forthright, and do whats best for your vehicle and you. Please try them out, youll enjoy the experience!Thank you guys!

John thoroughly knows what hes doing and is very approachable. I would trust carspec with an old toyota v8 any day of the week.

Best repair experience ever. Honest, friendly, inexpensive, loaner car, clean shop, and most importantly great work! I am so happy to be free of car dealers!!! I have had a 2005 and a 2010 repaired at CARspec and only positive feelings.Thanks

Very clean and professional shop; excellent customer service and follow-through. Explanations and options were provided in a thoughtful, concise and personable way that instills confidence. They treat you like friends and family! Pretty much the best Ive seen in a quoting and advisory respect over my 20 years of dealing with needy cars.

I had a problem with my Land Cruiser that CARspec had discussed in a blog post. I called John out of the blue for advice because they are located in Minnesota and Im in NE Ohio. He took the time to discuss the parts needed, the procedure, a reasonable time estimate so I can now make the decision to do it myself or negotiate with my local mechanics. These guys seem to know way more than my local mechanics about my Toyota, I just wish I were closer to them. From my limited experience, I would recommend them, prices are very reasonable.

Friendly, knowledgeable, helpful staff. I came in for an oil change and they diagnosed a small leak that was fortunately still covered by my warranty for about 1000 more miles. In other words, they went above and beyond to save me some dough. Always appreciated. The shop is modern and clean, the waiting room is really nice. I will be going here with my Toyota from now on.

Ive been to a number of different Toyota specialty shops in the Twin Cities area. CarSpec is by far the best. John is very accommodating to DIYers and car enthusiasts. The shop is very clean and organized and only OEM parts are used. I wouldnt hesitate to recommend this shop to anyone.

Im a first-time hybrid owner, and had a great experience with CARspec. John sat down with me and walked through not only the maintenance schedule for my Prius, but also showed me how to use certain features. Great service. Nice clean shop.

Knowledgeable, fair and friendly! The owner, John, and his staff are all very friendly and more importantly, knowledgeable. As a new customer, I was very impressed with the level of service and detail of information I received. I fully plan on switching all of our Lexus care to CarSpec. The space is well appointed which is always a bonus when waiting for a repair!

The best shop Ive been to in Minnesota. John takes the time to thoroughly explain any issues and answer all questions. The shop is spotless and the work top notch. Highly recommended.

SO helpful over the phone. Great resource/info, thank you!

You cant go wrong with CarSpec. Very professional team, receptionist is really nice. Technicians are friendly and knowledgeable, and what I like the most is them sharing that knowledge.Its highly recommended to schedule an appointment before going there

I wish I lived closer so I can take my car to your shop. I had been in the car business for a dozen years in sales, service and corporate finance. Ive met all types and can tell when someone is being truthful or making it up as they go along. This shop, even knowing that Im across the country treated me like I was a long term paying customer while answering questions to help diagnose a Toyota hybrid issue. I even offered to pay them for their time on the phone with me and they refused. Nobody likes to have to have their car repaired but when you are dealing with a shop that is honest, knowlegable and fair it makes it that much more palatable. The whole industry would have a different reputation if all shops were like yours. I gave you 5 stars but youd get more if I could. Keep up the great work. If anyone is within driving distance of this shop consider yourself lucky and make it your go to shop. Trust me they are far and few between. Jon (posting from wifes gmail account).

Super impressed, knowledgeable experts, fair prices, fantastic atmosphere. Not your typical shop. Very deserving of their perfect score.

I live far away (Indiana), but found CARspec searching for a cure for my recently acquired 2002 Toyota Avalons problems. Runs great & gets good gas mileage, but massive oil consumption, fouled plugs, compression anomalies, & sludge. John Cleveland understood exactly what was wrong & explained both it & my options clearly. Hes a priceless gem!

Owner went out of his way to talk to me on his own time and explain a service/repair situation knowing full well I wasnt going to be able to get the work done at his shop. This is more than my local dealership service people were willing to do! No wander these guys have a 5-star rating. Integrity+++ Thanks!

Fair pricing, friendly staff and quality work. I have been bringing my Lexus here for a year and wouldnt think of taking it anywhere else! So nice to work with people you can trust.

Great service!!! Everything was explained to me before any service was done. I was able to actually see the leak that was causing my air conditioning to go out. John ran through all my options and I never felt pressured. Keep up the amazing work!!

I rarely get excited to tell people about car services, but this place is honestly pretty amazing. Ive never had another mechanic (with the owner, no less!) take me back into the garage to point out what they were working on and how it fits together. On top of all that, they even recommended me alternatives when competitors had better prices.Im so glad to have a car place that wants to do a better job instead of getting an upsell!

A great experience! For years I went to my very corporate Toyota dealership to get my Prius fixed, but I found they often overcharged me. It feels great to support an independent business who goes above and beyond for their customers. The service was fast, very reasonably priced, and gave off a very comfortable vibe. On my way out, they also gave me some Basil that they are growing in front of the their building! Awesome experience, and I encourage anybody with a Hybrid vehicle to go there.

The very best experience I have ever had with a mechanic! No kidding.I took my Lexus LS430 to another shop to get the timing belt changed, and when they completed the job, the car wouldnt start. Uh oh.Well, those guys were stumped. They did hours and hours of work to diagnose, and each suggestion got more costly and less likely to resolve my problem.Then I had my car towed to CARspec, the miracle workers. Because John and David are longtime Toyota/Lexus/Scion specialists, they recognized the problem within an hour and had my car up and running. They took the time to ensure that all the important details of the timing belt job (done by somebody else!) were done right and complete, and took the time to explain everything they had done.And the bill was minuscule for all the work they did. Way too low, not that I complained! David was more than generous with his time, and made me feel totally confident.CARspec has earned my business, for everything on my car. No more oil change shops. No more calling around. They will be the only mechanics to touch my car if I can help it. They know what they are doing, and charge a price that is, frankly, lower than I would pay.

Reasonably priced and QUICK service. I am impressed with their honesty and attention to the customer. I wont go anywhere else.

I had my regular maintenance on my Lexus completed for almost half the price as the dealer. The shop is clean and bright and I was done in less than 30 minutes. I had a chance to speak with the owner for quite a while. Extremely nice, knowledgable guy with lots of great ideas. Ill be back for my next service!

If you hate hassle, theres really only one car manufacturer you should consider (Toyota and Lexus/Scion). And if you love it when your car is working right, theres really only one shop in town to consider - the Toyota/Lexus/Scion specialists at CARspec.The guys at CARspec are awesome! They really know the machines and how to keep them running right. Much better attention to detail than any dealer that Ive ever visited (even better than our local lexus dealers), next time I need something done to my car or my moms car, Ill be ringing them up.

They are awesome the owner is very knowledgable and personable. They keep you update to date with progress, issues, pick up time for your vehicle. They have loaner cars if your vehicle is being served. They are well organized and have a customer promise guarantee of the things they promise/are committed to doing basically a code of ethics which I personally love. They make honest recommendations and keep all old parts so they they can explain everything they did and show you the condition of the parts they removed. Shop very clean. Thanks!

I want to thank John for his honestly, professionalism and empathy with the repair on my Lexus. Out of the blue I found out a about a serious oil leak when I had my car in to get new front brakes at the dealership. The repair estimate was expensive. John knew exactly what needed to be done and was proactive with other replacement parts when he had my engine apart. . John saved me a lot of money. Again, thanks for your good work and I have already recommended you to my friend with a Toyota. I have found my new mechanic.

I have known John, the owner of CARspec, over a year or more. The several times I have met him I enjoy his enthusiasm about our business. He is a member of AASP of MN and is always interested in all the latest technology and basically what is going on in the industry. I consider him a very good friend but also a huge credit to our automotive industry, which is ever changing. Thank you John!

Family members have visited Carspec in Eden Prairie and rave about it. Great customer service!!

I recently had my vehicle serviced at CARspec. The staff was very friendly and knowledgeable. The design of the shop itself was very refreshing and unique. I was very pleased with the service and would definitely recommend it to everyone and I will be going back for any future services I need done.

I just recently started going to CARSPEC. John and David do a terrific job. From the first moment of walking in the door I was greeted by name. This was the first time I brought my GS350 in, and David performed the 95k maintenance and did a very thorough inspection. After completing the inspection he sat down to discuss the details of what he found. The wealth of mechanical knowledge about Toyota/Lexus products from John and David is incredible. They also are very honest and provide very fair pricing on services. Every detail of the experience was great; good coffee, fast WI-FI, and a very clean waiting and service area. I plan to get all my Lexus service done here.

Competitive price, knowledgeable and friendly.Having a loaner vehicle is extremely helpful as well.

John and David were great to deal with. Went in to get my timing belt and spark plugs done (a substantial job). Turns out I did them a few years ago. They alerted me when they saw the sticker. They could have easily changed it without me knowing and made money off it but called me and consulted me. They do great work in a short time. I will be back there for sure.

The most honest and best customer service of any repair shop I have been to. I would not take my Toyota or Lexus anywhere else.

Worked with John to help with Lexus vehicle investigation. John was fantastic at describing maintenance requirements as well as KDSS system -- which was difficult to find including after going directly to Lexus dealer. After searching for this information for days, it was great to finally find someone not only knowledgeable but with firsthand experience. Ive worked with some fantastic service centers and also run into some poor ones -- John at CARspec is the most thorough and helpful from a preventative maintenance and planning standpoint Ive ever worked with.

Great service, very knowledgeable, and at a great price.

Had my Lexus Rx350 that needed a water pump replacement along with a check on a steering rack that might have been critical. After meeting with John,one of the owners, he walked me through the nuances of determining what can wait and what cant along with giving me a ride home to boot, before the repairs started. The repairs were done promptly within the expected timeline and at a very reasonable cost. They are very knowledgeable, courteous and even kind enough to show me the failed parts that were removed from my vehicle,(definitely could see how critical the replacements were needed), if you need any Lexus or Toyota repairs done, you have give them a try.

I took my vehicle to CARspec about a month ago, and I was very impressed. John, the owner, was very friendly and knowledgable. He was able to diagnose and repair the problem quickly and efficiently. It was very clear to me that they care about the customer’s experience. Even the little things, like designing the shop so that you could sit in the waiting area and watch through a window as the mechanic worked on your vehicle, showed me that CARspec wants to be open and honest about the work they do. I will definitely be a return customer!