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EP Auto, Tire & Glass
12479 Plaza Dr, Eden Prairie, MN 55344, United States
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Se
Review №1

Very efficient, great customer care. They were very clear at explaining what the problem was and walking me through step by step what they did to fix the problem. Definitely the best car repair service I have ever had actually. The manager Jacque is very personable, and efficient.

Da
Review №2

Got an alignment and some exhaust work done there. Brody was the sales rep, and he explained everything pretty well. He told me that the tech who worked on my car was mike. The services they did were done very well.

mi
Review №3

They have techs I trust my vehicles with.

Jo
Review №4

Brody was a true professional and wildly helpful. Even though I didn’t end up using their service he has gained a long term customer in me for any and all maintenance I may need in the future. Brody and the staff made a woeful broken down car experience a little less woeful. See you in a couple months for my oil change!

Ki
Review №5

I came to this shop in belief I needed brakes and I pads. I was fearful to drive my vehicle because of the terrifying sounds coming from my front drivers side tire. I was referred to this shop by my son. The auto mechanic assessed the vehicle to discover the bolts were so loose he could remove them by hand. Just prior to what could have been a critical incident, I punchered that same tire and immediately had it repaired by a well-known dealer. Im not sure what went wrong when that work was done and my bill paid but Im glad my son directed me to this business. As a female they heard my concerns and professionally assessed and repaired my vehicle without inflating my bill. I am safely backon the road only needing two new front tires. The loose bolts issue was the culprit of the terrifying sounds I heard. My brakes and pads were nearly new. Im thankful for this auto shop that was both honest and professional. I highly recommend them.

Ma
Review №6

I had my oil changed and my tires rotated. There was a comfortable place for me to wait and in less than 45 minutes my car was ready and waiting for me. They were fast, efficient, and friendly. It was a great experience and I would bring my car to them again.

Mi
Review №7

Great local company with fantastic service and very competitive prices.

To
Review №8

I spoke with Bill on the phone about getting brakes and brake fluid done on my Mercedes ML350. He gave me an excellent quote to get the job done! The mechanic, Steve, did an excellent job taking care of my vehicles needs. Steve also noticed some other maintenance that the Mercedes dealership has repeatedly failed to mention/discover. Bill quoted me on the new maintenance needs with another excellent quote! Overall I would highly recommend EP Auto! Excellent customer service, clean facility, knowledgeable/professional staff and fair pricing.

He
Review №9

Very professional and got my car done in a day- Mike Chapman communicated very well the process on what needed to be done to my car.

Lu
Review №10

Update: Apparently my tire isnt losing pressure after being sealed here, I was mistaken on which tire was losing air so they ended up finding a nail in my other passenger side tire. They have been helpful and informative throughout the process after calling me and having me bring it back in. Very professional and courteous.Had my windshield replaced as well as an oil change and I had a tire leak. They said they couldnt find the leak in my tire even though I told them I lost 26 psi in 5 days of driving. I said they could replace it if need be. 2 days after leaving my tire pressure light comes back on again and my tire is losing air still. Also my sunroof which worked perfectly well before coming here is now on the fritz, not sure if thats related or not but Im not happy about the tire either way.

W
Review №11

If you are looking for honest, competent service, don’t go here.

Ja
Review №12

The repairs were completed as expected and within the times specified. I’m completely satisfied with the repairs and service

Be
Review №13

Great experience. Friendly and knowledgeable staff. Comfortable seating area waiting for oil change

Bl
Review №14

Came in with a self tapping screw sticking out of my front passenger tire. The boys had it patched and I was on my way in less than 30 minutes. Great job guys!

Ri
Review №15

Went in for brakes, they found a broken part rear brake. Put new part in all is good. Costs were reasonable.

St
Review №16

Customer service is great. Very helpful and informative. Went in for a routine oil change, and the project was done pretty quickly. Pricing is affordable.

La
Review №17

Had all 4 tires mounted and balanced on my Maserati for $120. You cannot beat that price anywhere in Minnesota. Fast, efficient and friendly service. Highly recommend.

Jo
Review №18

I have been coming here for years. I trust their advice and find their pricing very reasonable. As a result, I have referred a number of people to have their vehicles serviced here as well.

Re
Review №19

Glad to see I am not the only one who thinks they are amazing! My husband and I have been going here for many years, and even before that under a different name/ownership known as Twin City Tire (since I was a teenager with my first car). They are the most honest shop around, they tell you like it is, they tell you what needs to be done and what doesnt need to be done. We have taken our now 15 year old pickup truck in there I think for about the 5th time where we thought it was dead and it was time for a new truck and we were discussing our limit on what we would spend to fix. But nope, every time, it is just a minor repair, only a few hundred dollars, and when we say we just want to get it to another year or two they honestly advise on what we should fix and what we can wait on. I cant recommend them enough, they have honesty and integrity, and they can fix pretty much anything, way beyond tire and glass, I highly recommend!

Er
Review №20

I had a pre-purchase inspection done on a used vehicle here. Bill & team were very thorough and honest, enabling me to make an informed decision on the vehicle.

Ke
Review №21

Great service!

Ti
Review №22

I always go and get my oil changed and Bill and his co-workers always get me in on my schedule. They are very friendly and have coffee and snack while I wait. Very efficient and know me as one of their regulars for several years now. They always honor their coupons and send me on my way in a timely fashion. The price is always reasonable.

An
Review №23

Friendly employees! Very helpful, honest, and reasonably priced!

St
Review №24

Great service and friendly staff. I was able to get an appointment when I needed one. Would definitely go here again.

Ki
Review №25

Excellent service every time and I always recommend. Wonderful staff and reasonable pricing. Fantastic work.

Gr
Review №26

Eden Prairie Auto has always helped me. They are an honest, friendly, and knowledgeable garage with an awesome staff. I needed air conditioner help and they moved me to top priority so that I had my vehicle the same day. I recommend them for all of your vehicle needs.

Da
Review №27

Great service...... They said what they would do, then did what they said...... Very happy with the work done And the price they charged......

Da
Review №28

Good alignment. Truck stays straight when I let go of the steering wheel. Also, top of steering wheel is centered at 12 o-clock when going straight.

Sh
Review №29

Got my rear brakes fixed. Online scheduling really doesnt work. It shows a bunch of open time but it doesnt mean they have time to work on your car. Took most of the day to have it fixed. Otherwise overall decent service

Ch
Review №30

Great people. Fast service. Always friendly and accommodating. Coupons accepted. I get mailers which are encouraging. Lol. I go for my oil changes. Good recommendations.

Gr
Review №31

I had very good service. Every one is very nice. Recommend EP Auto, tire and Glass.

Ro
Review №32

Great service for oil change

Me
Review №33

This company has saved me thousands of dollars in unnecessary car repairs. On a few different occasions I have taken my car to this location for a second opinion, only to find out both times the other car places were telling me my car needed repairs it did not need! Thank you EP Auto and Glass for not trying to take advantage of me, making sure my car is accurately fixed and my wallet is not emptied! I appreciate the great service!

Gr
Review №34

Took my car in for oil change, tire rotation and transmission fluid change. Friendly staff, quality work and it was all done next day. Will definitely be bringing my car back for future work.

Ja
Review №35

In all my time with these guys I have always encountered professional service and fair prices. Very honest and trustworthy!

ma
Review №36

They showed me great service, knowledgeable and they go above and beyond.

Je
Review №37

Completion was timely, great quality and communication. Details were completed that I wasnt expecting. Thank you!!

Mi
Review №38

Another great experience at EP Auto, Tire and Glass. Ive had all of my vehicles serviced here for years and have always received outstanding service. Bill and the crew will take care of you. Thanks guys!

Da
Review №39

Very nice and polite men at desk. They know their autos, so when you describe your problem, they know what to look for. Also, they dont rip women off. Great place.

An
Review №40

Car was taken from LaMettrys at Eden Prairie to EP Auto, Tire, & Glass, then repaired at EP Auto, Tire & Glass. The car was not returned to LaMettrys at Eden Prairie, where it had been left originally. When I went to LaMettrys at Eden Praire to pick up my car it was not there! Delays occurred in the pick up of the car due to poor communication with the customer.

Re
Review №41

Great staff and quick service

Ly
Review №42

The company was so honest with their findings while working on my vehicle. Their prices were fair and they didnt over charge me like the dealership had tried to. Im so glad I found E&P.

Wi
Review №43

Friendly, courteous and great service. I set an appointment and they were ready for me. Did a great job. Will definitely utilize them again.

Sa
Review №44

EP Auto does great work and I know I can count on them

Ed
Review №45

Bill was very helpful, explained what they needed to do and the car was ready on time. I highly recommend them for repair work and for tires. AAA+....

Ol
Review №46

Another excellent customer experience at EP Auto, Tire & Glass. The customer service is great and the repairs are top notch!

Je
Review №47

I got my vehicle detailed and they did an outstanding job. I would highly recommend!

Ma
Review №48

Trust you guys and the great, timely work that you do.

Ro
Review №49

Best Auto place Ive been to in a long time. Ive been here twice now and they do outstanding work and never hassle you or suggest repairs that dont need to be done like other places ive gone to. Will be taking my car back again!

Ci
Review №50

As always, the best place in town for tires and auto repair and maintenance. The transition to the new ownership was seamless for us as Bill Macy stayed on staff! Thanks Bill for taking care of our automotive needs.

Li
Review №51

The people there have always been very accommodating polite and honest.. they do good work and their prices are competitiveId recommend them to anybody.

Ma
Review №52

I had EP Auto Tire & Glass swap my performance tires with my snow tires on my rims last November. When i went to have my snow tires changed over in March, I found out that they shredded the inner edge on three of the tires, making them unusable. When I spoke to the store manager, he (a) said i couldnt prove they did it and (b) questioned why it took so long for me to register my complaint (i had to explain to him that winter typically lasts around 4 months in Minnesota and that I didnt have any reason to inspect my tires immediately after my visit to EP Auto, Tire and Glass). I would strongly recommend against doing business with this company.

Ro
Review №53

Great, quick service. Very good value!

St
Review №54

Honest people

Al
Review №55

I got an oil change here and it was done extremely quickly for a very competitive price. The man who helped me didnt try to get me to do things to my car I didnt need to do, which was a refreshing change of pace for the industry.

Su
Review №56

Friendly, prompt, and great service! They are knowledgeable and honest, too. Ive found EP Auto, Tire & Glass to go over and above.

Al
Review №57

I’ve been servicing all my cars here for many years. They know me and give competitive pricing for oil changes and repairs.

Da
Review №58

Knowledgeable, and ready to help.

Da
Review №59

Very professional and extremely knowledgeable.

Tr
Review №60

Knowledgeable staff and helful. Seem to really care about there customer.

Al
Review №61

Great experience here! The service was fast, efficient, and friendly. Would highly recommend this shop to anyone needing services!

Wa
Review №62

Great service and fair price for full synthetic oil change.

Ja
Review №63

Friendly and fast service, explained everything very well before starting the work which I appreciated!

Ro
Review №64

Clean prompt and always good valueThank you

Ma
Review №65

If you go anywhere else you are making a mistake, simple as that. They are not only great at what they do but they care and dont treat you like just another customer.

Ar
Review №66

Called the morning of for a flat tire fix. They got me in right away and it only took 25 minutes to patch. Best experience I have had in years!

Ja
Review №67

I just had an oil change and tires rotated, but the appointment was completed in a timely manner, maybe 45 minutes or so. My only complaint is that they also did an inspection and found some stuff that could be fixed but they did not inform on the severity of them

La
Review №68

Great service, fast friendly, good price. Will use them again for all of our tire needs.

Be
Review №69

Great service and very clean work. Will be back for sure.

Mo
Review №70

The staff was helpful and answered all my questions about car batteries.

st
Review №71

The guys at EP Auto always get me in and out very fast and do a great job thanks again EP AUTO.

Mi
Review №72

Always fast and friendly, recently replaced warped brake rotors under warranty. Good guys!

Jo
Review №73

I asked for a minimum of repairs and the team honored the request and were so helpful and patient with me.

Da
Review №74

They’re very accommodating, very knowledgeable and make reasonable recommendations.

Ra
Review №75

Great service- very fast - oil change in less than 30 minutes from entry to drive away

Ir
Review №76

Very detailed service. Good to work with.

Dr
Review №77

EP Auto, Tire & Glass employs a great group of knowledgeable and trustworthy mechanics. They have my business going forward.

Ri
Review №78

Car was ready and done on time. Would use again

Dr
Review №79

Great service! I have a tire repair done in a few minutes. Would recommend EP auto for any tire related problems.

Sh
Review №80

Customer experience could have been better.

Ji
Review №81

I had a great experience there and would highly recommend them and plan to return myself.

Mi
Review №82

Auto repair is all about TRUST. Thats why Bill Macy, of EP Auto, Tire & Glass handles all/any of my auto repair needs and has for years! Bill is both knowledgeable, fair and trustworthy!

Ba
Review №83

Very friendly. And very efficient

Je
Review №84

I keep coming to EP Auto because of the great and honest service. Been coming here since it was Twin City Tire.

jo
Review №85

Great service ; Bill is really helpful...

Ch
Review №86

Comfortable setting. Great service.

Al
Review №87

Never taking my car anywhere else! Always friendly and helpful!

St
Review №88

A slow leak in my front tire ruined it before I knew I had a problem. Bill Macy offered several solutions to my problem - which they solved quickly and inexpensively.

De
Review №89

Friendly, helpful, convenient and fast! I would use them again and refer them to my family and friends.

Ra
Review №90

Great customer service. Thx

Pr
Review №91

My car was making a rattling noise so I brought it into the shop to see if they could find out the problem. It ended up being something was just bent out of place so they put it back to normal and didnt charge me a thing. I will be going back to this place next time I need anything automotive for sure!

Ru
Review №92

Repaired a flat that I thought may not be repairable. Dropped off the tire on Saturday morning - took about 2 minutes. Was ready for pick up at noon as I had requested. A week later, tire is holding air. Saved me buying a pair of new tires, at least for a year or two.

er
Review №93

Very fast service and nice workers!!

Je
Review №94

Brakes this time,happy with the service.Thanks Bill.

He
Review №95

I always get my oil changed here. Staff is always friendly.

Jo
Review №96

Great service very friendly!

Br
Review №97

Very over priced, might do good work but I went to the dealer ship and got the problem fixed for less than half the price.

Ka
Review №98

Very friendly and helpful staff!

Co
Review №99

Was pretty disappointed that I was charged additionally for the cleaning supplies they used. This was not mentioned on the website with the price.Also my chrome exhaust pipes were not touched at all with the exterior detail. They were still black covered with exhaust.

Ra
Review №100

Fantastic, honest and fast service.

Information
18 Photos
100 Comments
4.7 Rating
  • Address:12479 Plaza Dr, Eden Prairie, MN 55344, United States
  • Site:http://www.epautotire.com/
  • Phone:+1 952-928-8888
Categories
  • Auto repair shop
  • Auto glass shop
  • Auto radiator repair service
  • Auto tune up service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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