Universal Appliance Repair contacted this company at midnight and got a response within minutes for a repair service request for my dryer!! Their customer service was incredible. I was able to get an appointment for the following day early in the morning. The technician came by and fixed my dryer in no time. I will definitely utilize their services again in the future due to the response time and the outstanding service with very reasonable prices. I am completely happy with their service.

Universal Appliance Repair were great! Reasonably priced to repair my washing machine and then offered an additional reasonable price to service my dryer which needed it. The next day a retaining ring popped out of the washer gasket they had installed. They came right over and fixed it no charge. Wont hesitate to call them again if needed!

There was an issue with how our washer was hooked up after some home renovations...Joseph came out and fixed it in under an hour. The highlight for me are the flexible appointment windows they offer. They have appointments all day, and a 4pm-7pm window which is great for those of us at work all day. Would use again and recommend!

I cannot express how frustrated I was with this experience. I would never, ever recommend using them again. I would go so far as to call this a scam. Upon calling to have a freezer repaired, I was connected with a call center. I was informed that they are only scheduling appointments for their Premium Home Service members, This is an annual plan for $149 but the $99 service fee would be waived. In a bind to fix my freezer, I signed up. After scheduling the appointment I was sent an email that notified me of a $99 service fee, in addition to the $149 membership I just signed up for. I immediately called back, was connected with the call center again however they wouldnt waive the $99 fee nor cancel my membership. I am now working with my credit card company to dispute the fees. I also question the legitimacy of all the other reviews. How many service repair companies have a perfect 5 star rating. Seems very suspect to me.

I hired Universal Appliance Repair based on their excellent reviews and am not regretful. They refurbished my washing machine very quickly and their pricing were so reasonable. They also took their time to explain to me what they did and addressed all of my question and concerns. I would definitely recommend them greatly!

Worst customer service ever! Id give 0 stars if I could. Complete Scam!!!! I was connected with a call center clearly not located in the US. I was required to sign up for the Premium Home Service and told my service fee would be waived. It was not. I tried cancelling the service and have been told the managers would call me back. Ive been told this at least 6 times and no one has called or responded back. I plan on complaining to the Attorney Generals office as they are completely ignoring my calls now.

Excellent service. The technicians initial visit diagnosed the problem with our microwave to be one or two components. He ordered both components but when installing them decided that only the lesser priced part was necessary, so that was all he replaced. Only charged us for the part replaced. A nice surprise as the repair therefore was much less than the original estimate. Their technician, Alex, was very presentable and professional. Will definitely use Universal Appliance Repair again.

Wonderful experience! I had a problem with my LG Gas dryer. After searching for a local repair service we found Universal Appliance Repair. The appointment was made for same day and I am so thankful to Jose who was not just there to collect money but wanted to make sure I understood what the problem was. So far so good. Everything works SUPERBLY!

My experience with the company was great. They came out last year and fix a problem with my washer. I had to call them back again this year because something else happened. They exactly found the problem, I had another company who came out earlier in the week, to see what was wrong with the washer. They told me something different from the actual problem. Universal Appliance Repair found the problem an the washer is working now. It was something simple that was causing it. They are the real masters in appliance repairs!!

The technician was very helpful and knowledgeable. He explained how he would diagnose and repair the refrigerator. He was very efficient and even fixed the freezer handle. I highly recommend Universal Appliance Repair. I called this morning for an appointment and they came out to repair the fridge within the hour .

Arrived on time, very professional, easy scheduling, very knowledgeable, friendly, easy to contact, returns messages- I will never use any other repair service. Tech answered all my questions and made me feel comfortable about the process. I highly recommend Universal Appliance Repair.

I thought I was the only lady with a bad refrigerator, I can see a lot of us have had the same problem. Lovely to know we all have one thing in common and that’s Universal Appliance Repair, there to save the day. No more complaining of my food going bad anymore, no more daily groceries shopping to make dinner. Universal Appliance Repair you guys rock, to say the truth when I heard about you guys I was kind of skeptical but you guys have surely cleared my doubt. Lovely working with you guys. Thumbs up, 5+ stars to your team.

It was such a pleasure dealing with Fred. He was up front about what needed to be fixed on the refrigerator, and how much it would cost. He also had the parts to be replaced with him which really eased the job for him. Great and fast service, would absolutely use again!

Universal Appliance Repair was outstanding servicing my refrigerator. Making the service appointment was simple, the reminders and tracking of the service tech before the appointment was extremely helpful, the service tech listened to my explanation of the problem with the refrigerator, the service tech completed the repair very effectively, and the service tech provided additional advice about the appliances, all of which gives me a greater positive opinion of Whirlpool now. I wont hesitate to contact Universal Appliance Repair again.

Universal Appliance Repair was able to send out a technician to repair our refrigerator the same day we called them.. He arrived on time, diagnosed the problem and got our unit working within a very short period of time. He explained to us what he was doing and answered all of my questions.I was very impressed and will highly recommend them.

I received excellent service from Universal Appliance Repair technician. He was very professional and friendly.He helped me to get my stove working like it is supposed too. His charges were also very fair.I would definitely use them again.

Universal Appliance Repair showed me the best repair experience Ive ever had. they return my call on time, knew exactly the problem with my refrigerator. They serviced my refrigerator exactly on the two hour window that they promised me and even fix the problem right on the spot. Exceptional job!

Very happy with the service and highly recommend! The first time our dryer went out Carl walked me through restarting it on the phone - free! A year later the belt broke Universal returned my call promptly, arrived for the appointment on time and repaired it for less than the rough estimate he gave over the phone!!

He arrived on time and did an excellent job of listening to my description of the issue that I needed help with. The situation that he was sent to deal with was a byproduct of another persons actions. He quickly ascertained that a supervisor needed to get involved to correct the problem.

Universal Appliance Repair performed service for a refrigerator under warranty. Their technician was on time, thorough and extremely helpful in explaining the problem with the unit and helping us navigate through channels to address the manufacturing issue with the unit. Would highly recommend them.

An expert from Universal Appliance Repair arrived this morning at the agreed upon time. He was very professional, quickly diagnosed the problem with the dryer, and replaced the broken heating element promptly. Afterwards he gave me advice regarding the accumulation of lint in the pipes which I appreciated and will act on soon.