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Sams TV Repair
6585 Edenvale Blvd #160, Eden Prairie, MN 55346, United States
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Th
Review №1

Bought a tv there. The guy did help me once but still have issue with the tv. He stop helping me out. I was very disappointed. I’ll never buy a tv there again.

Pa
Review №2

Sam is wonderful...extremely professional, very quick to respond, and so very helpful. He is very kind and has a true desire to be helpful to others. He is without a doubt one of the best service providers Ive ever had and I HIGHLY recommend him.

Ra
Review №3

Sam is very cordial. Good fast service!

Ca
Review №4

We bought a TV from Sam. He was very honest with us about the pros and cons of various TVs, and helped us pick the best option. He came in after business hours to help us out. Very fair prices, and I trust that if I ever have any issues he’ll be able to fix them quickly.

Ro
Review №5

Sam is a professional and very responsive getting your tv set repaired and a great communicator keeping you updated on your calls and questions, his feedback is top notch. He provides good value added at reasonable rates, was able to repair my Samsung Curve in same day service.

Ma
Review №6

I never visited, but tge phone was answered and I received great information about my issue, even though I never used Sams for service, I approach curiousness and options, this is a business I will use when needed.

Mi
Review №7

Fantastic service. Sam kept my Samsung 55 LED TV out of the landfill when the main board went out. Its working good as new again, and the repair cost much less than it would have to replace the TV. Highly recommended!

Ab
Review №8

Sam was amazing. Before going to him I was skeptical because his reviews were so so great! But I can confirm that he simply is the best place to get your product fixed. He was quick, helpful and went above and beyond. Definitely will be back and would recommend to anyone with a product on the fritz

Mo
Review №9

We bought a 55inch curved Samsung TV from Sam. He went above and beyond to make sure we were happy with our purchase and helped us assemble the base of the TV when we could not figure it out. You wont get this type of service from a big box store. Sam definitely cares about his customers. The TV was new and very reasonably priced.

Mi
Review №10

Purchased cookwear very nice even were avail on a Sunday thanks again

Pa
Review №11

Sam is very knowledgeable and does top notch work on all modern TV’s. Don’t hesitate to go to his shop, you won’t regret it!

Ra
Review №12

Sam did a great job helping us diagnose our TV. It didn’t take him long to find what the problem was and let us know. We ended up buying a new TV from him. He went out of his way to help us get it home as it would not fit in our Jeep. I would recommend to anyone looking at getting thier TV fixed!

Jo
Review №13

Sam is the best in the area. He repaired a tv for me that has continued to work great for three years. He also will let you know if the repair is justified or if you should just buy new.

Is
Review №14

Sam offered us a great TV at a wonderful price. He offers a very good 90 day warranty for used TVs. Hes very friendly, has unbeatable prices, knowledgeable, & professional. Id recommend Sams TV Repair to anybody looking for a good TV. Thank you.

Ru
Review №15

Great experience with Sams TV repair. Bought a new TV from him, and was pleasantly surprised by his level of communication and customer service. Very transparent and honest business owner who wants to take care of his customers.

Ar
Review №16

Really good experience. Sam fixed my TV same day for very reasonable price. Diagnostic fee where less than others charge and went toward repair . Will recommend him to friends and family.

Je
Review №17

Very courteous and very quick repair ! Also spent less here then other places quoted , 10/10 would repair tv again

Ma
Review №18

I called Sam on a Sunday morning because the power board on my Vizio seemed shot. He fixed it and I had it back mounted on my wall by that same afternoon. Exceptional service at a very reasonable price. Would highly recommend

Da
Review №19

This guy knows what hes doing. I was searching for TV repair just you are now and I chose him based on the reviews and I was not disappointed!! This guy does high quality work and provides EXCELLENT customer service. I highly recommend Mr. Sam.

St
Review №20

Sam came to our house to repair our 65 LG OLED. He is great! Sam cares about his customers, is punctual, gave us good tips while here . . . great customer service and workmanship. If I could give more than 5 stars, I would. I also learned that he also sells TVs at great prices (wish I would have known that before I purchased my TV).

Re
Review №21

Highly recommend Sam! Really nice guy. Was honest with me about what it would cost to fix my LG TV that stopped working. Instead of fixing that one, I bought a brand new 49” Samsung from him for only $100 more than it would have cost to fix the 4-year-old LG. He answered my call on a Saturday evening and I purchased the new TV from him on Sunday at lunchtime. This guy is legit!

Jo
Review №22

If ever I have another LG tv break, even if I move hundreds of miles away, Sam will be my repair guy. I have an OLED TV that had a panel problem. Right from the beginning, Sam was upfront and realistic about what kind of issue it might be, what my repair options were, and what I should expect from the overall process. He bent over backwards to be sure I had what I needed, both information and support for getting help from LG. I cannot stress enough, Sam is your guy. I have my TV back, it works perfectly. Thank you Sam.

D
Review №23

Sam was very upfront and transparent about his repair process. Sam even directed me towards a local parts store that he believed would have what I needed for the repair on my Pioneer TV. Even after he attempted multiple times to correct a Pioneer problem I had that made the set better than when I had brought it in he still did not charge me as the repair was not fully completed. His communication was very timely and was flexible for drop offs and pick ups with little notice. I would recommend this service to anyone looking for a reasonable repair rate with expert level experience. I will probably end up buying a TV from him now that my Pioneer is essentially unsalvageable due to his excellent customer service and my experience.

Em
Review №24

I must say I highly recommend Sams TV Repair. He was extremely nice, great price, very TV Smart. We took him my RCA 65in TV before Christmas he gave us a quote on what the worst case could be with the TV. Told us if it was the LED lights there was a chance that the screen of the TV could break and if so there was no cost to us. We asked if he could wait to fix the TV until after Christmas due to funds and he was totally ok with that. He gave us great advice on how to care for the TV. I highly recommend them. Great knowledge, and hospitality!!!!

Sa
Review №25

Sam took his time to go over my Sharp LCD tv and set the main board right. Above all he was courteous, caring, genuine and respectful which is important. I would recommend him for all your tv repairs. He is as honest as it comes.

Jo
Review №26

Had a great experience here. Needed my television fixed in a hurry before leaving on a business trip and Sam was able to promptly diagnose and fix my television on the same day. Sam is a really nice guy and knows his stuff. I highly recommend his services.

ph
Review №27

Great experience. Highly recommend checking this place out.

Jo
Review №28

Sam repaired my LG LCD TV, which had 2 of the 3 HDMI ports come loose and lose connectivity over time. Because of the design, the whole board had to be replaced. The cost of the new board and labor was very reasonable and the repair was completed the same day the part arrived. Sam demonstrated my TV was working as intended upon pickup and gave me a slip for a 90 day warranty on the new part.This was great service and as pain free as such repairs can be, Id highly recommend Sam for TV repairs in the SW metro.

Hu
Review №29

Called to get an idea of what the price was to fix a t.v. that the backlight burnt out and he gave me ballpark number right away($250). He then asked what was the price of the TV when I bought it and told him it was about $450. He then recommended I just get a new one and even recommended types of brands that are good. Extremely quick and helpful.Thank you Sam!

Al
Review №30

Sams is awesome, he replaced a TV screen under warranty had to come out twice and replaced it no problem. Fixed correctly and always very nice and kept me updated on the progress, would highly recommend !

Ko
Review №31

Sam really cares about his customers and it shows. I had an OLED panel replaced on my LG OLED TV that was failing, and sam kept me aware of the process, where things were, and what I was up against when parts werent available. At the end of the day it all got fixed up in my home and Sam even helped me get it back up on the wall (its 6 ft up!) 10/10 from me.

Ka
Review №32

While connecting rabbit ears antenna on my 20 “ Dynex combo/DVD Player, the prong on the television broke. Speaking with others repair shops I was told its not worth it , or the cost to repair was enormous. I came across Sams TV Repair, wow well worth the wait,affordable, very professional, and offered one day service. Excellent, Excellence, Excellent. Thanks Sam.

ki
Review №33

Would recommend Sam to anyone. He was honest, the price was right, and an all around nice guy. Thank you for your help Sam!

Lo
Review №34

Great service fixed tv on time!

Ja
Review №35

Absolute best customer service Ive ever had with someone before. Prompt parts ordering, kept me informed the whole time, and went out of his way to make sure I had a tv to use when the repair ended up taking longer than expected. I will be sending all friends and family to him if they are looking for a repair man!! Couldnt be happier.

Ju
Review №36

Best customer service!!! Sam went out of his way to meet up with me. Sold me a brand new Samsung smart tv for less than anywhere else online. Also gave me a 1 year warranty. Highly recommended!!!

Er
Review №37

Friendly service, good price. I dropped my TV off during lunch and it was fixed by the time I got off work! Thank you for the same day service! I fully recommend Sams TV Repair!

Ke
Review №38

Sam was great. He fixed my plasma in couple hours and with a great price! Nice guy also! Thanks Sam!

Ka
Review №39

Sam was prompt for our appointment and quickly replaced the motherboard on our Samsung tv. He is overall a respectable business owner and truly cares about his customers! He provides quality service for a very reasonable price.

Br
Review №40

Very friendly, very professional, very quick service, great price! Definitely recommending to friends and family.

Ia
Review №41

You should probably not choose anyone else! Sam was prompt, friendly, and knew exactly what was wrong with my LG TV and explained to me what exactly was happening while he fixed the problem. Highly recommended!

Ma
Review №42

Great gentlemen to deal with. Clean, professional, knowledgeable!

Na
Review №43

I called Sam in sort of a panic when my plasma screen TV wouldn’t turn on at all. The panic was that l live alone and have an array of programs l just have to watch nightly. I couldn’t imagine going days without this part of my life. He came out within an hour, diagnosed the problem, then took it to his shop. He also educated me about why newer TVs don’t last very long and helped me make the decision as to whether or not to repair or replace (about a $200 difference).The part needed would take several days to arrive, so he offered to bring out a “substitute” flat screen until mine was ready.Nancy Edwards

Lu
Review №44

Seriously the nicest guy. He knew what the problem was with my TV right away over the phone, and gave me advice about the most cost effective way for me to fix the problem. He did not make any money off of helping me, and gave me some extra advice about TV buying in the future.

Ka
Review №45

Quality work. Fast service. 100% would recommend!

Br
Review №46

Sam provided outstanding service for my LG tv. The LED light went out and he repaired it for me, and when I had other LED issues he still took the time to help me out, even though my warranty had expired.

Br
Review №47

Problem with my Vizio 60; called up, dropped off the next morning, and repair was done by the end of the day. Great & timely service performed quickly.

Ma
Review №48

Very honest, great business.

Jo
Review №49

He gave me the straight dope that my broken tv wasnt worth fixing. Maybe my next one will be - hes the right guy to call to find out.

Co
Review №50

When I called Sam about an issue on my Samsung Plasma, he was extremely helpful - not only are his prices straight forward, transparent & reasonable, he really cares about helping his customers extend the life of their TVs.

De
Review №51

Sam is very thorough and very fair. Excellent service!!

jo
Review №52

Sam did a great job on my Vizio Ultra HD tv. The service was super fast and the tv is running just as it should be for a fraction of the estimates i received elsewhere.I highly recommend Sam!

Ke
Review №53

Honest genuine guy. I will bring all my Samsung electronics here for warranty service.

Ri
Review №54

Our plasma tv died and I was searching for used 65inch Smart TV, there really wasnt many options, most were too old, I came across Sams TV Repair site and they offered refurbished tvs, I met with Sam and he sold me a Vizio TV new in the box for 40% below retail! My family was so happy to have a big screen tv in our family room! Im recommending Sam to all my friends. Great guy amazing service!

Ri
Review №55

Called Sam when my Samsung smart TV failed to start late one evening. He was out the next day to diagnose the T.v. which I appreciated. Unfortunately it turned out to be a issue with the parts which meant going to Samsung to get new. This took weeks but I understand that Sam cant control how long it takes Samsung to ship and it was still a far better experience then what others have written about dealing with the local authorized Samsung repair shop. Always polite, even making sure to remove his shoes at the door. The only issue I had with the experience is that the initial estimate was a $280 dollar repair, but due to the surprising price of the Samsung parts, he was forced to raise the price to $400 dollars. I did some research myself and could not find the part for cheaper than the quoted price so I cant fault him for that. Just a note.

Mu
Review №56

Outstanding! If you have any issues with your TV, bring it to Sam before you buy a new one and spend a lot of money.

Al
Review №57

Great customer service!

Re
Review №58

Happy with the service they provided .

ha
Review №59

Very honest and professional

Sa
Review №60

Very Honest

Da
Review №61

Great service

En
Review №62

Sam is a great and honest person

Me
Review №63

Brought a board in to get looked at and repairedCalled me and said that he tried repairing something and still isnt good.Went and picked it up and when I reinstalled the product it turns out that he made a bigger problem by trying to fix something that hes not sure on how to fix. Tried talking to him telling him I have all the proof that its worst than it was he started making up stories how its not his fault he is liable for itVery poor customer service and apparently takes stuff to work on that isnt sure on how to repair itInstead of talking to me he tells me take it to court

Information
17 Photos
63 Comments
5 Rating
  • Address:6585 Edenvale Blvd #160, Eden Prairie, MN 55346, United States
  • Site:https://www.samstvrepair.com/
  • Phone:+1 952-452-6440
Categories
  • Television repair service
  • Appliance repair service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–2pm
  • Wednesday:9am–2pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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