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Steamatic of Western Wisconsin
4755 London Rd, Eau Claire, WI 54701, United States
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Am
Review №1

Dave Anderson was a huge help mitigating and arranging for the repair of my bathroom. He was thorough and I would highly recommend Steamatic.

Ch
Review №2

I have a medically fragile child. Brett took time to understand how his health could be affected by his work & made adjustments. I am impressed at his kindness & professionalism. Thank you.

Mi
Review №3

Team did a great job on carpet and steps. Took time explaining what was going to be done and followed up with completed work. Pet friendly also

De
Review №4

I am very pleased with the tremendous service I received on my carpet cleaning. They were very professional and timely while being very friendly. I highly recommend Steamatic to anyone in need of this service.

Je
Review №5

Easy to set up an appointment - carpet looks great. Jake was very friendly and did a great job!

an
Review №6

Brett was very professional, called to let me know when he would arrive, worked quickly, and explained what work he had done. He put on a mask when I asked if he had been vaccinated. Satisfied.

St
Review №7

Collin was amazing. Very friendly. Thorough. Did the job quickly but went over the top in my opinion to make sure everything was cleaned and done properly even did extra cleaning of some floors that got dusty from his work. I would recommend anyone to Steamatic. The company as a whole was amazing. Have already told several friends to use their services. If you havent gotten your ducts cleaned in your home I would definitely recommend doing so. Such a good job and I already notice a difference.

ma
Review №8

We had a house fire and the crew did a wonderful job of keeping to their word. They were able to get us home 2 weeks before Christmas ,which was the day they had in mind to get our family home. Kept us in the loop on every move they did. Very quick on getting answers for any type of question and also making sure our family was physically and mentally okay threw them process! Would highly recommend them ! We are very great full for each one of them for helping us threw our process. Thank you :)

Ar
Review №9

We had backed up sewage in our basement. Steamatic of Western Wisconsin (David Thomas and Collin). Arrived a day early! What a God-send.They were very professional and considerate of how stressful this situation was. They were very thorough in disinfecting and assuring us we wouldnt have a black mold problem because of the great job they did!I highly recommend this company. I especially hope the company recognizes what excellent employees they have in David and Collin.Sincerely,K. HessThey

An
Review №10

Very happy with Steamatic! We got them thru our insurance company after a kitchen fire. We were placed in a hotel awaiting cleaning of our home. We were very very satisfied with Melissa and her crew. She went above and beyond her job title!! Her communication was outstanding! She is very good at her job. 8am-8pm she was there to answer every question, if she didnt know it she found it for us!! Our house looks amazing! She was a #1 go getter!Also, Gus and Ryan were great to work with. Steamatic was very good to us and we would recommend them to anyone

Ju
Review №11

Service people were very pleasant. And they did a great job on our carpets

ch
Review №12

Had our air ducts and carpets cleaned. They were here on time did a nice job. Cleaned up after they were done. Would have them back again.

Al
Review №13

I had a rug to get deep cleaned after a Christmas tree stand debacle, and realize I had not had my vents or carpets cleaned since I moved in almost 3 years ago. I used their online quote portal to get an idea of how much to budget for, and they answered all my questions within a day if not sooner. They came right on time to clean my carpets and were very professional. I also used them when we first moved in for duct cleaning and I was incredibly happy with their service then too.

Ju
Review №14

They answered the phone promptly and answered all my questions and concerns. On the day of the cleanup, I was called ahead of time by the tech to verify that he was in his way. Tech was friendly and went above and beyond by sending me before and after pics of the work. When I saw the before pictures I was thrilled we got our vents cleaned! All my expectations were met. Great company to do business with.

Do
Review №15

Wonderful people to work with! They have been more than helpful through this difficult time. I would highly recommend this company!

Do
Review №16

Brett was very professional. The duct cleaning service is not cheap but these folks answered all of my questions, were quick to schedule and on time. Brett worked hard, was so polite, courteous and respectful . He cleaned everything up and left it as he found it. I would highly recommend.

Ta
Review №17

Quick and efficient, and very informative. Thank you!

Ro
Review №18

I’ve used Steamatic before and have always been happy with everything, beginning to end.

De
Review №19

I am very pleased with the tremendous service I received cleaning my carpets. They were very professional and timely while being friendly. I unreservedly recommend Steamatic Eau Claire to anyone in need of this service.

Cu
Review №20

The Steamatic staff found a lot of dirt and several large items in the ducts such as socks, a book, a metal plate, and old newspapers. Our furnace is now running much more efficiently. The staff was very friendly and professional. Thanks Steamatic!

sa
Review №21

My home had suffered smoke damage and I instantly reached out to Steamatic! Nic was great communicating with what was going to happen with the process and coming to my home right away to winterize it to prevent anymore damage. Melissa was amazing at keeping me in the loop of what was going on daily at my home. They took the stress and worry out of my situation!

Jo
Review №22

Very good job thanks

Am
Review №23

Technician was very thorough and very respectful of wearing a mask even through we weren’t home. He did a great job and was very good with communication!

Ga
Review №24

Noah was very polite and considerate to deal with , I would recommend him and the company, he was on tine and called ahead.

Ou
Review №25

Great and friendly service. The service tech (Jake) called about half hour before arriving and did so promptly. Clean cut and professional appearance. Walked through the service areas and he went to work quickly. Our house was a new purchase so had no furniture to worry about and it was completed within 90 minutes. Awesome work Jake.

Sa
Review №26

Fantastic service! Very nice, professional and knowledgeable service man. We felt very satisfied with the service (ductwork cleaned). He even cleaned our drier vent, something I had not thought about. My kids enjoyed him, too, and followed him around the house. I woukd most definitely recommend this company and this service man to anyone!

Ni
Review №27

Very professional and thorough. I have had my ducts cleaned twice since living in my home. Steamatic cleaned them after a remodel and had retrieved items from the previous owner and toys that my kids has lost over 12 years ago. I am confident now that my ducts are clean, and I question if the other company even cleaned my ducts. Thank you Steamatic!

Ka
Review №28

We had a water leak in a pipe that ran through a ceiling of a lower level bedroom severely damaging the ceiling, destroying a sleep number bed and saturating part of the carpet. Our insurance company recommended Steamatic. They came out the same day and began the restoration work.They did an initial assessment of everything that needed to be done and told us what the plan of action would be. They removed everything from the bedroom and began the drying process. Once everything was dried out the next crew came in and took care of care of sheet rocking and repainting the ceiling. The whole process took about two weeks. They kept us up-to-date on all of the progress, showed up every time they said they would and called several times to make sure that things were going well and that we were pleased with the work. They also took care of getting all the information needed to our insurance company. This is our first experience with this company and we have nothing but good things to say. The room looks brand new and we felt things were done thoroughly and in a very timely manner. Thank you to Jesse and Dave and Kevin and Levi and Mark and anyone else I forgot. We appreciate the job well done and would recommend your company to anyone.

Lo
Review №29

The Steamatics crew of delightful people kindly, thoroughly and competently restored my space!

Sa
Review №30

Steamatic did a great job with our carpet and vent cleaning. Brett L was professional and treated our carpet and vents as if he were servicing his own home. He let us know what he was doing and kept us in the loop. Thanks again Steamatic and Brett!

ca
Review №31

Rep was on time and very nice, professional. He tried to get stain out, but no guarantee it would come out. Area he did looked great when he left, but he said once it dries may still see stain; and yes, I can still see stain. It was worth a try but not happy with results. Also when I made appt I asked for hard floor to be cleaned, that it was linoleum. She did not say company didnt clean linoleum; but rep that came to my home said company didnt do linoleum. I uunderstand but wish phone person who took order would have told me that. Very prompt, responsive company, accommodating, and they tried. Give them a try!! I am sure all stains cant be removed, so thank you anyway.

Li
Review №32

Awesome!!!! I called needing it done quickly (requested same day if possible) and boy did they deliver calling back in 20 minutes saying they could come out in a 1/2 hour if it would work for me. Amazing prompt service & a beautiful job!! Jake was the technician and he did a great job - polite and very hard worker. I will call this place again in a heartbeat the next time I need my carpets cleaned. I would definitely recommend Steamatic to anyone looking for cleaning services!

Ka
Review №33

Brett did an outstanding job. I will request him every year as I have in the past.

Br
Review №34

Steamatic and their crew are very thorough and great. I’ve had multiple car seats (kid even peed in one), my carpet, and couch set cleaned and everything looks brand new again! They really took their time to make sure the job was done right and were very friendly, trustworthy and professional.

Sa
Review №35

Used Steamatic for duct and dryer vent cleaning. Bret and Brady were super professional and friendly. Efficient workers. Protected our newly finished floors. Treated our pets with respect when they were curious about what was going on. Good communication about what they found and how to reduce build up of dust in our home. Highly recommend.

Li
Review №36

Thank you Jake and Steamatic for your professional, efficient, and excellent service!!! 👏

Kr
Review №37

This company truly cares about their customers! They were an absolutely wonderful advocate for us with our insurance company when we had a water problem. They were efficient and very thorough! Highly recommend!

An
Review №38

*****************************PLEASE READ********************************I would like to personally thank the employees of Steamatic and Jammi Prissel for the excellent care my family received after water damage to our finished basement earlier this month. I am currently deployed to the Middle East again and this has been a very stressful event for my family and I. As you could imagine, getting a message about having standing water in our finished basement where our son sleeps was bad enough, but not being able to be home to help my wife and two young kids made it much worse. The time zone changes and limited phone capabilities made it all the more challenging.Without knowing who to call, the first company I called wasnt able to provide a timeline for when they could respond. That afternoon my insurance company then reached out to Steamatic and they were over the next morning and started the clean up process immediately. They assisted with water and carpet removal. The carpet was beyond salvageable, so they left additional drying equipment to help prevent damage to the walls and to help dry out the floor. Jammi was in frequent contact with me over the holiday weekend as to what the process entailed and I was assured that my family would be protected.There were multiple stops made to check on the drying process and the equipment remained to ensure that it would be safe. I was very worried about having a restoration company trying to be pushy as to what they would try to convince my wife needed to be done and how much it would cost us. I was certainly put at ease after talking with Jammi and he assured me that I would be treated as a family member, especially considering my circumstances. Steamatic of Western Wisconsin has certainly earned a lifelong customer with the outstanding service that was provided to my family and I during this very difficult time!Andrew

La
Review №39

I thought I had a buckled floor board in my kitchen, the structure of which dates back to the mid-1800s, before things like levels, plywood, and plaster board were invented. Turned out to be long term water damage from a leaky dishwasher, leading to black mold, lots of warped sub floor, and ruined cabinets and flooring. The prospect of removing absolutely everything from the kitchen, tearing it all apart, ridding it of the mold, then putting it back together was overwhelming.Our insurance company pointed us to TRAC / Steamatic and contacting them was the only thing I had to do. Dave, Jesse, Gus, and the others came in, took care of demolition, pointed me to the places I needed to go for new flooring, cabinets, etc. and got right to work on restoring my kitchen. There was very little wait time for any of the materials, and very few days that something wasnt being worked on. The finished product is stunning - I love it!I cant fully express how grateful I am for Dave and his crew for knowing what to do and getting it done. I had no knowledge or experience at all with renovation, and thankfully I didnt need it. The guys were all very friendly and professional, answered my questions, made good suggestions and did top notch work from start to finish. I shared photos of the project as it progressed and a lot of people have asked who did my work because theyd like to hire them.

Er
Review №40

Jake from Steamatic did a great job cleaning my carpets. I have also used Steamatic for water damage restoration and they did a great job. I would highly recommend using them.

Ja
Review №41

Professional service and it did not take long. I will be calling them again the next time the carpets need a cleaning.

Am
Review №42

Steamatic always does a wonderful job on our carpets. I love having a company I know I can call, will get me scheduled in a timely fashion, and complete the job with high standards.

El
Review №43

The technician was attentive and did a great job with removing stains. We are pleased with the results!

Kr
Review №44

Employees were polite and professional. Very quick turnaround from the time I called to the day of my appointment. Great service!

Je
Review №45

Jake did a wonderful job on carpets. He came early was polite and did a great job. I highly would recommended him to everyone.

ca
Review №46

Would highly recommend Steamatic! Great company! Jake is very knowledgeable, thorough and professional and did an excellent job - thank you!

Ca
Review №47

Did a very good job on all five rooms.

Sn
Review №48

I called this company to clean three rooms of carpeting I was told over the phone it would be$149.00 plus I had a few smaller throw rugs cleaned all said and done my bill was $ 264.00 thats not what I was told on the phone that is almost $100.00 more than I was quoted but iam sure my comment will be over looked and nothing will come of it I just know next time to not use this company very misleading and my carpets are clean though .

Br
Review №49

Jake was a thorough professional who did a great job.

Do
Review №50

Steamatic is amazing wouldnt have anyone else touch our carpets!! Great customer service and knowledgeable techs!

WA
Review №51

We had water damage from all of the heavy rain this fall at the radio ranch. Steamatic of Western WI did a stellar job cleaning up the mess. They did everything from drying up the water to taking down some walls that had water damage. They were very clean, organized, and thorough. I highly recommend Steamatic of Western WI.

Am
Review №52

Highly recommend Steamatic! Everyone is wonderful to work with, very thorough and easy to communicate with!

El
Review №53

Excellent in all ways. Friendly, on time, super results, and great value for the dollar! Will most definitely return to Steamatic for future carpet cleaning needs.

Ma
Review №54

They did an awesome job

Da
Review №55

Excellent job, Jake & Mark! Great service! Thank you!!

Am
Review №56

Great service, great people! Highly recommend!!

Ma
Review №57

My daughter in-law had her ducts and carpets cleaned recently, I can’t believe how they turned out! Amazing work, thank you Brett, Ruben and Jake for your hard work!

Sa
Review №58

Steamatic did a great job on our living room and hallway carpet! With little kids, our carpet takes a beating and they brought it back to life! They were courteous and did the heavy lifting!

Ni
Review №59

Steamatic has cleaned my air ducts and my dryer vent. They did a great job and were very thorough.

Li
Review №60

Steamatic has always been prompt, professional and very thorough at any job we have had them do. Would highly recommend them!!

St
Review №61

Showed up early, did a great job. Very polite.

Ga
Review №62

Weve used Steamatic now for a couple of years, different locations. Weve never used another company. Whenever we need carpets cleaned, we know to call Steamatic!

JA
Review №63

Prompt, effective, courteous, definitely will use again as need arises.

Oh
Review №64

Jesse did an amazing job!!!!😁😁

Ja
Review №65

These guys are professional. Great people, that are out to help people with disasters. They are true servants.

Am
Review №66

Technician did an average job.Customer service office staff were terrible to work with and incredibly rude. Jayme does not put the customer first at all.

Information
47 Photos
66 Comments
4.8 Rating
  • Address:4755 London Rd, Eau Claire, WI 54701, United States
  • Site:https://steamaticwwi.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 715-834-8822
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Building restoration service
  • Fire damage restoration service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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