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SERVPRO of Eau Claire
323 N Dewey St, Eau Claire, WI 54703, United States
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Ja
Review №1

Alex wS wonderful. Came on a Sunday morning and went right work. He also gave a thorough explanation of the company and its policies. Thanks Alex!

Co
Review №2

The gray water drain in my basement busted and Servpro Was very responsive, respectful,and professional. technition Sarah came right away and got straight to the job she was very helpful in saving my possessions immediately!! and helping to ease my stress she was caring, confident and definitely knew what she was doing she finished the job with efficiency and proficiency She made sure that she saved anything important to me, you can tell this company and its technitions truly are caring and passionate about helping you in your time of need and understand that these things can be very stressful to deal with. great company great team whos first priority is you and your proberty not just a paycheck like other companies I have experienced I recommend this company with the highest confidence

Mi
Review №3

They sucked! Worked 6 hour days, more like 4 hours. THEY TOOK 2 HOUR BREAKS! ALL THEY WERE DOING WAS REMOVING A FLOOR +not a large chunk either)! IT TOOK THEM 3 DAYS

Ni
Review №4

Alex was SO helpful and his work was beautiful. He put our mind at ease and now we can feel safe in the house again. We would Highly recommend Servpro

Ky
Review №5

We recently had water damage in our home- servpro was quick to help us in getting our house back together! Abbi was great with communicating with our adjuster which made it easy on our end! Butch and Andy were great with explaining any questions we had on the rebuild and what was going on!Alex and Nakita did our final clean and we were amazed with it- during the final clean Alex did an air Duct clean for us and I was so surprised with how much he got out!Thank you servpro for the amazing work!

st
Review №6

Addi and jake did a great job

Sa
Review №7

After a fire extinguisher explosion at my business, ServPros team of Sarah and Jake were efficient, easy to communicate with, and took the stress out of a stressful situation.

Li
Review №8

The service was exceptional! We called and were able to get scheduled in the same week. As a business, scheduling the service could have been a challenge, they accepted the challenge and made it work. Butch was so professional, he stopped by our office, to review our needs, and made the suggestion to ScotchGard our carpet. It was so helpful and nice to see that ServPro cares about their customers. Thank you to Butch, Allie and our service man!

Mo
Review №9

We had a huge water damage problem that involved three floors. Servpro did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!

Ca
Review №10

ServPro responded quickly to an equipment malfunction that caused a flood in our basement, wiping out all carpet and some Sheetrock. We found them very responsive and have been great to work with throughout the process. We aren’t done with the restoration part yet but if their initial service level with the water damage portion continues to the conclusion, we will be extremely satisfied.

Ka
Review №11

What a fantastic staff at Serv Pro Eau Claire! So happy with their services. I cant say enough about the the timely and professional manner in which they conduct their business. I would definitely use them again and I would highly recommend them.

Ma
Review №12

We enjoyed Servpro very much! We had a kitchen fire and we need helping cleaning and they did a phenomenal job. We had three awesome employees Felica,Rachel,Christy! They did a very detailed job which was much needed. Thank you Servpro we will definitely recommend you to others!

Be
Review №13

Everyone was great, from Abby in the office and the fellow who came out to make sure all was good! 👍👍🤘

Br
Review №14

It was good.

Mi
Review №15

Servpro repaired water damage in the kitchen and basement. from a broken kitchen sink faucet. It took several days and daily visits to monitor progress and adjust fans. Servpro staff had to use a lot of problem-solving skills to find and eliminate water damage and repair area under sink. I found them to be very responsive.

Em
Review №16

We used Servpro of Eau Claire for 2 separate water pipe leaks in our house within a 2 week timeframe. They arrived promptly after calling them each time with the first incident even requiring their help “after hours”. They checked in every day and updated us and communicated easily with us during the drying and surveillance process. They were very thorough in ensuring all areas were dry and safe for the future. We definitely felt confident that the job was done right both times. Kelsi and Sarah were awesome to work with and showed extreme professionalism throughout the process. Their abilities to haul large pieces of equipment up and down stairs, work in small spaces, and work on floor to ceiling water damage was impressive! We would certainly use them again in the future if needed and would highly recommend them based on the work they did on our water damage needs.

Ja
Review №17

Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.Servpro showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage items and inventory for the insurance). All employees were the best and super helpful! I would of put thumbs up for Value but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!

Ab
Review №18

They are super fast and professional! Know what they are doing and went above and beyond to get everything cleaned up quickly when a pipe froze last winter! Would definitely recommend them!

Da
Review №19

I would give zero stars if I could...Your comment makes me laugh as I was acused of withholding my insurance adjustors name and information from your HR department....so how were you able to communicate with them?? Hmmmm

ma
Review №20

They were great. They worked 2 14 hour days and made it perfect

JJ
Review №21

Great work!

Ch
Review №22

Super fast and professional! They popped a fuse but replaced it with new ones. Would reco5to our friends and family.

K.
Review №23

We subcontracted with servpro eau claire to do a build back on a fire job. Servpro mismanaged the project from the beginning creating a very unhappy customer from the start. This made our job very difficult. We completed our work with high standards. Our work passed all inspections. Servpro was paid in full months ago and still refuses to pay us despite the customer asking them to pay us in full. The owner of servpro bullies his subcontractors and I personally witnessed him bully two separate customers. They have some great employees but the owner and his business should be avoided at all costs.

k
Review №24

Great employees they were very fast and efficient!

Ch
Review №25

Amazing staff that has been very helpful. Definitely recommend!

Kr
Review №26

I had some ceiling work done after our roof leaked. The employees were excellent when they showed up. We waited up to a week between each phase of the process, in fact were still waiting! Im giving them 3 more days to finish or Im doing the final trim work myself. It seems that I am not a priority to them. It should have been a red flag when I had to call multiple times to get them started. I definitely will not contact Servpro for future needs.

Ga
Review №27

They are very professional, fast, thorough, & efficient. We arrived home from a 2 month vacation to find a union on our water heater had ruptured. Water damaged our master bedroom & laundry area. We immediately called our insurance company & within hours on a Sunday, ServPro arrived & immediately got to work. They had to come about 80 miles, which they did every day for about 10 days. Since mold had already started they were extremely careful tearing carpet, floors & insulation out. Took everything out in plastic bags & disposed of every bit of it. Took the furniture & clothes back to EauClaire to store for us until we are ready for it. They reinstalled the subfloor, redid the ceiling & walls. They explained everything & were so polite. What started out to be a horrible experience, thanks to ServPro turned out to be an absolutely enlightening experience. By the time they finally took all their fans & dehumidifiers & finished the ceiling & walls, everything looked brand new. We cannot thank these people enough. So grateful they were the ones our insurance company sent. Carl & Gail Ingram

Be
Review №28

Great company for all of your Smoke, Fire, Water Restoration and carpet cleaning.

Lo
Review №29

Their gonna clean my friends place up

Information
45 Photos
29 Comments
4.4 Rating
  • Address:323 N Dewey St, Eau Claire, WI 54703, United States
  • Site:http://servproeauclaire.com/?utm_medium=yext&utm_source=gmb
  • Phone:+1 715-834-3473
Categories
  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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