Got a flat going to work. I pulled into mavis parking and was greeted by manager Neil and promptly took care of it I was on my way. He also walked me through all the option I had for a new tire and not sell me the most expensive one. He ask me a few questions and recommend the best tire for my driving style and need and not the most expensive. By the way this was during morning rush hour. Very professional and knowledgeable. I will definitely come back in future.

Came to get a flat fixed. Was able to get right in without any wait. Service was quick. The only reason that I didn’t give a 5 star, was that I prefer to patch a hole in a tire. Mavis doesn’t offer that option, they only plug.

Was there to get one of my tires replaced! Neil and the crew went above and beyond making me aware of other issues that were happening to my car. While also getting me in and out very quickly. Very pleased

I came into Mavis Discount Tire today 10/2/21 and the customer service was excellent. I was serviced within the hour and the associate that dealt with me, his name was Noel, not only was he funny, but extremely nice.Thank you Mavis Discount Tire, you’ve definitely earned a new customer.

Excellent and fast service. I discovered I had a leak in my tire while driving back from vacation on the NJ Turnpike. I googled the closest tire shop and found Mavis off a nearby exit. While my tire was unable to be repaired, Niel, the manager, had a replacement installed and I was back on my way in a short time. Every service business should offer service like that

Neil is a one of a kind salesman. Provided great service and treatment. Definitely would come back.

Great customer service! Will definitely come back, Neil was attentive. Great service overall.

The best customer service around town had a small leak which they told care off right away definitely will be going back

Excellent people work.h we re and they are knowledgeable Def a place to go to love these guysNeil reallt.helped me.out and gave me a good price hes a awesome Ill Def b back

Great guys, superb service! They took me in and did a tire repair for me and very honest too!!! They also service your car too!!!

Great service... Atif was very helpful and assisted my every need. Would come back again!

I called for four tires on Saturday. They assured me the tires I called about were available. Quoted me a price. I said I would come Sunday morning to get them installed. Arrived when they opened Sunday. The computer was down. But gave my name. Told them I had an appointment. All good. A half hour later I was told I need a wheel alignment. I agreed. Three hours later I was told the tires were NOT in stock however the had more expensive ones. Classic BAIT and SWITCH. I said no. Came back a few hours later. They never moved the car. (How did they know I need an alignment). Spoke to their corporate office. Was told I would get a call today. Surprise. No call. Bad customer service!!!!! Hate to bash a local business but my day was ruined. Don’t go there

Niel and his coworkers did a great job helping me with my flat tire

I brought my car for diagnostic, the technicians are cooperative and honest especially NEIL. I recommend Mavis .

Neil provided excellent customer service and I am very comfortable recommending this store

Vikki was great helped me swap tires for my car appreciate all the hard work thank you mavis crew

Amazing place! Pulled up and guy came out and filled tires with air for no cost. He then found a nail in my tire and plugged it for no cost! Great guys and they know what they’re doing!!! I recommend

I love this place, the service is the real deal true professional specially Mr Neil he make everything much better. Thanks Mavis team!

I went in to get a replacement tire. Staff was helpful, friendly, & efficient. Tire actually came in and it was ready for pickup hours earlier than expected. Definitely going back when needed.

Called in advance and came in on time for a fast easy appointment. Nice people worked out very well. Will gladly do business again!

Where do I start … This Mavis location has phenomenal service! Atif the service manager was so kind, knowledgeable and helpful to me during my experience here. In addition, the team here is very efficient and great at what they do! Thank you so much Mavis East Brunswick!

This is very bad service. First time I went for tire installation I waited for about 3 hours and didn’t put review, but today again I had an appointment at 4pm for only 1 tire replacement which was scheduled a week ago and received conformation text three days before the appointment, I went by the appointment time and the guy at the register with his attitude told me can’t be done today. Don’t go there, if I can give 0 stars, I’ll

Great and quick service. Friendly, helpful staff. Went for a slow leak in a tire that had a nail in it and was in and out in less than an hour.

Thank you Neil for your customer service. This location never lets me down.

The manager Jessica, went above and beyond my expectations for customer service… I normally don’t write reviews often but when I do it’s bc service was above excellent. Very knowledge full staff. Do your self a favor and stop by for the service of your vehicle. You won’t regret it!! I wish more shop’s looked after their customers in this manner. Much appreciated, thank you!!!

They took me immediately when I first arrived and found the problem quickly. They were super helpful and even showed me what the issue with my tire was. I appreciate the transparency and help.

Jessica and Hayley were very attentive and gave us a great service! Definitely coming back. They were super funny and outgoing. Very pleasant!

Everyone was helpful. In particular, Atif was extremely helpful. All of my needs were accommodated in a smooth and prompt fashion. I plan on returning for future needs because of the service I received.

Every time Ive been here the service has been too notch. They are always willing to work with you on all issues. Highly recommend!!

NEVER TAKE YOUR VEHICLE HERE. Lack of communication. Lack of customer service skills. Lack of any thought behind their eyes. Didn’t even take my keys when I dropped my car off. Had my vehicle for 5 plus hours didnt touch it. Kept it over night without asking when its my only vehicle. You’re better off going to walmart

Came to get my tires rotated and the customer service was A+ ! Every time I’ve been here, it’s always been convenient and fast so I definitely recommend Mavis on 18 in East Brunswick !

My experience here at mavis! was outstanding from the front desk to the mechanics. They give such amazing customer service.The front desk representative was soo helpful and nice went over everything with us in great detail and told us what was best for our car! will always be coming here with any type of service for my vehicle!! THANK YOU MAVIS DISCOUNTED TIRES

Great service! I’ve taken my car there multiple times and they do a great job every time.

Jessica was a great help, very efficient and she is good at her job. Great in customer service and the job was completely in a timely manner. Highly recommend location.

Great customer service, the staff care deeply about their customers and only want to do service that are necessary and will benefit the customers’ vehicles - they understand that it’s an investment. Such speedy service!

Got a flat tire with my family ( including my two girls under 5) in the middle of the night traveling through. Went there first thing in the morning and the staff was incredible, getting us in fast and efficiently with great customer service. Very grateful!

I stopped in today to have my tire replaced. I had a tire already, and Mavis Discount went ahead and did my tire instl for me, no questions asked! The service was fantastic, and Alberto made everything easier than Ive ever experienced at an auto mechanic shop! Thank you Mavis, I will be back when my vehicle needs some more TLC!

This place was absolutely ‘off the hook.’ The employees were great and very conversational. I came in with a flat tire and even though they didn’t have the tire I needed they actually sent Hailey to the warehouse to get it for me so I could get home. Just to be clear, I was a FIRST time client and so it wasn’t like I was a local but I sure felt like one! Big shot out to Jessica, really cares about her customers and it shows! I want to say what’s up to Anthony (Chuggs), Jess (not Sam), Kyle & of course Mr. Scott. This place was great! Anybody who needs tire assistance in and around the area needs to come to Mavis where the people care about the people they serve!!

Jessica at the front is hilarious and really makes you feel welcome! Quick service, in and out for a tire patch in less than an hour with no appointment.

Thank you to Jessica and technician team for helping me out and servicing my vehicle so last minute. For the past 4 years I have popped in to this Mavis Tire in East Brunswick, I have never walked away disappointed. Its good to see businesses still giving this kind of help, service, and kindness during a pandemic.

Pleasant staff. Tires are great. Job professionally done. They work with you using the various discounts offered to get you the best price which is much appreciated. They are transparent about the costs and take the time to explain the bill. You feel comfortable and never ripped off.

Everyone was professional and very quick. Loved my experience and would recommend.

Sharing my thoughts my experience with Mavis Discounted Shop.Initially I was schedule to have 4 new tires replaced, balancing and wheel alignment. However, after the old tires were removed I was informed by Jessica who was working the front desk that the rotors to my vehicle where pretty much done and should be replaced.Being that I’m not car mechanically savvy, I asked Jessica how bad is the damage and why were rotors so damage ? Especially that my car is a 2018 Audi.She replied by demonstrating with two items in hand as to how the rotors worn especially of brake pads are not making contact with the rotors.Jessica realized I still wasn’t clear, so she asked me to come with her so that I can see firsthand the rotors of my vehicle, she also told me to feel them so that I can get a better understanding of how they should feel when damage vs non-damager rotors.I then understood exactly what she was explaining. I was very pleased with her patience and her customer service skills. And, although the expense was far more than what I anticipated but even with that, Jessica provided me with option to save me money. To add to Jessica customer service skills I also wanted to include her counter partner Victoria. Victoria and Jessica worked well together, and both teamed played in helping each other. I am very satisfied with Mavis discounted shop and I am pleased with Jessica and Victoria customer service and Mavis is fortunate to have two GREAT EMPLOYEE’S working for them.Annette

Unfortunately this location gave me the worst unprofessional experience. The mechanic (Tony) was so mean and impatient after I sat and waited 2 hrs for him to not even look at my car and give me attitude. The guy at the desk couldn’t even control him!! Prior to this I got my car serviced there for my brakes a week ago. I was just returning bcuz since then my car was making noise. I left that day with no answers or apologies . I will never go there again!!

This Mavis location has the most friendly staff among all Mavis stores around here. Jessica, Atif, Victoria and Kyle work hard to achieve the highest satisfaction for the customer. Even if something goes slightly wrong, Jessica works out a fast solution and even identifies the next possible step for the customer. I have a great time coming here, they started as my tire place but ended up becoming my pit-crew!7-17-21 update, just fulfilled a tire warranty through this location and my original review still stands, the best location and the best service - thanks Mavis!

Jessica is one of the best people I’ve met throughout my years of dealing with Mavis. She always takes care of me, she’s positive, informative and she is funny! If she leaves, I may have to seek another location to attend to. Kyle was just as awesome! Very sweet, and took his time. I appreciate them both!

Great experience there. Went to get my four tires change. The manager is awesome.

Called on a Saturday and was able to make an appointment for oil change the same day. Staff is super friendly and helpful. Was able to get my car serviced quick and changed my wiper blades! 🙂They have great prices. Definitely Recommend.

I was serviced by Atif Johnson and he’s always handled my car with care. Highly recommend requesting his services

Such great service and great prices! Thanks so much!

Arif did great with a long line of people this morning. Always good quality service at this shop!

Was at the East Brunswick location this morning. I hit a bad pot hole late at night. Called them up, they got me in the next morning at 8am. Fixed my tire and also helped me with a few other things while there. Kyle and Jessica were awesome! I appreciate the professionalism and customer service. Satisfied customer!

Atif was amazing! Can’t say enough good things about him! Will definitely be returning!

Went there 3:45 out @ 4:04 so 20 minutes they change my new tires Thanks alberto Was really helpful

I needed a quick set of tires after getting a flat and went to Mavis discount tires for the fix. I was met with great customer service from the front desk worker Jessica. She was very helpful and did all she could to assure the best service possible. I definitely recommend coming here!!

Simple task... mount and balance 4 wheels and tires. Two of the wheels are completely out of balance and scratches on brand new wheels from where they dropped lug nuts of sockets on to the wheels. Wont be going back.

Jessica showed us great customer service and very speedy service. Great personality

Staff is very friendly and kind! Was very patient with me & my 5,000 questions. They took great care of my car. Took the time to find and order specific tires needed. Provided me with the best prices and discounts!

My go to spot for oil changes and tire repair! Being a traveling salesman I drive about 1,000 miles weekly. That means bi-monthly oil changes and tire maintenance. Jessica always gets me in, out and back on the road in a timely manner. Thanks again Mavis

Great place. Very knowledgeable service personnel. Convenient timings. Would highly recommend this place.

Came in a few days ago to get new brakes and was very happy with the help from Atif. Very polite and GREAT customer service. Plan on returning in the future!

Bad Experience at E.B.. If you have nothing to do and want to waste time sitting around, this is the place for you.District Manager (Alberto) made appointment for me . . .when I arrived for appt., there were two cars with major issues ahead of me. Manager said she would call me when theyre ready for me. She called back in 5-1/2 hours.Too late.Then District Manager texts me next day to Come down now and says he will get me out as soon as possible. When I get down there, he then tells me I have an hour wait and he said he said in asap. Showed him text.Seriously, whats the point of appointment if you cant keep it. Wasnt there a Seinfeld episode like this.

Very quick, friendly and great service. Fixed my tire leak super fast.

In business everything comes down to the people you hire. If you want to see success in business look at who is running it. I had the best experience a few weeks ago at this location. The woman in the front Jessica was so accommodating and helpful. She made a dreaded experience for me going to the tire shop a delightful one. I will be returning and I will be recommending this location to friends. Thank You Jessica!

It was a great service, I was in n out in less than two hours for a multitude of work on my car. The girls up front were a great help with their advice and catering to the needs of my vehicle. Ask for Jessica when you hit the front desk (for awesome discounts n service).

Professional staff and great service. Would recommend for all your vehicle needs. Will definitely come back!

1st of all it was refreshing to see an all woman crew on hand. These ladies know their business. They were courteous and professional. Not the regular condescending bs you from men when talking about car repair. Jessica & Victoria are excellent. Highly recommend this business.

Amazing people and even more amazing prices, my dad came here and recommended me this place, and to my expectations amazing service!

Jessica was super knowledgable and helpful when I went in to get some work done to my car. She gave me in depth answers to the questions I had and I appreciated everything she did for me. My car is as good as new and Im very satisfied. Will definitely be coming back again!

Definitely love the service and staff here. Super helpful and courteous the entire time. Would most definitely recommend coming to them for any tire repairs or alignments etc. Super appreciative! Thank you guys!

I bought my tires at Mavis for a very competitive price. I recently had a slow leak. Mavis was able to make the repair under warranty. I was in and out in less than 30minutes. Excellent Service.

Great prices and work along with very friendly and courteous staff. I definitely recommend this place to everyone. Jessica the front desk girl totally rocks and was super helpful.

Jessica was very helpful and engaging during my visit there... she ensured I got exactly what I needed to change my two front tires.. her honesty was a big seller for me..I will definitely be returning to change my rear tires..!!!!

Mavis Discount Tire is great! They took the time to assist me with my car troubles and was very helpful. I will continue to get my car service from them. Great customer service and Jessica is the Best!!!

Jessica and her team were great. We lost a tire on the Turnpike and even though it was the end of the day they were able to help us get back on the road.

Fast service and affordable prices.

I had a positive experience at the Mavis Route 18 East Brunswick. I started my tire request online and when I arrived, Jessica and Victoria took care of what I needed. In addition, the essential worker discount was honored. It was a pleasant experience and I would use them again, if needed.

I hadnt been to this location before and the manager on duty made me feel welcome and was very nice, even though I arrived there a little close to closing time. I believe her name was Jessica and the associate inside (Valerie i think) was also super kind and helpful.

Amazing and awesome service every time I come to get my car serviced. Never disappointed, staff is always honest. Most places like pep boys just want you to spend money but not here they are completely honest And will never bs you. Ask for my girl Jessica .. Thanks again Jess and staff

New manager Jessica was great. Communicated well and resolved a issue to my satisfaction quickly. This has not always been my experience with auto repair facilities. Give this facility a try I feel you will have the same experience I did.

Great service . Atif was very helpful. Will be returning for future services and maintenance

Wonderfully helpful employees.. and quick service !!

Store manager Jessica really helped me out. Great customer service, very nice people. Happy to leave a positive review for such positive people. They also keep accurate records of all the work on my car which my old mechanic never did so I helps me know what needs to be done

Came in for an oil change and the service was great. Jessica was very professional and recommended necessary maintenance for my car, didnt feel like she was up selling anything. Highly recommend.

Great people, great service. Got me in last minute and I was in and out. Got my tires put on the rears of my car and they were beyond helpful!

I came in for a new tire and the manager Jessica was amazing. She located the tire I needed from their warehouse and gave me a great price on the tire and installation. Jessica was professional,honest and a pleasure to work with. I will definitely recommend Mavis on route 18 to everyone.

Very respectful place , helped my like 123 and the service was excellent, this place do have professional people that manage it right especially the girl in the front office.

I had a nail in the front right tire of my Jeep and Jessica and her team took amazing care of my car! They plugged the tire so I didn’t have to purchase a new one and handled it within a couple of hours. I’ll be coming here with any car problems for a long time. Thank you to Jessica and her team! I really appreciate it :)

Purchased 4 Tires from this location about a year ago at this location. Impeccable service! Earlier this week I ran over a screw through my tread. I called this location located on Route 18 of East Brunswick. I spoke with the manager who put me in the system and told me to come right over. One cup of tea and one donut later I was on my way. From beginning to end the customer service was amazing and consideration of my time was beyond my expectations. I’d highly recommend this Mavis location!

I went to have a tire replaced which I had been having trouble finding for several days. To my (pleasant) surprise, Jessica informed me that she could have the tire within a matter of hours! Another pleasant surprise was how personable, and informative the staff was relative to any of my questions. I have a renewed confidence in customer service after my visit. Well done team!

I love this Mavis Location. The crew is kind, trustworthy and reliable. I have been here three times in the last year. Jessica is the best, she works upfront. If you need a reliable place for oil chnage or brakes call Mavis.

Atif was great with my service thank you .

My friend and I got a flat tire near Mavis Tire on Sunday during the snow storm. Although it was close to closing time, Kyle went out of his way to help us out!!! The other mechanic (can’t remember his name sorry) was great as well!! They made our bad experience so much better!!Will tell friends and family to go there!!

Great service! Jessica and the team got me in 3 minutes before closing for a flat repair.

Came in because i needed new tires for a road trip. Jessica was very knowledgeable and was able to answer all of my questions. I would definitely recommend this place

Excellent Service ! I came here for an oil change and I received great service from Atif. He was very professional and genuinely had my best interest in mind. I was in a rush and he was able to get me in and out in a timely manner. This will now be my go to shop for my car needs.

This place is amazing they took care of my tire promptly and the team is very professional.

Jessica gave us amazing service and was such a great help to us. Everything was fast and efficient, and I will be returning back to Mavis for all of my automotive needs. THANKYOU!

I brought my car in for an oil change and Jessica was extremely helpful with making recommendations and explaining what else needed to be done. I highly recommend getting your car serviced there!

Overall experience was great. Manager Jessica was a pleasure to deal with. I drive past multiple places that I can take my car for service but Jessica excellent service will keep me coming back for all my cars service needs.