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Glenns Auto Service
12441 Woodruff Ave, Downey, CA 90241, United States
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Vi
Review №1

Glenns Auto Service was awesome! I have been jacked around by a couple of auto places and I got to say, that here at Glenns Auto Service they are honest, timely,respectful and prices are reasonable they are so good I will continue to come here at Glenns auto for my Jeep I am shocked at how great they are and how they let us know step bye step what was going on with the jeep every step of the way I am happy and satisfied with the work they do I recommend anyone who is looking for a honest auto mechanic and a very polite receptionist and at very reasonable prices and very clean environment to call or even look them up online which I might add there website is great too to do so,cant go wrong at Glenns Auto Service.They even did a follow up wow thanks Glenns Auto Service!!!

Ma
Review №2

I returned from vacation with check engine light, and skid light, rough riding vehicle, I phoned Misty at Glen’s auto, and after describing the problem, one of the questions asked was is this my primary vehicle, followed up with scheduling me. Upon arriving, Mike asked me a few questions, explained the expectations. Upon the findings, Mike explained what was required. I received a call letting me know it would be less expensive than quoted due to their findings. From my initial phone call to completion of work, everyone was very friendly, knowledgeable, quick and above all honest.Thank You All for exceeding my expectations

Th
Review №3

Been using Glens for many years. I now drive from Norco and trust that my vehicles are in good hands. Straight shooter and honest. Take advantage as trustworthy folks are getting hard to find.

An
Review №4

I had my 2013 Jeep Wrangler and my 2011 Dodge Challenger worked on by Glenns Auto Service this past week and as usual I was completely satisfied with the service provided. Mike kept me updated and the work was done as promised. I will continue to take my cars to Glenns because Mike is a man of his word, easy to deal with and knows the importance of customer satisfaction. I know that in todays climate everything needs to be put down on paper but I truly believe Mike is still solid and a handshake is as good as a contract in his world. That is something you dont find much now a days. Thank you Mike and crew. Your attention to detail is greatly appreciated.

Li
Review №5

Glenns Auto Service is friendly and all services were satisfactory. Diagnosis was descriptively explained in detail. I received a statement of each idem needing repairs and maintenance. I would highly recommend Glenns Auto Repair as a reputable and trusted Auto Service. And AAA Auto Club is honoured there too!

Ro
Review №6

Referred by AAA, couldn’t be happier with the service, quality and professionalism I experienced. I called the day before for a rough estimate and was able to make an appointment for the following day. The Check Engine light was on, they were able to read the code and replaced an ignition coil for a reasonable price. I highly recommend Glenns Auto Service for your vehicle needs. They’ve won a customer!

St
Review №7

Very friendly place loved the service. They really make you feel like your important and values your business. Thanks to Mike and Misty loved the the whole experience.

Ed
Review №8

I came here to get a shield installed for the catalytic converter on my wifes car. The entire staff at Glenns Auto Service is very welcoming and super down to earth. Their service is top notch and you can definitely tell that they put service over everything else. Thank you everyone for your help and service!

Ma
Review №9

I made an appointment at Glenn’s after having a very poor response from an area dealer. The dealer had “diagnosed” my trucks problem as “probably” a bad camshaft or hydraulic lifter, but said said they could tell without taking my engine apart starting at $2200. I knew that didn’t sound right so I researched Glenn’s and the reviews. After speaking to Mike, and and seeing all the positive reviews he had for honesty, I left my truck (Dodge Ram w/Hemi engine) He called me later that day and told me it was a spark plug issue. I had him change all of the plugs and now it is running like new. Saved me lots of money. Needless to say, I now have a permanent mechanic and shop that I know I can trust.

Ab
Review №10

We are always happy with the service. Everyone is so nice and friendly. We trust Mike to tell us what needs to be done now and which ones can wait. They are very honest and I know I can trust them.

AD
Review №11

Mike @ Glenns is always awesome , super thorough and fair. We love Glenns Auto!

Za
Review №12

Called in because my brakes required attention. Misty said come on over and Mike inspected my brakes and let me know what required immediate attention and what I should also address now to save some cash down the road. Mike was a breath of fresh regarding his integrity and honesty. I really appreciate that. Car runs great and brakes feel more sensitive now. Thanks you my friends.

In
Review №13

This company is very relatable and personable. I was referred to them by my mechanic once he retired and Im glad he sent me to a company he trust. They are some awesome people. There is a husband and wife that owns the company and they are both so sweet to me. The first time I used their service they left me a cute note with a delicious bag of goodies attached. Ive been going to them for almost 2 years now and I havent yet been disappointment.

Di
Review №14

They put in a new alternator in my Tahoe, it runs great now. great service very professional, hassle free. I will definitely go back to get my A/C fix

Ry
Review №15

This shop refused to have my diag cost go towards my repair and told me it was because I was supplying my own parts, if I didn’t then he could waive the diag cost. So mike ended up waiving the diag fee that was so very important but refused to do the work.The diag time wasn’t the problem or the warranty. The problem was you not wanting to put it towards the repair.You said “you weren’t making any money”

Th
Review №16

They replaced the starter on our 2007 Ford F150 pickup truck. Repair was completed as promised and worked out great. Very pleased with the service provided. Will be back when needed.

Ra
Review №17

I appreciate the service a courtesy the cleanliness of your shop and the trustworthiness of your mechanics thank you so much for the help to get my car fixed I recommend to anyone this shop

Be
Review №18

Came in with a used car looking to get it checked out. I was then shown all the problems and we easily made a plan on what should be done. Will definitely be coming back for anything my car needs.

Bu
Review №19

My car didnt pass smog again! Several miles and 2, TWO WEEKS LATER!!! My 1st smog with another business was unhelpful and unknowledgeable. And my tags were due. Thankfully and kindly Glenns was recommended.Mike was so cool, so awesome! He spoke to me like a customer would like to be spoken to. He helped me understand what could be going on with my car.His confidence and professionalism has convinced me to choose Glenns for all automotive needs. And Misty was nice too. Thanks

Gu
Review №20

Got started right away, had the work completed at price discussed Smog check and paperworkAnd I was on my way! Thanks Mike would definitely used again!

ST
Review №21

Excellent! Owner Mike is exceptional. Goes beyond.

an
Review №22

Always a good experience. They are efficient, trustworthy, and friendly.

Ma
Review №23

I’m so thankful to have found this place. I was treated with respect & consideration. These people went out of their way to assure that I was well informed about my car and could not have been nicer. When I needed my car fixed the day I took it in, it was going to be several hours wait so I was driven to a shopping center so that I wouldn’t have to just sit in their office then when my car was ready, they came to get me. I simply cannot say enough good things about this business and the people. I wish I’d found them sooner!

An
Review №24

I got my rotors and brakes replaced. Loved the service. Mike was very respectful and provided me with other things I should get done on my car. Thank you Larry for driving it and for the info on my brakes as well my tires. Definitely recommend them to anyone.Thank you guys!!

Si
Review №25

Great customer service. Work was completed within the estimated time and there werent any surprises. Very satisfied.

Je
Review №26

Glenns auto service is in a class of their own. Mechanics are very knowledgeabl and professional. Especially Mike,he gives you the run down on your vehicle from bumper to bumper. And not to mention the great customer service between Mike and Misty. You guys are the best,thanks

Bo
Review №27

Had a car inspected. Their service was professional. Their reports were user -friendly and their mechanics were knowledgeable!

An
Review №28

I love this place! So thankful to have found an honest & reliable mechanic! Thanks Mike!

Ol
Review №29

Absolute pleasure dealing with Mike super friendly receptionist. My van had to be towed from the freeway, and immediately after the tow truck driver saw where we were heading he exclaims best auto shop around! and he was not wrong. Great communication, great work, great value and great people. Highly recommend you take your vehicle here!!

Sa
Review №30

They made a general diagnostic on my car. Very nice customer service and they did a good job and recommendations.

Ge
Review №31

Great honest service. I would highly recommend Glenn’s if you need auto work done.

Ke
Review №32

Mike and his team at Genns Auto Service diagnosed my vehicles problem and made the repairs timely. Would definately refer anybody to this service center.

Ro
Review №33

Very courteous, Very professional,Very fast to get to work on my vehicle, Very fair price to repair my vehicle

Me
Review №34

Got my Lexus cars left front window glass repaired/ replaced.

sa
Review №35

Good quality, value and professional

Sh
Review №36

Great family oriented friendly business with good service.

Ro
Review №37

Cool peeps. 👍🏼

St
Review №38

Great service and great communication...

Ma
Review №39

Have used Glenns Auto for several of my cars. Ill admit hes not the cheapest, BUT when the car is done ive NEVER had to return for the same problem. Glenns knows how to fix cars. Great service and AWESOME people

La
Review №40

Our experience at Glenns was extremely good. From our first conversation on the phone, to text messages, and face to face every communication was thorough, professional and beyond kind. Our car was attended to quickly and with expert skill. I cannot say enough about the people at Glenns and would not hesitate to recommend them. Best automotive service I have had in over 20 years!

A
Review №41

I continue to be impressed with the way they handle all aspects of business. From the friendly receptionist who takes my call and really work with my schedule, to the awesome on-line detailed report they’ve sent in the past, including photos of what needs attention. I trust them to only recommend service that I really need, but also additional services and what to prioritize and when. Mike is super helpful at explaining the “whats and whys” and I’m lucky to have them right across the street from my work!

Ro
Review №42

I was referred to Glenns Auto by the Auto Club and as pleased the very first time I took my car there for service. The service is top notch and the pricing is excellent. Good service at a good price, you cant say that for a lot of other Auto Shops that want to make as much money as they can on every customer. I highly recommend them. Took my truck in for service again and once again I got great service at a great price!

Ga
Review №43

You know how you always get bad vibes from a mechanic telling you all kinds of things wrong with your vehicle and it even makes you feel like your cars such a junk you might as well throw a match down the fuel tank? Well, Glens Auto gave me hope! I didnt feel any kind of sketchyness from them. I didnt feel lied to or played like a fool. I guess the best thing I would say about them is that theyre honest people.

Ma
Review №44

I have been going to Glenns for years. People are treated like family here. Quality is never compromised or questioned. Mike who owned this shop is HONEST and will only sell you what your vehicle needs.

R
Review №45

Mike is the most honest person you will ever deal with when it comes to repairs on your vehicles. His shop had always taken care of the issues I had and he was straight up with me during the entire process. Misty was great and kept me in the loop on my machines progress and Larry has always treated my vehicle as his own when doing the repairs. This is the only shop I deal when Im in town and highly recommend it to everyone I know. Thank you guys!

Ka
Review №46

My mother was recommended to Glenn’s by AAA when she needed some work done on her 2001 Lexus , we were looking around for a new mechanic after our last one of 10 years started acting a bit shady and found out he had ripped us off and did some Mickey Mouse work . Luckily we came across Mike and his wife and the team at Glenn’s , they did such great work on mothers car and were so honest and professional about everything that I took my 2008 Lexus and had them do a full maintenance on my car and they checked everything to make sure it ran perfect, after I got my car back it felt like it ran better then ever , seems like Mike his wife and the team at Glenn’s take pride in there work and when they called me the week after to see how everything is going I knew that I didn’t have too look any further for a new mechanic

Ch
Review №47

Above satisfied with repairs to our 4runner. Glenn’s fit us in last minute and was very reasonably priced. Their focus is on customer satisfaction and service. I’ve found my shop for future automotive needs!

Ar
Review №48

This business is truly a first rate, honest, and professional outfit. I highly recommend to anyone who has had a bad experience with auto mechanics.

he
Review №49

Very understanding and helpful with our situation. I highly recommend them! I will definitely come here again with any of our car problems!!

Th
Review №50

They are a great shop with good prices and honest service.

Se
Review №51

I called Glenn’s Auto when my alternator was about to go out. They were able to have my alternator replaced for me that same day for a reasonable cost and they are always friendly. When I called a dealerships early that day to see how much it would cost, they wanted to charge me to just run a diagnostic before they could help me. I highly recommend going to Glenn’s Auto.

St
Review №52

Mike was very helpful. He provided the best service possible and expertise to help me out with my vehicle. Although, the car had to be salvaged Mike was patient and helpful. Thank you Mike for your honesty and straight forwardness.

Li
Review №53

Excellent, knowledgeable staff, very comfortable, easygoing experience when bringing in our Ford Flex for service. If something isnt needed, they will advise you to hold off awhile.

Te
Review №54

Its good to have a trustworthy people working on your car. Mike and the team have always treated me and my vehicles with respect, honesty and kindness. I will be giving them my business as long as I live in the Los Angeles area.

Ti
Review №55

The staff was kind and professional. Mike did a great job ensuring my vehicle was ready on time despite running into multiple difficulties out of his control.

Mo
Review №56

I finally found a place I can trust and could highly recommend. You visit an auto service to have a problem solved--they will not take advantage of your situation or circumstance. They are fair and honest.

St
Review №57

Mike and his Wife, have been my family’s mechanic for at least 12 years. They are two of the nicest, most ethical people I know. They do top notch work, at a reasonable price. They don’t perform unnecessary work, and they keep you informed during the entire process . I wouldn’t go anywhere else for car repairs, EVER!!!!!!!

Ro
Review №58

I had a “small” job, got there at the appointed time, and you were ready for me. Job was completed amazingly fast and correctly and at a very reasonable price. One cannot ask for anything more.Thanks Mike and crew!

Ma
Review №59

Great shop to repair your vehicle. Very pleasant experience.Mike and Larry are great mechanics.

Ka
Review №60

The husband and wife here are always helpful and friendly People that come here are treated like family which is a blessing. Ive never had to second guess a service needed or payment I paid. I truly appreciate Mike and other employees and will be recommending to everyone I know. Thanks again for everything!!

Kr
Review №61

I called Mike about two days ago with an issue with my starter. I brought it in and he diagnosed that it was the battery in the back of my trunk (sorry for the mess). He had to call a few shops around to find the right battery since mines was installed in the back it had to had the right tubing to vent out. He finally found one during this quarantine time where a lot of shops are out of business. His communication was very professional he notified me on any type work he was about to do. He went above and beyond for his customers and I will gladly return back if I ever run into an issue.

gu
Review №62

I made an appointment with Mike to bring my car in. He scheduled me for a 9:30 appointment the following day to which I arrived just before that time. Mike greeted me and immediately told me that he was running behind and that he an oil change ahead of me. I told him that I would leave the car and he agreed to call me in about an hour after he had looked at the car and diagnosed the problem. More than one hour later I called him and he told me that he had not had the time to look at my car, apologized and added that he was ...understaffed. I told him that it had been more than an hour and surely, the oil change ahead of me shouldnt have taken that long. He retorted that he was ...swamped... and that he had to ...answer the phones every time someone called in... like I was doing. I told him that I could not wait any longer because as a first responder, I needed to have my car running and told him that I would pick it up and take it elsewhere. He responded stating that when I had called the previous day to make the appointment that he was already full, but that he had ...squeezed... me in like as if I was suppose to somehow feel guilty and indebted to him for wasting my time. So I went to pick-up my car and confronted him, but he didnt want to hear any of it and raised his voice to talk over me, so I raised my voice to tell him that all he needed to do was to be honest and not feed me all of these would-you-believe excuses, apart from acting in such a condescending and shameless manner like as if I owed him something. As I finished what I wanted to say to him and began to get in my car, he yelled out for me to get out of his garage as if I had been at fault in causing all of this. Wow, how arrogant, entitled, ungrateful and unaccountable can you be with the people that make your livelihood. The only reason I chose Glenns Auto was his excellent reviews and ratings, but how mistaken I was.

Mi
Review №63

Great people! Misty and Mike will take care of your car needs. I highly recommend.

Ri
Review №64

I need to recognize Mike’s customer service, flexibility, and great attitude. Needed to get my old Camry smogged for registration, and have been putting it off because of the Covid19 stay at home restrictions. (I had been to Mike’s shop before, so not a new customer). For the time being I’m by myself, my wife having gone to Northern California to help a friend just before the stay in place was announced. Add to that, I’m almost 70, and have multiple high risk health issues, so I was concerned how I could manage to get the car to Mike, get it smogged and an oil change. Right now no one available for transportation so I could drop off the 1998 Camry.Called Mike and after discussion he said he only smogs cars 2000 and newer, but he OFFERED to pick my car up a couple days later, do the oil change and misc., then personally take it to another shop down the street with old car smog equipment. Mike came and picked up my car, quickly texted me a very reasonable quote for the oil change, plus the smog. He got it all handled in a few hours, then we handled payment and invoice over the phone/email to minimize contact. He then brought my car home and dropped it in the driveway where it had been in the morning.All of this was done with a positive and upbeat attitude, while working shorthanded, under difficult circumstances.Can’t say enough about that level of commitment and customer service. Way over and above any reasonable expectation.If I could give Mike 6 stars on a 5 star max rating scale I would.I will most definitely be back, and recommend Mike’s shop to you, and everyone. Fantastic experience!

Pa
Review №65

First time and they were great. Will bring my car there for now on.Thanks!!

Ma
Review №66

MIKE IS THE BEST HE TELLS ME STRAIGHT OUT WITH ME CAR PROBLEM HE GIVEN THE BEST ADVICE EVER AM VERY HAPPY CUSTOMER WIL BE COMING BAC AGAIN

Mi
Review №67

Mike was awesome. Found this place randomly thanks to AAA. Took good care of my car. I am excited to find a mechanic I trust and is not the dealer.

HE
Review №68

My vehicle had left me stranded in a gas station near his shop, I walked over to Glenns Auto and there I was lucky enough to meet Mike. He was very helpful and he made sure he went above and beyond for me. He came over to where I was stranded and figured out what tools he needed to get my vehicle up and going again. Within 5-10 mins Mike got my vehicle running. THANK YOU MIKE (life saver) I was able to get back on the road again to my destination.

De
Review №69

Truck was work on and ready as p Job was done well into complete satisfaction would recommend anybody To years Glenns auto

Na
Review №70

Mike & The Mechanics literally ROCK!! It gives one such a sense of security when they find an auto repair shop that has 3 key elements:1) Great at their craft 2) Honest to a fault 3) and Customer Service that includes, efficiency, timeliness and friendliness.So happy I found you when I moved to Downey!

Ri
Review №71

Fair and honest auto repair shop, I am a mechanic and I am always getting asked if I can work on somebodys car because they are afraid of getting taken advantage of. I just do not have the time. I do however recommend Glenns Auto to anyone who asks if I know of an Honest shop. I have been doing business with Mike for over 16 years, If you need to get your vehicle serviced, I can wholeheartedly recommend Glenns Auto.

Fr
Review №72

Friendly, great service,good prices and most of all , honest. I would definitely recommend this place.

Jo
Review №73

Honest and reliable service. Complete the work on time as promised. Bring all my cars to be serviced at Glenns. Friendly and knowledgable.

Ar
Review №74

Very professional and on time with there services.

Jo
Review №75

Ive been trusting my vehicles to Glenns Auto Service for years and I have always been happy with their work. The owner Mike treats his customers like family and has earned my trust.

Da
Review №76

Great customer service, knowledgeable technicians Great place !

Ke
Review №77

I Love Glenns Auto! Ive been taking my car here since I was 16 with my first truck and Mike is the BEST! You will not find a more honest and friendly mechanic. Larry is also the greatest!! They make the best team and always take care of me! Thanks guys!!

An
Review №78

They were totally honest and thorough in checking my car out for a coolant leak that I detected. They spent several hours doing everything they could to test and find the leak and were honest in their diagnostic pricing.

Ch
Review №79

The owner Mike has great customer service ..Towed my car into Glenns. I Explained what happened. He examined the car. but had to tow to the dealer for recall.He even put a part on the car to help with the recall.People like Mike are rare to find now a days. Honest good mechanic.I would Definitely recommend this shop.Thanks very much Mike

Ky
Review №80

Great service and great prices! Been going to Glenn’s Auto for years and never had an issue! Mike always gets my car in and out with nothing but a smile on his face!

Jo
Review №81

Great service, professional and knowledgeable mechanics, very honest. I give it a five star they do really fabulous work on my truck, I highly recommend to anyone. Thanks Mike.

Da
Review №82

Im only giving 4 stars because 5 stars always seem like a fake review. So consider this a real review and my top score. Glenns is a good shop and one that I will be going to from now on. I recently moved to the area from out of town, and yesterday I took my Toyota Camry in for routine maintenance and to check my shocks and struts. The owner Mike was attentive and knowledgable. He gave me several options for the shocks and never tried to upsell me on questionable parts or service. He seemed very honest and fair. I trusted him immediately. His office manager/wife Misty was also very friendly and professional. I recommend Glenns without reservation.

J
Review №83

Great service and a great team. Thanks for your honest work and hard work to get my truck running like new again with over 200K on it.

Bo
Review №84

Ive been taking my car to Glenns for a few years. His prices for oil changes, meet or beat, what i was being charged at the big name places. Mike keeps an eye on other maintenance issues & services everything in a timely manner. I highly recommend Glenns.

Ke
Review №85

They were very good with their prices and the job was done properly and complete. It was friendly and great service

Hu
Review №86

Very professional Mike gave me a few options to help me address my truck issues took care of all the problems

Me
Review №87

If I could give more stars I would. They are great and trustworthy. I wouldnt trust anyone else with my repairs.

Da
Review №88

I have been taking my vehicles to Glenns for years. They are a very honest, skilled and reliable auto service shop. Though I no longer work nearby, I still make the 15 mile trip to Glenns for the great service!

WI
Review №89

Installed a catalytic converter shield

Pe
Review №90

Wow, I think I just found my mechanic for life. Mike, the owner, and his crew is super friendly. I had a small issue with my lights and Mike stay after hours to take a look at it. After spending 20 minutes and replacing the parts, he basically wasnt even going to charge me. He wanted just the $2.50 for the part!!!! I couldnt believe it. You cant go into other auto shop these days for under $50. I ended up giving him $10 bucks so he could at least get a cup of joe. Thanks Mike, you are my mechanic for life.

Sc
Review №91

Nice service with good explanations for whats needed on future service.

SA
Review №92

Good mechanic shop. Knowledgeable and prompt. No problems with multiple visits and 4 different cars.

Ta
Review №93

Mikes an absolute perfectionist! I have used these guys now on 2 different cars and every time they have diagnosed and handled my specific problems quickly and for way less than the other quotes I was getting. Ill start with my 2006 Lexus IS250 which had 3 dash lights on: check engine, VSC light, and traction control light. I was told by a different mechanic that it was going to need a new catalytic converter for $2000+. I brought the car in, had these guys diagnose it and they came back with a hose that had come unplugged due to a bad motor mount. So they put on a longer hose and fixed the motor mount, all for under $400.The other car was a check engine light on a Honda Civic that ended up just being the gas cap and I got out of there spending less than $20. Their honesty and integrity is very apparent the moment you walk into this shop. They come highly recommended and I will never go anywhere else for my services! Thanks guys..

Os
Review №94

They do great service, good cutsomer service. Mike is a great mechanic.

Le
Review №95

Mike and Larry are awesome. highly recommended! get done right the first time with Glenns!

RV
Review №96

Very friendly people, super honest, they do a very good job here and I highly recommend them.Also the area around there is a very safe clean area,

Vi
Review №97

I was so down, when I had problems with my car during the mostbusiest time of the year December month, but Glenns Auto Service cameto my rescue, as Mike Grosse & crew solved the problem, getting partneeded, repairing my car before Christmas, car is running great now!

Sc
Review №98

Great service, high quality parts and these guys know there stuff!! Super friendly staff thanks again Mike!

Jo
Review №99

A bit pricey but they got the job done.

Bi
Review №100

Come from Long Beach to trade with them. Wouldnt go anywhere else.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:12441 Woodruff Ave, Downey, CA 90241, United States
  • Site:http://www.glennsautoservice.com/
  • Phone:+1 562-861-5111
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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