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European Collision Center
9778 Firestone Blvd, Downey, CA 90241, United States
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Jo
Review β„–1

Efficient & Professional, and while you wait, enjoy the Colorful tropical 🐟 🐟. Thank you Joshua Guesno✌

Vi
Review β„–2

The BEST Collision Repair Facility !! I have had a couple fender benders and this is the only place I will take my car!! The customer service and professionalism is top notch , they keep me informed with everything thats going on and return my car in a timely manner , looking brand new! I am extremelySatisfied with the work they do and have recommended many friends here as well and everyone thanks me for the recommendation!Thank you European Collsion Center you truly are the BEST !!

Ma
Review β„–3

I am writing this review before I even get my vehicle back. first let me start with the customer service is horrible I called several times and the send me to a person that never answers the phone. Second the lady got loud with me and started yelling back. Very rude and disrespectful. Thirdly, they take forever for the smallest things to repair they take their sweet time to milk insurance companies. It took them a month to repair my vehicle when I was told a week when I was dropping it off. A simple paint job on a bumper and fender took a month. They will give you lip and false dates to pick up your vehicle. I have never been to such a horrible place in my life. If I could give them a zero I would. Never again will ever come here again. Thought this would be a decent place man was I wrong

Br
Review β„–4

Thank you to Tyler. He was so awesome from start to finish. The front desk also took good care of me, gave me peace of mind that they are partnered with Allstate, and work closely to process my repair faster.They also work with enterprise and gave me a lift to the store to pick out a rental.Took two and half weeks to repair a rear end collision. I was notified when they got the parts and when they were ready to begin the labor on the car. They also kept me posted when it was almost ready.I also brought it in to repair a side fender and side skirt. That took a longer time to repair. Almost 3 weeks because it wasn’t passing inspection by certified BMW dealer. But everything was working great and looked great when I got it back.Thank you European Collision Team!

Al
Review β„–5

European Collision has repaired 3 of my cars throughout the years. I just picked up my X7 and it looks amazing! I am always impressed by their workmanship and professionalism.Thank you for everything!!!

Ro
Review β„–6

This place is amazing i had my M3 front end damage missing parts from the impact lights where gone so many lights on the dash when on never thought ill see see my car again but Alvaro help me out n dealt with my insurance . Got my car back n it looks better than when i purchase it i definitely recommend this body if you love your car ... GREAT JOB EUROPEAN COLLISION !!

Ca
Review β„–7

I wrecked my truck and was looking for a shop that would repair it in a way to look straight out of the factory. Oscar and Alvaro were excellent professionals and their workmanship was excellent. Thank you!

Ga
Review β„–8

Two of my cars were hit in 2018 by young /new drivers and I got both cars repaired here. One was minor fender bender and other was major 20k expense. Both repairs were very well done. Every single person at this site is very professional and customer focused.

Wi
Review β„–9

Customer service the best! Warm, and sincere. Felt like I was among family, and friends. Unbelievably on treatment, and willingness to work with me. Mr Price thank you very deeply. I Highly recommend this collision center. Willie V. Ledford Jr

St
Review β„–10

Can you say EXCEPTIONAL, like forreal they are legit. Someone hit my parked car, and I brought it here for repair I dropped it of on a Monday and got it back in a little over a week. Any issue I had was promptly handled. They also offer a complementary wash after the paint cured, unfortunately I didnt make it back before my wash expired but I appreciate that it was an option.

Sl
Review β„–11

I rate this one of the high end shop They took very good care of my car brought in my 02 camaro SS . The estimator alvaro kept me updated thank you alvaro and his technicians for making my car look brand new .......

Pa
Review β„–12

Well managed, nice people, excellent work.

Br
Review β„–13

They explained everything to me step by step.

Ma
Review β„–14

I was reffered for a recall fixing. They did an awesome job. The customer service at front desk is great, very helpful

Ge
Review β„–15

I want to thank the folks at European Collision Center.Al and Bill did a GREAT job listening to my problem, reviewing the situation and fixing my car to look new again.Paint looks great, parts fit correctly and all is well aligned.I have a 2017 X5 that was previously worked on by another body shop that did a horrible job in matching the paint, getting the parts to fit correctly, forgetting to reconnect sensors and not properly aligning them.Europeen Collision, thank you very much for being patience with me and for redoing the work to factory specs.Folks, forget the rest and go with the best………..European Collision Center. Where they want to help you.

ju
Review β„–16

My 2018 audi sq5 in this shop i hope theyre paint jobs are better than the customer service im definitely not taking any of my vehicles to this place i cant wait to get it back

Da
Review β„–17

Had some issues with being contacted and my car not being worked on when they had it for nearly 3 weeks. Though there were some problems at first, the team at European Collision contacted me and resolved all my issues. They put me in a loaner and offered to cover partial for my rental that I had previously, while the rest will be covered by the insurance. They did a good job on the repair and based on that and the final service they provided, I would recommend them. Hopefully theyll be more on the ball in the future.

Ri
Review β„–18

Fast and quality work

Ge
Review β„–19

Extraordinary service

CC
Review β„–20

My car got rear ended and they fixed it up beautifully! Reputable place, they know what they are doing!

Ca
Review β„–21

Poor quality on their work, paint has drips and some parts even missing paint. also they forgot to install some simple parts on my car. Plus they take forever to tell you why they taking forever to get the work done and wont even call or answer back. This place just has the name but not the quality. I wouldnt recommend this place to no one.

Ra
Review β„–22

Great shop top quality work A++

In
Review β„–23

Stellar service and its easy to get spoiled here with Juan, Laritza and their dedication to the customer. This is a gold star collision center which means the process is flawless---like the staff.Keurig coffee system worked and the payments and hospitality were evident. Just look at the polish and photographically ready product. So grateful for your help. Express my thanks to Danny and Mr. McKenna.Thanks to Michelle, Al and Josie for all the kind consideration and communication. Pick up on site and got an Uber from Mr. McKennas BMW dealer.

To
Review β„–24

One of the best car shop repairs

Ba
Review β„–25

They had my car for almost 3 months , every time I call they have resin why it is not ready , they said between 10-15 of October. Tomorrow if the 15th lets see

He
Review β„–26

BAD EXPERIENCE !!!!!His name is JUAN VELA bad costumer service and VERY RUDE and DESPOTIC first he told me that there was no charge for budgeting my car and then he told me he would charge me $ 500 just for a quote he told me that my car was not worth repairing that it was an old car I told him I just wanted to repair my car in a place that was professional and he was very rude and not very professional I just wanted to repair my car in a place specializing in European cars ... Ill have to go somewhere else where they give a better service and trust to real customers

Ka
Review β„–27

This is the worst body shop ,They replaced the suspension in the car and they left a lot of screws loose now every time I drive a car the car shakes really bad,

Di
Review β„–28

Great service

je
Review β„–29

Excellent service and quality

Je
Review β„–30

A good place to repair the car

Information
100 Photos
30 Comments
4.1 Rating
  • Address:9778 Firestone Blvd, Downey, CA 90241, United States
  • Site:http://www.eurocollisioncenter.com/
  • Phone:+1 562-345-7000
Categories
  • Auto electrical service
  • Auto dent removal service
  • Auto body shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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