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Velasco Auto Care Center
11866 Old River School Rd, Downey, CA 90241, United States
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Comments
Ro
Review №1

Honest & Fair Auto Service in Downey. Great place to get tires. Nice people to do business with.

La
Review №2

BEWARE!!!!! What a rip off! Im definitely not satisfied with the service at this place. First, I take my car to get checked because my AC unit was not working and making a funny noise. I left my car to be exam and tested for almost two hours and they tell me its working perfectly fine and only needs for the AC unit to be refilled. My AC then only works well for one week and its back to making noises and not functioning properly. So I bring it back to get checked again and they tell me my AC compressor needs to be changed and a pay for labor which turn out to be 1000+ dollars. Mind you I already paid $345 dollar to get my AC unit refilled and now to tell me they wont deduct what I already paid for. Thats BS. Never again. Here I thought dealership were out to get you. But these people try to rip me off by paying for two jobs when you should have fixed the issue in the first place.

AJ
Review №3

What I like best about this place is that they give you the choice. If money is tight you can go with refurbished parts on repairs, or if youre looking for guaranteed work they offer new parts that come with warranty. Eduardo and Cesar really know their stuff and will work on pretty much any make of car.

An
Review №4

This place will rip you off. They over charge and they use cheap parts. If you must come here BUY YOUR OWN PARTS. They overcharge on the parts they order. After confirming with two mechanic shops they use cheap parts and OVERCHARGE . Never coming back.

De
Review №5

Edit: Haha, you are sorry I feel this way? Really? My father was by all means not happy. Him remarking that he was ... never returning to that thieving place are not attributes of a happy customer. That is a delusional statement to justify your actions. Your point in that it is someone elses vehicle is irrelevant to the issue because whether it is my car, my fathers car, or someone elses car someone has to speak up about the actions of your business. Therefore I do not find it unfortunate to blast your business online on behalf of my father, or on behalf of his vehicle because I am not the first nor the last who will blast your business based off your actions, rightfully so if you continue with such practice.Thieves! Beware of this place. 10 minutes of labor will be charged as a full hour, and I wont doubt it if they charge the full two hours for a one hour and one minute job. Their claim is that its the knowledge they are charging for not the labor alone. Nonetheless its a shady practice and places like these are only out to take advantage of the vulnerable. Go elsewhere, unless you want to be paying $124 for a 10 minute job. There are places nearby that charge $90 for an hour of labor, and even though that might seem excessive, excessive is charging $124 and justifying it by saying that they know how to do the work and we dont. If I could rate less than one star I would. Giving them one star is an overstatement.

Al
Review №6

The service its very good,plus the people are very gentle and they let you know everything that its wrong with your car.

mi
Review №7

Good service good people I dont take my car any where else.

Ma
Review №8

Theyve always gone above and beyond to accommodate me and help me out. Wont go anywhere else.

Be
Review №9

Always good pricing and service, been coming here since they opened about 3 years back. Even though I moved further away, Ill make the effort to have my car serviced here and serviced right.

Mi
Review №10

I will be back for future work on both of my vehicles👍

Bo
Review №11

Prices are too high and they are slow to do the repairs, I wont be back.

Ju
Review №12

Great service

Information
11 Photos
12 Comments
3.8 Rating
  • Address:11866 Old River School Rd, Downey, CA 90241, United States
  • Site:http://www.napaautocare.com/store.aspx?id=715987
  • Phone:+1 562-927-5522
Categories
  • Auto electrical service
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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